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Text Mining Software with Trend Analysis (2026)

Last updated: March 2026

Text Mining Software Key Features

    Based on 135 user opinions, we identified 6 features that are important for any product in Text Mining Software

  • Text Analysis

    Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc

    Average user rating

    4.8

  • Contextual Search

    Average user rating

    4.8

  • Summarization

    Average user rating

    4.7

  • Entity Analysis

    Inspect the given text for key elements such as names of people, places and more

    Average user rating

    4.8

  • Topic Clustering

    Identify topics to prioritize document research

    Average user rating

    4.7

  • Data Analysis Tools

    Analyze survey results via statistical testing or crosstabs directly within the software

    Average user rating

    4.9
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30 software options

ATLAS.ti logo

Qualitative data analysis for text, graphical, audio & video

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ATLAS.ti is a qualitative data analysis platform, which allows businesses to analyze content including text, graphics, audio, and video for quality. The platform can be deployed in the cloud or on-premise using Windows, Mac, Android, or iOS devices.

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Zonka Feedback logo

Turn feedback into intelligence, action, and growth

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Zonka Feedback is an AI-powered Customer Feedback & Intelligence platform to collect, analyze, and act on customer feedback—improving experiences, boosting loyalty, and driving business growth.

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Displayr logo

The all-in-one analysis and reporting software.

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Displayr is an AI-powered, all-in-one platform tailored for market researchers. Streamline analysis, create dynamic reports, and deliver real-time insights with ease. Unlock smarter insights today!

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Netigate logo

Manage and analyse feedback from customers and employees

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Uncover insights from open-ended feedback using AI-powered text mining. Spot trends and sentiment fast, without manual analysis.

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Clootrack logo

Intelligent CX Analytics to understand why your NPS drops

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Intelligent CX Analytics to understand why your NPS drops

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Chattermill logo

Customer feedback analysis software

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Chattermill unifies customer feedback, customer support, and product feedback into a single platform and uses deep learning artificial intelligence (AI) to analyse customer data at scale and provide actionable insights.

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InMoment logo

Customer and employee experience management software

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InMoment is a cloud-based CX software that helps midsize and large businesses collect and manage employee and customer feedback to improve brand experience.

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Thematic logo

AI-powered customer feedback analysis

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Thematic unlocks rich insights from unstructured feedback to help you build better products, reduce churn and drive growth. Without coding.

Add data from all channels for the full customer view. Build a product strategy off customer understanding and impact. See emergent issues as they arise.

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Caseboard logo

A software solution for database integration and analysis

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Caseboard is a Portuguese-language database integration platform that uses various features, such as complex network and relationship analysis functions, to investigate and combat fraud in phone calls, business and banking transactions, tax information, and more.

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Cauliflower logo

Turn open feedback into insights—fast, smart, and scalable.

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Cauliflower is an AI-powered platform for analyzing open-ended survey responses, reviews, and qualitative feedback. It offers topic detection, sentiment and driver analysis, multilingual support, dashboards, and API access—ideal for research and CX teams seeking scalable text analytics.

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Deep Talk logo

Customer and employee feedback analysis platform

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Easily analyze feedback from various sources such as reviews, chats, emails, surveys, and more to gain a better understanding of your customers and employees.

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Lumoa logo

Go from customer feedback to action without the guesswork.

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Lumoa is the feedback analytics solution that looks at any interaction with your customers and tells you what to do next to grow your business.

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Centralpoint logo

Digital experience platform & content management solution

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Centralpoint by Oxcyon is a digital experience platform & content management solution for enterprises. The cloud-based tool allows users to control knowledge, data, documents, forms, emails, learning, compliance, & more whilst also providing features for managing employees, clients & partners.

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Keatext logo

Your most impactful improvements start here.

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Keatext is a text analytics solution that delivers AI-based recommendations and ready-to-share reports leveraging GPT to improve customer experience.

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Enterpret logo

Machine learning customer feedback analytics platform

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Enterpret is a platform for analytics on natural language. With itsl machine learning algorithms and API-first design, it offers customers actionable insights from customer feedback.

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import.io logo

Web data extraction, preparation & integration platform

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Import.io is a web data integration platform which allows users to extract, prepare, and integrate semi-structured web data into structured data tables. The point-and-click interface lets users select the required information, and data can be integrated into apps or analytics with APIs & webhooks.

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licili logo

AI-powered text analysis tool for customer feedback

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licili is an AI-powered text analysis tool that maximizes the value of customer feedback. It features advanced analyses like topic, driver, context, sentiment, and relevance to deeply understand customer preferences. With an intuitive interface and seamless integrations, Licili is essential for enhancing customer satisfaction, solidifying market presence, and fostering product innovation.

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Klassifier logo

Make Classifying easier

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Klassifier is a platform that allows non-IT folks to take advantage of AI's benefits. Anyone can utilize this procedure because it is so simple.

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IBM Watson Natural Language Understanding logo

Advanced text analysis

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IBM Watson Natural Language Understanding is a natural language processing solution, which provides features such as customized insights, metadata extraction, text analytics, data categorization, high-level concept identification, and sentiment analysis.

Read more about IBM Watson Natural Language Understanding

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OpenText Analytics Cloud logo

Data visualization and analysis solution for business

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OpenText Magellan is a fully integrated AI & Analytics platform that lets users explore and understand unstructured data from disparate sources. The data provides insights on metadata such as sentiment and emotion for better decision-making while freeing up resources and time.

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Advize logo

Customer feedback analysis & customer experience automation

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Advize is a cloud-based customer feedback analysis & experience automation solution which allows users to combine voice of the customer (VoC) feedback from across the customer journey, identify themes & customer sentiments, & combine reach, loyalty & satisfaction scores to prioritize impact drivers

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Sinequa logo

Data search and analytics platform for large enterprises

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Sinequa is a cloud-based and on-premise search and analytics platform designed to help large enterprises discover insights from structured or unstructured data by using artificial intelligence (AI) and machine learning technology.

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Akio.CX logo
(0)

Multi-channel customer relations management platform

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Akio.CX is an omnichannel customer relations tool, designed to facilitate web, telephone, email & social media conversations between customers & customer service teams.

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MeaningCloud logo
(0)

Text analytics & natural language processing (NLP) software

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MeaningCloud is a text analytics software designed to help businesses across publishing, banking, insurance, healthcare, and pharmaceutical industries gain data insights into unstructured information sources. It enables employees to extract data from various document types.

Read more about MeaningCloud

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Amenity Analytics logo
(0)

Natural language processing software for the finance sector

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Amenity Analytics is a natural language processing software designed to help businesses in the finance and insurance sector transform data into actionable insights. It offers a key drivers module, which enables administrators to identify emerging risks and analyze the company's health.

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