Workplace from Facebook Features

Workplace from Facebook

A simple and secure way to connect your organization.

4.36/5 (980 reviews)

Workplace from Facebook Feature Summary

  • 1:1 support for administrators
  • @mentions
  • Access Control
  • Activity Dashboard
  • Automatic notifications
  • Document Management
  • Email notifications
  • File management
  • File, photo and video storage
  • Forum/Discussion Board
  • Full text search
  • Knowledge base management
  • Live video streaming
  • Mobile alerts
  • Mobile applications (iOS & Android)
  • Monitoring tools for IT teams
  • Multi-company groups
  • News feed updates
  • Permission management
  • Personalized profiles
  • Real time notifications
  • Role-Based Permissions
  • Search functionality
  • Secure collaboration between companies
  • Single-sign on (SSO)
  • Surveys & Feedback
  • Tagging
  • Team & project groups
  • Voting
  • Work chat

Competitor Feature Comparison

@mentions
API
Active Directory Integration
Automatic Notifications
CRM Integration
Calendar Management
Calendar Sync with Google
Chat
Collaboration Tools
Collaborative Workspace
Commenting
Communication Management
Customizable Branding
Desktop Notifications
Document Management
Document Storage
Drag & Drop Interface
Email Integration
Email Notifications
File Management
Filtered Views
Full Text Search
Instant Messaging
Knowledge Base Management
Microsoft Outlook Integration
Mobile Alerts
Mobile Integration
Multi-Company
Online Forums
Permission Management
Personalized Profiles
Projections
Real Time Notifications
Real Time Updates
Reporting & Statistics
SSL Security
Search Functionality
Secure Data Storage
Single Sign On
Tagging
Third Party Integration
Video Streaming
Video Support
iCalendar Support
Learn moreCompare App
@mentions
API
Active Directory Integration
Automatic Notifications
CRM Integration
Calendar Management
Calendar Sync with Google
Chat
Collaboration Tools
Collaborative Workspace
Commenting
Communication Management
Customizable Branding
Desktop Notifications
Document Management
Document Storage
Drag & Drop Interface
Email Integration
Email Notifications
File Management
Filtered Views
Full Text Search
Instant Messaging
Knowledge Base Management
Microsoft Outlook Integration
Mobile Alerts
Mobile Integration
Multi-Company
Online Forums
Permission Management
Personalized Profiles
Projections
Real Time Notifications
Real Time Updates
Reporting & Statistics
SSL Security
Search Functionality
Secure Data Storage
Single Sign On
Tagging
Third Party Integration
Video Streaming
Video Support
iCalendar Support
Visit WebsiteCompare App
@mentions
API
Active Directory Integration
Automatic Notifications
CRM Integration
Calendar Management
Calendar Sync with Google
Chat
Collaboration Tools
Collaborative Workspace
Commenting
Communication Management
Customizable Branding
Desktop Notifications
Document Management
Document Storage
Drag & Drop Interface
Email Integration
Email Notifications
File Management
Filtered Views
Full Text Search
Instant Messaging
Knowledge Base Management
Microsoft Outlook Integration
Mobile Alerts
Mobile Integration
Multi-Company
Online Forums
Permission Management
Personalized Profiles
Projections
Real Time Notifications
Real Time Updates
Reporting & Statistics
SSL Security
Search Functionality
Secure Data Storage
Single Sign On
Tagging
Third Party Integration
Video Streaming
Video Support
iCalendar Support
Visit WebsiteCompare App

Mobile apps

iOS App


24,023 reviews

Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


133,901 reviews

Workplace from Facebook Feature Reviews

25 reviewers had the following to say about Workplace from Facebook's features:

Christopher Roy

Great platform for collaboration

2019-07-25

It provides amazing business collaboration services and easy to use interface.

Pros

It helps to create branding for internal office communication to connect all the employees on one platform.

Cons

What I think about the performance of this software is, everyone would be having wonderful services as I am getting. It keeps a great grip on complaints and gives professional services. If I write about my personal experience I would say that is satisfying.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Computer Software company, 11-50 employees)

Facebook at work is a great option when looking for work communication software.

