monday.com Reviews

Pros
Its incredibly easy to create a work flow or "Board", add participants and follow the progress of many tasks with ease. We can attach any supporting files or materials needed to each post and tag a specific user. Email and desktop notifications alert you on any activity and there is a web based site you can go to or the even better desktop and mobile app versions.

Cons
One of the few cons i can think of is the absence of a "repeating or scheduled task". I know there are ways around this but it seems like something that should be native to it.

Rating breakdown

Likelihood to recommend: 9/10

Pros
We chose this for the depth of the product, the vision of the company, and the support system. I am quite happy with the product for the time being - options, configurations and communication tools abound, and the different ways of visualizing project data are extremely helpful and open our company to opportunities.

Cons
I have used an immense variety of project management software in my time, and all bring something to the table. Monday brings everything to the table, but the table gets too full. The sheer complexity of the offerings has kept many of my users away, and often I am in the position where I am attempting to rope members back into the software in order to not have to duplicate my reporting. Intimidated by the product, they fall back to inundating the team with email. I don't quite have a picture of how I can fully build out dozens of client folders, each with 10+ boards, each board with 4-5 groups of 1-+ "pulses" each, without anything falling through the cracks, and still knowing that progress is being made. This may be an educational thing on my part.

Rating breakdown

Likelihood to recommend: 6/10

Pros
I honestly couldn't run my business without this at this point. Monday.com has become a vital piece of software for my business and managing my team. I work with a LOT of contractors and clients and I can base everything in Monday.com. I also love how I can customize it to fit whatever project I am working on in a great way.

Cons
1. The mobile app is hard to use in my opinion and takes a little while to navigate. 2. I do find some things I want to customize and do I can't because its not a feature offered by monday.com. Mainly to do with formulas or something like that. The formula options are pretty limiting but thats not a big deal to me.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Visual, its very easy to visualise tasks and see what you and your team have on by ways of workload. Initiative, although it has many features, all are logically positioned within the webpage so you never find yourself being lost in menus. Customisable, the boards are completely yours to design, own and use. Changes can happen instantly and hassle free meaning things can adapt to the needs of the team. Support, when ever required, support has been readily avaliable and responsive. Bugs, although rare, have also been resolved quickly. No subtasks, so many say sub tasks are a con, but sub tasks really cause issues and it's how to lose things, so a flat task structure hugely improves clarity. Live system, updates and task status update instantly for all users in real time. No "who has the task spreadsheet open?" anymore. General, this is a "to do list" which is Initiative and interactive which once properly implimented for your team will revolutionise work flow.

Cons
Speed, as use increases and boards become larger, the interface is significantly slower. Promised improvements in speed have yet to be seen. Bulk updates, there are bulk update features for tasks however these are unavailable for all column types Large boards, large boards are hard to mannage due to speed and bulk update/automatic date fields etc. Bulk import, importing from excel recently avaliable is good but limited

Rating breakdown

Likelihood to recommend: 10/10

Pros
This software is absolutely the best browser-based solution I have found. I am able to provide more transparency to my clientele and collaborate with my team than ever before. Not only has it aided in communication, but is one of my primary features in our service product.

Cons
It would be nice if there were a tutorial for each guest I invite. While I find it highly intuitive, some guests need instruction on how to open a task and where to drop files. Additionally, it would be nice to see a 'to-do' section for the activities that don't make it to my inbox. Perhaps a check-box on a task, or a section that is divided by dates. The notifications is ok, or perhaps I need to learn more about how to make the dashboard do this.

Rating breakdown

Likelihood to recommend: 10/10

Pros
The design. Monday makes assigning tasks for projects simple. The way the platform is setup is great, modern and easy to navigate for all.

Cons
The integration with Hubspot (the crm we use) could be more streamlined but overall it still accomplishes our main wants and needs

Rating breakdown

Likelihood to recommend: 9/10

Pros
- Monday.com is truly flexible and as easy to customize as a google sheet, but with way more power through smart columns, formulas, automations and integrations - The color coded status column(s) make it easy to see how things are going at a glance and it's addicting to work as a team towards "all greens"! It's like the professional version of "closing the ring" on apple watch or reaching step goals on fitbit. - The mobile app is almost as powerful as the web version, though I do wish they would bring "info boxes" on pulses to mobile since right now you can't see or edit those :(

Cons
- Monday.com is a bit expensive if you're a small team. I wish they had per user licenses for small teams instead of bundles. - The My Week feature is nice to show you all of the tasks from all projects that you have due coming up, but I wish Monday.com let you create a "timeline of timelines" similar to Asana portfolios that let you see how all of your projects are progressing and how much (planned) time is left on them before final deadline etc.

