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Workplace from Meta Logo

Workplace from Meta

A simple and secure way to connect your organization.

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(41)

Workplace from Meta Reviews

Overall rating

4.4

/5

1.3K

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.11/10

Reviews by rating

Pros and cons

I love how easy it is for someone to put their talents on display and how easy it is for me to find them, helped a lot to find great people to partner with.
Workplace has given me the opportunity to connect with other independent business owners with similar interests and values. It is a secure platform we feel safe sharing motivating content.
I'm very pleased and happy with this product. It's helping me to stay connected and be productive in all areas online.
Don't even use it anymore due to the massive spam and inability to turn off notifications.
I disliked the large amount of notifications that are received from the groups that I participated. This impacts directly on my productivity at work, because it spent a considerable amount of time.
Probably the biggest complaint I've heard concerning Workplace is the price as it is a bit on the expensive side for what it does.
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1,301 reviews

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Jared S.

Personal trainer

Health, Wellness and Fitness, self-employed

Review source

Overall Rating

Workplace is a decent product that can communicate responsibilities with a team

Reviewed 2 years ago

Transcript

Jared S: Hi, the name is Jared. I'm a fitness trainer. My rating for Workplace by Facebook is going to...

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Elisabeth V.

Executive Assistant

Writing and Editing, self-employed

Review source

Overall Rating

Workplace by Facebook User Review

Reviewed 2 years ago

Transcript

Lisa: Hi, my name is Lisa. I'm a virtual assistant. I give Facebook for the Workplace four stars. For...

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Etta R.

Education Management, 51-200 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A whole new way of permitting people to be the part of prevailing technology by working together.

Reviewed 3 years ago

Truly speaking, Workplace by Facebook is a professional version empowering people to construct a team and achieve everything through internal communication.

Pros

Workplace by Facebook is a platform that is built in application by Facebook. It enables multiple users to connect with each other by assembling groups chats, supporting video calls. It entitles instant messaging and live streaming as well. Live video calling is its enthralling feature so that people can broadcast live straight through their devices. This system is meticulously planned to allow legion-company collaborations with outside teams and partners. Workplace gives people an opportunity to work on common task to attain their goals. It's auto-translation feature has made life much easier that helps people to understand more wisely. This platform builds motivates and promotes people to work in harmony. It's easy to use and a user-friendly platform with troubled-free interface.

Cons

Concisely, Workplace by Facebook offers multiple options to work in a more advanced fashion but show some stumbling blocks. It can make group chats for only upto fifty colleagues and not more, thus causing problem for mass. More over sometimes it also generates spam contents which is a complete wastage of time. Also no tracking system is installed in there to keep a record of tasks and projects. Along with this, sharing off the record information and documentations on this platform is a bit doubtful.

AR
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Verified reviewer

Nonprofit Organization Management, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Surprisingly Great

Reviewed 2 years ago
Pros

We use mainly the Chat function which is quite great. Thanks to its similiarity with Facebook Messenger it is easy to use even for people who are not very good with computers. The chat is usually working quite well and it is suitable even for online meetings. I appreciate the option to ad profile picture, description and pin message in group chats. It helps us a lot. For the other function, we briefly use also classic groups and notes which works good as well.

Cons

Meta is unfortunately known for not having the stablest software so there are sometimes problems. But they are not occuring very often so most of the time we are quite satisfied with using it. We have a lot of chats and group conversations and it is not possible to make my own folders/labels for them which is pity, it would help a lot.

VD
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Vincent D.

Computer Software, 51-200 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Gets the job done, but it's often in your way.

Reviewed 4 years ago

I use Workplace daily for team communication, and while it gets the job done it frequently is in your way, and needs workarounds for simple tasks such as sending images or links are implemented poorly.

Pros

- The UI is consistent and nice to look at. - It has a lot of customization options. - Group chats are very easy to create and manage

Cons

- Every link in the chat is proxied through the platform, so you need to be logged in the browser to open any link - The desktop app is poorly done, often requiring restarts/refresh - Images get proxied as well, which often results in loss of quality, so they need to be packaged in a zip file beforehand.

NA
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Nathan A.

Apparel & Fashion, self-employed

Used weekly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Don’t miss out!

Reviewed 4 months ago

It’s an app I use frequently. The reason I use it frequently is because I can contact who I want to at the ease of the chat and also I can share information, which can reach a plethora of people

Pros

I like how easy and simple it is to use. You can chat with anyone you want and it’s user friendly for sure

Cons

I don’t really have anything to complain about Workplace. It all seems to be working seamlessly for me

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Hafizah S.

Telecommunications, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Space for collaborating with colleague

Reviewed 2 years ago
Pros

The fact that i can use the same account that i have with Facebook to accessing the workplace tools is really amazing and cutting unnecessary step to registering with this software. Adding people that has already on my friend list to the work group is really simple. Apart from the video call feature that are available here, we also use the project management feature for our simple daily project.

Cons

The easy access to the Facebook news feed keep distracting me from my works for hours. It also gives a bad perspective from other people when we are opening the sites as this software is commonly associate as a platform for social media and people may thing that we are playing around on working hours even when we are using it for work related stuff.

AR
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Verified reviewer

Internet, 1-10 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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FB Workplace

Reviewed 3 years ago

Super easy & actually fun to use because I know this is something I can trust since they have been around for a long time.

Pros

I can create a separate manager account for business purposes like managing expenses and taxes. I'm able to have a bird's eye view of everything, since it's so organized and we'll put together. I appreciate that security is taken seriously as well. I enjoy being able to add other members without letting them have too much control (prevent hacking)

Cons

I would like to be able to create more admin/manager accounts. They give you a limit of two. Which you can't update or change, this is kind of a inconvenience.

KT
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Kunal T.

Legal Services, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy and fun to use

Reviewed 10 months ago

I would rate it 10/10. No problems and would recommend people to use it.

Pros

The best feature is the price, it starts at only $4 per person per month, you can create unlimited number of work groups, ability to highlight posts as important for immediate attention. The best part is auto captioning in videos and I am able to invite people without business email to workplace.

Cons

There is not much to dislike about Workplace, however I find the news feed section a bit distracting at time and also it would be nice if we can have an option to segment the market better. Other than that it is a very good platform to work on.

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Jamie V.

Construction, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great Small Business Marketing Tool

Reviewed 2 years ago

It has been a great tool to start my business, build my brand and to acquire new customers. It solves the uncertainty of cold calling and door knocking to gain clients. Also people are more receptive to speaking with me on Facebook rather than door to door or cold calling.

Pros

I use this for my landscaping business. This is great for small businesses as it allows you to market and build relationships within your community. My target market uses Facebook almost primarily so I have a large base to work with. The instant messenger works very well to communicate with clients and potential clients.

Cons

I wish it had more of a CRM capability. I use work with Salesforce at my main job and would love to have some of the same capabilities with the Facebook application.

AR
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Verified reviewer

Education Management, 501-1,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great for teachers!!

Reviewed a year ago
Pros

I just started using Workplace from Meta this school year. I teach three classes this semester and implemented this software in all three. I like that I am able to inform my students instantly about any material they need. For example, I forgot to mention an example in class about the problems they would be working on for homework. This program allowed me to share a video file going over that problem. I was able to send a notification to my students right away. This helps so I do not receive a million emails that evening asking how to do a problem. I also like that students have the ability to submit assignments. Giving them different means of doing so has helped get my students to complete assignments.

Cons

The only thing I can think of so far was it took a lot of time to get all my students set up on their phones. I'm not sure if the internet was slow that day or if it was because of this program.

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Nicole F.

Retail, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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breakthrough for employers and employees

Reviewed 4 years ago
Pros

i really like how it lets you get a feel for a person applying for the job. social media is so big and what better way to receive a small resume from someone along with a deeper look into who they are and what they like and have accomplished. on the opposite end of it if your applying for a job it makes it super easy to apply for multiple jobs by filling in your information using your "about me" section.

Cons

what i liked least about facebook workplace was employers do not seem to update the jobs once they are filled.

MZ
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Muhammad Zubair S.

