Workplace by Facebook Features

Workplace by Facebook

A simple and secure way to connect your organization.

4.36/5 (1,037 reviews)

Competitor Feature Comparison

@mentions
API
Access Controls/Permissions
Action Item Tracking
Active Directory Integration
Activity Tracking
Activity/News Feed
Agenda Management
Alerts/Notifications
Attendee Management
Audio / Video Conferencing
Audio Calls
Brainstorming
CRM
Calendar Management
Chat/Messaging
Collaboration Tools
Commenting/Notes
Communication Management
Customizable Branding
Desktop Notifications
Discussions / Forums
Document Management
Document Storage
Drag & Drop
Employee Directory
Employee Photos
Event Calendar
File Management
File Sharing
File Transfer
Full Text Search
Group Management
Knowledge Base Management
Knowledge Management
Live Chat
Meeting Management
Member Directory
Messaging
Mobile Access
Mobile Alerts
Multi-Company
Multi-User Collaboration
Newsletter Management
Notes Management
On-Demand Webcasting
Online Forums
Personalization
Post-Meeting Tools
Presentation Streaming
Presentation Tools
Private Chat
Project Management
Projections
Real Time Notifications
Real Time Synchronization
Real-Time Chat
Real-time Updates
Recording
Recurring Tasks
Remote Access/Control
Reporting & Statistics
SSL Security
Screen Sharing
Search/Filter
Secure Data Storage
Single Sign On
Survey/Poll Management
Surveys & Feedback
Tagging
Task Management
Team Chat
Third Party Integrations
To-Do List
User Profiles
Video Conferencing
Video Streaming
Voting Management
Workflow Management
Learn moreCompare App
@mentions
API
Access Controls/Permissions
Action Item Tracking
Active Directory Integration
Activity Tracking
Activity/News Feed
Agenda Management
Alerts/Notifications
Attendee Management
Audio / Video Conferencing
Audio Calls
Brainstorming
CRM
Calendar Management
Chat/Messaging
Collaboration Tools
Commenting/Notes
Communication Management
Customizable Branding
Desktop Notifications
Discussions / Forums
Document Management
Document Storage
Drag & Drop
Employee Directory
Employee Photos
Event Calendar
File Management
File Sharing
File Transfer
Full Text Search
Group Management
Knowledge Base Management
Knowledge Management
Live Chat
Meeting Management
Member Directory
Messaging
Mobile Access
Mobile Alerts
Multi-Company
Multi-User Collaboration
Newsletter Management
Notes Management
On-Demand Webcasting
Online Forums
Personalization
Post-Meeting Tools
Presentation Streaming
Presentation Tools
Private Chat
Project Management
Projections
Real Time Notifications
Real Time Synchronization
Real-Time Chat
Real-time Updates
Recording
Recurring Tasks
Remote Access/Control
Reporting & Statistics
SSL Security
Screen Sharing
Search/Filter
Secure Data Storage
Single Sign On
Survey/Poll Management
Surveys & Feedback
Tagging
Task Management
Team Chat
Third Party Integrations
To-Do List
User Profiles
Video Conferencing
Video Streaming
Voting Management
Workflow Management
Visit WebsiteCompare App
@mentions
API
Access Controls/Permissions
Action Item Tracking
Active Directory Integration
Activity Tracking
Activity/News Feed
Agenda Management
Alerts/Notifications
Attendee Management
Audio / Video Conferencing
Audio Calls
Brainstorming
CRM
Calendar Management
Chat/Messaging
Collaboration Tools
Commenting/Notes
Communication Management
Customizable Branding
Desktop Notifications
Discussions / Forums
Document Management
Document Storage
Drag & Drop
Employee Directory
Employee Photos
Event Calendar
File Management
File Sharing
File Transfer
Full Text Search
Group Management
Knowledge Base Management
Knowledge Management
Live Chat
Meeting Management
Member Directory
Messaging
Mobile Access
Mobile Alerts
Multi-Company
Multi-User Collaboration
Newsletter Management
Notes Management
On-Demand Webcasting
Online Forums
Personalization
Post-Meeting Tools
Presentation Streaming
Presentation Tools
Private Chat
Project Management
Projections
Real Time Notifications
Real Time Synchronization
Real-Time Chat
Real-time Updates
Recording
Recurring Tasks
Remote Access/Control
Reporting & Statistics
SSL Security
Screen Sharing
Search/Filter
Secure Data Storage
Single Sign On
Survey/Poll Management
Surveys & Feedback
Tagging
Task Management
Team Chat
Third Party Integrations
To-Do List
User Profiles
Video Conferencing
Video Streaming
Voting Management
Workflow Management
Visit WebsiteCompare App

Mobile apps

iOS App


26,734 reviews

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


134,583 reviews

Workplace by Facebook Feature Reviews

25 reviewers had the following to say about Workplace by Facebook's features:

Christopher R.