Rating breakdown

Likelihood to recommend: 8/10

Pros
Monday.com allows you to set up board templates that we use when we have a new project. This cuts down on project setup time significantly.

Cons
This product is on the pricier side. There is no free version so it is definitely a commitment for the software.

Rating breakdown

Likelihood to recommend: 10/10

Pros
As a business creative and freelancer, Monday.com provides the necessary input to drive the workflow of any company. It provides fully integrated services and meets the ultimate tools necessary to make end goals meet. I've worked, for years, in art and design agencies that rely heavily upon client growth and quality of detail. This program really pulls through with its available technology and automated programming. But the one factor that truly resonates with me, in Monday.com, is its ability to take your preferences and tailor it into a productive and speedy interface. The quality of the layouts, for each part of Monday.com, really stand out (in a positive manner) and help the user to determine where they need to go quickly and efficiently.

Cons
That it doesn't have card or note templates available, like Trello does. I'm not here to compare them as one is better than the other; but rather that each one has their strengths and weaknesses. I think most of all, this would be the only minor setback that can easily be adjusted.

Rating breakdown

Likelihood to recommend: 9/10

Pros
The most valuable feature of Monday.com is flexibility. It offers several features and options for managing and using the tool but you have the option to utilize them as you see fit for your specific needs.

Cons
While the pricing is reasonable, I feel it should be priced better for additional users without having to upgrade to the next package level.

Rating breakdown

Likelihood to recommend: 8/10

Pros
I really liked that I could make it reflect our business world instead of having to tailor our world to the software as so often happens. I work with a number of different projects, organisations and people, as well as external service providers. It is quick and easy to create different Boards and spaces to best suit a particular project and then share with the relevant people. Unexpectedly, I also found it good to use as a library for references and info on different projects . Many teams may prefer using Slack or other team tools for that. I guess it depends on the size and complexity of your operation, and also what habits are already in place. Monday has interfaces for Slack and other tools but i have not tried them. I also like that you can use Monday for repeatable processes and light workflows, as well as projects and task management. The tutorials and info available help make it easy to see how to get the most our of the software. The phone interface is easy to use and makes it simple to keep tabs on what is happening, or add tasks and updates on the move.

Cons
One thing I did not like is that as soon as you go over the number of invited guests permitted for your package, they commence a process to automatically upgrade you to a more expensive one. At least they do warn you so we were able to tidy up on guests and cancel the additional cost upgrade before it occurred. But I would far rather get a warning or error message when trying to add the guest that crosses the limit.

Rating breakdown

Likelihood to recommend: 9/10

Pros
In an entire company, Monday.com is wonderful because it truly allows each team and department to build entire boards to manage projects, deadlines, and people specific to their team. These boards can remain visible or private to the remainder of the company; controlling which information is shared and when. Additionally, the seemingly endless amount of editable features on a board allow you to make a board that is very custom and specific to you and you teams needs. For example, you are able to track progress, set deadlines, assign projects, add tags, link to other boards, and upload/link to files. Monday.com can also integrate to your email to send you notifications daily or upon being mentioned.

Cons
Unfortunately, Monday.com's greatest con is that it is not user-friendly, intuitive, or straight-forward to learn. Amongst our organization, I have taken the time to learn the software in greater depth than most and I regularly find myself having to assist and educate my colleagues on how to do what they are trying to accomplish. It does not make for a satisfy initial experience and can often discourage first time users. Similarly, when a user does come across an issue or something that they are unable to complete, their customer service and online forum is not very helpful either.

Rating breakdown

Likelihood to recommend: 8/10

Pros
The visual layout and ability for all of our team to very quickly setup tasks, monitor progress, and collaborate has been the best feature of Monday.com. It's drastically different from other project management solutions on the market, but with our team of younger millennials, the visual "gamified" approach to task management (turning things green to mark them complete) has actually increased productivity and even morale. We couldn't be more pleased.

Cons
File sharing and downloading is the slightest bit clunky... we often find ourselves still sharing files via Slack or Dropbox instead of in Monday, but other than that, it's been really great and that's a minor complaint.

