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4.6
/5
179
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What users say
Price starts from
275
Per month
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Free trial
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89.95
Per month
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Free trial
Price starts from
65
/user
Per month
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Free trial
Price starts from
5000
Per year
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Free trial
Price starts from
40
/user
Per month
Pricing model
Free trial
Verified reviewer
Construction, 1-10 employees
Used daily for 1-2 years
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Our overall experience with Raken has been great. We have been awarded new projects because the general contractor liked receiving these reports. Also we have been able to demonstrate the work was done when going through a lawsuit.
Provides documentation for back up, shows your company is profesional, encourages accountability
Pictures are sometimes misdated, different profiles add up to the price and it can become expensive.
Thank you for your feedback! Please reach out to us at help@rakenapp.com and we will be happy to assist you with this.
Raymond B.
Construction, 1-10 employees
Used daily for 1-2 years
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The Raken App has streamlined our reporting process. In the past our reporting process included taking photos and field notes. At the end of the day we would have to enter field notes into a word processor, download photos and then merge and convert to a PDF file. The Raken App completes all of these processes automatically and will additonally send the final report to email recipients. Our clients receive a clean, concise report that not only documents our daily observations, but also the progression of the project. In the event that you encounter a problem while using Raken, their customer service is outstanding. I highly recommend the Raken App.
Ease of use
The best plan is expensive for a smaller company.
Raymond, thank you for the review and feedback. This is what we love to hear and we appreciate you listing the many ways that Raken helps you do your job.
Verified reviewer
Construction, 201-500 employees
Used daily for 6-12 months
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Raken is the most affordable and efficient daily reporting tool and report generator I have used thus far.
The reporting through the subcontractors allows for the easiest and most time efficient daily documentation.
When multiple users input data offline there is a disconnect for choosing which data supersedes the others
Glad to hear Raken is working out well for you! We¿re currently making further improvements to our offline mode so it would be great to understand your use-case fully. Feel free to reach out by email to help@rakenapp.com with any questions. Thanks!
Verified reviewer
Construction, 1-10 employees
Used weekly for 2+ years
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Raken was the solution to our Daily Report Delema. Years of filing paper dailys left us with mountains of papers to file, lack of information, and inconsistent reporting. On the surface this is OK until something happens down the road that you need to look back. Sometimes a job that is over 5 years old needs to get dusted off and dredged out from the bowels of the filing cabinet. Raken solves that...
It is a software my guys in the field will and do use. It is simple as that.
Although constant updates are good, Raken does change their online site up relatively frequently as they roll out newer and better options for the product. Although the end result is good, for those who do not adapt to change in the technology world, or are not tech savvy it can be a bit frustrating.
Thank you for your review and feedback! We really appreciate this information as it helps with further development of Raken. If you need any assistance with using Raken in the most efficient way possible, please feel free to reach out to us at help@rakenapp.com or give us a call at 866-438-0646. We would be happy to help. Thank you!
Aneisha L.
Civil Engineering, 11-50 employees
Used daily for 2+ years
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Just amazing! It doesn't matter if it is billing, recommendations, walking a non-tech employee through logging on, assisting on feature access or training, this company is by far one of the best in customer service and the level of power for field reporting is superior to anything we have had in the past!
1. Cloud based (no expensive servers, no storage limits) 2. Extremely easy to use 3. Allows Foremen/Superintendents to have very detailed field reports 4. Can share photos, recordings, weather, and reports with a link vs. large emails 5. Can track jobs by crews, employee, and cost codes 6. Easily document weather delays 7. Voice recording allows for a LOT of flexibility and complete detail 8. Phone, ipad, tablets or desktop are part of the accessibility with just a logon 9. All this at an affordable price 10. If you need to go to mediation and/or court, this is quite the electronic storage 11. Allows for employee to sign the time/work performed and no accidents 12. Easily modify your daily field report for different jobs.
1. We started when it first launched and it didn't have all the features but they were listening and added new things constantly 2. Would like to see more gps functions later for time card validating
Thanks for your time writing this review and feedback, Aneisha! This is very exciting to hear. We have built Raken based on customer feedback and will continue to do so. Thank you!
David C.
Construction, 11-50 employees
Used daily for 2+ years
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Before Raken our Superintendents were filling out numerus hand written forms each day, this caused it to be impossible to get updated information with out making a lot of phone calls that took the eyes of our Superintendents off the quality of work being preformed. with Raken we have adapted all the information into the system and it can be accessed at any time, with pictures and descriptions. When we were looking for an app to cover all of our needs, Raken was the best option and at a affordable price. The Raken support team has always been quick to assist when needed.
It has all the reporting areas we need to provide quick access to information and our Superintendents can easily fill out information during the work day without taking a lot of time away from overseeing work quality.
Raken is always wanting feedback so they can improve the content of the program, our company has sent several ideas in for consideration over the time we have used the Raken program. Raken always response letting us know they appreciate our input.
Susan W.
Construction, 1-10 employees
Used daily for 2+ years
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We are steel erectors running 3 crews. We were going crazy trying to keep up with who was where doing what. None of our Forman are good with paper processing. We introduced them to Raken and we get more detail on a daily basis that we ever thought possible. They love it....what was burdensome communication is now bragging rights....the Forman take pride in their work and out-do each other with...
simplicity, affordability
limited search ability from the app.