2017-11-07

Pros

The features that are added on like third-party file management and work chat are great

Cons

It's lack of a straight communication app for the desktop and the fact that you have to use a different facebook account

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Much more like a closed Facebook for your workplace

2018-04-11

Pros

- Free tire gives, unlimited users, storage and groups - Chat and Call is free too - Paid version provides much more admin controls

Cons

Finding the project and its details is very hard - Chat is just like Facebook messenger, but it lacks the feel of strong communication - In Project groups, there is very poor task management capabilities.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Angie Test DiSalvo

It's OK

2020-10-13

It's OK, but it's not my favorite. For a smaller organization, I would look at Slack instead.

Pros

The live feature is particularly useful for our daily company huddles.

Cons

But it's not good for project or task management and the collaboration is clunky.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

I expected better from Facebook

2018-03-26

Pros

Nice Talks tools ( Yes, it's nice to be able to send someone a chat, or to call them via voice or FaceTime through the computer)

Cons

It nearly became someone's full time job to read every single post and comment to make sure that no ideas or next steps were missed

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Internet company, 11-50 employees)

Nice alternative if your job requires a lot of Facebook activity

2018-04-24

Pros

We piloted a project at work, where the entire office switched to this platform to manage all projects and activities. We appreciated the fact that we could flawlessly integrate social lives and professional lives as everyone have facebook.

Cons

If you're looking at a task management system with an integrated chat, I have unfortunately found better alternatives.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

4/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Real Estate company, 11-50 employees)

Workplace by Facebook

2020-01-03

Overall our marketing and IT dept has been able to work with it but not real excited about a few of the features to get more interaction and viewing

Pros

Also has text audio and video chat functionality and not expensive

Cons

Has very weak support for third party integrations and doesn't really encourage any interaction with viewers

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Occasionally

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Lee DeLay

Great for my office!!

2019-09-18

Mobile communication, Collaboration and security are all included with Workplace by Facebook.

Pros

Workplace by Facebook is easy to navigate and has a very familiar interface that everyone is used to.

Cons

This software does not allow support for third party integrations and most of the interactions when using this product are not brief.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
awogor matthew

Used it in The Church to Connect with Co-Workers

2019-08-28

Workspace by Facebook is a simple to use tool with cost-effective consideration to manage your business smoothly ranging from voice calls, video calls and lots more.

Pros

You can link it with other APIs like stream monkey or Livestream the entire church services with this platform.

Cons

I currently do not have any disadvantage for this because, even the pricing is cost-effective, cheap and affordable, and it even offers a free trial for a small scale with few users.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Dann Dee Orzales

A fresh approach to collaboration in the workplace

2018-05-01

Pros

Its interface which is similar to the free social networking site makes onboarding a breeze for our users.

Cons

It has become an aggregator to projects, project management tools are quite lacking in the application.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Neeraj Bansal

Facebook for work, no learning curve..

2018-09-29

It was good but overall I used it only for basic peer communication, team communication and organisation level events broadcasting.

Pros

It's simple, it's Facebook, the only limitation is you can't search for org's outside profiles.

Cons

Can't use it as CMS or asset management system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Thanuja Arulrajah

Social network in the workplace

2019-12-31

Overall Workplace by Facebook provides some benefits among our group members.

Pros

User interface is familiar like Facebook interface, easy for new users to use the application and we communicate(text, audio, video etc) with members regarding business matters.

Cons

Data sharing controlling is very hard in this application and there was a problem faced to utilized 100% of the service only for Business related activities.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Airlines/Aviation company, 10001+ employees)

Workplace by Facebook works

2019-08-04

I never thought of using Facebook in the workplace but this tool helps me communicate with my peers in a professional setting

Pros

Workplace by Facebook is a project management tool that contains the easy usability of a Facebook account with the collaboration and planning necessity of a project management tool

Cons

There seemed to be some updates that made the tool slower, although other updates added helpful features

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Emin Najafzade

Competitive tool for communication facilities

2019-12-24

Nevertheless, to contact and carry out business activities with customers, we did need the additional tools to proceed with our research projects.

