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Confluence Pricing, Features, Reviews and Alternatives

Confluence product overview

Price starts from

5.50

/user

Per month

What is Confluence?

Confluence is a shared workspace to create and manage all your work. Unlike document and file-sharing tools, Confluence is open and collaborative, helping your team and your company do their best work together. From technical teams and project management, to marketing, HR, and finance - the more people in an organization that use it, the more value teams get from it.

Key benefits of using Confluence

  • One platform that houses content creation, real time editing, document management, social features, and more.
  • Industry trusted by 30,000+ organizations.
  • First class Jira integration.
  • Customize with over 3,000 apps from the Atlassian Marketplace
  • Flexible enough to grow with your team and your organization through a consistent and logical organization method.
  • Available on both desktop and mobile native apps.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Knowledge Base
    Chat
    Email/Help Desk
    Phone Support
    FAQs/Forum
    24/7 (Live rep)

    Training options

    Webinars
    Videos
    Documentation

    Confluence pricing information

    Value for money

    4.3

    /5

    2.1K

    Starting from

    5.50

    /user

    Per month

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Confluence features

    Functionality

    4.3

    /5

    2.1K

    Total features

    78

    22 categories

    Most valued features by users

    Collaboration Tools
    Access Controls/Permissions
    Document Management
    Alerts/Notifications
    Third Party Integrations
    Search/Filter
    File Sharing
    Document Storage

    Functionality contenders

    Confluence users reviews

    Overall Rating

    4.4

    /5

    2.1K

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.17/10
    Rating distribution

    5

    4

    3

    2

    1

    1,106

    819

    172

    25

    2

    Pros
    This tool is an excellent knowledge base. This is the primary use for it that we have, and it does it perfectly.

    EA

    Edward A.

    It is a great great tool for creating documents like PRDs and Information Documents of Projects and then sharing with team members to view and collaborate.
    AvatarImg

    Irfan A.

    Confluence is reliable and offers a good set of functionalities and features, the capacity to organize and edit documentation online is great.
    AvatarImg

    Diego V.

    Cons
    Sometimes I have difficulties with formatting some of the tables as it is frustrating when it does not follow what you want it to do and it takes a while to correct the mistake.
    AvatarImg

    Modesta M.

    Searching was severely handicapped, and no linking of documents was really feasible. There was also poor management of permissions.

    TR

    Thomas R.

    Performance over the last 6 months has degraded and it's now really slow. The over-arching user management is really confused.

    JT

    Jamie T.

    Overall rating contenders

    Overall Rating

    Great way to share content and track project goals and outcomes

    Reviewed 2 years ago

    Transcript

    Chris: I'm Chris. I'm a content strategist, I work in the financial services industry. And I give Confluence...

    SD
    AvatarImg

    Sagar D.

    DevOps Engineer

    Financial Services, 501-1,000 employees

    Review source

    Overall Rating

    Amazing Tool for Documentation and Integration

    Reviewed a year ago

    Transcript

    Sagar: Hi, I'm Sagar, I work as a DevOps engineer for a financial firm, and I give Confluence a four...

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Confluence - The Best Team Workspace for a Product Manager

    Reviewed 25 days ago

    My experience with Confluence has been really great. As a fellow Atlassian tool to JIRA, it has provided our team with templates for a variety of tasks like Goal Planning, Requirement Gathering, and Meeting Notes. For the Product team at ZS, we have integrated JIRA and Confluence, to create requirements in the JIRA board from Confluence, and present these requirements in a structured format in Confluence using the Requirement Gathering template available in Confluence.

    Pros

    Confluence hosts a whole lot of great features, such as Spaces, Access management, document upload, and on-platform editing among others. But. the feature I like the most is the Templates. Our Product team at ZS uses readily available templates of Creative Brief, Product Requirements, and Product Roadmap for goal planning, requirement gathering & requirement documentation, and roadmap planning respectively. The best thing is we replicate these templates as-is for all the products in our product portfolio and this helps maintain standardisation of the documents.

