Communifire Pricing, Features, Reviews & Comparison of Alternatives

Communifire

Enterprise Social Collaboration Software

4.5/5 (18 reviews)

Communifire overview

What is Communifire?

Communifire is an enterprise social collaboration platform which brings the best features of social networking, collaboration, and community software to small and medium-sized businesses. Social and productivity apps such as calendars, notifications and chat help users stay in the know and keep projects on track, while content and collaboration tools allow users to publish and share content via articles, blogs, wikis, and pages. Communifire also supports gamification, approval workflows, polls and surveys, and comments.

The people and profiles features in Communifire help users find collaborators, share ideas and produce work. Powerful permission settings let users give everyone permission to post blogs, publish articles, add events, collaborate on wiki pages, and upload photos and videos. Users can create virtual online workspaces for any job or topic. Communifire supports public, private, hybrid, nested, isolated and moderated spaces. Native integration with iOS and Android mobile apps gives users the flexibility to access the company's intranet on the go, from mobile devices.
www.axerosolutions.com

Pricing

Starting from
$10/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Canada, China and 7 other markets, Europe, Germany, India, Japan, Latin America, Middle-East and Africa, United Kingdom

Supported languages

English, Arabic, Chinese (Simplified), Chinese (Traditional), Czech and 22 other languages, Danish, Dutch, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish, Ukrainian
Communifire screenshot: Share Knowledge & ExpertiseIntranet Software: Free Trial for Your Company by AxeroCommunifire screenshot: Share Photos & VideosCommunifire screenshot: Search EverythingCommunifire screenshot: Instantly Communicate with AnyoneCommunifire screenshot: Connect Employees Across DepartmentsCommunifire screenshot: Post News and AnnouncementsCommunifire screenshot: Manage Tasks, Todo's, & ProjectsCommunifire screenshot: Share Files and DocumentsCommunifire screenshot: Company Directory & Employee ProfilesCommunifire screenshot: Keep Track of Important DatesCommunifire screenshot: Fuel Ideas & InnovationCommunifire screenshot: Spark Group DicussionsCommunifire screenshot: Manage Issues & TicketsCommunifire screenshot: Internal BloggingCommunifire screenshot: Activity Streams & Notifications

Communifire reviews

Value for money
Features
Ease of use
Customer support
  4.5
  4.1
  4.5
  4.9
Jaspreet Kaur

A modern collaboration platform with brilliant customer support

Used daily for 1-2 years
Reviewed 2017-05-20
Review Source: GetApp

Pros
1. Modern look-and-feel 2. Easy to use without any steep learning curve 3. Brilliant customer support 4. Flexible and easily customisable: Their PageBuilder is one of the most advanced page editors we have seen. 5. One of the best "search feature" of all the platforms we compared

Cons
1. No Google Docs integration yet (though the company says it will be there in 2017 release) 2. Features like Single Sing On should be a part of base module, we were charged extra for it 3. No Windows Mobile App yet.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Abhishek Sharma

Communifire is the most flexible intranet software I used

Used daily for 2+ years
Reviewed 2016-10-10
Review Source: Capterra

We were searching for an intranet software as we were tired of customizing Sharepoint and wanted something which is flexible but not too expensive. We are a small team and we could not afford vendors like Jive. After our search narrowed down on a couple of platforms, Communifire being one of them. What tilted the decision towards Communifire was: 1. The amazing customer support we got from their team. For every query they tried to help us work on it and understood our use cases perfectly. I have never seen such a good response from the customer support of other vendors. 2. Communifire was not expensive compared to other options we had narrowed down, but offered more or less the same features. Excellent ROI in last two years. 3. Flexibility of the platform: It was so easy to customize and consume their REST APIs. Loved their Page Builder and I don't think anyone else has a tool similar like that. We are very happy using Communifire for our internal intranet, and would gladly recommend it to others.

Pros
1. Clean and user-friendly UI 2. Amazing customer support 3. Flexible platform

Cons
1. Some features are not needed, like e-Commerce module 2. File sync needs some more work

Response from Axero Solutions


Thanks for your review, Abhishek. We appreciate your business.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Christina Salinas

First Time User - Communifire

Used daily for less than 6 months
Reviewed 2020-03-31
Review Source: Capterra

I have had a great experience with [SENSITIVE CONTENT HIDDEN] who has been our Rep. His training has helped me so much so that I can train our own ambassadors to use and update spaces. [SENSITIVE CONTENT HIDDEN] is easy to get a hold of, receptive and a great teacher. I trust that he will always understand my request and assists me immediately.

Pros
This software is perfect to communicate information to our entire company. I especially love the custom homepage which allows us to disseminate important information to our team real-time.

Cons
It would be helpful if there was a feature which will allow me to post on the main page carousel from other spaces only. I have to duplicate "HOT" announcements on the main page and for example HR.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Christine Mahboob

I think the platform is very basic and not the robust solution it is presented as.