Computer Hardware, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Expose Your Abilities in an Organization with Workplace by Facebook

Reviewed 2 years ago

Workplace from Facebook is indeed a superb tool for communication, file sharing, and limited collaboration, but it also lacks some basic features that require an organization for proposals and progress tracking. Although, our experience with Workplace is quite good as it has most of the tools that are required by an enterprise-like organization.

Pros

It is a time when every organization wants its employees to become more productive when it comes to working remotely. Workplace by Facebook is providing great collaboration to build closeness between employees and management, everyone becomes important when they get the power to communicate all the time. The best thing to appreciate is that it has a similar user interface as Facebook, therefore it...

Cons

The main focus of Workplace is on communication like Facebook, but it lacks progress tracking features, assigning tasks, and getting follow-ups in real-time. Sometimes, we need proposals to be reviewed and approved by the management or clients, it would be great if there is a feature to add proposals and send them to desired members for review and approvals.

EP
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Eric P.

Construction, 501-1,000 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Workplace is EASILY the best software out currently to collaborate within your company.

Reviewed 4 years ago

Overall, amazing experience. I yearn for the day we bring back Workplace.

Pros

The fact that everyone uses facebook and is familiar with the interface, is almost reason alone to use it. We had some older employees who never even used facebook and it was so simple for them to pick up. I love that it brings everyone together and can really build morale with being able to congratulate team members in front of everyone, post pictures, company protocol changes, literally ANYTHING you need to get out to your team...Workplace makes it simple. I wish we hadn’t gone away from it. I still complain to this day our company decided to change software.

Cons

Can’t even honestly think of a single thing negative to say. It worked flawlessly.

BU
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Brandy U.

Retail, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Amazing way to find local jobs

Reviewed 3 years ago

I think it's great! It's a very intuitive way to find new employment.

Pros

Easy way to connect with potential employers, Easy to use and navigate through different postings. A great way to see what employers are hiring around your area

Cons

It tends to show jobs that are too far away to apply to.

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Volodymyr B.

Information Technology and Services, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Bizarro Facebook

Reviewed 5 years ago

What if Facebook was streamlined to essentials and free of excessive fat? That's Workplace. For a long time Facebook was a leisure outlet on the workplace - the one for wasting time and getting lost in-between tasks. With Workplace the dynamics had flipped and now it is a legitimate productivity tool where you can chat with your colleagues, exchange ideas, drop some stuff and discuss serious matters without distracting yourself to everything else in your newsfeed.

Pros

Workplace combines the best features of Facebook, Slack and Basecamp and makes a case of a private social media application designed for productive communication and not time wasting. It works really well as a company's general newsfeed and it allows to bond the collective in a more easy-going and informal manner. On one hand, Workplace is a perfect working environment for human resources - streamlined, self-contained and direct. It really helps to establish solid internal Employer Branding and keep every member of the team on the same page. There are numerous features that allow various temperature checks of the teams via polls, discussions, etc. On the other hand, Workplace is a really good fit for onboarding of the new team members.

Cons

Since this is a Facebook product - there are certain concerns over privacy. When it comes to sharing some sensitive data - actions often proceed in a more trusted environments. On the other hand, there is just too much of the stuff to do. The novelty of "Facebook but for work" wears off pretty fast and it makes Workplace more of a gimmick tool than an actual productivity tool. As it often happen with Facebook newsfeed - it might get crowded and cluttered after a while, especially if the activity is relatively high. Aside from project related groups - it is often nothing more than a link dumpster.

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Michal M.

Telecommunications, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Indispensable internal communications tool

Reviewed a year ago

It's a polished online communications platform which is easy to use. At Vodafone it's our workhorse platform for internal communications, and does a great job day to day.

Pros

Workplace enables us to have meaningful dialogue with colleagues rather than just one-way publishing of corporate news. It does everything a social network should in a tried and tested interface that most users are immediately familiar with. Broadcasting video to the platform works well, too.

Cons

Compared to the more 'modern' social networks like Instagram and TikTok content mostly needs to be created off-platform before it is uploaded. Templates / widgets and similar functionalities would further simplify using it. Sometimes key functionalities (such as video viewer statistics) are taken off air for extended periods without much of a warning (though admittedly to improve the service in the end).

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Clarwin C.

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Facebook for the office!

