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Table of Contents

Top Rated Knowledge Management Software with Document Management in 2026

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: April 2026

Document management centralizes storage, simplifies access, and enhances collaboration on documents. It integrates with other tools, supports version control, and improves searchability, ensuring teams can efficiently find and update important information. Our reviewers in knowledge management software rated this feature as highly important.

7 Best Knowledge Management Software with Document Management

Product
User rating
Starting price
Microsoft Viva Engage logo
4.2
(819)
8
per user/per month
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Microsoft SharePoint logo
4.4
(5.4K)
5
per user/per month
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Confluence logo
4.5
(3.6K)
5.42
per user/per month
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Wix logo
4.4
(10.5K)
17
flat rate/per month
learn more
Slack logo
4.7
(24K)
8.75
per user/per month
learn more
monday.com logo
4.6
(5.7K)
9
per user/per month
learn more
Notion logo
4.7
(2.7K)
12
per user/per month
learn more

See other top Knowledge Management products with document management

How we picked the 7 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the Knowledge Management software category. They also needed to have sufficient reviews about document management, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for up to three products based on our proprietary ratings and reviews: Highest rated, Highly rated for document management, and Highly rated for free version. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Details for the 7 best products

Microsoft Viva Engage logo
Reviews Sentiment
 
 
 
1-2(33)
3-4(418)
5(368)
Key Features
Knowledge Base Management4.3
Content Management3.6

User insights about the document management feature

Reviewers indicate that Microsoft Viva Engage (formerly Yammer) is not primarily used for document management but is useful for sharing files within a social network-like environment. They appreciate the integration with Microsoft 365 and SharePoint, making it easy to upload, manage, and access documents. However, users note that it is more suited for collaboration and communication rather than document management.

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“Yammer is more like a social media network, where employees can meet and collaborate, share reviews and thought, document management is not something used too much in Yammer ”
bH

bennama H.

Finance analyst

“While files can be uploaded and shared for Yammer users to view and use, it's not a primary function of this platform.”
FQ

Farah Q.

Architect

Starting price
8per user /
per month
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Pros and Cons based on 819 verified reviews

Global colleague communication

Efficient file sharing

Centralized news sharing

Enhanced employee engagement

Overwhelming notifications

Disorganized post management

Outdated user interface

See pros and cons details
Microsoft SharePoint logo
Reviews Sentiment
 
 
 
1-2(123)
3-4(2,512)
5(2,776)
Key Features
Knowledge Base Management4.4
Content Management4.5

User insights about the document management feature

Reviewers appreciate Microsoft SharePoint's robust document management capabilities. They highlight features like version control, data retention policies, and seamless integration with Office 365. Users report ease of sharing, organizing, and accessing documents, even remotely. They find the system secure and efficient for collaboration, though some mention difficulties with folder structures and occasional compatibility issues with older document versions.
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“I like the fact that Document Management in microsoft sharepoint allows me to keep track of all my documents in one place. I can also share documents with other users and collaborate on them easily.”
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Geoffrey k.

MD

“Versions assist with keeping documents at their optimal versions. Can Rollback to previous document versions, restore versions, etc., to review changes and keep the current version or make another version the primary document.”
LL

Lynne L.

Business Operations Coordinator

Starting price
5per user /
per month
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Pros and Cons based on 5,411 verified reviews
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Facilitates team collaboration

Seamless integration with Microsoft products

Centralized information repository

Efficient information sharing

Robust security and access control

Slow performance and loading times

Frequent issues and errors

Inefficient search functionality

Inconsistent file synchronization

High costs and complexity

See pros and cons details
Confluence logo
Reviews Sentiment
 
 
 
1-2(35)
3-4(1,550)
5(2,076)
Key Features
Knowledge Base Management4.6
Content Management4.5

User insights about the document management feature

Users find Confluence's document management useful for organizing and tracking project documentation. They appreciate version control, history tracking, and ease of collaboration. Reviewers mention the ability to store documents in spaces and link them for easy access. However, some note that the UI can be unclear and document management can be clumsy, especially on mobile devices.
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“We can easily organize and store multiple copies or versions of documents and also store different documents in different spaces like personal and team space.”
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R.Manoj A.

Product Manager

“Confluence's document management features, such as version control and history tracking, ensure that content remains accurate and up-to-date. Team members can collaborate on documents without the fear of overwriting changes or losing previous versions. This promotes a structured approach to content creation and maintenance.”
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Ezekiel K.

