App comparison
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Custify
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer success solution for SaaS businesses
Custify Alternatives & Competitors (2026)
Top 9 free alternatives

ChurnZero
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer engagement & retention for subscription businesses


0.2
Value for money
Starting price
No pricing info
0.3
Functionality
Activity Tracking
5/5
Onboarding
5/5
Real-Time Data
5/5
Top Features
Survey/Poll Management
5/5
Customizable Templates
5/5
Real-Time Data
5/5

Bitrix24
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All in one business management workspace


0.7
Value for money
Starting price
No pricing info
0.5
Functionality
Quotes/Estimates
5/5
Online Time Tracking
5/5
Drag & Drop
5/5
Top Features
Survey/Poll Management
5/5
Customizable Templates
5/5
Real-Time Data
5/5

Zendesk Suite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer service across all channels


0.7
Value for money
Starting price
No pricing info
0.4
Functionality
Audit Trail
5/5
Customer Complaint Tracking
5/5
Voice Mail
5/5
Top Features
Survey/Poll Management
5/5
Customizable Templates
5/5
Real-Time Data
5/5

HubSpot Service Hub
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based customer service solution for firms of all sizes


0.7
Value for money
Starting price
No pricing info
0.7
Functionality
Customizable Reports
5/5
Third-Party Integrations
5/5
Performance Metrics
5/5
Top Features
Survey/Poll Management
5/5
Customizable Templates
5/5
Real-Time Data
5/5

Pipedrive
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM solution for salespeople


0.5
Value for money
Starting price
No pricing info
0.5
Functionality
Offline Form
5/5
Online Forms
5/5
Inbox Management
5/5
Top Features
Survey/Poll Management
5/5
Customizable Templates
5/5
Real-Time Data
5/5

Typeform
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Build forms at the drop of a prompt


0.7
Value for money
Starting price
No pricing info
0.3
Functionality
Lead Generation
5/5
Employee Onboarding
5/5
Workflow Management
5/5
Top Features
Survey/Poll Management
5/5
Customizable Templates
5/5
Real-Time Data
5/5

Sogolytics
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer and employee experience management platform.


0.4
Value for money
Starting price
No pricing info
0.2
Functionality
Feedback Management
5/5
URL Customization
5/5
Multi-Language
5/5
Top Features
Survey/Poll Management
5/5
Customizable Templates
5/5
Real-Time Data
5/5

Rocketlane
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A client-centric, next-gen PSA tool


0.3
Value for money
Starting price
No pricing info
0.2
Functionality
Activity Dashboard
5/5
Project Tracking
5/5
Customer Experience Management
5/5
Top Features
Survey/Poll Management
5/5
Customizable Templates
5/5
Real-Time Data
5/5


1.3
Value for money
No pricing info
Starting price
No pricing info
1.2
Functionality
Complaint Monitoring
5/5
Customer Journey Mapping
4/5
Campaign Management
4/5
Top Features
Survey/Poll Management
5/5
Customizable Templates
5/5
Real-Time Data
5/5


0.5
Value for money
Starting price
No pricing info
0.3
Functionality
Text Fields
5/5
Text Analysis
5/5
SMS Messaging
5/5
Top Features
Survey/Poll Management
5/5
Customizable Templates
5/5
Real-Time Data
5/5


0.5
Value for money
Starting price
No pricing info
0.5
Functionality
Customizable Branding
5/5
Campaign Management
5/5
Sales Trend Analysis
5/5
Top Features
Survey/Poll Management
5/5
Customizable Templates
5/5
Real-Time Data
5/5


0.4
Value for money
Starting price
No pricing info
0.2
Functionality
Performance Metrics
5/5
Real-time Conversations
5/5
One-to-One Messaging
5/5
Top Features
Survey/Poll Management
5/5
Customizable Templates
5/5
Real-Time Data
5/5


1.0
Value for money
Starting price
No pricing info
0.4
Functionality
Content Management
5/5
Visual Analytics
5/5
Trend Analysis
5/5
Top Features
Survey/Poll Management
5/5
Customizable Templates
5/5
Real-Time Data
5/5


0.5
Value for money
Starting price
No pricing info
0.3
Functionality
Visualization
5/5
Click Tracking
5/5
Real-Time Data
5/5
Top Features
Survey/Poll Management
5/5
Customizable Templates
5/5
Real-Time Data
5/5


0.9
Value for money
Starting price
No pricing info
0.8
Functionality
Reporting/Analytics
5/5
Performance Management
N/A
Dashboard
N/A
Top Features
Survey/Poll Management
5/5
Customizable Templates
5/5
Real-Time Data
5/5


0.1
Value for money
Starting price
No pricing info
0.2
Functionality
Text Analysis
N/A
Referral Tracking
N/A
Skip Logic
N/A
Top Features
Survey/Poll Management
5/5
Customizable Templates
5/5
Real-Time Data
5/5


Value for money
Starting price
No pricing info
Functionality
Customer Management
5/5
Customer Engagement
5/5
Customer History
5/5
Top Features
Survey/Poll Management
5/5
Customizable Templates
5/5
Real-Time Data
5/5


1.1
Value for money
Starting price
No pricing info
0.6
Functionality
Reporting/Analytics
5/5
Call Logging
5/5
Recording
4/5
Top Features
Survey/Poll Management
5/5
Customizable Templates
5/5
Real-Time Data
5/5


0.1
Value for money
Starting price
No pricing info
0.2
Functionality
Chat/Messaging
N/A
Video Chat
N/A
Content Management
N/A
Top Features
Survey/Poll Management
5/5
Customizable Templates
5/5
Real-Time Data
5/5


0.4
Value for money
Starting price
No pricing info
0.6
Functionality
Support Ticket Management
5/5
Knowledge Base Management
5/5
Inbox Management
5/5
Top Features
Survey/Poll Management
5/5
Customizable Templates
5/5
Real-Time Data
5/5
