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Google Meet Logo

Messaging, voice, and video calls for team communication

Table of Contents

Google Meet - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Google Meet overview

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Based on 12089 verified user reviews

What is Google Meet?

Google Meet is a meeting tool with key features that include two-way audio and video, video conferencing, screen-sharing, mobile access, real-time chat, presentation streaming, and more.

Who uses Google Meet?

Reviews for Google Meet come from a wide variety of industries, including Computer Software (8% of reviewers), Information Technology and Services (7%), and Education Management (7%). The most frequent use case for Google Meet cited by reviewers is meetings (66% of reviewers).

What do users say about Google Meet pricing?

Most reviewers indicate Google Meet provides strong value for money, praising its generous free plan and affordable paid options. Some reviewers feel key features are missing from the free version, and report frustration with certain limitations and costs.

What are the most popular integrations for Google Meet?

The Google Meet integrations most frequently cited by reviewers are: Gmail (an email management product rated 4.8 out of 5 for its integration with Google Meet), Google Calendar (a scheduling product, 4.8), and Google Workspace (a document management product, 4.8).

Starting price

6per user /
per month

Pros & Cons

Meeting Setup

Video Chat

Calendar Integration

Internet Connection

Unreliable audio performance

Limited file sharing capabilities

Google Meet’s user interface

Ease of use rating:

Google Meet pros, cons and reviews insights

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To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(165)
3-4(4,652)
5(7,272)

What do users say about Google Meet?

Google Meet is a meeting tool with key features that include two-way audio and video, video conferencing, screen-sharing, mobile access, real-time chat, presentation streaming, and more.

Select to learn more


Who uses Google Meet?

Based on 12,089 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Education Management
Hospital & Health Care
Information Technology and Services
Computer Software
Others

Use cases

Meeting
Video Conferencing
Online Meeting
Team Communication
Web Conferencing

Google Meet's key features

GetApp's analysis of 412 verified user reviews collected between July 2021 and September 2024 identifies Google Meet's most critical features and summarizes user sentiment about those features.

Two way audio & video

Reviewers appreciate Google Meet's Two Way Audio & Video feature for enabling real-time communication with clear audio and video quality. They find it enhances collaboration and productivity by allowing participants to see and hear each other, even with low internet quality. Users report the ability to switch between different audio and video devices, adjust settings, and test equipment before calls. They highlight its importance for effective communication, especially for remote work, education, and global connectivity. Of the 168 Google Meet users who gave detailed accounts of their use of Two Way Audio & Video, 97% rated this feature as important or highly important.


Video conferencing

Reviewers indicate that Google Meet's Video Conferencing feature facilitates face-to-face communication, enhancing collaboration and understanding. They appreciate its ability to connect numerous users simultaneously, reducing travel expenses and time. Users find it essential for remote work, allowing real-time interaction and screen sharing. They note its accessibility capabilities and the personal experience it provides, making it suitable for business, education, and personal connections. Some mention occasional issues with video quality and stability. Of the 201 Google Meet users who gave detailed accounts of their use of Video Conferencing, 96% rated this feature as important or highly important.


Screen sharing

Users report that Google Meet's Screen Sharing feature is important for effective collaboration and presentations. They appreciate its seamless performance, allowing real-time sharing of documents, presentations, and applications. Reviewers highlight its importance for business meetings, online training, and technical support. They find it easy to use, with options to share entire screens, specific windows, or browser tabs. Some users mention occasional glitches and the need for better annotation capabilities. Of the 262 Google Meet users who gave detailed accounts of their use of Screen Sharing, 94% rated this feature as important or highly important.

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“There are top security and data protection features that allows us to discuss confidential matters and share sensitive information during meetings.”
KW

Kristina W.

Logistics Handler

“It keeps meetings fast and productive, it’s quick to join, reliable, and the core features (screen sharing, captions, chat, recording) are easy to use without slowing the flow.”
RN

Ramón N.

Office Manager

“Very simple controls and paired with a Google Workspace subscription you have a lot of controls of things you share within Meet.”
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Kwesi R.

Vice President

“The software has real-time screen sharing capabilities and integrates well with other systems.”
GS

Giacomo S.

Titolare, bartender e cameriere di sala di Incontri


Mobile access

Reviewers value Google Meet's Mobile Access feature for its flexibility and convenience. They highlight the ability to join meetings from anywhere using smartphones or tablets, ensuring continuous connectivity. Users appreciate the consistent user experience across devices and the app's availability on various operating systems. They find it particularly useful for remote work, students, and professionals on the go. Some suggest improvements for a more intuitive mobile interface and easier meeting access. Of the 245 Google Meet users who gave detailed accounts of their use of Mobile Access, 92% rated this feature as important or highly important.


Real-Time chat

Users find Google Meet's Real-Time Chat feature helpful for instant communication during meetings. They appreciate the ability to send messages, share links, and provide feedback without interrupting the speaker. Reviewers highlight its usefulness for large meetings, enabling participants to ask questions and share information discreetly. They also mention its importance for those with poor internet connections or in noisy environments. Some users wish for better chat visibility during screen sharing. Of the 190 Google Meet users who gave detailed accounts of their use of Real-Time Chat, 91% rated this feature as important or highly important.


