monday.com Reviews

Pros
I liked how Monday.com allows for easy collaboration with team members. It does take some getting used to for me it was easy to get used to because I am more of a computer person and have had many different experiences with a lot of different programs. Everyone else on my team is the complete opposite, however because of Monday.com's modern website design people were able to grasp it because the design is easy on the eyes if that makes sense. It is almost like an easy/drag and drop version of excel. Aside from the design I did love that there were different calendar views like Kanban view and the map view especially. The other things I loved was the forms integration, which made it easy to transfer our clients over from one program to another. As they came in they filled out the short form and were integrated into the calendar pretty easily. Lastly I loved the status column. I was going to use it to check in clients. Red for when they arrived to their appointments, Yellow for when they were waiting and Green for when they were done and waiting on their transportation back home.

Cons
There were a couple of things that I did not like, which made us only use Monday for a short period of time. For one we are a mental health therapy center and we do A LOT of scheduling. While there is a template to schedule clients. It is more so for a few clients and not hundreds. We have multiple therapists and may want to view their appointments sometimes together and sometimes separately and Monday started to get somewhat bulky when trying to do this. We tried doing multiple boards for each therapist and then we tried doing each board as a day of the week and in the end we had too many boards and it was still and either you view this person or that person but not both. On top of that we also schedule activities with clients and that would have been a whole separate view as well. The last thing that we needed was to make recurring appointments for clients that are seen every Tuesday or for ones that are seen every other Thursday etc. This task was extremely bulky and involved using a 3rd party service.

Rating breakdown

Likelihood to recommend: 6/10

Pros
Best graphic user interface (GUI) and user experience (UX) across all online/mobile project and task management platforms available in the marketplace in 2018. The online (web) experience of a project management/planning tool is my #1 requirement. This includes a product's overall features, usability, GUI, appearance, customization, admin control, group management/control, private/public control, in-group messaging features, etc. I prefer to use my PC/laptop (vs. mobile apps) to create and manage project plans - the online experience with monday easily had me sold. Internet was down one day, and I needed immediate access to a monday project plan. I downloaded the monday mobile app and managed a project via a mobile app for the first time ever. The mobile app look and feel mirrored my URL version...a platform's mobile app is now a key purchasing criteria to me. Integration with and provisioning for complementary project/team management apps (i.e., Trello) is seamless, elevating the user experience and overall functionally. As an independent consultant, I appreciated the ability to and ease of sharing select project plan with specific clients though private invitation/authorization options. The overall customization and personalization possibilities are great. Features such as Color Code options for tasks/items; the ability to add, delete, reorganize/move and customize Task Fields (i.e., Due Dates, Task Owner); and Calendar Views variations are invaluable.

Cons
There is not much to not like about the monday platform. My experience has been so great that I have recommended it to clients and other independent consultants. My clients have provided excellent feedback and praised my choice of project management platform/tool. So, thank you, monday for making me look good! My only advice to the monday team would be to reconsider pricing options. As an independent consultant, I do have to monitor business expenses. It would be nice to have pricing options for 2 users (admin and a client) for long-term projects with a single client for which you have a single point of contact. Or pricing options where an admin can add one user at a time for a monthly fee and then remove/add users one at a time as needed for ultimate flexibility in plan options and pricing. Sometimes it is key to remember the sole proprietors and small businesses that are out there. We are an undeserved, overlooked market opportunity with limited budgets. So, we tend to seek out and utilize less feature rich free options over amazing paid platforms such as monday. I have the Basic Plan (up to 5 users). I've spent for 2 users to support (User 1 = me as the admin/consultant and User 2 = my primary point of contact at my client/customer with whom I have exclusive contract). I'm forced to pay for 3 extra licenses I can not and will not use. I now must cancel due to the expense. Please rethink price options.

Rating breakdown

Likelihood to recommend: 9/10

Pros
Easy to use, very intuitive. Customizable to your projects and company. You can easily monitor step by step processes in however many Departments you have in your company. I like that its now an app that can live in my button dock. One click and its open. I like that you can discuss clients back and forth between team members.

Cons
Right now I can't think of anything. Perhaps there are glitches or design features that more advanced users might appreciate but for our needs it works exactly as we need it to.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Monday.com is a todo list/project management tool that rivals tools like Trello. We decided to give a try because the other tools we used didnt allow us to do real time group planning for projects. Real time is key for us because projects are time sensitive and having teams in different time zones is challenging. What we found was a great visual project management tool. 1) The ability to work on project plan together including adding our documents to a specific task or to do item makes it great to keep track of how far a project has come. 2) The visual appeal of the tool helps, as you can mark specific tasks with different colors to help know who is doing what and where that falls into the overall plan. 3) The ability to use working templates saved us a lot of time and the initial learning curve of the tool. We were able to set up and start using it within a week. 4) Monday.com allows us to take project planning away from email and just use a visual timeline of sorts to see how far a project has gone and what else needs to be done. 5) Since our projects bring teams from various departments, its great to have a central place to communicate and collaborate and the beauty of being able to integrate into our G Drive accounts makes this our main project planning tool.

Cons
Monday.com has tremendous potential but we also find some challenges with it. - Sub tasks - It lacks the ability to add sub tasks or assign a task to multiple people. While this can be worked around, it would be great if this feature would be added. - Notifications - While the mobile app works fine, the notifications tab could do with some work as you can find yourself overwhelmed with notifications especially when you are working on a lot of projects at once. If notifications could be shown based on project it would be much more helpful. - Pricing structure - The pricing model also seems high for a project management tool especially the more users you add. This is what has kept us only adding some people as guests to projects.

Rating breakdown

Likelihood to recommend: 6/10

Pros
Provides some structure (red, yellow, green status, links to Drive) without being inflexible. We dropped in a lean project and executive reporting set of rules without having to rely on a bunch of manual workarounds. The team can collaborate internally and externally with our clients. "Done" items are clearly distinguishable, as are trouble spots and emerging risks.

Cons
Bundled licensing would be nice, particularly since we have some contractors that work on short term projects. We have to decide if we want to pay for them to have a license or if we'll just manage them outside of the system.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Simple to use. Very visual orientated - looks good and is easy to understand. Can be tailored to any business model/process. New features are being released all the time. Very engaged company that are listening to their clients and happy to help. Speeds up workflow and allows much greater management of projects, clients, staff and time. Great for to do lists and collaborative working.

Cons
Many superfluous features for our business that are pushed frequently (though I appreciate other business would appreciate them). Would work great if it could collaborate/access online services like Dropbox/GDrive for file management etc. Bit of an odd name - “can you make sure you update Monday” sounds odd. I actually preferred the old name “Dapulse” as we internaly just called it Pulse (which I think fits best as the software allows me to keep my fingers on the pulse of all my projects!)

Rating breakdown

Likelihood to recommend: 10/10

Pros
Internal, private and shared boards!

Cons
Maybe a little better visualization of timelines BUT they're working on it so, I'm looking forward!

Rating breakdown

Likelihood to recommend: 10/10

Pros
The best part about this application is its graphical UI. We can make and alter venture subtle elements and plans by means of our versatile/tablets instead of utilizing through work area PC and the progressions are refreshed rapidly. We can download the application and even utilize it disconnected, in circumstances of downtimes this is simply cool! We can make shading coding for various assignments and customize the look and feel of the dashboards as indicated by your desire. Despite the fact that there are bugs experienced on occasion, they are settled absent much slack. Also, about their client benefit, they are only magnificent in responsiveness. The plan for the day encourages us to rebuild the work processes as indicated by our necessities.

Cons
As we increment the quantity of individuals, limit, and utilize, we found that the product is getting slower. Bringing in highlights, particularly in mass needs greater change. Relegating subtasks to numerous individuals is a significant grim assignment. The cost rockets as we increment the quantity of clients, and this gets too high in expense in contrast with an undertaking administration apparatus.

Rating breakdown

Likelihood to recommend: 8/10

Pros
This entire concept for this is amazing! The many different ways you can setup your boards and use them, make it even more powerful! I use mine in different ways, for different things. I use it one way for larger work projects (where I've created personalized template boards), and I setup my boards an entirely different way for personal to-do lists. Go to their YouTube channel to see some great examples of how to setup different board types! I'm a forgetful person with a pretty weak memory, so the ability to add notes and updates to individual items (pulses) is also a life-saver, so that I can track ongoing, important information related to each item...without having these notes getting in my way when viewing the project board. You can add many different column types, and even use colors for certain columns, which makes it a snap to stay focused on what's most important. The fact that you can drag-and-drop the column order, and the pulses themselves, allows you to see and organize things in ways that work for you! I've also contact support with some questions and feedback, and their response was super-helpful and almost immediate. Their online help will walk you though 99% of your questions too. This product has added efficiency to my day, and removed significant stress from my life! Thank you Monday.com!

