getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Knowledge Management Software with Whatsapp

Last updated: June 2026

1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

16 software options

Zendesk Suite logo

AI powered customer service across all channels

visit website
Zendesk offers a smart knowledge base for self-service that integrates seamlessly into its help desk software. It can be used internally by agents for quick resolutions, and externally by customers. Companies that use Zendesk's knowledge base software can reduce support costs by 50%.

Read more about Zendesk Suite

Users also considered
Zoho Desk logo

Customer service software for businesses of all sizes

visit website
With Zoho Desk, create Multi-brand SEO friendly knowledge base articles on cloud for each of your brand to answer your customers FAQ's for faster answers and fewer tickets. This saves your team work on responding to simple questions, and leaves more time to help customers with tricky problems.

Read more about Zoho Desk

Users also considered
LiveAgent logo

Multichannel Help Desk Solution with Powerful AI Features

learn more
LiveAgent is the ultimate help desk and company knowledge management solution. It helps businesses create external and internal knowledge bases and offers many other must-have features. LiveAgent is a leader in delivering customer satisfaction.
Start with a 30-day free trial, no credit card required

Read more about LiveAgent

Users also considered
Hiver logo

Modern, AI help desk software built for fast teams.

learn more
Hiver is a modern, AI customer service platform with strong knowledge management capabilities. Create public FAQs and help articles for 24/7 self-service, build an internal repository for SOPs and policies. Customize categories, design, and domains with ease, and integrate articles with live chat.

Read more about Hiver

Users also considered
Milldesk logo

IT help desk and service desk management

learn more
Milldesk is an IT help desk and service management platform designed for IT service providers and organizations of all sizes. Key features include intelligent workflows, automatic and scheduled tickets, communication tools, contract management, customizable branding, and feedback management.

Read more about Milldesk

Users also considered
HappyFox Help Desk logo

Helpdesk, customer support software

learn more
HappyFox is a cloud based, all-in-one help desk and customer support software. HappyFox's ticketing system enables the quick resolution of customers' issues via an efficient customer support workflow. The platform provides a built-in knowledge base, community forum and end-user support portal.

Read more about HappyFox Help Desk

Users also considered
Inbenta logo

A Conversational AI Platform that Reduces Support Requests

learn more
Inbenta's Conversational AI Platform automates communications 24/7 and helps reduce incoming support requests providing up to a 90% self-service rate.

Its unique NLP technology powers 4 modules that help brands offer 360º conversational experiences across channels and boost agents performance.

Read more about Inbenta

Users also considered
UseResponse logo

All-in-one Customer Support and Feedback Suite

learn more
Organize online documentation, customer self-service and provide customer support with UseResponse's customer feedback software and help desk system.

Read more about UseResponse

Users also considered
easiware logo

No more claims, only conversations

learn more
easiware transforms customer interactions by centralizing knowledge, automating requests, and utilizing intelligent technologies. This approach creates memorable customer experiences, fostering brand loyalty and long-term business sustainability.

Read more about easiware

Users also considered
Helpfruit logo

AI chatbots and help pages with all the protections you need

learn more
Helpfruit: Give your customers the right answer at the right time with AI chatbots and help pages. Escalate to live chat if needed.

Read more about Helpfruit

Users also considered
Smart Tribune logo

Customer Self-Service

learn more
Give your customer support team their own go-to help centre where they can access the most updated content 24/7 from your knowledge base to resolve customer issues quickly, efficiently, and effectively.

Read more about Smart Tribune

Users also considered
SysAid logo

AI-enabled ITSM platform for businesses of all sizes

learn more
SysAid is an ITSM software platform that enhances IT service management with AI chatbots, workflow automation, and asset management.

Read more about SysAid

Users also considered
Faveo Helpdesk logo

Faveo Helpdesk helps simplify the customer support process

learn more
Faveo Helpdesk has served various clients across the globe to track and manage customer support. It helps your team stay organized. Faveo is integrated with email, phone, chat, social media (Facebook, Twitter), and many third-party applications. It is easy to install, easy to use, and cost-effective.

Read more about Faveo Helpdesk

Users also considered
GreenRope logo

CRM solution for sales, marketing and operations

learn more
GreenRope is a scalable CRM and marketing automation tool, enabling businesses to consolidate sales, marketing and operations data, in order to streamline and grow their business. The cloud-based platform contains modules for sales, marketing, and operations to close deals, gain leads, and collaborate.

Read more about GreenRope

Users also considered
Bitrix24 logo

All in one business management workspace

learn more
Bitrix24 is a leading FREE social knowledge management and collaboration platform used by over 12 million companies worldwide. Available in cloud and on-premise with open source code access. Share and discuss ideas, manage knowledge, manage projects and do more with Bitrix24!

Read more about Bitrix24

Users also considered
Needl.ai logo
(0)

AI-based platform for streamlining data aggregation tasks

learn more
Needl.ai is an AI-based platform designed to streamline data aggregation from a variety of sources, including chats, emails, notes, cloud drives, news, blogs, and regulatory information. It offers tools for organizing and collaborating on this diverse pool of data, aiming to enhance workflow in handling information and facilitating teamwork among users.

Read more about Needl.ai

Users also considered