Data scientist

Starting price
5.42per user /
per month
learn more
Pros and Cons based on 3,661 verified reviews
Verified reviewer profile picture
Verified reviewer profile picture

Centralized knowledge repository

Enhanced team collaboration

Efficient project management

Comprehensive documentation management

Seamless integration with tools

Frequent performance lags

High costs for larger teams

Limited text formatting options

Buggy issue management

Inefficient search functionality

See pros and cons details
Wix logo
Reviews Sentiment
 
 
 
1-2(242)
3-4(4,354)
5(6,002)
Key Features
Knowledge Base Management4.4
Content Management4.5

User insights about the document management feature

Reviewers appreciate Wix's document management tools for uploading, storing, and sharing documents in the cloud. They find it easy to organize files by type and create folders for better accessibility. Users report that the system is convenient and efficient, though some mention that file organization can be clunky and could be improved.
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“Wix's document management tools allow users to upload and store documents in the cloud, and then share them with visitors to the website. This can be useful for a variety of purposes, such as sharing information with customers or clients or collaborating with team members.Document management tools in Wix can also help users to organize their documents and make them easily accessible to website visitors. For example, users can create folders to organize their documents and make it easier for visitors to find what they are looking for.Overall, Wix's document management tools can provide a convenient and efficient way for users to share and organize documents on their website.”
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Godswill B.

Content Creator

“The document management system in Wix is great. It has a lot of features that are easy to use and it is easy to create folders and sub-folders. Plus, there is no limit on the number of documents you can have in your account.”
YJ

Yashovardhan J.

Researcher

Starting price
17flat rate /
per month
learn more
Pros and Cons based on 10,598 verified reviews
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Professional website creation

Intuitive drag-and-drop interface

Extensive template library

Comprehensive beginner tutorials

Versatile blog creation tools

Slow website performance

Confusing and costly plans

Limited SEO capabilities

Inconsistent mobile compatibility

Complicated domain management

See pros and cons details
Slack logo
Reviews Sentiment
 
 
 
1-2(175)
3-4(6,598)
5(17,263)
Key Features
Knowledge Base Management4.7
Content Management4.6

User insights about the document management feature

Users find Slack's document management useful for sharing and accessing files quickly. They appreciate the ability to pin documents, integrate with cloud-based systems like Google Drive, and search for files easily. However, reviewers note that Slack is better for file sharing than for comprehensive document management, as it lacks a centralized repository and robust organization features.
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“We mainly use slack to quickly share a file and download it. But never use it for storing document. There is other good alternate to document management such as google drive which we prefer to use. Also, for free version of slack, there is a limit of how much message is stored and it deletes previous messages along with documents when the threshold is crossed. So, the document management system is not very efficient hence we use alternate option for that.”
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Md S.

PhD Student

“Slack allows to connect a lot of popular external applications, so it is really easy to preview and maintain documents from the communicator level. It is also possible to pin items to a channel or conversation, so accessing them is quick. However, there is no place to gather all documents, so if there are a lot of them - management can be problematic.”
PP

Piotr P.

QA Automation Engineer

Starting price
8.75per user /
per month
learn more
Pros and Cons based on 24,036 verified reviews
Verified reviewer profile picture

Effective remote communication

Efficient colleague communication

Enhanced team collaboration

Streamlined project management

Extensive integration options

High resource consumption

Inconsistent notifications

Confusing thread management

Slack's pricing drawbacks

Messaging limitations

See pros and cons details
monday.com logo
Reviews Sentiment
 
 
 
1-2(71)
3-4(1,936)
5(3,713)
Key Features
Knowledge Base Management4.8
Content Management4.4

User insights about the document management feature

Reviewers indicate that monday.com offers solid document management capabilities, facilitating organization and collaboration. They find it easy to add and share documents, keeping everything in one place. Users appreciate the ability to comment directly on files and link to documents on other platforms like SharePoint. However, some feel that document organization can become messy without proper integration.
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“Being able to manage my documents is crucial for my team and business especially as majority of them are overseas and we all travel quite frequently so this makes organization and keeping our tasks organized This is also an awesome feature.”
SS

Stephen S.

CEO

“This allows us to link to documents on our sharepoint and ensure that there is ease of access to documents through this platform.”
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Nicola W.

CEO

Starting price
9per user /
per month
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Pros and Cons based on 5,720 verified reviews
Verified reviewer profile picture

Boosts team productivity

Effective progress tracking

Enhanced organization capabilities

Visual task management

Highly customizable platform

High costs for small teams

Overwhelming email notifications

Occasional performance issues

Limited mobile functionality

See pros and cons details
Notion logo
Reviews Sentiment
 
 
 
1-2(17)
3-4(638)
5(2,047)
Key Features
Knowledge Base Management4.7
Content Management4.6

User insights about the document management feature

Users highlight Notion's flexible document management, praising its powerful search functionality and ease of linking and embedding documents. They appreciate the ability to create nested pages and cross-link content for better organization. However, some find it challenging to search for documents and note that file permissions can be cumbersome.