Great platform for collaboration

2019-07-25

It provides amazing business collaboration services and easy to use interface.

Pros

It helps to create branding for internal office communication to connect all the employees on one platform.

Cons

What I think about the performance of this software is, everyone would be having wonderful services as I am getting. It keeps a great grip on complaints and gives professional services. If I write about my personal experience I would say that is satisfying.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Much more like a closed Facebook for your workplace

2018-04-11

Pros

- Free tire gives, unlimited users, storage and groups - Chat and Call is free too - Paid version provides much more admin controls

Cons

Finding the project and its details is very hard - Chat is just like Facebook messenger, but it lacks the feel of strong communication - In Project groups, there is very poor task management capabilities.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Angie Test D.

It's OK

2020-10-13

It's OK, but it's not my favorite. For a smaller organization, I would look at Slack instead.

Pros

The live feature is particularly useful for our daily company huddles.

Cons

But it's not good for project or task management and the collaboration is clunky.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Lee D.

Great for my office!!

2019-09-18

Mobile communication, Collaboration and security are all included with Workplace by Facebook.

Pros

Workplace by Facebook is easy to navigate and has a very familiar interface that everyone is used to.

Cons

This software does not allow support for third party integrations and most of the interactions when using this product are not brief.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Internet company, 1001-5000 employees)

A professional version of facebook

2018-10-31

Pros

Allows secure collaboration between companies through files and video sharing. 3.

Cons

Data security and Privacy issues are the major barriers to shift to this platform. 2. Mobile app consumes a lot of data/space and doesn't have a lite version similar to facebook app, 3.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Computer Software company, 11-50 employees)

Facebook at work is a great option when looking for work communication software.

2017-11-07

Pros

The features that are added on like third-party file management and work chat are great

Cons

It's lack of a straight communication app for the desktop and the fact that you have to use a different facebook account

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Emin N.

Competitive tool for communication facilities

2019-12-24

Nevertheless, to contact and carry out business activities with customers, we did need the additional tools to proceed with our research projects.

Pros

1) As a facebook user, this software was easy to learn 2) Affordable prices to subscribe different features 3) Easy to make a connection and communication with team members since a registration 4)It provides a safe room for security, therefore no worry for GDPR regulation 5) Live video stream feature gives great opportunities to share news to team colleagues and managers as soon as possible

Cons

1) Most of the time, this software has difficulties in management and it needs an assistance of another tool to follow project posts and tasks 2) It provides a safe room for security, therefore no worry for GDPR regulation 3) In the case of switching into a paid version of the software, some previous data and accounts of company got lost.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Muhammad Zubair S.

Expose Your Abilities in an Organization with Workplace by Facebook

2021-05-25

Workplace from Facebook is indeed a superb tool for communication, file sharing, and limited collaboration, but it also lacks some basic features that require an organization for proposals and progress tracking.

Pros

Workplace by Facebook is providing great collaboration to build closeness between employees and management, everyone becomes important when they get the power to communicate all the time.

Cons

Sometimes, we need proposals to be reviewed and approved by the management or clients, it would be great if there is a feature to add proposals and send them to desired members for review and approvals.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

I expected better from Facebook

2018-03-26

Pros

Nice Talks tools ( Yes, it's nice to be able to send someone a chat, or to call them via voice or FaceTime through the computer)

Cons

It nearly became someone's full time job to read every single post and comment to make sure that no ideas or next steps were missed

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Guido N.

Funny, but not really useful

2020-12-07

As a Facebook partner agency we were give access to our instance of Workplace.

Pros

It may be an interesting tool to do some team building and offering the team an informal place to communicate with each other.

Cons

I really don't get the scope of the tool: it's not internal communication (Slack, Microsoft Teams or even Skype are better), it's not project management (not even to be mentioned), it's not file sharing (again there are lots of softwares that do it better, and eventually for free).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

1/10
Source: Capterra
Helpful?   Yes   No
Read more
Trudi H.

Great producy

2020-09-24

Easy to use and a great way of keeping the organisation connected whilst maintaining control.

Pros

Keeps people in touch and is a great way to make sure content is shared securely and safely.

Cons

Have no issues as such but would be great to get more administrative features when using the mobile app.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Neeraj B.

Facebook for work, no learning curve..

2018-09-29

It was good but overall I used it only for basic peer communication, team communication and organisation level events broadcasting.

