Telegram Features

Telegram

Cloud-based mobile and desktop messaging app for all devices

4.65/5 (2,518 reviews)

Telegram Feature Summary

  • Stickers
  • Emojis
  • VoIP
  • Animated GIFs
  • Caller ID
  • Contact database
  • Contact history
  • Data synchronization
  • File transfer
  • Graphical user interface
  • Instant messaging
  • Multi-channel communication
  • Multi-language
  • Search functionality
  • Secure data storage
  • Shared contacts
  • SSL security
  • Video support
  • Website integration
  • Image editing
  • Document distribution
  • API
  • Chat
  • User photos
  • Multiple protocol support
  • Password management
  • Widgets
  • Contact management
  • Collaboration tools
  • Client website integration

Competitor Feature Comparison

API
Activity Tracking
Alerts/Notifications
Applications Management
Appointment Management
Audio Calls
Batch Communications
Call Recording
Caller ID
Chat/Messaging
Client Management
Collaboration Tools
Contact Database
Contact Management
Dashboard
Data Synchronization
Discussions / Forums
File Sharing
File Transfer
Image Editing
Interaction Tracking
Live Chat
Mobile Access
Multi-Channel Communication
Multi-Language
On-Demand Communications
Password Management
Project Management
Real Time Notifications
Real-Time Chat
Reporting & Statistics
SSL Security
Search/Filter
Secure Data Storage
Task Management
Third Party Integrations
Two-Factor Authentication
User Profiles
Video Conferencing
Video Support
Website Integration
Widgets
Workflow Management
Learn moreCompare App
API
Activity Tracking
Alerts/Notifications
Applications Management
Appointment Management
Audio Calls
Batch Communications
Call Recording
Caller ID
Chat/Messaging
Client Management
Collaboration Tools
Contact Database
Contact Management
Dashboard
Data Synchronization
Discussions / Forums
File Sharing
File Transfer
Image Editing
Interaction Tracking
Live Chat
Mobile Access
Multi-Channel Communication
Multi-Language
On-Demand Communications
Password Management
Project Management
Real Time Notifications
Real-Time Chat
Reporting & Statistics
SSL Security
Search/Filter
Secure Data Storage
Task Management
Third Party Integrations
Two-Factor Authentication
User Profiles
Video Conferencing
Video Support
Website Integration
Widgets
Workflow Management
Visit WebsiteCompare App
API
Activity Tracking
Alerts/Notifications
Applications Management
Appointment Management
Audio Calls
Batch Communications
Call Recording
Caller ID
Chat/Messaging
Client Management
Collaboration Tools
Contact Database
Contact Management
Dashboard
Data Synchronization
Discussions / Forums
File Sharing
File Transfer
Image Editing
Interaction Tracking
Live Chat
Mobile Access
Multi-Channel Communication
Multi-Language
On-Demand Communications
Password Management
Project Management
Real Time Notifications
Real-Time Chat
Reporting & Statistics
SSL Security
Search/Filter
Secure Data Storage
Task Management
Third Party Integrations
Two-Factor Authentication
User Profiles
Video Conferencing
Video Support
Website Integration
Widgets
Workflow Management
Visit WebsiteCompare App

Mobile apps

iOS App


113,820 reviews

Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


7,600,246 reviews

Telegram Feature Reviews

25 reviewers had the following to say about Telegram's features:

Janne M.

Excellent small tool for communications to externals and subcontractor

2021-03-26

Easy to setup and lightweight and allows for confidential discussions in groups and/or in pairs.

Pros

Telegram is a nice tool, with good usage options (web UI, mobile app, desktop app).

Cons

Telegram doesn't provide any kind of APIs and the integration possibilities are very low.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Petr V.

Reliable and lightweight messaging client

2019-04-25

Thanks to fast and reliable API, Telegram is ideal replacement for Twitter notifications and also as general groups communication tool.

Pros

Support for voice communication and attachments of various kinds.

Cons

Because of its openness, it is the victim of frequent wallpapering of groups of different spam bots. The account is tied to a phone number.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Tamanna K.

Review, The Use of Telegram

2020-06-14

Overall its great to incorporate in regular activities Like chat between office groups or lab groups. File sharing option is also good.

Pros

Multiple number can be used. Easy to find people if their numbers are saved in contact.

Cons

Now a days most communication software has video calling features.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Maria S.

More than messenger

2021-04-01

Pros

I have been using Telegram for reliable messaging and file sharing options.

Cons

Your profile data including your availability frequency is exposed to the other users, It would be great if this feature is restricted to the extent that only your number gets visible.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
jayani f.

Telegram experience

2020-10-11

Telegram is the most suitable platform to share important messages and files with huge number of participants.

Pros

Also Data usage and Storage management options are really useful.

Cons

When my contact member creates a new telegram account I receive notifications, that Is really uncomfortable thing in this app. also we need better internet connection to get voice call with telegram otherwise voice tends to lack.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Harshavardhan P.

Telegram Connects you to multiple information and knowledge

2020-08-26

Telegram is one of the leading and upcoming social collaborative mobile application which has a huge capabilities of connecting people in terms of call, videocalling , data sharing and information and knowledge.

Pros

Best and secured calls, messages, video call clarity. Data sharing like photos, videos , movies, and documented information is marvelous.

Cons

Too large social groups available which is difficult to search and join channels.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Amin V.

Easy to use

2019-10-25

I use telegram to transfer and share my job's documents and plan with my team I also use telegram to save my personal documents and pictures and plan in an other words I use it as a big memory storage

Pros

It's work very well to transfer all files like documents music videos..

Cons

Very good for chatting and voice call and also telegram is very easy to use and gives you access to ton of different group channels

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Suhailah S.

Messenger with a good security

2021-04-08

We have use Telegram actively to shares files and document between my team and there are no size limitation on storing and sharing the files.

Pros

Sending a files with password protected feature really secure our communication in this application.

Cons

Things that they can improve is, the mobile version has less feature compared to the desktop version and i need to login the application from web browser version to use certain feature.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ramindu D.

Telegram is one of the best secure messaging applications

2021-03-08

Telegram has always been a great option for communication within our teams thanks to its simple integrations with different software development workflows through its various APIs. The bot API came in especially useful when we were trying to build a commit notification workflow for AWS CodeCommit.

Pros

It also provides a great deal of useful integration features via its bot and channel APIs. Telegram has always been blazing fast, and has never lagged except during outages caused by malicious activity.

Cons

The secure nature of Telegram also tends to attract groups that aren't the best in terms of legal activity.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Ugochukwu M.

Telegram Review

2019-07-25

It has helped in facilitating communication, file sharing, community engagement and management, and many more areas.

Pros

Then group chat engagements are very fun too; leaving you with many interesting tools to engage colleagues.

Cons

Well, not many people use the application and it is difficult to enjoy a communication application without having many people to reach out to with it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Gerardo R.

Telegram a very useful instant messaging application

2019-01-23

Telegram supports my data in the cloud, which saves me space on my local storage hard drives.

Pros

I can use it in the PC desktop version without installing it on my mobile.

Cons

It is not possible to attach files and documents in the edition without URL.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anna S.

Best encrypted chat application

2020-08-13

Pros

Telegram provides the most secure communication infrastructure.

Cons

Notifications management is not userfriendly.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Reginald E.

The best Messaging App

2021-03-28

I can join channels, create my own, and use it to market my services. It has helped me to interact with people that i could not interact with before. This app gives me the edge i needed to improve services, reach more people and take my business to the next level.

Pros

Pinned messages and alerts are awesome features.

Cons

I send and receive effortlessly, and the notification management are a great feature.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anuoluwapo O.

Telegram Review

2019-06-07

Infact. telegram is more suitable for group communication because pinned messages can be accessed by new members that are added to the group.