Used daily for 6-12 months
Reviewed 2017-12-20
Review Source: Capterra

It gave our employees a new intranet to complain about. They didn't like the old one because it was dated, and they don't like the new one because (1) it's new, and (2) it doesn't have some of the basic functionality of the old one (developed in-house).

Pros
Easy to set up and navigate.

Cons
There are too many inconsistencies and quirks. It seems like it wasn't fully built out. Functionality was put in, but there's no depth to it. For example, the site member csv does not accurately report space membership. There are more examples, too numerous to mention here. We have reported these. Apparently, most are expected to be corrected in some phantom future release.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 1/10

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Lorenzo Poletti

Super easy to use and set up, sleek modern interface

Used daily for less than 6 months
Reviewed 2019-12-17
Review Source: Capterra

Pros
Ease of use and set up, user experience, customer support

Cons
Some functions are too limited or missing, hopefully they'll be implemented in the future

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Communifire pricing

Starting from
$10/month
Pricing options
Free trial
 
Subscription
View Pricing Plans

STARTER - $10 PER USER / MONTH. Ideal for growing companies and organizations. Minimum 50 users. Up to 100 users. 100 gb space.


ENTERPRISE - Custom Pricing. For larger organizations with bigger needs. Over 100 users. Contact Axero for a quote. Up to unlimited gb space.

Communifire features

API
Access Control
Activity Dashboard
Activity Tracking
Automatic Notifications
Collaboration Tools
Collaborative Workspace
Commenting
Customizable Branding
Document Management
Document Storage
Drag & Drop Interface
File Management

Chat (139 other apps)
Permission Management (175 other apps)
Projections (126 other apps)
SSL Security (121 other apps)
Search Functionality (228 other apps)
Third Party Integration (177 other apps)
Workflow Management (121 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Communifire

Key features of Communifire

  • Social networking
  • Create Customer Extranets
  • Blogs, articles, events, forums, wiki
  • Activity streams & microblogging
  • File sharing
  • Real-time chat & messaging
  • Social development platform
  • Photo management
  • Active directory integration
  • Activity tracking
  • Auditing
  • Automatic notifications
  • Collaborative workspace
  • Communication management
  • Complaint monitoring
  • Content filtering
  • Content library
  • Content management
  • Custom user interface
  • Customizable branding
  • Discussion board
  • Document review
  • Document storage
  • Document templates
  • Document tracking
  • Email notifications
  • Employee database
  • Employee management
  • Employee portal
  • Employee profile
  • Employee self service
  • Enterprise applications
  • Enterprise asset management
  • Event calendar
  • Event tracking
  • File management
  • File transfer
  • Full text search
  • Group calendars
  • Help desk management
  • HR management
  • Jobs board
  • Online forums
  • Real time notifications
  • Single sign on
  • Video management
  • Activity dashboard
  • Help desk & ticketing management
  • Document planning
  • Group scheduling
  • Customizable categories
  • Employee lifecycle
  • Feedback collection
  • Authentication
  • Data import/export
  • Drag & drop interface
  • Custom landing pages
  • Employee relations
  • B2B integration
  • Document tagging
  • Document distribution
  • Case management
  • Custom fields
  • Event scheduling
  • Gamification
  • Knowledge management
  • Polls & surveys
  • Document indexing
  • Employee communities
  • Document approval
  • File filter
  • Communications calendar
  • Document comparison
  • Filtered views
  • Approval process control
  • iCalendar support
  • Customizable approvals
  • Action item tracking
  • Employee reward programs
  • Best practices repository
  • Complaint monitoring
  • Access control
  • Bug tracking
  • Asynchronous learning
  • Document management
  • Collaboration tools
  • Bulk send
  • Project management
  • Commenting
  • Employee alignment
  • Event management
  • Email alerts
  • User management
  • Customer management
  • Employee onboarding
  • Hierarchical view
  • Human resource integration
  • Document publishing
View All Features

Benefits

Since we're privately financed we're not desperate to please investors, but we are fanatical about pleasing our customers and we believe that makes us unique.

We don't just say we're different however, we back it up in everything we do.

Why partner with Axero Solutions?

When you invest in enterprise software its really more than just a one-time purchase decision, it is like a long-term partnership. You are not just buying current functionality but also the expectation that the product will continue to be valuable in the future. Here are some useful facts we hope will give you confidence in partnering with Axero Solutions:

We are really quite serious about the commitment to the customer

We're financially secure: we've been around since 2007 and are debt free, we owe neither money nor allegiance to anyone else (except for owing everything to our customers)

There are over 1 million users of Communifire worldwide

We use Communifire ourselves for all our business needs. (As a result we rarely use email -- except for external communications -- rarely have meetings and have a distributed workforce with offices, people, partners and customers around the world.)

We are our people, and our people are passionate about technology and satisfying the customers, curious and creative when it comes to the application of social networking and collaboration tools and technology to business challenges and place a a high value on honesty and integrity. Our senior management team is a good reflection of the caliber and personality of people at Axero Solutions.