Cons
The product seems little pricey for individual users...but use the trial and re-consider the value after using it for a week or two. Also, this product is optimized for Desktop computers, with a bit less functionality on mobile devices, but it can still be used and utilized on mobile devices to get things added, assigned, organized, and done.

Rating breakdown

Likelihood to recommend: 10/10

Pros
It is so easy to use. Being able to attach files, emails, notes and more to specific projects and tasks has allowed our team to become so organized and productive. The flexibility of the tool allows us to expand and/or contract depending on the complexity and size of the project.

Cons
Its lack of integration with our Outlook calendars has been the only downside we've really experienced. An integration with TFS would also be on our list so that we can sync up the data we're putting in for our team and also keep track of what we've assigned our development team.

Rating breakdown

Likelihood to recommend: 10/10

Pros
The new technologies try, very often, to simplify a great amount of processes, reducing them to their minimum expression, the Monday platform, allows the tracking in a single board, which, allows to observe in real time, the different functions that all the members of the team are performing. By just adding your projects, the assignment of tasks is done in a simple way, then, you only have to assign the work teams and let the platform do the rest, showing from the initial state of the project, as well as the different stages to be developed. In this way, the planning and execution of the deliveries and advances by all the members of the work team is facilitated. Add "pulses" to maintain effective communication and automatically reduce planning and meeting time, saving costs on calls and significantly reducing the number of emails; But centralizing the main documents. Are you busy at this time? Use Monday.com to find out.

Cons
It is very important for the different organizations, regarding the administration of projects, to take into account the different cost structures, in this way, it is possible to measure the impact that the use of the different administrative solutions has on the resources, this way, a very expensive platform or one that does not fit the size of our project, more than an advantage can become a real problem. In the same way, it is important to take into account, the general state of our computers in office or laptops, so that this type of tools can be used with the greatest efficiency.

Rating breakdown

Pros
What I like most about Monday, is that it is highly adaptable to the ever changing needs of workflow. As the business is continually evolving, so are the options and coordination of this useful business tool. The workflow from start to finish can be easily integrated to any model . Some advanced specifications can be simplified into columns and colors so that work is easily tracked along it's path without the hassle of using an excel sheet, as everything is as simple as drag and drop or clicking a drop down menu of infinitely customizable descriptions, and attachments that keep the employees along each important step of the process on the same page at all times.

Cons
What I like least about Monday does not impact the user experience to deeply, but what I see as a con is the lack of customizable themes. For example, having a dark theme for the page may be more conducive to a worker who uses this program at night in order to not have such a harshly bright white light emitting from the screen. Interchangeable icons and backgrounds, etc would be more helpful to customize the pages to fit the style of certain companies, especially one like ours where graphics are an important part of holding up a corporate image.

Rating breakdown

Pros
Monday has been a real help exactly when our team needed it. As our workload has increased meaning working collaboratively across projects has been required Monday has been an amazing tool for keeping on top of tasks, and means I am able to see when other members of the team have completed items or receive up to the minute status updates without needing to constantly check with them. This saves time, has improved communication and given an improved sense of autonomy to team members. The flexibility of the boards means it has uses across our interior design and project management business, from tracking order admin on each project to keeping track of new leads and planning marketing. I have found the customer support to be excellent and there are useful videos available to help get to grips with using it. Even less technologically advanced older team members have loved using it, setting up the status updates with quick click labels has made this so accessible and quick to update. The iphone app also means you can use on the go, for instance a nagging feeling that something has not been ordered or actioned in the middle of the night can be put to rest within seconds - without having to wait until 9am to check in with team members.

Cons
Needs someone to be technologically aware/ a bit of effort to set up the boards, however it is so easy to use once put the time in it is definitely worth the initial effort. I would say the main challenge in our business has been getting the whole team on board to a change in doing things, however even the most resistant team members have quickly got on board as soon as they have given it a chance.