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“The search functionality is powerful, allowing me to find specific documents quickly. The ease of linking and embedding other documents also means I have a comprehensive knowledge that also looks nice.”
ND

Naveed D.

Executive Assistant to CEO, Research Assistant, Production Technician

“Notion can be used as a wiki to manage project documentation or organization knowledge-base. It is one of the best tools for productivity as it is very flexible and customizable. Page history feature makes versioning and role-back much easier. Managing documents and taking in-depth notes is made easier by using nested pages and links. User can add any type of content like text, markdown elements, images, embed documents. webpage links etc. Notion is so versatile in this regard. The recently introduced Synced block feature enables keeping content across multiple pages up to date.”
RC

Rekha C.

Data Scientist

Starting price
12per user /
per month
learn more
Pros and Cons based on 2,702 verified reviews

Versatile productivity features

Effective team collaboration

Comprehensive project management

Efficient project tracking

Flexible organizational tools

Limited offline functionality

Occasional performance issues

Inefficient search functionality

Complex user experience

Cluttered navigation interface

See pros and cons details

Other Top Rated Knowledge Management Software with Document Management in 2026

Slack logo
Category Leaders

A single place for team communication and workflows

learn more
Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do

Read more about Slack

Users also considered
Wix logo

Website builder & business management platform

learn more
Wix is a website-building and business management platform that helps users create any type of website and expand the brand's online presence. Wix offers its users different ways to build sites; for those less tech-savvy, the Wix Editor is the way to go. It boasts a choice of various pre-designed templates that can be personalized with a drag-and-drop editor and various other AI capabilities, such as an automated text generator.

Read more about Wix

Users also considered
Connecteam logo
Category Leaders

Enhance employee management with the only all-in-one app

learn more
Restrict outsiders from viewing company-sensitive information with a secure app that handles all file types and keeps them in-house.

Read more about Connecteam

Users also considered
monday.com logo

Project management software

learn more
Create a dynamic informational database your whole team can contribute to while they work with flexible knowledge management software so important material never gets lost when people move between teams or roles. Then easily find what you need with custom statuses, hashtags, and filters.

Read more about monday.com

Users also considered
Notion logo

Project and task management tool

learn more
Notion is a project and workflow management solution that helps businesses streamline operations related to goal setting, status tracking, lead management, and more on a centralized platform. It enables users to utilize the drag-and-drop interface to organize, rearrange, and develop ideas or plans.

Read more about Notion

Users also considered
Microsoft SharePoint logo

Collaboration & content management platform

learn more
SharePoint is a collaboration & content management platform which can be used to build portals, collaboration sites, & also content management sites

Read more about Microsoft SharePoint

Users also considered
Confluence logo

Remote team collaboration and knowledge workspace

learn more
Confluence is knowledge management software with flexible customization, organization, and a powerful search engine, empowering collaboration and innovation.

Read more about Confluence

Users also considered
Zoho Desk logo

Customer service software for businesses of all sizes

learn more
With Zoho Desk, create Multi-brand SEO friendly knowledge base articles on cloud for each of your brand to answer your customers FAQ's for faster answers and fewer tickets. This saves your team work on responding to simple questions, and leaves more time to help customers with tricky problems.

Read more about Zoho Desk

Users also considered
Guru logo
Category Leaders

Connect all company knowledge. Access it everywhere. Build t

learn more
AI knowledge platform that connects your company’s data, delivers verified answers, and keeps knowledge accurate automatically.

Read more about Guru

Users also considered
Aha! logo

Platform for strategic product roadmapping

learn more
Aha! Knowledge is the product information hub. Create internal wikis and knowledge bases to share content. Draft docs fast with AI and 100+ templates. Plus, include diagrams with built-in whiteboards. Use Aha! Knowledge with Aha! Roadmaps to document product information alongside strategic plans.

Read more about Aha!

Users also considered
Trainual logo
Category Leaders

Onboarding and training software

learn more
Trainual is an all-in-one employee training platform that centralizes documentation, onboarding, and knowledge management for businesses. The system enables organizations to capture processes, create SOPs, and build comprehensive training programs while tracking completion and ensuring compliance through e-signatures. Trainual integrates with various work applications and serves companies across multiple industries including healthcare, real estate, and business services.

Read more about Trainual

Users also considered
TeamSupport logo

Cloud-based customer support solution for B2B SaaS

learn more
TeamSupport is built for growth-stage B2B SaaS companies who are focused on providing quality customer support, and want to incorporate customer feedback to grow and refine their products.

Read more about TeamSupport

Users also considered
Salesforce Service Cloud logo

AI powered customer service management platform

learn more
Use Salesforce Service Cloud to create a cloud-based knowledge base for both agents & customers. Update & maintain articles based on industry best practices.

