getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Knowledge Management Software with Mid size business - Page 9

Last updated: October 2026

1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

347 software options

KMS Lighthouse logo

Knowledge management for call centers, tech support and more

learn more
Lighthouse for Call Centers,
Lighthouse for Remote Teams,
Lighthouse for Self Service, Virtual Assistant, AI & Automation,
Lighthouse for Training Centers, HR Training

Read more about KMS Lighthouse

Users also considered
Thought Industries logo

Leading Customer Learning & Intelligence Platform

learn more
Consolidate your knowledge base into a single, comprehensive solution where you can train, onboard, and certify customers; bringing documentation and training management together. Create, manage, and distribute content across the customer lifecycle to ensure adoption, retention, and advocacy.

Read more about Thought Industries

Users also considered
GitBook logo

Knowledge management solution for engineering teams

learn more
GitBook is a cloud-based knowledge management tool designed for engineering teams that streamlines the process of sharing knowledge and documentation within an organization.

Read more about GitBook

Users also considered
Coveo Relevance Cloud logo

Artificial intelligence (AI)-enabled enterprise search tool

learn more
Coveo Relevance Cloud is an artificial intelligence (AI)-enabled software designed to help businesses across manufacturing, healthcare, telecommunications, and other industries streamline enterprise search and knowledge management operations. It enables professionals to manage content filtering, agent responses, and customer service and support activities.

Read more about Coveo Relevance Cloud

Users also considered
Dezide logo

Interactive Troubleshooting Guides

learn more
Dezide is a technical troubleshooting platform that transforms how companies reduce troubleshooting time, fixes issues on the first visit and transfer skills.

Read more about Dezide

Users also considered
Starmind logo

Workforce and knowledge management software

learn more
Starmind is a workforce and knowledge management software that is designed to assist multiple business sectors, such as human resources, sales, research & development, customer support, project staffing, and IT operations. It helps organizations manage content, share knowledge resources, handle networking, search specific information, and more from within a unified platform.

Read more about Starmind

Users also considered
Drillster logo

Adaptive learning solution

learn more
Drillster is a smart learning app that keeps critical competencies top of mind, so people can deliver top performance using the right skills at the right time. Effective and efficient, for both learning professionals and learners.

Read more about Drillster

Users also considered
Neocase HR logo

Lovable HR Services powered by IA

learn more
With Neocase's Case Management Software, you can improve your team's productivity, reduce response times, and increase customer satisfaction. Neocase is user-friendly and can be customized to meet the specific needs of your organization.

Read more about Neocase HR

Users also considered
Deepser logo

Service Management without complexity - no code.

learn more
Transform documentation, procedures and historical tickets into an AI powered knowledge hub. Deepser helps users and operators find answers in seconds through a native chatbot that understands context and retrieves information from multiple sources.

Read more about Deepser

Users also considered
FORM OpX logo

The Digital Assistant for the Frontline

learn more
FORM OpX empowers teams to improve operational compliance by digitizing audits and inspections on mobile to reduce risk and improve safety and quality from the frontline.

Read more about FORM OpX

Users also considered
PHPKB logo

Knowledge management solution

learn more
PHPKB helps organizations manage, modify, remove, or add documents, files, training materials, FAQs, how-to guides, and more in a centralized repository. Users can handle the entire document lifecycle, from authoring to collaboration, modification, and deactivation.

Read more about PHPKB

Users also considered
Smart Tribune logo

Customer Self-Service

learn more
Give your customer support team their own go-to help centre where they can access the most updated content 24/7 from your knowledge base to resolve customer issues quickly, efficiently, and effectively.

Read more about Smart Tribune

Users also considered
LogicalDOC logo

Enterprise document management for SMBs

learn more
LogicalDOC is a document management platform which stores all company documents in a centralized repository and enables teams to create, collaborate on, and manage any number of documents

Read more about LogicalDOC

Users also considered
Sugester logo

Help desk management tool for small and midsize businesses

learn more
Sugester is a marketing automation system that helps small and medium-sized businesses with customer communication, product management, and team collaboration. Key features include live chat, task management, forum, knowledge base, feedback, and customer relationship management.

Read more about Sugester

Users also considered
Tesseron logo

work with the flow

learn more
Tesseron ist die Service-Management-Plattform für den Mittelstand – transparent. automatisiert. integriert und made in Germany

Read more about Tesseron

Users also considered
Customer Communities logo

Leading Community Platform for Customer Success & Support

learn more
Finally, a Knowledge Base that's always up to date. inSided is the only platform that allows you to combine the best answers from your user community with your Knowledge Base.

Read more about Customer Communities

Users also considered
Axero logo

Intranet software and collaboration solutions.

learn more
Axero provides easy-to-use knowledge management software that boosts productivity, unifies your people, and helps your company thriv...

Read more about Axero

Users also considered
Tervene logo

Standardize Operational Excellence across every site

learn more
Tervene standardizes checklists and standard work instructions for Gemba walks, audits, and shift handovers. It is not a document repository: content lives inside operational routines, not in a separate library.

Read more about Tervene

Users also considered
Stonly logo

Cloud-based knowledge management and decision tree software

learn more
Stonly is knowledge management software for customer service that drives fast, accurate resolutions. With it, you can create step-by-step guides, decision trees, AI answers, automations, walkthroughs, checklists, and knowledge bases for your agents and customers.

Read more about Stonly

Users also considered
MindTouch logo

The Customer-First Knowledge Management Platform

learn more
MindTouch is a leading provider of enterprise-grade, AI-powered knowledge management solutions that help mid-size to large organizations improve self-service, enhance agent assistance and increase customer lifetime value.

Read more about MindTouch

Users also considered
RightAnswers logo

Knowledge management software

learn more
RightAnswers by Upland is a knowledge management software designed to help businesses of all sizes store, view, and manage information about processes, operations, support, and more in a centralized repository for future reference. The platform enables organizations to improve customer service agents’ performance and productivity and integrate self-service capabilities for clients.

Read more about RightAnswers

Users also considered
KronoDesk logo

Powerful help desk & service management software

learn more
KronoDesk is a cloud-based and on-premise integrated customer support system that includes help desk ticketing, customer support forums and an online knowledge base in a single user interface. Designed specifically for software support teams, KronoDesk feeds the application lifecycle from end-to-end

Read more about KronoDesk

Users also considered
VKS logo

Visual work instruction software

learn more
VKS is a visual work instruction software designed to help businesses in manufacturing businesses streamline processes, increase productivity, and improve efficiency via accurate work instructions.

Read more about VKS

Users also considered
Elastic Enterprise Search logo

Search everything, anywhere

learn more
Elastic Enterprise Search (Previously known as Swiftype) is Elasticsearch, with a complete set of specialized tools and extensible APIs that make it easy to build search solutions and give users the best answers, every time.

Read more about Elastic Enterprise Search

Users also considered
C2 logo

The ultimate ITSM platform

learn more
C2 ITSM is an integrated IT service management software designed for organizations looking to provide highly refined quality service delivery. It’s also an ITIL-ready and codeless service desk built for reaching ultimate automation potential and operating best-in-class ticketing.

Read more about C2

Users also considered