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DocSend

4.6
(59)

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Secure document sharing and tracking for professionals.

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(7)

DocSend Pricing

Pricing overview

Value for money rating

4.2

/5

59

Price starts from

15

/user

Per month

Pricing options
Free plan
Subscription
Free trial

Pricing details

Monthly pricing:
Personal: $15 / user / month
Standard: $65 / user / month
Advanced: $250 / month (includes 3 users)
Enterprise: Contact DocSend for pricing information.

Annual pricing:
Personal: $10 / user / month
Standard: $45 / user / month
Advanced: $150 / month (includes 3 users)
Enterprise: Contact DocSend for pricing information.

What users say

Professional, flexible, scalable technology that makes every start-up look good and gives every investor a sense of confidence.
Overall experience with DocSend is nice as it is feasible and easy to manage the document with security just keep in mind the pricing is bit higher.

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Reviewers who mentioned pricing said:

AR
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Verified reviewer

Education Management, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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DocSend, The BIG BROTHER of documents and presentations

Reviewed 3 years ago

DocSend has help us out in the sales department to: 1.- Get a much clear idea of how many people are really taking the time to see and read our documents. 2.- Realize who is really interested in the information, since it gives you a report on how many times a single user enters your document. 3.- Get an idea of what page exactly is the one that our users pay more attention to, since we can access statistics of how many minutes per page each user invest on.

Pros

1.-Easy of use for managing documents on the platform 2.-Extremely easy way to upload files to the software 3.-Weekly reports by email 4.- Really love that you could see who access your files, how many times and the time spent per page

Cons

I think personal version almost no reporting, something that could be a withdrawal since next subscription plan is 4.5x more expensive

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Aniket G.

Real Estate, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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A convenient tool for sharing and organising documents.

Reviewed 2 months ago

It's an amazing software to keep documents organised and share them with people conveniently. It helps me to send important documents to my clients in real time which makes a good impression of my organisation.

Pros

The user interface of DocSend is very attractive and intuitive too. I don't need to attach any documents to email, I send them via links. It also secure my documents in clouds. The e-sign feature also adds value to this software.

Cons

They lack on the portability of this software. They should have mobile application of it.

WD
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Wayne D.

Management Consulting, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Buyer Beware! DocSend Does Not Prevent Document Downloads

Reviewed 3 years ago
Pros

Pricing looked attractive. BUT it turned out this was a "you get what you pay for" situation.

Cons

DocuSend falsely claims that you can set the software to disallow downloading of documents. [SENSITIVE CONTENT HIDDEN] This is NOT true. What they don't tell you is that anyone can simply Print the document to PDF. When I challenged their customer service people on this, they claimed that they couldn't stop it, but that their software would distort the document so it is not readable. It is true...

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Priyansh K.

Animation, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Managing, sharing, and tracking your important files is as easy as sharing a link.

Reviewed 2 months ago

It is a user-friendly, secure and versatile file management tool that allows for easy sharing, tracking and feedback of important files with real-time intelligence and instant updates. Overall I would recommend anytime document sharing is involved.

Pros

Staying on top of all our documents can be a challenge. But, thanks to DocSend, managing and sharing documents with my team and clients has become a breeze. Even my team members who aren't particularly tech-savvy were able to navigate the platform with ease. Additionally, the tracking and analytics feature allows me to see who has viewed and interacted with my documents, which has been helpful in monitoring...

Cons

On the downside, there is definitely a lack of integration with other business tools. As it is a product from Dropbox, they make it difficult to integrate with its competitors. As a small business, I use a variety of other tools like CRM and project management software, and it would be convenient if DocSend integrated with them as well. Lastly, the customer support can be hit or miss, sometimes I have to wait a bit long to get a response and that can cause a delay in my work. Also, we don't use them for now, but the lowest Personal plan does not have advanced security features.

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Aman Preet S.

Retail, 10,001+ employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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How DocSend is better than its competitors

Reviewed 7 months ago

Overall experience with DocSend is nice as it is feasible and easy to manage the document with security just keep in mind the pricing is bit higher.

Pros

One of the best feature in DocSend is its feasible nature of single sign on feature which makes it easy to accessible as well as easy to use with proper privacy provided along with that document management and storage facilities.

Cons

In the long run the pricing is pretty much high compare to the competitors which makes it choosy if we want premium features but need to have hole in the pocket.

PA
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Peterson A.

Printing, 10,001+ employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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DocSend is simple and incredible.

Reviewed 2 years ago
Pros

The plan is popular contrasted with different items. It utilizes shading or textual style well indeed and utilizations serif typefaces well indeed. The capacity is basic and can be seen instinctively. All pointless data can be covered up and utilized instinctively well. The stacking speed is very fast contrasted with different items. Factual data is exceptionally exact, and it is inventive to be connected progressively. Envelope the executives is simple and all around carried out with different mists. Another extraordinary benefit is that it very well may be seen by embeddings pictures.

Cons

I have not run into a bad thing yet. I have had no issues, no glitches and no adverse responses to my utilization of the stage. I would nearly say the expense per client, yet for this quality it is definitely worth the cost and has effectively demonstrated itself to be important.

MC
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Michael C.

Marketing and Advertising, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great tool for sending documents and getting quantitative feedback

Reviewed 3 years ago

Valuable tool for fundraising and sales documents

Pros

Awareness of when your audience engages with time sensitive documents (eg fundraising pitchdecks)

Cons

Generally good value - our usage ebbs and flows so wish we could price by usage if minimal activity that month

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Maxime H.

Design, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Docsend is a good analytics tool for your presentation

Reviewed 5 years ago
Pros

- Very user-friendly - Easy to understand analytics for our documents - Support for many document types - The tool also gives the facility of giving a live walkthrough of the documents via phone or in person.

Cons

- NO Support for pitch videos - It's little expensive - Sometime the website is very slow.

Vendor response

Maxime, thanks so much for the review! We'd love to help you out with any questions around pitch videos / site performance. We'll follow up with you in just a moment.

CM
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Christopher M.

Computer Software, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Great Tool for Sending Proprietary Documents

Reviewed 4 years ago
Pros

DocSend makes it easy to send proprietary documents to investors, customers, and potential partners. It accepts a variety of formats, but we especially use it to share PDFs that others can view for a limited time without saving to their own computers. It gives us more control over changing versions of documents, and removing allowed viewers after a certain amount of time.

Cons

DocSend's pricing is a bit steep, and doesn't yet support non-document formats like spreadsheets.

SM
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Simon M.

Financial Services, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A must have

Reviewed 3 years ago

Intuitive, smart, professional.

Pros

Tracking the opens & time spent on each slide, one click NDA, data room spaces.

Cons

Price for multiple users is hefty for a startup so we just have one admin.

OP
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Ovidiu P.

Nonprofit Organization Management, 11-50 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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DocSend has an easy interface, and is a very user friendly tool. However, it lacks functionality.

Reviewed 5 years ago

I cannot say we had any unfortunately. This is due to limitations of the product.

Pros

User friendliness and absolutely great customer service. Overall a transparent and simple tool with a lot of helpful options.

Cons

The value of the service is far low from the exorbitant amount of money required for the subscription. In addition, the limitations seriously impede any serious transfers to be done. For instance, word files must not contain more than 100 pages. This is a big limitation for an organisation such as ours where we specifically work with large files and we want to send them encrypted. Also there is...

JP
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Jose P.

Photography, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best way to learn about your customers!

Reviewed 4 years ago
Pros

How easy it's to configure it. the power of information that it offers you.

Cons

Being a freelancer, I cannot afford a plan greater than the basic payment, since the next level exceeds the price for an organization as small as mine, it would be great to have a plan designed for single freelancer

BG
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Bend G.

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Love Docsend for sending confidential pitches

Reviewed 6 years ago
Pros

Docsend answers a problem that most startups have who are out there raising money and trying to sign up strategic partners.. Who has actually seen my pitch deck and how long have they spent on it. Docsend delivers strategic insights on reader engagement with your presenation , which is critical in followup meetings.

Cons

Its a great product.. however the price of the product could be a bit lower. and the trials could really be unlimited visits and unlimited features..

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Gregory S.

Broadcast Media, 11-50 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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A Good Alternative to Box, But Could Use Some Added Features

Reviewed 4 years ago

In the end, we choose to go back to another service because of the link issues (mentioned above). Outside of this, we would have but up with the link limits to use the added features and benefits of the service.

Pros

The ability to track who opened your document, the ability to create "Spaces" which creates a one-page website type of area where multiple documents can be uploaded. The pricing is on point for Box and DropBox business accounts.

Cons

I wish you could rename the URLS or create some type of URL tag to know what the file name is. The URL uses a random string of numbers. When sharing links, you could easily share the wrong URL. Was also not a fan of the limit of link visits.

RN
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RENE N.

Health, Wellness and Fitness, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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Extremely expensive and does not allow to pause monthly payments when you’re not using

Reviewed 3 years ago

Extremely expensive and does not allow to pause monthly payments when you’re not using

Pros

Helps a little bit with sharing with safety

Cons

Extremely expensive and does not allow to pause monthly payments when you’re not using

AR
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Verified reviewer

E-Learning, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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little value for the smaller packages

Reviewed 9 months ago
Pros

features are good and helpful for daily work

Cons

The test account is automatically created on the highest tariff and so the customer should be forced to book it. This lacks transparency and also a bit of fairness.

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Vijendr W.

Insurance, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Document sharing tool for professionals.

Reviewed 4 months ago

My experience with this software was quite decent. It helped me to keep my documents secure and made them easy to share with the people I work with.

Pros

When I share any document to my colleagues/clients via this tool, they can see it without downloading it. I like this feature. Its mobile application makes documents sharing very convenient for its users.

Cons

I found it a bit expensive for the services it offers.