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Top Rated Knowledge Management Software with Mid size business - Page 9

Last updated: June 2026

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336 software options

Twine logo

Intranet & collaboration platform

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Twine is a cloud-based intranet & collaboration platform which offers forums, polls & surveys, news & blogs, instant messaging, calendars, file manager, & more

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Foresight Intelligence Center logo

Business intelligence & forecasting solution

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The Foresight Intelligence Center combines data in various places into a dashboard that can be personalized to suit any team member. The dashboard updates automatically and pings users in case of exception. It allows the enterprise to find information such as correlation between help desk volume.

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Virtual College logo

Cloud-based learning management system for staff training

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Enable LMS is a cloud-based learning management system with which enterprises can create & manage staff training programs & track learner progress online

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Pega Customer Service logo

Software for managing customer service operations

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Pega Customer Service is designed to help businesses in finance, healthcare, manufacturing, insurance, and other businesses forecast customers' needs, monitor outstanding tasks, and manage web interactions in real-time. It enables businesses to process incoming customer service requests and assure full compliance with internal processes and regulatory requirements.

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IntelligenceBank Knowledge Management logo

Manage documents and data online

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IntelligenceBank is an 'out of the box' yet highly customizable knowledge management platform, that enables you to seamlessly share documents, form data, live data feeds and social knowledge with your team.

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WorkTogether logo

A workflow-based intranet solution for companies in Italy

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WorkTogether is a collaborative intranet program for Italian companies with over 100 employees. It provides business leaders with over 40 customizable modules, enabling them to engage staff, restructure internal communications, manage projects, build knowledge bases, and create approval processes.

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Neocase HR logo

Lovable HR Services powered by IA

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With Neocase's Case Management Software, you can improve your team's productivity, reduce response times, and increase customer satisfaction. Neocase is user-friendly and can be customized to meet the specific needs of your organization.

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Coveo Relevance Cloud logo

Artificial intelligence (AI)-enabled enterprise search tool

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Coveo Relevance Cloud is an artificial intelligence (AI)-enabled software designed to help businesses across manufacturing, healthcare, telecommunications, and other industries streamline enterprise search and knowledge management operations. It enables professionals to manage content filtering, agent responses, and customer service and support activities.

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Dezide logo

Interactive Troubleshooting Guides

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Dezide is a technical troubleshooting platform that transforms how companies reduce troubleshooting time, fixes issues on the first visit and transfer skills.

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GLPI logo

GLPI is an IT Service Management software.

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GLPI is an IT Service Management software based on open source technologies. It is a suite for IT, project, financial and user management. GLPI can support companies of any size, and offers both on-premises and cloud (SaaS) solutions.

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Starmind logo

Workforce and knowledge management software

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Starmind is a workforce and knowledge management software that is designed to assist multiple business sectors, such as human resources, sales, research & development, customer support, project staffing, and IT operations. It helps organizations manage content, share knowledge resources, handle networking, search specific information, and more from within a unified platform.

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Drillster logo

Adaptive learning solution

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Drillster is a smart learning app that keeps critical competencies top of mind, so people can deliver top performance using the right skills at the right time. Effective and efficient, for both learning professionals and learners.

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Thought Industries logo

Leading Customer Learning & Intelligence Platform

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Consolidate your knowledge base into a single, comprehensive solution where you can train, onboard, and certify customers; bringing documentation and training management together. Create, manage, and distribute content across the customer lifecycle to ensure adoption, retention, and advocacy.

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FORM OpX logo

The Digital Assistant for the Frontline

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FORM OpX empowers teams to improve operational compliance by digitizing audits and inspections on mobile to reduce risk and improve safety and quality from the frontline.

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PHPKB logo

Knowledge management solution

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PHPKB helps organizations manage, modify, remove, or add documents, files, training materials, FAQs, how-to guides, and more in a centralized repository. Users can handle the entire document lifecycle, from authoring to collaboration, modification, and deactivation.

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Smart Tribune logo

Customer Self-Service

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Give your customer support team their own go-to help centre where they can access the most updated content 24/7 from your knowledge base to resolve customer issues quickly, efficiently, and effectively.

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LogicalDOC logo

Enterprise document management for SMBs

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LogicalDOC is a document management platform which stores all company documents in a centralized repository and enables teams to create, collaborate on, and manage any number of documents

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Sugester logo

Help desk management tool for small and midsize businesses

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Sugester is a marketing automation system that helps small and medium-sized businesses with customer communication, product management, and team collaboration. Key features include live chat, task management, forum, knowledge base, feedback, and customer relationship management.

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Alloy Navigator logo

Award winning IT Asset Mgmt and Service Mgmt platform

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Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges.

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Tesseron logo

work with the flow

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Tesseron ist die Service-Management-Plattform für den Mittelstand – transparent. automatisiert. integriert und made in Germany

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Customer Communities logo

Leading Community Platform for Customer Success & Support

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Finally, a Knowledge Base that's always up to date. inSided is the only platform that allows you to combine the best answers from your user community with your Knowledge Base.

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Tervene logo

Manufacturers, Operations, Plant Managers, Supervisors

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Platform supporting your daily operations control: audits, gemba walks, meetings structure, tasks, improvement.

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Stonly logo

Cloud-based knowledge management and decision tree software

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Stonly is knowledge management software for customer service that drives fast, accurate resolutions. With it, you can create step-by-step guides, decision trees, AI answers, automations, walkthroughs, checklists, and knowledge bases for your agents and customers.

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Novo Solutions logo

Asset & Work Order Management

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User-friendly and flexible web and mobile Asset, Work Order and Customer Service solution. Geo-tag and map assets. Schedule Preventative Maintenance.

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MindTouch logo

The Customer-First Knowledge Management Platform

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MindTouch is a leading provider of enterprise-grade, AI-powered knowledge management solutions that help mid-size to large organizations improve self-service, enhance agent assistance and increase customer lifetime value.

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