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Mural
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Teamwork feels like less work with Mural.
Table of Contents
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Mural - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Mural overview
What is Mural?
Mural is dedicated to making work make sense for the world we live and work in today with the tools and strategies you need to make great teamwork happen. We offer a powerful, visual collaboration solution where teams can dream up the next big idea, plan out steps to make it a reality, keep track of progress, and adapt to changes on the fly from anywhere in the world. Mural incorporates strategies from Agile, Design Thinking, and other disciplines into easy-to-use playbooks and templates to transform the way your team works together. And our built-in AI acts as an assistant, collaborator, and coach all in one, accentuating human processes with tech to help you get to the good stuff, faster. Mural doesn’t just make great teamwork possible; we make it happen. We're more than just another tool. We're a better way to work.
Who uses Mural?
Reviews for Mural come from a wide variety of industries, including Information Technology and Services (12% of reviewers), Design (9%), and E-learning (7%). The most frequent use case for Mural cited by reviewers is collaboration (87% of reviewers).
What do users say about Mural pricing?
Reviewers indicate that the limited free version is beneficial for startups and small businesses, and some users report appreciating the competitive, easy-to-understand pricing. However, some reviewers feel the subscription and exclusive license costs are high compared to competitors.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Team Whiteboard
Visual Presentation
Idea Brainstorming
Workshops
Mural’s user interface
Mural pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.2
Features
4.4
Ease of use
4.4
Customer support
4.5
Reviews sentiment
What do users say about Mural?
Mural has enhanced the value of the whiteboard in simplifying the workflow, enabling us to integrate it into all our meetings to document all its outputs.
Select to learn more
Who uses Mural?
Based on 135 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Mural's key features
Most critical features, based on insights from Mural users:
All Mural features
Features rating:
Mural awards
Mural alternatives
Mural
Starting from
12
/user
Per month
Microsoft Teams
Starting from
No pricing info
Google Workspace
Starting from
No pricing info
Slack
Starting from
No pricing info
Mural pricing
Pricing plans
Pricing details:
Enterprise
No pricing info
Features included:
- Centralized Admin Controls
- Enhanced Privacy and Control With Multiple Workspaces
- Enterprise Apis & API Key Management
- Full Template Library & Member-Built Custom Templates
- Guest and Visitor Administration
- Self-Serve SAML Single Sign-on (SSO) Setup
- Advanced security and administrative controls
- SCIM provisioning
- Require 2FA (members & guests)
- Data residency
- Assigned Customer Success contact for ongoing collaboration success
User opinions about Mural price and value
Value for money rating:
Of 20 reviews that provide robust commentary on Mural's price and value, 45% mention it in a positive light.
Reviewers indicate that Mural offers a limited free version with up to five boards, which they find beneficial for startups and small businesses. Some users report that the paid version removes board limitations and allows unlimited collaboration, which they appreciate. They also find the pricing plan easy to understand and competitive compared to other tools. However, some reviewers feel that the subscription cost is high, especially for team members, and note that it can be expensive compared to competitors. They also mention that the value for an exclusive license is steep, making it challenging to justify the expense.
, and
To see what individual users think of Mural's cost and value, check out the review excerpts below.
Gonzalo P.
Content Manager
Aaron G.
CEO
Mural integrations (40)
Integrations rated by users
We looked at 135 user reviews to identify which products are mentioned as Mural integrations and how users feel about them.
Integration rating: 5.0 (1)
“My team uses Jira and Trello as a primary Agile project management tool and link Jira stories with the Mural design boards.”
Anonymous R.
Product Owner
Integration rating: 5.0 (1)
“My team uses Jira and Trello as a primary Agile project management tool and link Jira stories with the Mural design boards.”
Anonymous R.
Product Owner
Integration rating: 4.5 (2)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Mural support options
Typical customers
Platforms supported
Support options
Training options
Mural FAQs
Mural has the following typical customers:
Freelancers, Large Enterprises, Non Profit, Small Business
These products have better value for money
Q. What are the benefits of using Mural?
• Mural brings teams together: Connect your teams in shared visual collaboration spaces to spur new ideas and better conversations.
• Hundreds of pre-built templates for Agile, workshops, retros, brainstorming, and more that sync with native integrations that make your workflow that much smoother.
• Get the big picture: Put all the moving parts of your projects in context and say sayonara to silos.
• Align distributed teams: Whether you're remote, hybrid, or figuring out, you can make decisions quickly and keep the ball rolling with Mural.
• Mural AI and Mural’s Microsoft 365 Copilot integration: Mural AI allows you to cluster information by topic, generate mind maps, generate content, and complete bulk tasks quickly.
• Simple and secure provisioning and authentication controls that make it easy to scale and manage Mural for all teams.
Q. What languages does Mural support?
Mural supports the following languages:
English
Q. Does Mural support mobile devices?
Mural supports the following devices:
iPad, iPhone
Q. Does Mural offer an API?
Yes, Mural has an API available for use.
Q. What level of support does Mural offer?
Mural offers the following support options:
Phone Support, Email/Help Desk, Chat, FAQs/Forum, Knowledge Base