Rating breakdown

Pros
Our team ran a zillion free trials of different project management software. All were either too robust for our needs or too simple (not enough "meat"). We are an agency of 20 people who work very collaboratively. We did not want a project management tool that would slow us down...which is why we steered away from the Jira's and Asana's of the world (not a bash at these guys, they were just too robust for our needs). At DD, we trust people to manage their time, so we didn't need a tool that tracked time. What we REALLY needed was a tool to help us "see" where an item was at in a project pipeline. Monday.com does just that. It's really NOT a project management tool, but a project visualization tool. It's clean, simple user interface is something our team has grow to love. It's easy to drag and drop and the layout is much more customizable and readable than a tool like Trello. Overall, we're very happy with our decision to choose Monday.com. Please note that we've only been using the software for a couple of months at the time this review was posted.

Cons
It's not as simple as you'd think to notify users when a project is now on "their desk." Each stage of the project requires an owner/contributor of a task, which is great. However, you currently can't assign a contributor to a particular STAGE (only to a particular 'pulse'). It would be great to be able to assign one editor to the "Editing" stage on a particular board and a different editor to the "Editing" stage of an other board. This is my biggest "sad face" when I use the platform.

Rating breakdown

Likelihood to recommend: 8/10

Pros
It has great collaboration features, a nice overview of stuff that you're working on, worked on, or still to work on. Their pricing is very affordable - you definitely get what you pay for and MORE.

Cons
The UI can sometimes look messy and a bit overwhelming. The new name is still taking some time for our team to get used to. For example, it can be a bit confusing when someone from the team says, "I posted it on Monday" and you aren't sure if they meant the day of the week or the software.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Monday.com is a really clean, easy to use platform. Anyone who is familiar with Jira/Kanban boards will see the similarity, as well as some relation to Trello. Overall, visual layouts in Monday are easier to use and understand immediately. Anyone coming into a new project or component of a larger task can easily grasp the different parts of a project. What I like about Monday over a lot of other platforms is Google integrations, which allows for Google docs integration. This makes it painfully easy to use and far more efficient, as one inevitably has to use something like Google drive to manage related documentation, files, etc. The workflow structure is satisfying to use and can be modified with ease. Prioritization is easy, along with combining the goals of sprints in Agile teams to quickly see how your tasks and work measure up to expectations.

Cons
Honestly, the only problems that stand out are occasional glitches with speed when entering new info/pulses/uploading info. The Google integration sometimes stalls when getting a document for use, but generally speaking, a second attempt solves the problem.

Rating breakdown

Likelihood to recommend: 8/10

Pros
I love the flexibility that Monday offers us. Most systems are really rigid and force you to follow a set path, this makes it difficult to mould it to suit our business. Monday doesn't have that problem, if we need another field or add in another process etc.. .then we just add it in, we dont have to go and re-do everything from scratch again. The interface is simple and easy to use but also gives us enough detail to make sure we cover everything. No mean feat!

Cons
There aren't many cons we can think of, the roadmap for products is great as we can see that there are different features in the pipeline, most organisations dont share that information and leave customers wondering if or when new features will come out. I guess our only "con" is that we would love to see those features released quicker.... but we understand that quality takes time.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Basic package is a great value compared to other softwares. Pretty easy to use once you've mastered the learning curve. Streamlined and overall great experience on smartphones. Desktop App is great.

Cons
Premium features will cost you and are packaged. For my company only the Gantt feature is something we need from the premium package, however we are forced to pay much more for features we don't need. If we could get that feature as a standalone to my basic package I would give it a 5/5. Duplicating boards is easy, however it would be great to be able to duplicate without the contents, that way we wouldn't have to delete each input manually.

Rating breakdown

Likelihood to recommend: 10/10

Pros
The functionality is fantastic. It is very simple to use and it is amazing at tracking where you are with a task. I use it for graduate school. And when I graduate I will use it for my business. It is a brilliantly simple way to lay out everything you need to keep up with. And not just for a day or two, for as long as use the software. I have had frequent issues with staying on task. I simply can't keep track of everything. This software has helped me so much and I really can't say enough. I have always been a firm believer that it boosts your drive to work harder and keep going when you can see your succeses and visually Monday.com is great at this. You can see where you started, what you've finished, and whats ahead all on one screen. You can also alter it to see things you had trouble with in comments and what your grades were on assignents. It is just fantastic. However, the best feature of this software is the people behind it. They are incredibly helpful people who are uterly dedicated to ensuring that ALL of their customers are heard and well taken care of. All around a phenomenal experience with this company and their software

Cons
I dont know. For my purposes it has no real cons except perhaps if they created a version specifically geard towards students? Maybe. The functionality is incredible though. So you can twilor it to meet your needs like I did.