Reviewed 5 years ago

All the features of a personal Facebook account are now available for office use! Communication - best for instant messaging, voice and video calls, even live-streaming of our events. Company-wide announcements are now easy to post and even track who's viewed each post. Notifications via email are also helpful to remind 'inactive' people to log-in to Workplace and keep updated via posts and their wall. Collaboration - we can easily create groups as shared workspaces for project work. Culture-building - since we used this app, we experienced an increase in employee engagement. People started sharing all kinds of stuff (mostly work related, but sometimes even non-work-related like outings, birthdays, etc).

Pros

Workplace is like a clone of Facebook. And since almost everyone in the office has a personal Facebook account, there is very little (to none) on-boarding needed to deploy this app into our entire organization. We are a non-profit organization and so the best part of this is that Facebook offered this product to us Free of charge! All the features of Facebook work great for office use (e.g., creating groups, instant messaging, video and calls, sharing pictures, videos and files) Workplace also allows us to connect with external vendors who have Workplace in their companies. Works great for project implementations.

Cons

This is cloud-based and all data is stored on Facebook servers in the cloud. If you are wary of Data Privacy, just make sure to review the privacy notice, and terms of use.

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Maryam Z.

Writing and Editing, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Review for Workplace from Meta

Reviewed a year ago

Overall, Workplace from Meta is easiest way to communicate and it is recommended.

Pros

It is a business communication tool through which people connect with each other. It is life-saving for those businesses in which boss, trainees and employees want to communicate through video calls, instant messaging, etc. It is reliable and sustainable. I have been using it since so long and I am loving its features.

Cons

The layout of Workplace from Meta may be difficult to understand for newbies. Also, it does not save personal information for later use.

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Dysiree R.

Real Estate, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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FREE VS PAID VERSION

Reviewed 4 years ago

Overall efficiency and productivity-wise​, comparing it with other platforms that we've used before, this one is my favorite so far.

Pros

The workplace is very easy to use and a variety of things you can do once you get the hang of it. You can make Group Chats with Group Page, or simple Group Chats without pages. It works very similar to​ Facebook, however, ​this one is more in a business approach where you can integrate apps and edit posts with​ the format you want. I personally prefer it compared to any other Platforms we've used before. customer service is responsive enough.

Cons

When you are using the free version a lot of things a restricted but that is just fair enough. However, in case your free trial ended and you have let go of some people prior before the trial ended, you can only remover their access or deactivate their accounts IF you are in a paid version. Another thing that I noticed is that you can only add people with the company email when you're using a free version otherwise you can use any email address when using the paid version.

SM
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Suri M.

Transportation/Trucking/Railroad, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Workplace Review

Reviewed 5 years ago

We have used Workplace for the past year and a half for all office communications. From having live town-hall meetings to polls, we use Workplace for everything. It has provided us with a wide audience, easier participation and better control over information communication. Use of Workplace chat is picking up and it is a great business tool to enhance collaboration, improve employee morale in addition to being easy to use for all employees.

Pros

For those that are used to Facebook (and that's most everybody) pivoting to Workplace for work purposes is a breeze. It takes a social media platform that everyone is used to and converts that to a work environment. This software has increased user participation and provides a great platform for company wide communication. The ability to set us individual pages for teams/groups or interests is really cool and has resulted in a wide variety of interest groups being formed, which is typically difficult to do outside of a social media platform, especially at work.

Cons

Though the software in itself does not have very many visible flaws, the amount of administrative effort required to filter and screen messages and groups in an organization as large as ours has taken more than we estimated.

KR
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Kyle R.

Real Estate, 1,001-5,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great way to connect with teams at all levels!

Reviewed 4 years ago

Overall, Workplace by Facebook is extremely easy to navigate, and paired with the mobile apps for both Workplace and Workplace Chat the communication portion is super helpful.

Pros

I love how much this truly mirrors the social experience of Facebook, but just for my team. It's visually appealing and very familiar in functionality, but work focused. There are groups for my region, my office, my team, people in my role across offices, and more! So no matter who I need to reach, I can do it easily with an archive of the posts from others.