Pros

It's simple, it's Facebook, the only limitation is you can't search for org's outside profiles.

Cons

Can't use it as CMS or asset management system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Justin L.

Workplace provides office communication in a fun way, the Facebook way

2018-06-27

Pros

What I like about this software is that it allows everyone to share their ideas with the help of posting or commenting. Making a poll is also easy for everyone.

Cons

Maybe a project management feature would be a great plus in the future

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Real Estate company, 51-200 employees)

Easy, Familiar, Fun Communications

2019-10-03

Any meetings we have are shared live, and those who can't be there in person can watch and comment questions or comments that we can see and address in real time during the meeting.

Pros

Workplace allows us to communicate with employees, schedule events, post pictures and videos, educate them, host live videos, etc.

Cons

It doesn't have any task management features.

Rating breakdown

Value for money
Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Rick P.

I hate to admit it, but this is good software, if you can deal with typical FB quirks

2019-09-10

I was pleasantly surprised at the easy-to-navigate design and how quickly my small team got up to speed.

Pros

There's even, just like a Facebook, a safety alert system for letting everyone know within company that colleagues are OK in the event of an emergency or natural disaster.

Cons

And like any app associated with Facebook, this one is constantly nagging you, reminding you, alerting you, etc. sometimes multiple times even after you've dismissed the dialog.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Thanuja A.

Social network in the workplace

2019-12-31

Overall Workplace by Facebook provides some benefits among our group members.

Pros

User interface is familiar like Facebook interface, easy for new users to use the application and we communicate(text, audio, video etc) with members regarding business matters.

Cons

Data sharing controlling is very hard in this application and there was a problem faced to utilized 100% of the service only for Business related activities.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Jeffrey A.

Awesome Way to Connect with Employees

2018-08-22

It's a fantastic tool to help improve communication clarity and efficiency.

Pros

The layout is nearly identical to it's social version, so we all picked it up quick.

Cons

., for project management, time management etc), Workplace probably isn't the best fit.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Airlines/Aviation company, 10001+ employees)

Workplace by Facebook works

2019-08-04

I never thought of using Facebook in the workplace but this tool helps me communicate with my peers in a professional setting

Pros

Workplace by Facebook is a project management tool that contains the easy usability of a Facebook account with the collaboration and planning necessity of a project management tool

Cons

There seemed to be some updates that made the tool slower, although other updates added helpful features

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Internet company, 11-50 employees)

Nice alternative if your job requires a lot of Facebook activity

2018-04-24

Pros

We piloted a project at work, where the entire office switched to this platform to manage all projects and activities. We appreciated the fact that we could flawlessly integrate social lives and professional lives as everyone have facebook.

Cons

If you're looking at a task management system with an integrated chat, I have unfortunately found better alternatives.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

4/10
Source: Capterra
Helpful?   Yes   No
Read more
Jared S.

Workplace is a decent product that can communicate responsibilities with a team

2021-06-17

With the amount of notifications coming from facebook it could be distracting while trying to get serious work completed.

Pros

The ability to communicate with your team in a real time using this popular social networking platform is priceless. Most of my team is on facebook already so this made this ultra helpful.

Cons

For file sharing, I still prefer google drive.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

3/10
Source: Capterra
Helpful?   Yes   No
Read more
Robert R.

Workplace the new way to communicate within the company

2019-03-01

Excellent communication tool for certain collaborations within the business.

Pros

Employee engagement, employee collaboration, mobile communication.

Cons

Weak 3rd party support.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Damon D.

Well Integrated

2020-11-20

I use Workplace in my day to day work and it does the job. The version I use only runs under Google Chrome.

Pros

Workplace integrates all the tools you need into a common portal for task management, chat, video conferencing, mail, calendar, and other tools.

Cons

Some tools, such as Calendar, often go out of sync which requires a web page refresh to work properly.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Nishan F.

best enterprise connectivity software

2019-07-31

very use full to our organization document sharing maintaining projects on time

Pros

I'm enjoying using this tool easy to work on projects and tracking it

Cons

so far no issues I have faced mobile application some times getting stuck or crashing require a reinstalling the software

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Scott J.

Facebook Workplace is a robust tool for easy communication

2019-05-28

Pros

I like the easy file sharing.

Cons

The mobile app experiences glitches that makes it freeze.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Dann Dee O.

A fresh approach to collaboration in the workplace

2018-05-01

Pros

Its interface which is similar to the free social networking site makes onboarding a breeze for our users.

Cons

It has become an aggregator to projects, project management tools are quite lacking in the application.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more