getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Churn360 Logo

AI-driven customer success platform

Table of Contents

usersusersusers

Is this product right for your business?

Find out with a

Churn360 - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: August 2025

Churn360 overview

What is Churn360?

Churn360 is an AI-driven customer success platform that helps SaaS businesses to retain customers and increase the Customers lifetime value. Churn360 pulls-in data from multiple SaaS products like CRM, Helpdesk, Billing software, etc. The data is then consolidated in a single dashboard that is simple and convenient for your customer success managers to keep track of your customers. By using different features like playbook automation, customer onboarding, customer journey mapping, tracking and surveys, the customer is made aware of the full functionality of your product. It helps your customer to understand the product better and use it effectively. This builds trust and the likelihood for customer retention will go high.

Starting price

399 /
per month

Alternatives

with better value for money

Churn360’s user interface

Ease of use rating:

Churn360 reviews

Overall rating

5.0

/5

9

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10
Rating distribution

5

4

3

2

1

9

0

0

0

0

Churn360's key features

Most critical features, based on insights from Churn360 users:

Activity tracking
Health score
Task management
Reporting/Analytics
Workflow management
CRM

All Churn360 features

Features rating:

Chat/Messaging
Real-Time notifications
Onboarding
Win/Loss analysis
Usage tracking/analytics
Third-Party integrations
Surveys & feedback
Survey/Poll management
Revenue management
Reporting & statistics
Renewal management
Performance metrics
NPS of customers
Feedback management
Event triggered actions
Engagement tracking
Customer segmentation
Customer experience management
Customer engagement
Customer database
Churn management
Activity dashboard
Account Management

Churn360 alternatives

Churn360 logo

Starting from

399

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Skalin logo
learn more

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Custify logo
learn more

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
LiveAgent logo

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Churn360 pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Startup

399

Per month

Professional

799

Per month

User opinions about Churn360 price and value

Value for money rating:

Churn360 support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live rep)
Chat

Training options

Live Online
Webinars
Videos
Documentation

Churn360 FAQs

Q. Who are the typical users of Churn360?

Churn360 has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business

These products have better value for money


Q. What languages does Churn360 support?

Churn360 supports the following languages:
English


Q. Does Churn360 offer an API?

No, Churn360 does not have an API available.


Q. What level of support does Churn360 offer?

Churn360 offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories