Starting from: $15.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)
Basic: $15/month/user
Advantage: $30/month/user
Business: $55/month/user
All plans billed annually.
Enterprise: contact eFileCabinet
25 reviewers had the following to say about eFileCabinet's pricing:
Pros
User friendly , very easy to use and good security.
Cons
Not all the small firm can afford eFileCabinet price.
Thank you so much for taking the time to leave us a review! We strive to provide significant value to our customers for the cost, and are excited to hear that you have found our system easy to use and that it provides your company with security. We look forward to providing continued support for the success of your business.
Rating breakdown
Likelihood to recommend: 10/10
Secure electronic storage.
Pros
Easy to use electronic file cabinet, good value for the price.
Cons
Would like more options on organizing folders and purging folders by folder name.
Thanks for taking the time to leave us this review, we really appreciate the feedback!
Rating breakdown
Likelihood to recommend: 8/10
Pros
Easy to use, drag and drop feature, low or no IT bugs, templates able to apply to all active drawers at once
Cons
The price is a little high, but I feel like we've gotten discounts in the past.
Thank you for taking the time to leave us this review, we appreciate your feedback!
Rating breakdown
Likelihood to recommend: 7/10
eFileCabinet has so changed the way my business runs that I will forever be thankful I stumbled upon it. We can now operate in a smaller footprint, print WAY less documents, and have everything we need for a great customer transaction right in front of us. We have saved and made way more money from using eFileCabinet than the software costs. 10/10 would recommend to any size business.
Pros
eFileCabinet allows my business to have every client document, marketing file, and expense worksheet right at our fingertips. I love how easy it is to use and how we can have our files so well organized. We have avoided many customer issues and definitely increased our sales by the organization that eFileCabinet has provided us.
Cons
The price is nothing to balk at and at first I was hesitant since there are other, cheaper, options out there. But let me tell you the ease of use, quality of the product and fantastic customer support make it worth every penny we spend.
Wow, thank you so much for taking the time to leave us a glowing review! We're happy to have taken part in supporting the success of your business and are excited to continue that effort moving forward.
Rating breakdown
Likelihood to recommend: 10/10
My office was searching for new software when we received information about using EFile Cabinet. This software is simple to use, install, and they provided great customer service to any questions that we had. Our office has a considerably small budget, but EFile Cabinet was able to give us a quote that would have worked for us. However, we lost some funding this year as we do not have a significant budget, so we were unable to purchase the software for use to store our data. We report trends to the university and this product would be helpful for us to export data for our reports. If we ever have the funding in the future, this would be a great product to keep our data collection in.
Pros
Simple, economical
Cons
Inputting all the previous data we collected
Rating breakdown
Likelihood to recommend: 7/10
Very satisfied.
Pros
Ease of use and low cost.
Has been easy to train staff.
Cons
Feature that "reads" documents during search somewhat confusing to use.
It's wonderful to hear that you are very satisfied with eFileCabinet and that you love the ease of use! We're excited to be able to support your business. Thanks for taking the time to leave us this great review!
Rating breakdown
Likelihood to recommend: 10/10
Pros
Price. Allows us to store and view data with little functionality at a very fair price.
Cons
Some of the add on tools are finicky.
Thank you so much for taking the time to leave us a review! We're excited to hear that you are loving our product for the price it is offered, and we look forward to continuing to support the success of your business.
Rating breakdown
Likelihood to recommend: 9/10
I live in Maine part of the year and Florida the rest of the year. I am a CPA so I need client files and copies of prior tax returns and support documents. Never a problem. Since I have used the software since 2003, there sometimes situations where I need to look back a return or the documentation.
Pros
The software is easy to use, but the most important point is the high level of support when I cannot get something to work. Never had a problem and the help is super patient when I have not explained my problem. Always fix it right the first time.
Cons
Like everyone I wish it was cheaper, but I would rather pay for quality than be sorry later.
Wow, thank you for leaving us this great review. It's great to hear that you love the mobility of the system as you move between Maine and Florida, and that you've had a great experience with eFileCabinet storing your documents. We appreciate your feedback and look forward to providing you with continued support for the success of your business.
Rating breakdown
Likelihood to recommend: 10/10
Good
Pros
Good Tool, reasonable the price and service
Cons
Sometimes technical issues while using the tool
Thanks so much for taking the time to leave us with your review, we really appreciate it!
Rating breakdown
Likelihood to recommend: 10/10
No issues. We are very happy.
Pros
Very easy to use. Always works. Competitive Pricing.
Cons
I wish I could pdf from lacerte into efilecabinet, but its not that big of a deal to just pdf to my desktop and then drag and drop into efilecabinet.
It is excellent to hear that your business is happy with eFIleCabinet. We strive to provide the best in value and support for our customers! Thanks for taking the time to leave us this review!
Rating breakdown
Likelihood to recommend: 10/10
eFileCabinet support has been quick and resolved any questions/concerns that I have. The price is higher than others but you get more features than lower-priced programs.
Pros
The ability to customize sharing so much; granting access without individual having to have separate account for program; preview pane; branding ability; multiple viewing panes at once; audit trail easily accessible; folder templates; e-signature in program
Cons
Invitation email 24 hour timeout; inability to select multiple files that aren't listed consecutively; drop down for filing is visually a little difficult to differentiate between; works better in certain internet browsers; Gmail will not allow as third-party app because level of security not high enough (for pulling in emails)
It's great to learn more about how eFileCabinet is helpful for your business, thank you so much for taking the time to leave us with this review and your feedback!
Rating breakdown
Likelihood to recommend: 8/10
Pros
Software is easy to use and very reasonably priced.
Cons
So far we have liked everything and been very satisfied with the software.
It's awesome that you love the software so far and we love to hear that you're very satisfied! Thank you so much for taking the time to leave us with your feedback.
Rating breakdown
Likelihood to recommend: 7/10
we are storing all of our customer files, AR, AP, general ledger and payroll files on efile cabinet no longer using file cabinets.
Pros
Initial cost and annual maintenance fees are reasonable and affordable, customer support for setup and on going support has been good.
Cons
we use the on line version and we have 3 users are on it all day everyday and most days we end up restarting the program once or twice because the files don't want to load correctly or the program gets slow
Thank you for taking the time to leave us this feedback! It's great to hear more about how eFileCabinet is able to help your business!
Rating breakdown
Likelihood to recommend: 10/10
Support has greatly improved. Thank you.
Pros
Pricing was fair and our users were familiar with the tool.
Cons
The conversion was rocky. Many features that we are not interested in and do not use.
It is great to hear that the users at your business like using eFileCabinet. We strive to provide the best in value and support to our customers, and look forward to providing your business with continued support. Thanks for leaving us this review!
Rating breakdown
Likelihood to recommend: 10/10
No complaints.
Pros
Easy to scan documents into the management system. Retention settings. Security.
Can't go wrong.
Cons
It's expensive and budget conscious customers might choke on the cost.
We're excited to hear that you are happy with eFileCabinet and that you have found the security features helpful. Thank you so much for leaving us a review.
Rating breakdown
Likelihood to recommend: 10/10
We were being forced to upgrade our current product. We would have been paying a high price for more software than we needed. eFileCabinet gave us the exact functionality we needed at a per user price.
Pros
The ability to pay by user, basic functionality. We are not paying for bells and whistles that we do not need.
Cons
The search capability could be a little more robust.
We are glad to hear that we are providing you with the service that you need at the cost and value that works for your business. Thanks for taking the time to leave us this review.
Rating breakdown
Likelihood to recommend: 10/10
Pros
I love being paperless and still having that "file cabinet"
Cons
The price, how many users allowed.
Thanks for taking the time to leave us this review, it's great to hear that you love being paperless. We look forward to providing your business with continued support!
Rating breakdown
Likelihood to recommend: 10/10
Pros
Easy to use, support is great, they act quickly, LogMeIn works great, polite staff, helpful, kind, courteous
Cons
Price, no options for monthly payments
Rating breakdown
Likelihood to recommend: 9/10
I am still trying to figure out what the benefits of this software are. Personally, I have had nothing but problems. Maybe it's user error. The investment in this program may be there, but I'm still trying to find it. I will continue to use and see if it gets better for me.
Pros
I like the templates offered to help keep you organized and management appreciated the low cost. It was quite easy to set up, but there were still some issues.
Cons
Customer service has been a big issue for me. Maybe I'm calling at the wrong times or maybe there are others with just as many issues as me. Also, I have a difficult time dragging and dropping files into the program. I get considerable lag when I attempt it and at that point, I just give up.
Rating breakdown
Likelihood to recommend: 2/10
Wonderful addition to my company and well worth the price to maintain our office documents.
Pros
Keeping any and all types of documents stored in encrypted format and Very customizable to suit my office needs and organization requirements to be able to find any document from 5 years ago if necessary!!
Cons
Not effectively able to email the stored documents which I just have not had time to work through.
Wow, thank you for leaving us with this glowing review. It's great to hear your feedback. Thank you for taking the time to leave us this review.
Rating breakdown
Likelihood to recommend: 10/10
Three years ago, our office decided that we needed to step into the digital age and start making digital copies of documents. The reasons were for storage space capacity and for the ability to find documents when we needed them. Recently I have been asked about events that happened in Beaver City in the last three years and been able to find these documents with ease. Yesterday, I was asked about some very important easements and ownership that I could not find and have no way to know where these documents would be. This is the most expensive loss I have encountered in my time with Beaver City. It will take many days and maybe weeks to search for these documents and may never find them. That will not happen again to anyone in our office because they will be able to find important documents from this time forward. I love using eFile and being able to find answers to valuable and important questions.
Pros
It is easy to use and easy to find the documents I need.
Cons
It is so expensive that we can't afford more than one user. We are a small city and the numbers are hard to justify on paper for another user.
Rating breakdown
Likelihood to recommend: 10/10
We are happy with it but it has been frustrating. But for the price its a very good option.
Pros
I like the search option. You can search for a client by first name or last. Customer service is incredible. They really know their product.
Cons
We have issues with permissions. We store a file and you can't see it listed. This is getting better. Templates are a little bit complicated to do especially since you have to apply to drawers individually. We also didn't know there could be an issues with too many clients in a drawer. We had to set up more drawers to spread them out.
Thank you so much for leaving your feedback in this review. It's great to hear that you enjoy the search functionality. Your customer success manager is available to assist with any further issues you may have with templates, and we hope to be able to provide a smoother process for your users going forward. We're excited to have some future updates coming that will improve the user and client experience even more, and look forward to continuing to support the success of your business.
Rating breakdown
Likelihood to recommend: 8/10
eFileCabinet has a great audit trail but the functionality is only a little better than simply using windows explorer.
Pros
The software has a wonderful audit trail. It is great to see when documents are viewed by various staff.
Cons
The price point is high for the features that are offered.
Thank you for leaving us this review, we really appreciate your feedback.
Rating breakdown
Likelihood to recommend: 3/10
We have been able to free up internal network space in moving all of our files to the efile cabinet. This adds to the overall efficiency of our business. The extremely slow response time is a deterrent, however.
Pros
The software is user friendly and easy to use.
Cons
Very slow in response time; customer support not readily available ; price
Thank you so much for taking the time to leave us your feedback. It's great to hear that you've found our software user friendly and easy to use. Our customer success team strives to be readily available to help with any frustrations, we hope in the future your experiences with our support team are both timely and positive. We look forward to continuing to support the success of your business.
Rating breakdown
Likelihood to recommend: 5/10
Pros
I love that this software protects my client information and gives me access to it. I love the filing system. It helps me keep things organized. The Secure Drawer aspect is wonderful too because it allows my clients to easily get me the documents I need to work. The desktop app is wonderful as well -- it allows me to upload dozens of documents easily right to where I need them.
Cons
The price is difficult for me since I am a smaller business.
We appreciate you taking the time to leave us a review. It's great to hear that you love the filing system and that our services have helped you keep client information safe and secure. We are excited to have some future updates coming that will improve the user experience and hope you will find it provides even more value to your business. Thank you for leaving your feedback!
Rating breakdown
Likelihood to recommend: 8/10