Cons

Unlike Facebook, the "profile" section on Workplace is not as utilized. Maybe I'm not maximizing it, but posting things on my personal profile or timeline does not gain any traction. People aren't on workplace to follow one another or see what you're doing personally or with your business. It's all about work communication.

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Lourdes Bernadette D.

Financial Services, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Collaboration and Interacting tool for the Team

Reviewed 3 years ago

It's like a regular facebook platform but the difference is you don't need to send and accepts friend request from the users. Workplace by facebook made it very simple for users since that almost everyone is using facebook in for more than a decade now. I had not used this platform for a long time but these are my inputs for what's in it. I know there will be a lot of updates from Workplace that I or we are excited to see.

Pros

This is a very helpful tool for your business, and best for collaborating tool that I have ever seen. It has the same feature of facebook, that made it easy for user to understand. It has been the tool that is easy to understand. It can host session, meetings and can create group discussion in one platform. It's like all in one platform.

Cons

This is just new to me but what i have notice about this is that it has no dashboard to use for admin control. The design is very empty, but for me it is just simple, but maybe it would be better if new design will make it more engaging to users.

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Surya P.

Consumer Services, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Workplace from Meta Review

Reviewed a year ago

I am using this software since the start of my career and am totally satisfied with it. It gives you the flexibility to easily connect and communicate with your peers. It also gives you a two-factor authentication option to protect your account from any fraudulent activity or unauthorized login.

Pros

The best tool to easily communicate with your colleagues or teammates in an office environment. It makes easy to interact with them rather then going on call and then interact to each other. Also, we have a news feed feature similar to Facebook which will give you regular updates about your colleagues and any new thing that happened

Cons

The layout of this tool may be a little difficult to understand for new people. Another point which I didn't like about this tool is that you don't have an option to block a particular individual on the tool. Also sometimes the number of notifications is high which might distract the person from their actual work.

AR
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Verified reviewer

Information Technology and Services, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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A good application to use in a company.

Reviewed 4 years ago

I think overall, that is a good one to use in a company. It still needs a lot of work.

Pros

There are 3 points I like the most in this software: - Easy to put information and update news about your company. You can easy to read all posts like Facebook about news, videos, events from your company - Easy to discuss. When you have a topic you want to discuss, just post and everybody can join to comment. It's much better than writing an email and read all reply - Up to date with all events. I think the live stream is a good feature in the workplace. There are many events or meeting I cannot join, but I can watch on the workplace. Really great.

Cons

I think the purpose of the workplace to be used in my company is for managing projects, however, to discuss the project and upload file, sometimes I feel it is still complicated, especially with long discussion or with files which have many versions.

AR
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Verified reviewer

Religious Institutions, 11-50 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Just what we needed...

Reviewed 3 years ago
Pros

Everyone uses Facebook so getting my less computer savvy staff up and running was a breeze with WP.

Cons

At times we have bumped into the thread issue where content is out of sight and out of mind. Not their fault, it's a limitation in computer communication I suspect.

AR
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Verified reviewer

Financial Services,

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Tool for Collaboration and Communication

Reviewed 6 years ago

It's a great improvement from our old chat software. With our old software, you could only message coworkers who were online. Therefore, someone could be in the office but because they aren't signed into the software they won't get your message. Workplace is great because you can message anyone you need to regardless of their online status. In addition, there's a desktop chat app that you can download so you can make sure you're always receiving any messages coworkers send you without having to log into the website.

Pros

Workplace is essentially the same setup as Facebook. The benefit to this is that since most people already have their own personal Facebook accounts, there isn't much of a learning curve when implementing this software at work. The chat is also a great feature because you an instantly private message a coworker or start a group chat with people you're working on a project with. Lastly, I like the ability to create groups because then you can share certain documents or articles with specified groups of colleagues.

Cons

One of the biggest issues with this software is that a lot of older coworkers refuse to use it since they don't have their own personal Facebook accounts and therefore don't know how to use the program. As a result, workplace by facebook is also helpful if other coworkers are willing to adopt the software. Secondly, while workplace can help with productivity it can also hurt it. If you don't monitor what content or photos people are posting people can quickly turn it into regular Facebook making the software a time sink and a site workers will visit for distractions.