Read more about Salesforce Service Cloud

Users also considered
Freshservice logo

A complete IT service management (ITSM) tool for business

learn more
Freshservice helps you build a powerful knowledge base with the most frequently asked questions that plague your service desk. And all this in minutes!

Read more about Freshservice

Users also considered
JIRA Service Management logo

IT service platform for unified support

learn more
JIRA Service Management is an AI-based platform that unites teams to deliver exceptional service experiences. It helps managers scale support across IT, HR, engineering, and customer service with customizable help centers, automated workflows, and self-service tools. Featuring virtual agents and integration with Atlassian's teamwork graph, it connects people, work, and goals while reducing disruptions and improving incident resolution.

Read more about JIRA Service Management

Users also considered
Flowlu logo
Category Leaders

Work automation and team collaboration in one platform.

learn more
Flowlu’s knowledge management system helps you create, store, and organize essential business information in one place. Streamline team collaboration, maintain internal documentation, and provide easy access to FAQs, guidelines, and best practices to boost productivity and knowledge sharing.

Read more about Flowlu

Users also considered
SolarWinds Service Desk logo

IT Service Desk & Asset Management Software

learn more
SolarWinds Service Desk is a fully integrated service desk and asset management solution that allows IT and other service providers to effectively manage and connect service requests to IT assets. Code-free customization allows customers to fully deploy a robust ITSM solution within days.

Read more about SolarWinds Service Desk

Users also considered
Bitrix24 logo

All in one business management workspace

learn more
Bitrix24 is a leading FREE social knowledge management and collaboration platform used by over 12 million companies worldwide. Available in cloud and on-premise with open source code access. Share and discuss ideas, manage knowledge, manage projects and do more with Bitrix24!

Read more about Bitrix24

Users also considered
Microsoft Viva Engage logo

Enterprise Social Network (ESN) to connect and communicate

learn more
Microsoft Viva Engage is a private enterprise social networking solution that enables employees to collaborate securely across time and distance. Microsoft Viva Engage provides a single, secure platform on which companies can share information, resources and business applications

Read more about Microsoft Viva Engage

Users also considered
IT Glue logo
Category Leaders

Track, find and know everything in under 30 seconds.

learn more
IT Glue is an intelligent Knowledge Management solution designed to help IT teams automate, consolidate and integrate all their critical IT information. Everything you need at your fingertips, with a single source of truth for SOPs, licenses, how-to guides, assets, passwords, vendors and more.

Read more about IT Glue

Users also considered
Document360 logo
Category Leaders

AI-powered knowledge base and documentation software

learn more
Document360 is an AI-driven knowledge management platform that empowers teams to create, organize, and share content effortlessly. With intelligent search, automated content suggestions, and analytics, it streamlines knowledge sharing and ensures easy access to critical information.

Read more about Document360

Users also considered
KnowledgeOwl logo
Category Leaders

Knowledge base and documentation software

learn more
AI-forward knowledge base software built with customer-first development principles. Intelligent search, automated workflows, and flexible repositories that scale with growth and centralize organizational knowledge.

Read more about KnowledgeOwl

Users also considered
livepro logo

Knowledge management system

learn more
livepro is a cloud-based knowledge management solution designed to improve customer experience & staff engagement. The knowledge base can be used by every business department including HR, contact center agents and training departments, and set up for customer self-service to reduce support tickets.

Read more about livepro

Users also considered
Caspio logo

Build online database applications without coding.

learn more
Caspio is the world’s leading LOW-CODE platform for building online database applications without having to write code.

Read more about Caspio

Users also considered
Help Scout logo

Cloud-based customer support platform

learn more
Help Scout is a shared inbox, help center, and live chat software that gives your team the tools needed to easily manage customer communications. The platform offers a range of features, including AI-powered tools, integrations, and analytics, to empower both your team and your customers.

Read more about Help Scout

Users also considered

Key features for Knowledge Management software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Knowledge Base Management: Reviewers highlight the ability to create, organize, and share various types of content, making it a centralized and customizable hub for storing and accessing information. 94% of reviewers rated this feature as important or highly important.
  • Content Management: Users appreciate the tools for organizing, storing, and updating various content types, enhancing collaboration and ensuring easy access to up-to-date information. 92% of reviewers rated this feature as important or highly important.
  • Text Editing: Users find the text editing features intuitive and versatile, allowing for rich formatting and real-time collaboration, which improves the quality and clarity of content. 86% of reviewers rated this feature as important or highly important.
  • Access Controls/Permissions: Reviewers emphasize the flexibility and granularity in setting permissions, ensuring secure access to information and effective collaboration across different roles. 86% of reviewers rated this feature as important or highly important.
  • Full Text Search: Users appreciate the full-text search capability, which helps quickly locate relevant information within large volumes of data, enhancing productivity and efficiency. 86% of reviewers rated this feature as important or highly important.