App comparison
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Customer Lobby
Cloud-based customer engagement software
Last updated: September 2026
Customer Lobby Alternatives & Competitors (2026)
Top 9 free alternatives
LiveAgent
Cloud-based customer service platform for all sizes
Value for money
Starting price
No pricing info
Functionality
Alerts/Escalation
4.6/5
Activity Dashboard
4.6/5
Access Controls/Permissions
4.5/5
Top Features
Communication Management
N/A
Customer History
N/A
Reporting/Analytics
N/A
Kangaroo
An all-in-one Loyalty and Marketing Platform for businesses.
Value for money
Starting price
No pricing info
Functionality
Access Controls/Permissions
5/5
Activity Tracking
4.9/5
Campaign Management
4.7/5
Top Features
Communication Management
N/A
Customer History
N/A
Reporting/Analytics
N/A
Birdeye
Cloud-based agentic marketing for multi-location brands
Value for money
No pricing info
Starting price
No pricing info
Functionality
Activity Dashboard
4.8/5
Activity Tracking
4.5/5
Access Controls/Permissions
4/5
Top Features
Communication Management
N/A
Customer History
N/A
Reporting/Analytics
N/A
Survicate
Collect, analyze, and act on customer feedback
Value for money
Starting price
No pricing info
Functionality
A/B Testing
5/5
Campaign Management
5/5
API
4.6/5
Top Features
Communication Management
N/A
Customer History
N/A
Reporting/Analytics
N/A
Zoho CRM
Customer relationship management solution
Value for money
Starting price
No pricing info
Functionality
Activity Dashboard
4.6/5
Access Controls/Permissions
4.4/5
Alerts/Escalation
4.4/5
Top Features
Communication Management
N/A
Customer History
N/A
Reporting/Analytics
N/A
Zendesk Suite
AI powered customer service across all channels
Value for money
Starting price
No pricing info
Functionality
Account Management
5/5
Archiving & Retention
4.6/5
Activity Dashboard
4.5/5
Top Features
Communication Management
N/A
Customer History
N/A
Reporting/Analytics
N/A
Value for money
Starting price
No pricing info
Functionality
Account Management
5/5
Analytics
5/5
Activity Dashboard
4.8/5
Top Features
Communication Management
N/A
Customer History
N/A
Reporting/Analytics
N/A
Value for money
Starting price
No pricing info
Functionality
Customer Database
4.8/5
Customer Experience Management
4.4/5
API
4.4/5
Top Features
Communication Management
N/A
Customer History
N/A
Reporting/Analytics
N/A
Value for money
Starting price
No pricing info
Functionality
API
4.7/5
Activity Dashboard
4.5/5
Access Controls/Permissions
4.4/5
Top Features
Communication Management
N/A
Customer History
N/A
Reporting/Analytics
N/A
Value for money
Starting price
No pricing info
Functionality
Activity Tracking
4.5/5
Activity Dashboard
4.4/5
Appointment Management
4.4/5
Top Features
Communication Management
N/A
Customer History
N/A
Reporting/Analytics
N/A
Value for money
Starting price
No pricing info
Functionality
Activity Tracking
5/5
AI/Machine Learning
4.6/5
AI Copilot
4.3/5
Top Features
Communication Management
N/A
Customer History
N/A
Reporting/Analytics
N/A
Value for money
Starting price
No pricing info
Functionality
Annotations
5/5
Activity Dashboard
4.8/5
Activity Tracking
4.7/5
Top Features
Communication Management
N/A
Customer History
N/A
Reporting/Analytics
N/A
Value for money
Starting price
No pricing info
Functionality
Alerts/Notifications
4.2/5
AI Copilot
4/5
Alerts/Escalation
3.7/5
Top Features
Communication Management
N/A
Customer History
N/A
Reporting/Analytics
N/A
Value for money
Starting price
No pricing info
Functionality
Alerts/Escalation
4.5/5
Activity Tracking
4.3/5
Access Controls/Permissions
4.3/5
Top Features
Communication Management
N/A
Customer History
N/A
Reporting/Analytics
N/A
Value for money
No pricing info
Starting price
No pricing info
Functionality
Alerts/Notifications
4.8/5
Activity Dashboard
4.3/5
Activity Tracking
4/5
Top Features
Communication Management
N/A
Customer History
N/A
Reporting/Analytics
N/A
Value for money
Starting price
No pricing info
Functionality
Chat/Messaging
4.6/5
Activity Dashboard
4.6/5
Autoresponders
4.4/5
Top Features
Communication Management
N/A
Customer History
N/A
Reporting/Analytics
N/A
Value for money
No pricing info
Starting price
No pricing info
Functionality
Campaign Management
5/5
Access Controls/Permissions
N/A
Activity Dashboard
N/A
Top Features
Communication Management
N/A
Customer History
N/A
Reporting/Analytics
N/A
Value for money
No pricing info
Starting price
No pricing info
Functionality
360 Degree Feedback
5/5
Benchmarking
5/5
Access Controls/Permissions
3/5
Top Features
Communication Management
N/A
Customer History
N/A
Reporting/Analytics
N/A
Value for money
Starting price
No pricing info
Functionality
Activity Tracking
5/5
Automated Responses
5/5
Activity Dashboard
4.8/5
Top Features
Communication Management
N/A
Customer History
N/A
Reporting/Analytics
N/A
Value for money
Starting price
No pricing info
Functionality
AI/Machine Learning
5/5
Communication Management
5/5
Competitive Analysis
5/5
Top Features
Customer History
N/A
Reporting/Analytics
N/A