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Cohere
5
8
4
5
3
2
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Automation for fast-growing customer service teams
Last updated: October 2026
Cohere Alternatives & Competitors (2026)
Top 3 free alternatives
0.6
Value for money
Starting price
No pricing info
0.4
Functionality
Activity Tracking
4.8/5
Access Controls/Permissions
4.3/5
Alerts/Notifications
4.3/5
Top Features
Chatbot
N/A
Code-free Development
N/A
Communication Management
N/A
0.7
Value for money
Starting price
No pricing info
0.6
Functionality
Alerts/Notifications
5/5
Activity Dashboard
4.5/5
Alerts/Escalation
4.4/5
Top Features
API
N/A
Chatbot
N/A
Code-free Development
N/A
0.3
Value for money
Starting price
No pricing info
0.4
Functionality
Activity Tracking
4.5/5
Activity Dashboard
4.4/5
Appointment Management
4.4/5
Top Features
Access Controls/Permissions
N/A
AI/Machine Learning
N/A
API
N/A
0.7
Value for money
Starting price
No pricing info
0.7
Functionality
Activity Tracking
5/5
AI/Machine Learning
4.6/5
AI Copilot
4.3/5
Top Features
Alerts/Notifications
N/A
API
N/A
Chatbot
N/A
0.3
Value for money
Starting price
No pricing info
0.3
Functionality
Activity Tracking
5/5
Agent Interface
5/5
Alerts/Notifications
4/5
Top Features
API
N/A
Chatbot
N/A
Code-free Development
N/A
0.1
Value for money
No pricing info
Starting price
No pricing info
0.4
Functionality
Activity Tracking
4/5
Advocate Management
4/5
A/B Testing
N/A
Top Features
Alerts/Notifications
N/A
API
N/A
Chatbot
N/A
0.9
Value for money
No pricing info
Starting price
No pricing info
0.8
Functionality
Action Item Tracking
5/5
Chatbot
5/5
Calendar Sync
4.9/5
Top Features
Access Controls/Permissions
N/A
Activity Dashboard
N/A
Activity Tracking
N/A
0.6
Value for money
Starting price
No pricing info
0.5
Functionality
Alerts/Notifications
5/5
Automated Routing
5/5
Automated Responses
4.5/5
Top Features
Access Controls/Permissions
N/A
Activity Dashboard
N/A
Activity Tracking
N/A
0.9
Value for money
No pricing info
Starting price
No pricing info
0.4
Functionality
Activity Dashboard
5/5
Activity Tracking
5/5
Alerts/Notifications
5/5
Top Features
Chatbot
N/A
Code-free Development
N/A
Communication Management
N/A
0.9
Value for money
Starting price
No pricing info
0.7
Functionality
AI
N/A
Analytics
N/A
Automated Responses
N/A
Top Features
Alerts/Notifications
N/A
Chatbot
N/A
Code-free Development
N/A
0.7
Value for money
Starting price
No pricing info
0.5
Functionality
A/B Testing
N/A
AI Copilot
N/A
Alerts/Escalation
N/A
Top Features
Chatbot
N/A
Code-free Development
N/A
Communication Management
N/A
0.4
Value for money
Starting price
No pricing info
0.4
Functionality
Activity Dashboard
5/5
Adaptive Learning
N/A
AI Agent Configuration
N/A
Top Features
Access Controls/Permissions
N/A
Activity Tracking
N/A
Chatbot
N/A
0.6
Value for money
Starting price
No pricing info
0.7
Functionality
AI Copilot
5/5
Alerts/Escalation
5/5
A/B Testing
N/A
Top Features
Chatbot
N/A
Code-free Development
N/A
Communication Management
N/A
0.4
Value for money
Starting price
No pricing info
0.5
Functionality
Alerts/Escalation
4.3/5
A/B Testing
N/A
Ad hoc Query
N/A
Top Features
API
N/A
Chatbot
N/A
Code-free Development
N/A
1.1
Value for money
Starting price
No pricing info
0.7
Functionality
Access Controls/Permissions
5/5
Catalog Management
5/5
Collaboration Tools
5/5
Top Features
Activity Tracking
N/A
AI/Machine Learning
N/A
Alerts/Notifications
N/A
0.2
Value for money
No pricing info
Starting price
No pricing info
0.4
Functionality
A/B Testing
N/A
AI
N/A
AI Copilot
N/A
Top Features
Access Controls/Permissions
N/A
API
N/A
Chatbot
N/A
0.7
Value for money
Starting price
No pricing info
0.9
Functionality
Automated Responses
5/5
A/B Testing
N/A
AI Copilot
N/A
Top Features
Chatbot
N/A
Code-free Development
N/A
Communication Management
N/A
0.7
Value for money
Starting price
No pricing info
0.1
Functionality
Chatbot
4.7/5
Activity Dashboard
4/5
AI/Machine Learning
4/5
Top Features
Code-free Development
N/A
Communication Management
N/A
Contextual Guidance
N/A
0.5
Value for money
No pricing info
Starting price
No pricing info
0.3
Functionality
Autoresponders
3/5
Alerts/Escalation
N/A
Analytics
N/A
Top Features
Access Controls/Permissions
N/A
Alerts/Notifications
N/A
Communication Management
N/A
1.2
Value for money
No pricing info
Starting price
No pricing info
1.1
Functionality
AI/Machine Learning
5/5
Chat/Messaging
N/A
Customer Experience Management
N/A
Top Features
Access Controls/Permissions
N/A
Activity Dashboard
N/A
Activity Tracking
N/A