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Cohere
5
8
4
5
3
2
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Automation for fast-growing customer service teams
Last updated: August 2026
Cohere Alternatives & Competitors (2026)
Top 8 free alternatives
Tremendous
Digital rewards and payouts platform
1.0
Value for money
No pricing info
Starting price
No pricing info
0.8
Functionality
Affiliate Management
5/5
Commenting/Notes
5/5
Campaign Management
4.7/5
Top Features
Access Controls/Permissions
N/A
Communication Management
N/A
CRM
N/A
LiveAgent
Cloud-based customer service platform for all sizes
0.8
Value for money
Starting price
No pricing info
0.7
Functionality
Agent Interface
4.8/5
Alerts/Escalation
4.6/5
Activity Dashboard
4.6/5
Top Features
Communication Management
N/A
CRM
N/A
Customer Database
N/A
Slack
A single place for team communication and workflows
0.8
Value for money
Starting price
No pricing info
0.7
Functionality
Archiving & Retention
5/5
Authentication
4.8/5
Audio Capture
4.7/5
Top Features
Activity Dashboard
N/A
Communication Management
N/A
CRM
N/A
Birdeye
Cloud-based agentic marketing for multi-location brands
0.7
Value for money
No pricing info
Starting price
No pricing info
0.7
Functionality
AI/Machine Learning
5/5
Activity Dashboard
4.8/5
Alerts/Notifications
4.4/5
Top Features
Activity Tracking
N/A
Communication Management
N/A
CRM
N/A
Text
AI-powered support that turns every chat into revenue.
0.6
Value for money
Starting price
No pricing info
0.7
Functionality
AI Copilot
5/5
Alerts/Escalation
5/5
A/B Testing
N/A
Top Features
Communication Management
N/A
CRM
N/A
Customer Database
N/A
Zoho CRM
Customer relationship management solution
0.5
Value for money
Starting price
No pricing info
0.4
Functionality
Activity Dashboard
4.6/5
Access Controls/Permissions
4.4/5
Alerts/Escalation
4.4/5
Top Features
API
N/A
Communication Management
N/A
CRM
N/A
EZ Texting
SMS Marketing That’s Easy to Use & Impossible to Outgrow
0.4
Value for money
Starting price
No pricing info
0.5
Functionality
Activity Dashboard
4.7/5
Activity Tracking
4.6/5
Alerts/Notifications
4.5/5
Top Features
Access Controls/Permissions
N/A
Communication Management
N/A
CRM
N/A
Zendesk Suite
AI powered customer service across all channels
0.4
Value for money
Starting price
No pricing info
0.5
Functionality
Account Management
5/5
Archiving & Retention
4.6/5
Activity Dashboard
4.5/5
Top Features
Access Controls/Permissions
N/A
Communication Management
N/A
CRM
N/A
0.7
Value for money
No pricing info
Starting price
No pricing info
0.4
Functionality
Chat/Messaging
4.7/5
Customer History
4.5/5
Live Chat
4.5/5
Top Features
Access Controls/Permissions
N/A
Activity Dashboard
N/A
Activity Tracking
N/A
0.6
Value for money
Starting price
No pricing info
0.4
Functionality
Activity Tracking
4.8/5
Access Controls/Permissions
4.3/5
Alerts/Notifications
4.3/5
Top Features
Communication Management
N/A
CRM
N/A
Customer Database
N/A
0.7
Value for money
Starting price
No pricing info
0.6
Functionality
Alerts/Notifications
5/5
Activity Dashboard
4.5/5
Alerts/Escalation
4.4/5
Top Features
Communication Management
N/A
CRM
N/A
Customer Database
N/A
0.8
Value for money
Starting price
No pricing info
0.6
Functionality
Automated Responses
5/5
Autoresponders
4.7/5
Campaign Scheduling
4.6/5
Top Features
Activity Tracking
N/A
Communication Management
N/A
CRM
N/A
1.0
Value for money
No pricing info
Starting price
No pricing info
0.8
Functionality
Employee Recognition
4.8/5
Activity Tracking
4.7/5
Customizable Reports
4.7/5
Top Features
Access Controls/Permissions
N/A
Alerts/Notifications
N/A
Communication Management
N/A
0.6
Value for money
Starting price
No pricing info
0.6
Functionality
Audience Targeting
5/5
Activity Dashboard
4.5/5
Auto-Dialer
4.5/5
Top Features
Access Controls/Permissions
N/A
Communication Management
N/A
CRM
N/A
0.6
Value for money
Starting price
No pricing info
0.3
Functionality
Alerts/Notifications
4.5/5
API
4.4/5
Activity Dashboard
4.3/5
Top Features
Access Controls/Permissions
N/A
Communication Management
N/A
CRM
N/A
0.9
Value for money
Starting price
No pricing info
0.7
Functionality
Abbreviation Detection
5/5
Activity Tracking
5/5
AI Copilot
5/5
Top Features
Alerts/Notifications
N/A
API
N/A
Communication Management
N/A
0.5
Value for money
Starting price
No pricing info
0.6
Functionality
Chat/Messaging
4.6/5
Activity Dashboard
4.6/5
Autoresponders
4.4/5
Top Features
Access Controls/Permissions
N/A
Activity Tracking
N/A
Alerts/Notifications
N/A
0.6
Value for money
No pricing info
Starting price
No pricing info
0.7
Functionality
App Notifications
5/5
Contextual Targeting
5/5
Campaign Management
4.8/5
Top Features
Access Controls/Permissions
N/A
Activity Dashboard
N/A
Activity Tracking
N/A
0.1
Value for money
No pricing info
Starting price
No pricing info
0.4
Functionality
Activity Tracking
4/5
Advocate Management
4/5
A/B Testing
N/A
Top Features
Alerts/Notifications
N/A
API
N/A
Communication Management
N/A
0.6
Value for money
Starting price
No pricing info
0.5
Functionality
Access Controls/Permissions
5/5
Communication Management
4.5/5
Alerts/Notifications
4.3/5
Top Features
Activity Dashboard
N/A
Activity Tracking
N/A
API
N/A