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Microsoft Power BI
5
1.1K
4
604
3
71
2
8
1
5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
BI visualization and reporting for desktop, web or mobile
Table of Contents
Microsoft Power BI - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Microsoft Power BI overview



Based on 1872 verified user reviews
What is Microsoft Power BI?
Microsoft Power BI is a data visualization solution with key features that include data visualization, reporting and analytics, data import and export, customizable dashboards, and data connectors, and more.
Who uses Microsoft Power BI?
Reviews for Microsoft Power BI come from a wide variety of industries, including Information Technology and Services (12% of reviewers), Computer Software (9%), and Financial Services (3%). The most frequent use case for Microsoft Power BI cited by reviewers is data visualization (61% of reviewers).
What do users say about Microsoft Power BI pricing?
Reviewers appreciate the strong value for money, especially for Office 365 users, and they like the free version's substantial functionality. However, some reviewers find the free plan limited and report that pricing and licensing can be confusing and restrictive.
What are the most popular integrations for Microsoft Power BI?
The Microsoft Power BI integrations most frequently cited by reviewers are: Microsoft Excel (a spreadsheet product rated 4.8 out of 5 for its integration with Microsoft Power BI), Microsoft 365 (a document management product, 4.7), and Microsoft SQL Server (a database product, 4.7).
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Data Analysis
Data Dashboards
Reporting
Performance and Speed
Limited and unintuitive customization
Platform limitations and feature gaps
Microsoft Power BI’s user interface
Microsoft Power BI pros, cons and reviews insights



To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.5
Ease of use
4.1
Customer support
4.2
Reviews sentiment
What do users say about Microsoft Power BI?
Microsoft Power BI is a data visualization solution with key features that include data visualization, reporting and analytics, data import and export, customizable dashboards, and data connectors, and more.
Select to learn more
Who uses Microsoft Power BI?
Based on 1,872 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Microsoft Power BI's key features
GetApp's analysis of 206 verified user reviews collected between July 2021 and September 2024 identifies Microsoft Power BI's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Microsoft Power BI's data visualization capabilities, highlighting its ability to transform complex data into clear, interactive graphics. They find it user-friendly, allowing for easy interpretation by non-technical users. Users report that it supports various visual elements like charts, dashboards, and KPIs, which aid in decision-making. They also value the customization options available, though some mention a need for more specialized visuals. The integration with other Microsoft products enhances its utility. Of the 134 Microsoft Power BI users who gave detailed accounts of their use of Data Visualization, 100% rated this feature as important or highly important.

Irvin D.
Software Developer

Brittney B.
Digital Consultant
James H.
Head of Data - EMEA
Reviewers indicate that Microsoft Power BI's reporting and analytics capabilities are robust and comprehensive. They find it useful for generating detailed reports and performing in-depth analysis, which aids in informed decision-making. Users appreciate the seamless integration with various data sources, including Excel, and the ability to create visually engaging reports. They also mention the tool's flexibility in customizing reports to meet specific business needs, though some note challenges with data refresh rates. Of the 116 Microsoft Power BI users who gave detailed accounts of their use of Reporting/Analytics, 100% rated this feature as important or highly important.
Users report that Microsoft Power BI offers flexible data import/export capabilities, supporting various sources and formats like Excel, SQL Server, and CSV. They appreciate the ease of importing large datasets and the ability to export data in multiple formats for further analysis. However, some users find exporting data from Power BI challenging and mention that it requires advanced skills. The integration with other tools and services facilitates smooth data migration and comprehensive analysis. Of the 82 Microsoft Power BI users who gave detailed accounts of their use of Data Import/Export, 99% rated this feature as important or highly important.
Reviewers highlight the customizable dashboard capabilities of Microsoft Power BI, noting the ability to tailor dashboards to specific business needs. They appreciate the wide range of customization options, including colors, fonts, and layouts, which enhance the visual appeal and usability of dashboards. Users find it easy to create and modify dashboards, though some mention a need for more text options and advanced technical skills for complex customizations. The capability supports company branding and interactive elements. Of the 43 Microsoft Power BI users who gave detailed accounts of their use of Customizable Dashboard, 98% rated this feature as important or highly important.
Reviewers appreciate Microsoft Power BI's extensive data connectors, which facilitate integration with various data sources like Excel, SQL databases, and cloud services. They find the built-in connectors useful for seamless data access and real-time information updates. Users report that the wide range of connectors supports diverse data platforms, enhancing the tool's versatility. However, some mention challenges with connecting to certain data sources and the need for technical support for complex integrations. Of the 88 Microsoft Power BI users who gave detailed accounts of their use of Data Connectors, 93% rated this feature as important or highly important.
Users report that Microsoft Power BI simplifies dashboard creation with its intuitive drag-and-drop interface and robust visualization options. They find it easy to design interactive, insightful dashboards that consolidate multiple reports and real-time data. Reviewers appreciate the tool's ability to create visually appealing dashboards that aid in storytelling and decision-making. They also value the customization options available, though some mention initial challenges for new users and a desire for more templates. Of the 56 Microsoft Power BI users who gave detailed accounts of their use of Dashboard Creation, 93% rated this feature as important or highly important.
See related user reviews
Bien C.
Systems and Service Operation Analyst
Jason M.
Owner
Shrutika K.
Sourcing Manager
Evelyn C.
VBP Contract Manager
All Microsoft Power BI features
Features rating:
Microsoft Power BI alternatives
Microsoft Power BI pricing
Pricing plans
Pricing details:
User opinions about Microsoft Power BI price and value
Value for money rating:
To see what individual users think of Microsoft Power BI's price and value, check out the review snippets below.
Sachita B.
Student
Jaya C.
System Engineer
Microsoft Power BI integrations (11)
Integrations rated by users
We looked at 1,872 user reviews to identify which products are mentioned as Microsoft Power BI integrations and how users feel about them.
Integration rating: 4.7 (223)
Integration rating: 4.7 (94)
Integration rating: 4.6 (38)
“Critical business based applications requiring 100% uptime.”
“Easy integration to pull data sets I need.”
Ben S.
Infrastructure Architect
Integration rating: 4.4 (24)
Integration rating: 4.6 (20)
Integration rating: 4.5 (16)
Microsoft Power BI customer support
What do users say about Microsoft Power BI customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Microsoft Power BI customer support.
Widely noted by reviewers, Power BI offers extensive community support, with fast answers available via forums and online resources.
A significant portion of users find Microsoft's official documentation and knowledge base thorough, making troubleshooting much easier.
Multiple users highlight the professionalism and technical strength of the support staff when direct assistance is needed.
A minority of users report that direct customer support is hard to reach and often less effective than community-based help.
Support options
Training options
To see what individual users say about Microsoft Power BI's customer support, check out the review snippets below.
“Experience with Microsoft Power BI was really good and their support is a strong plus”

Sai R.
Client Project Manager
“The support documentation Microsoft provides has been excellent and a huge aid in learning Power BI.”
Evan S.
IT Business Analyst
Microsoft Power BI FAQs
Microsoft Power BI is a suite of analytics tools for analyzing business data and sharing insights via rich visualizations. Customizable and pre-built dashboards unify important metrics into single views, showing real time updates to every device. The centralized, web-based Power BI service interfaces Power BI gateways to connect to and unify organizational data while Power BI Desktop for Windows provides local data mashup and report authoring features. Live dashboards offer an instant 360-view on business health, leveraging 59 out-of-the-box connections for apps or services such as Salesforce, Google Analytics, Azure, Facebook, Github, QuickBooks Online, Twilio and Zendesk. Power BI brings all that data, wherever it resides, together to form a complete picture of key metrics that can then be queried using natural language. With Power BI Desktop, users can author reports using intuitive drag-and-drop tools and share amongst colleagues through the online Power BI Service. Integrating with Microsoft’s established Query engine, data modeling and visualization technologies, Power BI Desktop connects, shapes and reports to centralize a typically disjointed process of reporting. Outputting to .pbix format, these report files can then be manually shared like any other or uploaded to the shared service. In addition, this ability to keep all users on the same page at all times extends to a suite of optimized mobile support. Power BI Mobile keeps remote connectivity consistent across native apps for Windows Mobile, iOS and Android devices, adding intuitive gesture-based operation. Live dashboards can be viewed on the fly, alongside full report sharing capabilities and data-driven alerts.
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