Rating breakdown

Likelihood to recommend: 10/10

Pros
I signed up for the free trial version of monday.com and immediately realized what a great tool it is! I have worked with Asana, Slack and Basecamp before but they don't even come close to monday.com. It gives you so many options for customization that no matter what field or profession you are in, you will find the right setting and layout. They offer great tutorial videos and the user interface is very easy to use. You can keep all your tasks and projects in the same place, assign people to tasks, add deadlines. One of my favorite tools is that you can ask for an update on a pending project with 1 click - instead of constantly emailing and calling your team - which can make them frustrated. The other great tool is the automatic notification builder, that helps you stay up to date and constantly notifies you based on your settings. You can even build up tasks that depens on the previous task so your team members will know when you rely their task to be completed so you can start your part. The pricing is very reasonable and they are customer service team is great, too!

Cons
I have been using monday.com for a few weeks and never had any problems with the program, the only annoying thing is they push their social media and youtube advertising really hard, so I keep getting ads every day but that is how they grew.

Rating breakdown

Likelihood to recommend: 10/10

Pros
I love how you can make a board with automations so that it helps you organize. For instance, I can set a project I'm working on from "pending" to "complete" in one box, and automate it so that once I hit "complete", it moves that project to the "complete" section in a different part of the board. I also love that you can integrate it with different platforms like AirTable and Slack, which is super helpful. Overall, it does a really good job of helping you have a grand overview of where you are at with a project, and helps my team see what projects have been completed and where we still have more work to do. I also know there's a lot of great other features that I haven't learned yet that could be useful to us once we get the hang of this platform.

Cons
It's a bit complex to learn, which is frustrating at first. There's a lot of formula coding and lingo Monday.com uses that you have to learn for it to make sense. I found that having a specialist help you code your page to your liking was pretty helpful. There's also some places where we set something up but there are scenarios in which this set up might get undermined by one action that would seem logical but would throw off the board. I do wish that the program helped walk you through the process of getting your workflow set up, but I'm sure that's being worked out since they are a relatively new platform.

Rating breakdown

Likelihood to recommend: 8/10

Pros
I liked how Monday.com allows for easy collaboration with team members. It does take some getting used to for me it was easy to get used to because I am more of a computer person and have had many different experiences with a lot of different programs. Everyone else on my team is the complete opposite, however because of Monday.com's modern website design people were able to grasp it because the design is easy on the eyes if that makes sense. It is almost like an easy/drag and drop version of excel. Aside from the design I did love that there were different calendar views like Kanban view and the map view especially. The other things I loved was the forms integration, which made it easy to transfer our clients over from one program to another. As they came in they filled out the short form and were integrated into the calendar pretty easily. Lastly I loved the status column. I was going to use it to check in clients. Red for when they arrived to their appointments, Yellow for when they were waiting and Green for when they were done and waiting on their transportation back home.

Cons
There were a couple of things that I did not like, which made us only use Monday for a short period of time. For one we are a mental health therapy center and we do A LOT of scheduling. While there is a template to schedule clients. It is more so for a few clients and not hundreds. We have multiple therapists and may want to view their appointments sometimes together and sometimes separately and Monday started to get somewhat bulky when trying to do this. We tried doing multiple boards for each therapist and then we tried doing each board as a day of the week and in the end we had too many boards and it was still and either you view this person or that person but not both. On top of that we also schedule activities with clients and that would have been a whole separate view as well. The last thing that we needed was to make recurring appointments for clients that are seen every Tuesday or for ones that are seen every other Thursday etc. This task was extremely bulky and involved using a 3rd party service.

Rating breakdown

Likelihood to recommend: 6/10

Pros
Easy to use, very intuitive. Customizable to your projects and company. You can easily monitor step by step processes in however many Departments you have in your company. I like that its now an app that can live in my button dock. One click and its open. I like that you can discuss clients back and forth between team members.

Cons
Right now I can't think of anything. Perhaps there are glitches or design features that more advanced users might appreciate but for our needs it works exactly as we need it to.

Rating breakdown

Likelihood to recommend: 10/10

Pros
-Only limited by your imagination -World Class customer service and development team -Intuitive user interface -Powerful data manipulation and exporting tools

Cons
-The learning curve can be a little overwhelming -New features come out so quick that sometimes there isn't time to adjust to the old ones! -The mobile app can be a little clunky and does not utilize all the features of the desktop/web app

Rating breakdown

Likelihood to recommend: 10/10

Pros
Monday.com is straight out of the box simple to learn and yet it has a huge variety of features to make it as robust as you need it to be. The ability to quickly set up projects, timelines, teams, and tasks is just really almost too easy. Also love being able to easily switch between views (table, Kanban, calendar, etc.) that speak to the way my mind works. Compared to other PM cloud tools that I have used (Trello, Asana, Teamwork, etc.) I found Monday.com to be far easier to get going quickly and without a huge learning curve. Their Knowledge Base is vast, and the customer service is also great. Tips & tricks pop up to help enhance the UX without being annoying. They actually seem to be listening to the user audience and carefully implement improvements that make sense.