    Cons

    There is nothing that I dislike about Confluence. The only thing which I would suggest is that Confluence pages are really cluttered with information, providing too many things for the user to explore on the first try, which becomes really intimidating. Maybe the Overview page of a Space could be simplified further and a help guide link could be provided to understand the host of features provided in detail.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Life saver for software projects

    Reviewed 2 months ago

    I have been using confluence every day for the last five years and I love how efficient and easy confluence is to use. It allows you to organize your pages into different spaces according to your needs and has an amazing set of tools for content editing. I remember before we used to store our data in JIRA cards or in MS word everything was just all over the place without any management. Now confluence is our one-stop solution for all our documentation needs. Using confluence we have all our content in one place and well organized

    Pros

    Confluence is the most useful documentation tool of all time. It allows you to have all your documents in one place and not only that but it organizes them so very well. The number of tools it provides for editing a document is just amazing, something that is missing in all other documentation tools. The customizable templates are very useful too. I love adding images and videos to my documents, arranging the texts in blocks or tables, highlighting the important notes, etc. Confluence lets me do all of this. I also like how it allows collaboration of multiple people and highlights the contributors.

    Cons

    I did not find any cons in the product itself but I would like to see better support service for confluence

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend6/10

    Share this review:

    Good mainly for roadmap usage

    Reviewed 2 months ago

    Overall, mediocre. It needs to be brought into Web 2.0 and needs slicker features for those who are not engineers

    Pros

    The best part about Confluence is the organization board structure. It allows for teams to collaborate on projects while at the same time using it to keep track on dates and key success metrics.

    Cons

    The UI is not super intuitive. For example, the sidebar should not be where navigation occurs. It should happen from above or another route. Users need to be able to move more freely to view all projects simultaneously.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Keep everything in one place, best KMS in software projects!

    Reviewed a month ago

    We are using Confluence for more than 4 years and in multiple projects and compnaes. I can say this too is awesome and although still have lots of space for improvement, but the current version is truly reliable for enterprise-level companies.

    Pros

    Easy to use and high integration level with other Atlassian tools is the most interesting part of Confluence. There are more powerful software out there, but none of them has this integration level in a full bundle that Atlassian offers.

    Cons

    Managing tables (with a huge amount of data) is not easy here, so usually, we prefer to attach excel files, but if it was more powerful in managing sheets, definitely we like it more!

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    One tool to document all the application level details

    Reviewed a month ago

    central place to manage various project related documents. Log details has been captured for each and every changes. Tree based arrangement of the project documentation is very easy. Easily add various documents, images.

    Pros

    1. One place to document all the changes 2. Confluence pages can be shared very easily with the various individuals / group. 3. Mobile version of the confluence is very good user interactive software 4. Notifications on a timely basis to the respective users.

    Cons

    1. Page Layout and editing option needs some improvement. 2. Reading text from PDF / Excel documents will be a plus. 3. Pages were not found once the documents will get expired.

    Confluence FAQs and common questions

    Q. What type of pricing plans does Confluence offer?

    Confluence has the following pricing plans:
    Starting from: $5.50/month
    Pricing model: Free, Subscription


    Q. Who are the typical users of Confluence?

    Confluence has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


    Q. What languages does Confluence support?

    Confluence supports the following languages:
    Spanish, French, Russian, English, Japanese, German, Portuguese, Korean


    Q. Does Confluence support mobile devices?

    Confluence supports the following devices:
    Android, iPad, iPhone


    Q. Does Confluence offer an API?

    Yes, Confluence has an API available for use.


    Q. What other apps does Confluence integrate with?

    Confluence integrates with the following applications:
    Microsoft SharePoint, Microsoft Outlook, diagrams.net, Balsamiq, Jira, DocuSign, Google Workspace, Lucidchart, Gliffy, Google Calendar, Google Maps, Evernote Teams


    Q. What level of support does Confluence offer?

    Confluence offers the following support options:
    Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep)

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