CiviCRM Reviews

CiviCRM

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4.28/5 (20 reviews)

Jonathan Lyons

Our go-to for Associations and others

Reviewed 2016-05-20
Review Source: GetApp

CiviCRM integrates CRM functions for associations, affiliation groups and others as an add-on for the top GPL content management systems WordPress, Joomla and Drupal. We have been installing and hosting CiviCRM for several years and it has become a standard part of our toolbox. It is especially strong on event registration and membership management. CiviMail does an excellent job with bounce and subscription management, but it's not as user friendly as a service like MailChimp or Constant Contact for HTML mail composition. CiviContribute handles payments for memberships, donations and events. CiviCase brings case management into to application and CiviVolunteer helps you keep track of the eager beavers who want to help your cause. We have used CiviCRM for projects ranging from an international arts group to our son's Boy Scout troop. We have used it for camping registrations and conference registrations for thousands of users. The real gem, as in any CRM tool are the reporting tools. You can pull membership, attendance or other reports in minutes. Think of a data related question and get an answer quickly and simply.Excellent event registration and membership management at a price that can't be equaled. Best of all, it works in and with our client's websites.

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CiviCRM

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Chelsea Steinauer-Scudder

A wonderful experience with CiviCRm

Reviewed 2016-04-26
Review Source: Software Advice

I work for a very small and relatively new non-profit organization and CiviCRM has been the perfect combination of intuitive/ user-friendly, as well as adaptive to our unique needs as we continue to define our direction, expand our scope, and grow to reach a larger audience. Civi has allowed us to track and maintain well-rounded profiles of our constituents, donors, participants, and volunteers -- many of whom fit into multiple of these categories. I have a lot left to learn about Civi and when I get stumped, I can almost always find the answer in the forums online or through our vendor.

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CiviCRM

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Shirley Denton

High functionality at low costs

Used weekly for 2+ years
Reviewed 2017-07-26
Review Source: Software Advice

Very functional so long as you don't need something newCost -- our volunteer run organization could afford it (we pay for hosting which includes administrator and user coaching) Highly functional and generally very easy to use Very flexible with extensions that are much more advanced than found in cost-comparable products -- membership, events, etc. Very good API Ability to fully get all data out of it

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CiviCRM

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Alex M

A versatile but clunky CRM software

Reviewed 2016-07-22
Review Source: Software Advice

CiviCRM is extremely versatile and customizable. We use it to produce letters to donors and large mailing lists for various functions. If you have a fair amount of technical web knowledge, you can integrate your database with other online software like MailChimp. It is also FREE!

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CiviCRM

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Nicolas Ganivet

The best CRM for nonprofits, and it's free!

Reviewed 2016-04-12
Review Source: Software Advice

The depth and breadth of functionality is staggering, and the community provides extensions that enrich the product even more. The software is highly configurable and can be adapted to almost any nonprofit organization's needs. And if a feature is not there, you can always add it as the full source code is available.

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CiviCRM

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Steve Kessler

Powerful Contact Management for Nonprofits

Reviewed 2015-05-14
Review Source: Software Advice

CiviCRM is open source. There is no cost in getting started if you have the expertise yourself. There is also an excellent Eco-system of vendors that install, upgrade, migrate, extend and support CiviCRM.

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CiviCRM

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Karl Tatgenhorst

CiviCRM is a great tool for campaign management

Reviewed 2016-04-21
Review Source: Software Advice

CiviCRM is free and open source, meaning the development is driven by a community dedicated to it's success. The community is fairly responsive and keeps an active release cycle as well as an extension community which build meaningful extensions to functionality.

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CiviCRM

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Rusty Dague

We have continued to use more features over time

Used daily for 2+ years
Reviewed 2017-04-20
Review Source: Software Advice

Good program Flexibility. It can do almost anything for non computer people, that flexibility can also be a disability

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CiviCRM

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Costa Figueiredo

Long user, secure software, lots of features

Used daily for 1-2 years
Reviewed 2017-03-13
Review Source: Software Advice

I really like to feel that CiviCRM is a successful free/open source software.I like the fact the CiviCRM works nicely, have a lot of features I need and are integrated to my CMS.

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CiviCRM

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Detlev Sieber

CiviCRM: Big help for accomplishing our goals

Reviewed 2016-04-12
Review Source: Software Advice

- Very broad feature set - Open source: makes us independent from a single provider - large community: Several professional service providers, and many voluntary helpers made us solve any problem quickly

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CiviCRM

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Eitan Stant

Great Value

Used daily for 6-12 months
Reviewed 2018-06-27
Review Source: Software Advice

Cost - our volunteer based organization is always looking for cheap solutions to complex problems. This coupled with ease of use makes a great software tool for non-profits.

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CiviCRM

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Donald Lobo

Excellent package targeted for the Non Profit Sector

Reviewed 2016-04-11
Review Source: Software Advice

The software is free, libre and open source. it is customizable and extensible and works seamlessly with the most popular content management systems. It has public support forums, chat rooms and issue tracker.

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CiviCRM

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Anonymous

Specifically designed for a variety of Non Profits

Used weekly for less than 6 months
Reviewed 2018-04-19
Review Source: Capterra

The flexibility of working with a strong team that understands the business requirements gets the non-profit up to speed faster.Great Business Rules, Forms and Integrations. The setup is complicated as the Non-Profit needs to understand its business processes. Being forced to understand what works and best practices is a significant benefit.

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CiviCRM

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Fatima A.

Quick-start CRM

Reviewed 2015-09-13
Review Source: Software Advice

CiviCRM includes everything you'd expect from a robust, comprehensive non-profit CRM solution: mailings, memberships, contributions, pledges, volunteer management, contact groups, activity tracking, events, and more. Its extensible, open-source nature means its always evolving and can be adapted to your needs.

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CiviCRM

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Bryan Flaherty

CiviCRM is highly adaptable and able to fit our non-standard use case

Reviewed 2016-05-11
Review Source: Software Advice

Very active and helpful community around the CiviCRM. Lots of free intergrations.

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CiviCRM

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Rose Paxton

Used CiviCRM for donor database management as a part of a small non-profit

Used weekly for less than 6 months
Reviewed 2017-10-04
Review Source: Capterra

Integral to operations as a small nonprofit almost entirely funded by donations/member support. I loved how expansive the system was. I liked that I could use it as both a record of donors and donations etc. and as a way to process and track payments/money received.

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CiviCRM

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Rennie Ross

Excellent CRM!

Reviewed 2015-08-21
Review Source: Capterra

We consolidated a range of spreadsheets into CiviCRM and use it for donor management and email management. We're growing into memberships and events now, and CiviCRM out of the box continues to meet our needs. We're not super technical, so there are times when we need support. The online documentation and community is responsive and helpful.

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CiviCRM

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Jim Davis

Jim's review

Reviewed 2015-02-27
Review Source: Software Advice

Fairly easy and straightforward. Haven't had many problems once I got to know it.

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CiviCRM

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Joshua Duarte

Gives a lot of basic features in a CRM tool

Reviewed 2015-02-25
Review Source: Software Advice

Best price, and meets a lot of needs out of the gate.

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CiviCRM

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Parliament Admin

Rating only

Reviewed 2017-03-20
Review Source: GetApp

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10


CiviCRM

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