Pros

1) As a facebook user, this software was easy to learn 2) Affordable prices to subscribe different features 3) Easy to make a connection and communication with team members since a registration 4)It provides a safe room for security, therefore no worry for GDPR regulation 5) Live video stream feature gives great opportunities to share news to team colleagues and managers as soon as possible

Cons

1) Most of the time, this software has difficulties in management and it needs an assistance of another tool to follow project posts and tasks 2) It provides a safe room for security, therefore no worry for GDPR regulation 3) In the case of switching into a paid version of the software, some previous data and accounts of company got lost.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Piotr Wieczorek

Verified Reviewer

Helping everyone in your business turn ideas into action

2017-10-27

Pros

-very high employee engagement -keep your team on the same page -collaborate with people from any other business -Workplace integrations -bots -friendly interface

Cons

-needed a multi-company group chat engine -needed video group chat -better analytics -more 3rd party integrations

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Read more
Colin Cobb

Fine for Facebook fanatics

2019-02-01

Pros

It is a one-stop shop for communications and project management, taking some of the best features of other programs and building them out into a known platform.

Cons

The UI seemed cluttered, there's hardly any coordination with third-party apps, and I couldn't trust that my information was even secure.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Real Estate company, 51-200 employees)

Easy, Familiar, Fun Communications

2019-10-03

Any meetings we have are shared live, and those who can't be there in person can watch and comment questions or comments that we can see and address in real time during the meeting.

Pros

Workplace allows us to communicate with employees, schedule events, post pictures and videos, educate them, host live videos, etc.

Cons

It doesn't have any task management features.

Rating breakdown

Value for money
Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Justin L.

Workplace provides office communication in a fun way, the Facebook way

2018-06-27

Pros

What I like about this software is that it allows everyone to share their ideas with the help of posting or commenting. Making a poll is also easy for everyone.

Cons

Maybe a project management feature would be a great plus in the future

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Warehousing company, 51-200 employees)

It's weird thinking of Facebook as my company's Intranet but..

2020-09-28

Overall I'd say the switch to Facebook Workplace was one of the biggest, yet easiest, projects our IT department has ever deployed.

Pros

-Seamless interface that all of my coworkers are already familiar with -Relative ease to rollout -Great social features, content management

Cons

-The stigma of 'it's Facebook, but for work' -I don't how data from 'workplace' is used differently from 'public' Facebook - Some may choose not to use Facebook for personal reasons and may be leery of workplace

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jeffrey Allen

Awesome Way to Connect with Employees

2018-08-22

It's a fantastic tool to help improve communication clarity and efficiency.

Pros

Facebook is the main social platform for the majority of our audience, so it just seemed like a natural fit to use workplace withing the company. It's easy to use for everyone because everyone knows Facebook.

Cons

., for project management, time management etc), Workplace probably isn't the best fit.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Higher Education company, 201-500 employees)

Simply Amazing

2018-05-30

It is handy for project collaborations and provides me with multiple ways to communicate with my team members from chatting , video calls ,audio calls ,group comments etc It

Pros

With workplace i created a network of work with my colleagues and we kept in touch with each other, this has greatly improved our team work and our professional performance and super easy to communicate/coordinate projects with coworkers.

Cons

It has become an aggregator to projects, project management tools are quite lacking in the application

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Human Resources company, 1001-5000 employees)

Great for professional communication

2019-04-25

Pros

Work/Office communication has never been so easy.

Cons

It has no project management capability.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
Customer Marketing & Advocacy Manager (Marketing and Advertising company, 501-1000 employees)
Verified Reviewer

A modern tool for internal communication and transparency.

2018-07-24

Pros

Its sole focus is on group functionality so it's great for cross-team collaboration and knowledge sharing.

Cons

The chat system isn't very modern and lacks integrations so we use an external software (Slack) for internal chat communication and workflow.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: GetApp
Helpful?   Yes   No
Read more
Anonymous
(Computer Software company, 11-50 employees)

Great tool if it integrated better with my current productivity suite

2019-04-30

Pros

I can see this working out for small businesses where there streamlined document management is not a priority Makes workplace communications less intimidating the conventional methods (Email, pm) and also opens an avenue for increased camaraderie between employees.

Cons

- Not enough integration with my current workplace tools, and many of the major enterprise software suites are starting to offer similar offerings.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Bukola Sobayo

Improves the communication workflow in my organization.

2018-05-06

Pros

It integrates efficiently with some of our regularly used third party solutions at work like Azure ,Bluejeans and Okta.

Cons

I dislike that I am only able to access Facebook workplace via a VPN at work ,and also I see very little difference between Facebook social network and Facebook workplace and honestly , Facebook social will easily replace this program in any organization.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more