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Wisely Logo

CRM platform for handling reservations, tables and waitlists

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Wisely - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Wisely overview

What is Wisely?

Wisely is a customer relationship management (CRM) software designed to help restaurants handle reservations, tables, guest communications, waitlists, customer reviews, marketing campaigns, and more. Businesses can accept payments before-hand to avoid no-shows, create customizable floor plans, view, edit, and publish reservation availability and configure branded landing pages or texts for customers.

Using Wisely, administrators can add loyalty programs to messages, incentivize email opt-ins, combine tables, update party sizes and reseat guests according to requirements. Supervisors can manage shift changes, access information about customers' past visits, profile details, or order history, and receive alerts about guests' special occasions using tags. Managers can also gain insights into the outcomes of A/B testing, track return on investments (ROIs), and set up trigger email and SMS campaigns based on clients' behavior, interactions, or visit times.

Wisely enables managers to track customer reviews across their corporate website and other platforms such as Google, Instagram, Twitter, TripAdvisor, OpenTable, and Facebook. It also leverages machine learning technology to analyze sentiment in each client's comment and phrases.

Starting price

150per feature /
per month

Alternatives

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Wisely’s user interface

Ease of use rating:

Wisely reviews

Overall rating

4.8

/5

11

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.5/10
Rating distribution

5

4

3

2

1

9

2

0

0

0

Pros
“We really love how simple and easy it is- we got it connected to our point of sale and the data that it pulls into the software helps us track every table- it’s pretty awesome.”
MB

Matt B.

Restaurant Owner

“Very easy to use, texting is easy and a fast way to communicate with our guests, love the data that it gathers and the reporting. Customer service is timely and effective when needed.”
MF

Matt F.

Director of Operations

“They are so attentive and knowledgeable and makes themselves available when needed. Wisely has improved our marketing department and our ability to reach and retain customers.”
CJ

Caroline J.

Marketing Director

Cons
“Our initial discussions didn't really make sense as they were known as a waitlist service and we were a Fast Casual restaurant, there seemed to be no overlap.”
PW

Patrick W.

VP of IT

“Screen real estate can be a struggle but that's the tradeoff for using on smaller iPads. We have asked for a full screen view.”
MB

Max B.

IT Manger

Who uses Wisely?

Based on 11 verified user reviews.

Company size

Enterprises

Small Businesses

Midsize Businesses

Top industries

Restaurants
Hospitality
Education Management
Food & Beverages

Use cases

- Not enough reviews
-
-
-
-
-

Wisely's key features

Most critical features, based on insights from Wisely users:

Marketing automation
Campaign management
Segmentation
Contact management
Mobile optimization
Email campaign management

All Wisely features

Features rating:

A/B testing
Activities booking
Alerts/Notifications
Booking management
Booking notes
CAN-SPAM compliance
Communication management
CRM
Customer database
Customer history
Customer support
Customer surveys
Customizable fields
Drip campaigns
Dynamic content
Email management
Email marketing
Event triggered actions
For restaurants
Image library
Interaction tracking
List management
Loyalty program
Multi-Channel communication
Online booking
Order management
Payment processing
Predictive analytics
Prioritization
Ratings/Reviews
Reporting & statistics
Reporting/Analytics
Reservations management
ROI tracking
Social promotion
Table management
Template management
Wait list management
Waiting time tracking
Waitlist status tracking
WYSIWYG editor

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Wisely pricing

Value for money rating:

Starting from

150

Per month

Per Feature

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Wisely price and value

Value for money rating:

To see what individual users think of Wisely's price and value, check out the review snippets below.

“We really love how simple and easy it is- we got it connected to our point of sale and the data that it pulls into the software helps us track every table- it’s pretty awesome.”
MB

Matt B.

Restaurant Owner

“Very easy to use, texting is easy and a fast way to communicate with our guests, love the data that it gathers and the reporting. Customer service is timely and effective when needed.”
MF

Matt F.

Director of Operations

Wisely support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
Knowledge Base

Training options

Documentation
Live Online

Wisely FAQs

Q. What type of pricing plans does Wisely offer?

Wisely has the following pricing plans:
Starting from: $150.00/month
Pricing model: Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Wisely?

Wisely has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Wisely support?

Wisely supports the following languages:
English


Q. Does Wisely support mobile devices?

Wisely supports the following devices:
iPad


Q. Does Wisely offer an API?

No, Wisely does not have an API available.


Q. What other apps does Wisely integrate with?

Wisely integrates with the following applications:
Worldpay for Enterprise, Cisco Meraki, Aloha EPOS, Olo, Toast POS, Shopify


Q. What level of support does Wisely offer?

Wisely offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base

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