Cons
Haven't found any downsides yet! Seriously it's so easy to use I keep waiting for the other shoe to drop!

Rating breakdown

Likelihood to recommend: 9/10

Pros
It's just totally simple to set-up and onbaord/remove staff. The screens are super easy to review. I never have any questions from my team about how to use this platform.

Cons
Monday is just a project management tool. But doesn't have any chat or video tools inside it. Meaning that all collaboration has to be built around a specific project and users post comments on the project. There is no IM chat functionality whether around the project or in general. Meaning that we have to also rely on other tools, just as Skype which have chat and video features. It would be useful if chat and video were integrated into Monday.

Rating breakdown

Likelihood to recommend: 9/10

Pros
This has become a "Swiss Army Knife" tool for us. Because of the wide variety of functions, it has replaced several different platforms, allowing us to integrate multiple different tools into one overall ecosphere. Its project documents are easy to create and are very flexible to modify, whether we want to create a project budget spreadsheet or ingest third-party data that can get reflected in graphs. It's a multi-purpose software that has become invaluable!

Cons
I wish that every system user didn't have default access to every available board unless those boards were made private and invite-only. Perhaps there's a way to assign users to "work groups" that allow them default access to a certain level of projects/boards, but require invites to view others outside that work group. It does create an inefficiency for us that literally anyone in the organization can view and modify any board that isn't locked. But it's sometimes not feasible to create everything locked and then have to issue 100 invites. That doesn't scale over and over.

Rating breakdown

Likelihood to recommend: 9/10

Pros
Managing multiple teams is no easy feat! Especially if you have select team members working remotely. I had learned of Monday.com at a conference and it was the best decision I have made this last year! I love the fact that each team/department has their own board. In that board, I can quickly see progress that has been made on the project, add/edit files (use Google Docs), make comments, and share updates. All of which eliminates the need for lengthy email chains that often miss out on key updates. The other thing that I love about Monday.com is that it shows your team their collective, and individual progress! So if you have a team member that is lacking or behind it shows "pending" or "waiting for update" making it that much easier to see who is accountable for the status. Lastly, the boards also show the volume of work your team completes making it very easy to print off reports for the exec time when it comes time to reviews/bonuses.

Cons
There are not any cons at the moment - rarely, if ever, is there an app that does not have cons! But they continue to release updates, new features, and improved flex-ability. One feature that would be great is how much each individual "influenced" the project by weighing total updates etc. to show who is more engaged in managing the project.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Like the title states, Monday is a more adult-version of Trello. Tasks are quickly created in a list/timeline type view (your choices). At my company, each department had their own "board" set up with various columns specific to their duties. For my team in content, we had team member names, due dates, site to be published on, status of task, URL of said published link, and, of course, the dreaded time tracking. Individuals, teams, and departments are easily visible and accounted for with the powerful Monday software.

Cons
Time tracking, love it or hate it, is still a manual job. If you forget to start or end a task, the timer will never start keeping track of time or continuously keep running. Fixing time inputs can be difficult. With this, as this is an issue with the click function of their UI... if you click a button/label/element in one way, one menu will pop up but if you click ever-so-slightly differently, then an editing option will appear over the selected UI element... in other words, click expectations can be intuitive or troubling.

Rating breakdown

Likelihood to recommend: 9/10

Pros
Have tried a lot of software, nothing comes close to the versatility of this software. Can be slightly higher cost than alternatives but is a great replacement for excel, databases and a project manager. Webforms can also be used to collect info. Swinging between project, gant, maps is easy.

Cons
The chat/mention system is probably a bit more confusing than other systems. However, I wish that i had found this solution earlier, we have across multiple project management providers as haven't found the right solution.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Simple to use. Very visual orientated - looks good and is easy to understand. Can be tailored to any business model/process. New features are being released all the time. Very engaged company that are listening to their clients and happy to help. Speeds up workflow and allows much greater management of projects, clients, staff and time. Great for to do lists and collaborative working.

Cons
Many superfluous features for our business that are pushed frequently (though I appreciate other business would appreciate them). Would work great if it could collaborate/access online services like Dropbox/GDrive for file management etc. Bit of an odd name - “can you make sure you update Monday” sounds odd. I actually preferred the old name “Dapulse” as we internaly just called it Pulse (which I think fits best as the software allows me to keep my fingers on the pulse of all my projects!)

Rating breakdown

Likelihood to recommend: 10/10