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ProProfs Knowledge Base
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Create, design, and publish knowledge base, help center, FAQ
Last updated: August 2026
ProProfs Knowledge Base Alternatives & Competitors (2026)
Top 6 free alternatives
Helpjuice
Cloud-based knowledge management platform
0.2
Value for money
Starting price
0.1
Functionality
Alerts/Notifications
5/5
Access Controls/Permissions
4.8/5
Catalog Management
4.6/5
Top Features
Access Controls/Permissions
5/5
Catalog Management
4.7/5
Asset Discovery
N/A
LiveAgent
Cloud-based customer service platform for all sizes
0.1
Value for money
Starting price
0.1
Functionality
Agent Interface
4.8/5
Alerts/Escalation
4.6/5
Activity Dashboard
4.6/5
Top Features
Access Controls/Permissions
5/5
Catalog Management
4.7/5
Asset Discovery
N/A
Connecteam
Enhance employee management with the only all-in-one app
Value for money
Starting price
Functionality
Accounting Integration
5/5
Activity/News Feed
4.6/5
Activity Tracking
4.5/5
Top Features
Access Controls/Permissions
5/5
Catalog Management
4.7/5
Alerts/Notifications
N/A
Document360
AI-powered knowledge base platform for all teams
Value for money
No pricing info
Starting price
Functionality
Activity Tracking
5/5
Content Management
4.7/5
Catalog Management
4.6/5
Top Features
Access Controls/Permissions
5/5
Catalog Management
4.7/5
Access Controls/Permissions
N/A
Freshservice
A complete IT service management (ITSM) tool for business
0.1
Value for money
Starting price
0.2
Functionality
Alerts/Notifications
4.4/5
Access Controls/Permissions
4.3/5
API
4.3/5
Top Features
Access Controls/Permissions
5/5
Catalog Management
4.7/5
Asset Discovery
N/A
Freshdesk
Cloud-based AI help desk for teams of all sizes
0.1
Value for money
Starting price
0.2
Functionality
Activity Dashboard
4.9/5
Alerts/Notifications
4.5/5
Alerts/Escalation
4.4/5
Top Features
Access Controls/Permissions
5/5
Catalog Management
4.7/5
Asset Discovery
N/A
monday.com AI Work Platform
Project management software
0.2
Value for money
Starting price
Functionality
Accounting
5/5
360 Degree Feedback
4.8/5
Advertising Management
4.8/5
Top Features
Access Controls/Permissions
5/5
Catalog Management
4.7/5
Alerts/Notifications
N/A
Zendesk Suite
AI powered customer service across all channels
0.3
Value for money
Starting price
0.1
Functionality
Account Management
5/5
Archiving & Retention
4.6/5
Activity Dashboard
4.5/5
Top Features
Access Controls/Permissions
5/5
Catalog Management
4.7/5
Access Controls/Permissions
N/A
Salesforce Service Cloud
AI powered customer service management platform
0.3
Value for money
Starting price
0.1
Functionality
Alerts/Notifications
4.7/5
Accounting Integration
4.5/5
Activity Dashboard
4.5/5
Top Features
Access Controls/Permissions
5/5
Catalog Management
4.7/5
Asset Discovery
N/A
Salesforce Sales Cloud
Cloud-based CRM and sales automation software
0.4
Value for money
Starting price
0.1
Functionality
AI/Machine Learning
4.9/5
Activity Tracking
4.6/5
Activity Dashboard
4.5/5
Top Features
Access Controls/Permissions
5/5
Catalog Management
4.7/5
Asset Discovery
N/A
0.4
Value for money
Starting price
0.2
Functionality
Asset Lifecycle Management
4.5/5
Billing & Invoicing
4.5/5
Accounts Receivable
4.4/5
Top Features
Access Controls/Permissions
5/5
Catalog Management
4.7/5
Access Controls/Permissions
N/A
0.2
Value for money
Starting price
0.1
Functionality
Activity Dashboard
4.5/5
Activity Tracking
4.4/5
Access Controls/Permissions
4.4/5
Top Features
Access Controls/Permissions
5/5
Catalog Management
4.7/5
Asset Discovery
N/A
Value for money
Starting price
Functionality
Analytics
5/5
Audit Trail
5/5
Activity Dashboard
4.8/5
Top Features
Access Controls/Permissions
5/5
Catalog Management
4.7/5
Asset Discovery
N/A
0.3
Value for money
No pricing info
Starting price
0.3
Functionality
Activity Tracking
5/5
API
5/5
Alerts/Notifications
4.8/5
Top Features
Access Controls/Permissions
5/5
Catalog Management
4.7/5
Asset Discovery
N/A
Value for money
Starting price
Functionality
Approval Process Control
4.8/5
API
4.7/5
Alerts/Notifications
4.6/5
Top Features
Access Controls/Permissions
5/5
Catalog Management
4.7/5
Asset Discovery
N/A
0.1
Value for money
Starting price
Functionality
Activity Dashboard
5/5
Asset Lifecycle Management
5/5
Archiving & Retention
4.8/5
Top Features
Access Controls/Permissions
5/5
Catalog Management
4.7/5
Asset Discovery
N/A
0.3
Value for money
Starting price
0.2
Functionality
API
4.9/5
Catalog Management
4.9/5
Call Center Management
4.8/5
Top Features
Access Controls/Permissions
5/5
Catalog Management
4.7/5
Activity Dashboard
N/A
0.3
Value for money
Starting price
0.3
Functionality
Archiving & Retention
5/5
Collaboration Tools
5/5
Access Controls/Permissions
4.8/5
Top Features
Access Controls/Permissions
5/5
Catalog Management
4.7/5
Activity Dashboard
N/A
Value for money
Starting price
0.3
Functionality
Alerts/Notifications
5/5
Autoresponders
5/5
Catalog Management
5/5
Top Features
Access Controls/Permissions
5/5
Catalog Management
4.7/5
Activity Dashboard
N/A
0.2
Value for money
Starting price
0.1
Functionality
Catalog Management
4.5/5
Access Expiration Management
N/A
Advanced Search
N/A
Top Features
Access Controls/Permissions
5/5
Catalog Management
4.7/5
Asset Discovery
N/A