Egnyte Pricing, Features, Reviews and Alternatives

Very robust software for storing documents in the cloud. Allows everyone to access latest versions. Favorite aspect is the ability to share files and be notified when and where they are opened from. It's also nice to have version history for files. Lastly, having desktop file access makes using very seamless. It's just like using your regular (C:) drive.

Sharing capability has to be done through the online site. It would be nice to be able to get a sharing link straight from the desktop file system.

Egnyte is a cloud storage service with some basic admin controls and a desktop app that allows you to treat it as a network drive, as well a browser-based service. It functions perfectly fine in its role as a cloud service. Data is stored without any issue and the cost is reasonable.

The customer service leaves a lot to be desired. The best way to actually get assistance is to dial in and press the button for sales, you'll be assigned a lot more value. It's not the best customer retention strategy, but in my experience, the dedicated support folks are difficult to get ahold of and have to escalate your issue more often than not because they are third-party. The Salesforce API fails periodically leaving the office high and dry if I (IT Director) am not around. It's a quick fix, but the process isn't something that can be done without admin access and a decent base of knowledge.

Good way to distribute construction plans to all team members and subcontractors.

Our Document Control department takes too long to distribute the plans through Egnyte. I do not know if that is Egnyte's fault though.

Is everything an acceptable response? Easy to setup - easy to use Plugin for Outlook - can create download links to send entire folders Can setup either as something that syncs a specific file(s) to the Egnyte server or have direct access to the server (depending on the user one is better then the other). Mobile apps for both iOS and Andriod - everyone has access to all their files from anywhere they have data coverage or Wi-Fi Their tech support is top notch, always responds same day.

I have yet to find a con. I guess there are free options available (Google Drive and OneDrive) but the free options are very limited so you'll have to eventually buy a plan anyways.

This software ends with the big file sharing issues by storing all your work files in the cloud. This comes with the benefit of keeping your computer clean and light. Also, sharing files among coworkers is made easy by using short links. You can specify the type of permissions you want for a given folder so that you can make it available only to a particular group of people, for example. This is useful when sensitive content is being shared. Another great functionality, if you work with vendors, is you can provide them with a link that will just allow them to drop files while they won't be able to see or modify its contents.

- While having everything in the cloud is great you need to account for time spent downloading and uploading content, which can be a lot depending on your Internet connection.