Pros

Chat records has no storage limits irrespective of the type of device or operating systems.

Cons

The contact list is restricted to phone numbers registered on the device and request for access to contacts on mobile devices.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Tatenda D.

Communication platform which connects worldwide.

2020-11-25

Pros

It is easy to use for communication. Creates an individual account user management.

Cons

Few entertainment activities. It is less familiar than other platforms.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Consumer Electronics company, 51-200 employees)

Convenient Communication

2019-12-30

Great for everyday communication. Platform that combines updates, newsfeed and communication all in one place.

Pros

Easy access to all shared media, links and documents.

Cons

Creating bots are tough and there are too many on the software to try out that it gets confusing at times.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Kalil D.

Solid product, but one dimensional.

2020-06-24

It was okay. Helped us get things done. But my team didn't like the limited features.

Pros

Its an easy to use product, not a a headache.

Cons

It could add more tools that would apply for business management.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Telecommunications company, 1001-5000 employees)

An amazing app for social networking

2020-09-23

Very useful app with lots of functionality for group collaborations, and a great tool for promoting your brand using the channel tool.

Pros

The group chat function allows for a streamlined collaboration and ability to share files with no hassle.

Cons

The notifications for each newly registered member from your contact list is quite annoying.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Hubert B.

Incredibly flexible communicator where every detail matters

2019-05-24

Using Telegram over the years I never doubted it is the best messaging app both for private and team use. In every respect it surpasses the mainstream alternatives, providing for years features that they only start to pick up now. To give a single example, Telegram has long been the only app allowing functional message replies. Nowadays this is also possible in WhatsApp but even serious solutions like Slack have a lot to improve in that regard. It sounds like a detail but the ability to refer to past statements conveniently is a game changer in an asynchronous, remote team where important information can get lost very easily.

Pros

Chat data synchronized with no storage limits across all devices and operating systems; Meticulously crafted design: every button feels just in the right place and follows the design guidelines of the operating system, be it desktop, Android or iOS making Telegram feel 'native' rather than just ported from somewhere else.

Cons

The contact list is based on phone numbers and requires contact permissions on mobile devices.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Raveendra S.

Instant messaging done right

2019-07-20

The API integration allows for setting up notifications on any monitored event.

Pros

- Clients for all platforms which are full featured - Cloud based messaging ensures all chats are accessible at all times - Extensive APIs allow for interfacing with the channels - Ability to automate using bots

Cons

- Communication isn't encrypted by default, but possible after choosing to do so.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Binod B.

Awesome Tool to connect

2019-11-27

Overall, Telegram is a perfect tool for all your communication needs.

Pros

I liked the Telegram bot feature. We used it to give information to participants through a virtual bot.

Cons

The UI can be made more better with easy to share options for files and folders.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Hamza M.

Messaging application that is very useful

2021-04-07

Pros

My personal messages are currently sent via Telegram. It's fast, simple to use, and doesn't take up a lot of room on my phone. I can easily send photos and videos to a single or several contacts at once. The person with the authority can create and manage groups.

Cons

The management of the groups should be improved further.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Ganesh S.

Ease of use is simple

2020-08-11

easy to reach large user groups.

Pros

Instant views, search features are amazing.

Cons

eats up lot of storage if we use groups, subscriptions.

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Shekhar S.

Telegram: Users & Groups chat platform

2021-02-14

I am having overall good experience with product with integration with other products.

Pros

- Ease of use - Group collaboration with restrictive usage available - Public and private group based on invitation - Stock options and bots are highly available - Options for chat folders - Support with different platforms and mobile devices ( iOS, Android, Windows etc)

Cons

. - Push notification are delayed sometimes.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Edwin w.

Telegram Review

2019-08-28

It saves on expenses used in sharing printed documents, we now simply share them in soft copy using the application.

Pros

It sends notifications while chatting, therefore, you can not miss a conversation.

Cons

Telegram does not allow video calls. Sharing heavy files takes a lot of data.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more