Thanks for the review Susan! Glad we could make your daily reporting process much simpler.
John B.
Construction, 51-200 employees
Used daily for 1-2 years
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Raken is good. But far from the best. It is expensive for what little it does. I think for what it offers. Others will soon come along and find it essy to do more for far less
Raken is for all intents and purposes a great software for daily reports. Weather is right there. Days can be pulled up and out when needed
There are many things that other software does, within their daily reporting capabilities that Raken simply doesn't. issue tracking and reporting is much better with other software. And the ability to customize the daily reports on a per job basis is better with other software
Thanks for your great feedback! We'd love to schedule time to go over Raken with you. Although we start out as a simple easy to use daily reporting app, there¿s a lot more that our software offers, including subcontractor collaboration, photo management, Time Cards, Summary Reports, Executive Dashboard, budgeting of hours, and more. We want to make sure that you get the most out of our solution so please email us at help@rakenapp.com to schedule a free (as always) training session with one of our team members. Thank you!
Noah A.
Construction, 1-10 employees
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Easy to use and take photos for daily construction reports. App works well and didn't crash on me. Unlimited photo storage as well as nice PDF output if needed.
I really wanted to like this software. Unfortunately it is missing some key features that I needed. You are not able to customize the reports enough for our use. Most importantly you are not able to make some fields required. I need to know YES or NO if a safety walk has been completed that day. The pricing is also way too high for a daily reporting app. Customer Service was very good and they seem to really care but they are missing some basic features.
Thanks for your feedback, Noah! As Raken was built entirely around customer feedback, we really appreciate hearing what would help you with your reporting process. I¿m submitting your request to have a mandatory field inside the survey section. Hopefully that¿s something our team will be able to implement in a future release. If there¿s anything else you would like to see, please feel free to reach out to us at help@rakenapp.com. Thanks again!
Gary M.
Construction, 11-50 employees
Used daily for 2+ years
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Saving time
Ease of use, Features and the commitment from your support staff
Cost for all the features for a single user
Thanks for the review, Gary!
Gretchen L.
Construction, 11-50 employees
Used daily for 1-2 years
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There have been some frustration with the program, however the customer service is excellent.
The date stamped - time sheets - imported cost codes
Can't custom very well - mobile application - signing timesheets or toolbox talks
Chris K.
Construction, 1-10 employees
Used daily for 6-12 months
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Easy to use. Easy to learn. Liked the price for what we got.
Didn't like downloading one by one each report to save, very time consuming. Didn't like that we couldn't switch up the questions and customize those on the account we chose.
Hey Chris, thanks for the review and feedback! Customizable features are available on our Professional and Performance packages and offer a wide range of possibilities. Let us know if you need any other information or support.
Sarah Ruth O.
Construction, 11-50 employees
Used weekly for 6-12 months
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Several TPAs that we work with require us to use RAKEN and so we use it for the pricing of projects for our contracting team
the pros of this software are the synchronicity and ease of implementation with other software. Several of our other vital programs are able to link to Raken and so that is our favorite part about it.
Due to the newness of the cloud based system and the fact that our office is more used to programs such as Xactimate, the amount of time spent on sorting out issues is a con for us.
Hey Sarah! Thanks for the review and feedback! We are constantly working on improving our integrations and adding new ones to make Raken stronger and more connected. If you have any questions or need help, feel free to call us at 866-438-0646 or email us at help@rakenapp.com and we'll be happy to assist!
Verified reviewer
Construction, 51-200 employees
Used daily for 1-2 years
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I can always review reports as long as I have cell service on my iPhone.
No real complaints. They continue to make improvements.
Thank you for the review!
Rafael M.
Construction, 1-10 employees
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The main benefit was the time saving aspect of doing daily reports. No need to hand fill out a form, just open up the app right from your phone and answer a few questions and leave some comments. Super Easy. The money saved from having someone use this app far surpasses the cost of someone having to take time out of the day to fill out a daily report manually and then submit and log it.
Our company used the free trial and after seeing how easy the app was to use we plan to purchase this for future use on projects. All you have to do is answer a few questions and a daily report is automatically generated. This includes taking pictures right on the apps interface and having it time stamped and in the report. The automatic weather report was a cool inclusion as well.
No cons were added to this review
Thanks Rafael. Glad to hear you find Raken easy-to-use. That's our #1 goal!
Alan B.
Construction, 501-1,000 employees
Used daily for less than 6 months
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The daily report is putting time back into my day. I can do a report while at the building and don't have to do it from my vehicle or office.
With Raken I can check my jobs, take notes and photos, and quickly send to the customer. The customer knows I have been there and can review progress right from my email.
You do have to move up to the much more expensive option to customize your daily report.
It's great to hear how Raken is helping you save time and update customers efficiently! Thanks for the review, Alan.
michael f.
Construction, 1-10 employees
Used daily for less than 6 months
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it makes my job easier
Our company loves this app its been great for the field guys and the fact it tracks hours is a plus. customer service is great
could be cheaper in price. that`s about all the cons
Thanks for the review and feedback, Michael! Glad to hear that the Raken app works well for the field guys. It's always nice to hear when our product makes your job easier.
Philip P.
Pharmaceuticals, 501-1,000 employees
Used weekly for 6-12 months
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A good software that allows you to track time and cost that goes into a project.
Software does not allow you to edit entries. You have to delete the entry and re-enter which can be bothersome.