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Zoho Campaigns
5
157
4
112
3
32
2
9
1
5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Simplified email and SMS marketing management software
Table of Contents
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Zoho Campaigns - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: May 2026
Zoho Campaigns overview
Based on 315 verified user reviews
What is Zoho Campaigns?
Reviews for Zoho Campaigns come from a wide variety of industries, including marketing and advertising (11% of reviewers), information technology and services (10%), and computer software (8%). The most frequent use case for Zoho Campaigns cited by reviewers is email marketing (86% of reviewers).
What do users say about Zoho Campaigns pricing?
Most reviewers indicate Zoho Campaigns offers strong value for money, especially for small businesses, and they appreciate the affordable, scalable plans. Some users report the pricing structure is confusing, and they wish for more transparent options.
What are the most popular integrations for Zoho Campaigns?
The Zoho Campaigns integration most frequently cited by reviewers is Zoho CRM, a CRM product rated 4.7 out of 5 for its integration with Zoho Campaigns.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Email Campaigns
User Interface
Email Automation
Email Sending
Pricing
Bugs and Issues
Zoho Campaigns’s user interface
Zoho Campaigns review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.2
Ease of use
4.2
Customer support
4.3
Reviews sentiment
What do users say about Zoho Campaigns?
Reviewers indicate Zoho Campaigns offers robust email marketing tools, helpful automation, and strong integration with Zoho CRM, making campaign management and audience segmentation efficient. They appreciate the customizable templates, affordable pricing options, and reporting features that help track campaign performance and engagement. Many find it suitable for small businesses due to its free plan and scalability.
Users report the interface can be confusing or outdated, with a learning curve for new users. They say customer support is inconsistent and some experience bugs or glitches. Some feel third-party integrations and template customization are limited compared to other platforms.
Select to learn more
Who uses Zoho Campaigns?
Based on 315 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Zoho Campaigns's key features
Most critical features, based on insights from Zoho Campaigns users:
All Zoho Campaigns features
Features rating:
Zoho Campaigns alternatives
Zoho Campaigns
Starting from
4
Per month
EngageBay CRM
Starting from
14.99
/user
Per month
Omnisend
Starting from
16
Per month
HubSpot Marketing Hub
Starting from
15
/user
Per month
Zoho Campaigns pricing
Pricing plans
Pricing details:
User opinions about Zoho Campaigns price and value
Value for money rating:
Of 53 reviews that provide robust commentary on Zoho Campaigns's price and value, mention it in a positive light.
Most users consider Zoho Campaigns to offer strong value for money, especially for small businesses and startups. They say the platform is affordable across all tiers and appreciate the availability of a free plan and free trial, which allow them to explore nearly full functionality before committing. Reviewers indicate that Zoho Campaigns’ pay-as-you-go and per-use options help them manage costs effectively, and they like the flexibility to add features or integrate with other Zoho tools as needed. Users think the product’s pricing is competitive compared to alternatives, and they highlight the cost savings when using Zoho One suite or switching from other platforms. Most reviewers appreciate that the platform includes a wide range of features at a lower cost, making it accessible and practical for growing businesses.
Some users report that Zoho Campaigns’ pricing structure is confusing or complex, with costs increasing quickly as subscriber numbers grow. They find the jump between pricing tiers significant and sometimes feel the value does not match the included modules or features. Some reviewers feel the offer lacks flexibility and that the platform can become expensive compared to other providers, especially if their needs change or expand. A few users say the free trial is limited and wish for clearer, more transparent pricing options.
, and
Zoho Campaigns integrations (53)
Integrations rated by users
We looked at 315 user reviews to identify which products are mentioned as Zoho Campaigns integrations and how users feel about them.
Integration rating: 4.7 (31)
Integration rating: 5.0 (7)
“Don't really need it, but nice to have.”
Leland B.
President
Integration rating: 4.3 (4)
“Because it allows me to integration TT with my email software (Flodesk).”
Kathryn A.
Program Integration Manager
Integration rating: 5.0 (4)
“For communication with clients and candidates.”
Julie M.
Owner
Integration rating: 4.7 (4)
Integration rating: 5.0 (3)
“Orders come into woocommerce, port into fishbowl, get fulfilled,, push back to woocommerce.”
“Don't reinvent the wheel”
Willem T.
Systems Director
Zoho Campaigns customer support
What do users say about Zoho Campaigns customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Zoho Campaigns customer support.
A significant portion of users find Zoho Campaigns' customer support responsive, helpful, and available across multiple channels.
Widely noted by reviewers, support materials and documentation assist in learning and using the product effectively.
A minority of users report slow response times and difficulty getting issues resolved, especially with first-tier support.
Select users mention support agents lack product knowledge and often provide unhelpful or generic responses.
Support options
Training options
To see what individual users say about Zoho Campaigns's customer support, check out the review snippets below.
“The software is easy to deploy due to its user friendly interface and responsive customer support services providers.”
Chourouk D.
Marketing Manager
“Zoho's problems remain the same irrespective of the product, their customer support is sluggish and query resolution takes much time.”
Shubham V.
Manager
Zoho Campaigns FAQs
Zoho Campaigns has the following typical customers:
Freelancers, Small Business, Large Enterprises, Mid-size Business
These products have better value for money
Q. What is Zoho Campaigns used for?
Create, plan, execute and monitor your email campaigns and SMS campaigns at a sensible price with this feature-rich, easy-to-use, and effective email and SMS marketing software. With Zoho Campaigns, you can create and send responsive bulk emails and SMS which can be automated giving you full control to reach and engage your leads and customers. Dynamic Content in Zoho Campaigns helps you to target your leads and customers. You can also design impressive emails with the help of pre-designed templates to avoid creating email campaigns from scratch. Zoho Campaigns adheres to the requirements of the CAN-SPAM Act helping you to create a transparent and honest relationship with your contacts. It integrates with most of Zoho's in-house apps like the Zoho CRM, Zoho Survey, Zoho Analytics, etc., and also other third-party apps like G-Suite, Shopify, Eventbrite, and many more for better productivity. You can also visualize how your audience might engage with your emails and pass the baton to email marketing automation by creating content and defining triggers for sending behaviour-centric emails.
Q. Does Zoho Campaigns support mobile devices?
Zoho Campaigns supports the following devices:
Android, iPhone, iPad
Q. What level of support does Zoho Campaigns offer?
Zoho Campaigns offers the following support options:
Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, Phone Support, 24/7 (Live rep)