Presentation streaming

Reviewers appreciate Google Meet's Presentation Streaming feature for enhancing virtual meetings. They find it useful for sharing presentations, slideshows, and visual content in real-time. Users highlight its role in improving collaboration, engagement, and understanding during meetings. They note its application in webinars, conferences, and educational settings. Some users mention occasional issues with screen transitions and the need for better integration with other presentation tools. Of the 145 Google Meet users who gave detailed accounts of their use of Presentation Streaming, 89% rated this feature as important or highly important.


All Google Meet features

Features rating:

Alerts/Notifications
API
Attendee management
Audio calls
Brainstorming
Breakout rooms
Calendar sync
Call conferencing
Call recording
Chat/Messaging
Collaboration tools
Conferencing
Discussions/Forums
Electronic hand raising
File sharing
File transfer
Group messaging
HD audio/video
Host controls
Live chat
Meeting management
Meeting preparation tools
Private chat
Recording
Reminders
Scheduling
Search/Filter
SMS messaging
Third-Party integrations
Two-Way audio & video
User profiles
Video call recording
Video layouts/views
Video streaming
Virtual backgrounds
Whiteboard

Google Meet alternatives

Google Meet logo

Starting from

6

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Starting from

4

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Zoom Workplace logo

Starting from

14.99

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Starting from

7

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Google Meet pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Business Starter

6

/user

Per month

Features included:

  • 100 Participant Video Meetings
  • 30 GB Cloud Storage Per User
  • Custom Secure Email

Business Standard

12

/user

Per month

Features included:

  • 150 Participant Video Meetings
  • 2 TB Cloud Storage Per User
  • Custom Secure Email

Business Plus

18

/user

Per month

Features included:

  • 500 Participant Video Meetings + Recording
  • Attendance Tracking

User opinions about Google Meet price and value

Value for money rating:

To see what individual users think of Google Meet's price and value, check out the review snippets below.

“Scheduling a meeting via our calendar or email is effortless, joining is as simple as clicking a link, and the integration with Google Calendar, Gmail and Google Drive streamlines our workflow significantly”
PG

Paulina G.

Social Media Manager

“It’s especially convenient for users already in the Google Workspace ecosystem, with simple scheduling, quick access, and solid performance. While it lacks some advanced features and customization found in other platforms, it excels at reliability, accessibility, and ease of use.”
JW

Jeffrey W.

Owner

Google Meet integrations (12)

Integrations rated by users

We looked at 12,089 user reviews to identify which products are mentioned as Google Meet integrations and how users feel about them.

Gmail logo
Gmail

Integration rating: 4.8 (153)

It makes it easy to schedule events with other Gmail users.

RP

Rylie P.

Communications Coordinator

Integration rating: 4.9 (114)

Love my google calendar

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Stacey S.

Onwer

Integration rating: 4.8 (83)

Integration rating: 4.7 (68)

Integration rating: 4.8 (49)

It is not used extensively by staff.

We no longer use it. We use MS Teams.

CS

Colleen S.

Administrator

1/2

Integration rating: 4.7 (33)

Google Meet customer support

What do users say about Google Meet customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Google Meet customer support.

A number of users found Google Meet customer support helpful and responsive when resolving setup or usage issues.

Multiple users appreciated that support was quick to respond and effectively resolved their inquiries when needed.

A fair number of users said it was difficult to reach customer support, with limited direct contact options like phone or chat.

Multiple users reported slow response times and long waits for issue resolution, especially for free tier users.

Support options

Knowledge base
Chat
Faqs/forum
Email/help desk

Training options

Videos
Documentation

To see what individual users say about Google Meet's customer support, check out the review snippets below.

“It also has a great customer support and has no time limit for online meetings and conferences even in its free tier.”

PK

Pranjal K.

Co founder

“You can host Google Meet anytime, anywhere you want to connect with co-workers, friends and family around the world. And Google customer service is pretty helpful for teaching people the steps of using Google Meet.”

CE

Carlos E.

Event Services

“c. Customer care team is not quick and needs 3-4 working days to resolve an issue”

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Shubham K.

Remote Support Engineer

Google Meet FAQs

Q. What is Google Meet used for?

Google Meet is a video conferencing platform for teams to communicate via messaging, voice, and video. Features include high-definition video and audio conferencing for up to 100 participants, multi-device chat sync, stored chat history, real-time captions, meeting recording function, and more. With Google Meet, users can join meetings with a shared link from any device without the need for any plug-ins. Additionally, guests can join from calendar invites, meeting URL’s, Google meeting rooms, and third party systems including Skype for Business, Polycom, and Cisco. With Google Meet, meetings can be scheduled directly in Google Calendar, with email invites and agendas automatically sent including a link to join the meeting directly. Additionally, the platform provides a dial-in phone number for each meeting so guests can attend without wifi or mobile data using a smartphone.

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