Rating breakdown

Likelihood to recommend: 10/10

Pros
I love Monday.com. My team and I were using Trello for the longest time and also excel documents. Monday is the perfect combo of both of those. We specifically use Monday to track candidates during the recruiting process. Love how easy to use the platform is. You can search between boards which is extremely useful if you have a lot of clients and want to search by keywords or by skillset. You can use #’s to link things as well. not 100% on how to do it yet but we’re getting the hang of it. This product is perfect for what we need and was very affordable. 10/10 recommend.

Cons
The only suggestion I have for them and I’ve messaged them directly is creating custom colors for the various labels. They give you about 15 default colors but we’ve maxed that out and now same colors for different labels…not a HUGE thing but definitely would be an easy tweak.

Rating breakdown

Likelihood to recommend: 10/10

Pros
- Collaboration without having files and conversations all over the place! - Flexibility. This tool is so flexible with how you want to use it. You can customize the columns to suit your needs. - Accountability and Visibility. I love that you can assign team members, mention them, set deadlines and see at glance what everyone is working on. - Software updates. These guys update and add features like crazy. Their support team is also crazy responsive! - Mobile app. I love using it on mobile.. it's pretty full featured for a mobile experience.

Cons
- I'd love to have the private boards feature at a lower price point. This a great feature but comes at a higher tier plan. - It took a little while to get used to but now this tool is invaluable to running my business.

Rating breakdown

Likelihood to recommend: 10/10

Pros
I very much appreciate the intuitive level of Mondays user interface. When compared with other project management tools like Asana and Microsoft project , it comes out as more user friendly and better organized. Thereby making it easy for teams to use. Monday is used by the sales and operations department in my organization to measure sales efforts and manage client relationships. It is so simple to assign tasks to team members and monitor a team members progress on such tasks. I also will like to appreciate Mondays official Facebook group. This group has got some fantastic Monday.com users who keep revealing newer ways to maximize the impact of Monday on a regular basis.

Cons
Customer support can be improved upon. I think it takes way too much time to get response on queries I send to the Monday customer support team.

Rating breakdown

Likelihood to recommend: 9/10

Pros
Our team was having a hard time managing projects and keeping stakeholders all in line with updates using just a spreadsheet. Having columns with colored status boxes is great to get a quick overview of what's happening on a project, and then being able to open those individual pieces up and get more detailed notes is great. I like that I can tag other users to give them direct updates. The recent addition of different views, Kanban, Chart, Timeline, etc, is another great tool to visualize what's happening on projects.

Cons
It's a little slow. The desktop app and web app get bogged down quite a bit regardless of how big a project is. I also wish there were options for more updates when deadlines are approaching, more detailed notifications. But they've been slowly adding features, so I could see it coming in the future.

Rating breakdown

Likelihood to recommend: 8/10

Pros
I see Monday as a little bit of Google doc , Trello and Microsoft Excel put together to form an effective program. I like the interface ,and the numerous amount of features I am able to leverage on as a Monday user. Monday allows us to pass instructions ,tasks ,manage team workflow and even celebrate successful completion of projects amongst team members more efficiently than was the case ,before we adopted Monday. I appreciate the high standard the Monday support crew have maintained over the last one year ,we get response to any query we send to the Monday support crew in less than fifteen minute at the worse. Obviously software providers out there have got one or two things to learn from the Monday support crew.

Cons
Monday is overly expensive.At some point last year my organization was paying for a Monday enterprise plan ,necessitating the need to downgrade to a professional plan where we still get billed every other month.

Rating breakdown

Likelihood to recommend: 10/10

Pros
It's clever visual format, combined with it's ease of use for all levels of technical ability! Also, any time I have had a question or a query, the support team have been amazing and so quick to discuss with me!

Cons
It's a little slow and can be unresponsive when raising new pulses sometimes.

Rating breakdown

Likelihood to recommend: 9/10