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Top Rated Knowledge Management Software with Document management

Last updated: May 2026

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239 software options

livepro logo

livepro

Knowledge management system

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livepro is a cloud-based knowledge management solution designed to improve customer experience & staff engagement. The knowledge base can be used by every business department including HR, contact center agents and training departments, and set up for customer self-service to reduce support tickets.

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Zoho Desk logo

Zoho Desk

Customer service software for businesses of all sizes

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With Zoho Desk, create Multi-brand SEO friendly knowledge base articles on cloud for each of your brand to answer your customers FAQ's for faster answers and fewer tickets. This saves your team work on responding to simple questions, and leaves more time to help customers with tricky problems.

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Document360 logo

Document360

AI-powered knowledge base and documentation software

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Document360 is an AI-driven knowledge management platform that empowers teams to create, organize, and share content effortlessly. With intelligent search, automated content suggestions, and analytics, it streamlines knowledge sharing and ensures easy access to critical information.

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Slack logo

Slack

A single place for team communication and workflows

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Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do

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Axero logo

Axero

Intranet software and collaboration solutions.

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Axero provides easy-to-use knowledge management software that boosts productivity, unifies your people, and helps your company thrive. Increase productivity. Unite employees. Improve culture.

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Haiilo logo

Haiilo

AI-powered intranet for communication and engagement.

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Turn scattered information into accessible knowledge with an AI-powered intranet built for search, sharing, and collaboration.

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Freshservice logo

Freshservice

A complete IT service management (ITSM) tool for business

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Freshservice helps you build a powerful knowledge base with the most frequently asked questions that plague your service desk. And all this in minutes!

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Hub logo

Hub

The all-in-one intranet that's tailored to your exact needs.

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Establish a single source of truth with HUB's centralized knowledge management platform. Seamlessly connect your tech stack, teams, and resources into one secure digital workplace. Leverage AI-driven federated search, custom RBAC permissions, and deep M365/Jira integrations to work smarter.

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BOSSDesk logo

BOSSDesk

BOSSDesk a FrontRunner in Help Desk Software

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BOSSDesk is an integrated ITIL Service Desk/Help Desk and IT Asset Management solution available for both Cloud and On-Premise. BOSSDesk has been highly ranked by customers for providing an affordable solution, great user experience, wide range of features, and excellent US based customer support.

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KMS Lighthouse logo

KMS Lighthouse

Knowledge management for call centers, tech support and more

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Lighthouse for Call Centers,
Lighthouse for Remote Teams,
Lighthouse for Self Service, Virtual Assistant, AI & Automation,
Lighthouse for Training Centers, HR Training

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Happeo logo

Happeo

One place for company knowledge. Always accurate.

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Happeo is a modern intranet and knowledge management platform. Pages give company knowledge a permanent home, search surfaces it instantly, and AI identifies what's missing or outdated, so that information stays trusted over time.

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Shelf logo

Shelf

Cloud-based knowledge management solution

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The Shelf modern knowledge management platform helps businesses thrive with on-demand answers to the questions that block customer and employee success. Awarded for overall usability by Gartner Digital Markets for three consecutive quarters.

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ThinkOwl logo

ThinkOwl

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A complete AI solution for all your customer support needs.

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Omnichannel customer service software suite fully powered by artificial intelligence (AI).

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TextExpander logo

TextExpander

Work faster & smarter with TextExpander's powerful snippets.

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TextExpander is a typing productivity tool that helps teams manage recurring writing tasks, create snippets, correct spellings, share content, and more. Keep your whole organization communicating efficiently by sharing messaging snippets, signatures, and descriptions.

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Guru logo

Connect all company knowledge. Access it everywhere. Build t

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AI knowledge platform that connects your company’s data, delivers verified answers, and keeps knowledge accurate automatically.

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Flowlu logo

Work automation and team collaboration in one platform.

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Flowlu’s knowledge management system helps you create, store, and organize essential business information in one place. Streamline team collaboration, maintain internal documentation, and provide easy access to FAQs, guidelines, and best practices to boost productivity and knowledge sharing.

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Notion logo

Project and task management tool

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Notion is a project and workflow management solution that helps businesses streamline operations related to goal setting, status tracking, lead management, and more on a centralized platform. It enables users to utilize the drag-and-drop interface to organize, rearrange, and develop ideas or plans.

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Trainual logo

Onboarding and training software

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Trainual is an all-in-one employee training platform that centralizes documentation, onboarding, and knowledge management for businesses. The system enables organizations to capture processes, create SOPs, and build comprehensive training programs while tracking completion and ensuring compliance through e-signatures. Trainual integrates with various work applications and serves companies across multiple industries including healthcare, real estate, and business services.

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Clinked logo

White-label Client Portal & Collaboration Software

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Clinked is a cloud-based client portal & collaboration software. Allow clients, internal teams and project groups to efficiently work within branded, secure and intuitive workspaces. Increased brand recognition and productivity of Clinked will drive client retention and setup apart from competition.

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KnowledgeOwl logo

Knowledge base and documentation software

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AI-forward knowledge base software built with customer-first development principles. Intelligent search, automated workflows, and flexible repositories that scale with growth and centralize organizational knowledge.

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ThoughtFarmer logo

Where teams + ideas grow.

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ThoughtFarmer is a modern intranet with 240+ features that connects teams, boosts culture, and simplifies communication. It’s easy to set up, simple to use, and comes with a 90-day risk-free guarantee.

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Connecteam logo

Enhance employee management with the only all-in-one app

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Restrict outsiders from viewing company-sensitive information with a secure app that handles all file types and keeps them in-house.

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Paperpile logo

Knowledge management software

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Paperpile is a knowledge management software designed to help businesses synchronize the research library with multiple devices. Administrators can utilize the search functionality to find papers in real-time on a unified interface.

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Waybook logo

Your team's single source of truth for how work gets done.

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Turn tribal knowledge into structured content your whole team can find and use.

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AirManual logo

Makes processes simple.

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AirManual helps businesses to document and use their processes, training, and onboarding to free up time, improve quality, and continuously improve. To do this, AirManual provides a super user-friendly tool and expert support to help you address your biggest challenges.

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