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Feedbackly

All-in-one feedback software

Table of Contents

Is this product right for your business?

Find out with a

Feedbackly - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Feedbackly overview

What is Feedbackly?

Feedbackly is an all-in-one feedback tool that turns feedback into sales automatically through the entire customer journey. Create customizable surveys or use ready-made survey templates. Publish surveys simultaneously on any sales/communication channel and let the feedback gather for you automatically.

Analyze the responses in the industry-leading dashboard and in the customer journey specialized analytics tool. To make taking action on feedback simple, set up automated notifications that let you know when you need to fix problems or when is the moment to upsell.

PS! Feedbackly is a CXM provider on the market enabling Emotional Experience measurement. Furthermore, it shows which emotions drive sales.

Starting price

Free

Alternatives

with better value for money

Feedbackly’s user interface

Ease of use rating:

4.2

(36)

Feedbackly reviews

Overall rating

4.2

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend7.93/10

Rating distribution

Pros

“Quality of search it allow me to find more information and get a good feedback and that is very helpful to me especially when i meet with me customers.”

Aymen J.

Technical Consultant Level II

“Really its a very good solution it helps me to get a very good visibility about the different software solution.”

Aymen J.

Technical Consultant Level II

“Nice design and user experience together with a profound statistics tool make it a perfect choice if you want to get some feedback from your customers.”

Verified reviewer

Anonymity request

Cons

“The search/directory is convoluted and can be a pain to navigate through.”

Eric S.

IAM

“Could be possible cancel orders by mobile cause is bit hard sometimes access a laptop. In my case I was in vacation and felt it.”

Verified reviewer

Anonymity request

“No video portal to attach video files of any length. Without this feature surveys are limited by media form.”

Malik H.

Founder

Who uses Feedbackly?

Based on 36 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Information Technology and Services

Banking

Computer Software

Computer Networking

Others

Use cases

- Not enough reviews

Feedbackly's key features

Most critical features, based on insights from Feedbackly users:

Customizable templates

4.7

(3)

Data import/export

4.7

(3)

Skip logic

5.0

(2)

Survey builder

5.0

(2)

Question branching

5.0

(2)

Email marketing

5.0

(2)

All Feedbackly features

Features rating:

4.2

(36)

Data analysis tools

5.0

(2)

Reporting/Analytics

5.0

(2)

Widgets

(0)

Segmentation

(0)

Search/Filter

(0)

Reporting & statistics

(0)

Reminders

(0)

Real-Time reporting

(0)

Real-Time notifications

(0)

Real-Time data

(0)

Real-Time analytics

(0)

Question piping

(0)

Question library

(0)

Pulse surveys

(0)

Progress tracking

(0)

Predictive analytics

(0)

Performance metrics

(0)

Customizable forms

(0)

Website integration

(0)

Visual analytics

(0)

URL customization

5.0

(1)

Trend analysis

(0)

Third-Party integrations

(0)

Text fields

(0)

Text analysis

(0)

Template management

(0)

Tagging

(0)

Surveys & feedback

(0)

Survey/Poll management

(0)

Support audio/images/video

(0)

SSL security

(0)

SMS messaging

(0)

Site intercept survey

(0)

Sentiment analysis

(0)

Self service portal

(0)

Customizable fields

(0)

Customizable branding

(0)

Customer segmentation

(0)

Customer journey mapping

(0)

Customer experience management

(0)

CSAT survey structure

(0)

Conditional logic

(0)

Complaint monitoring

(0)

Commenting/Notes

(0)

CES survey structure

(0)

API

(0)

Anonymous feedback

(0)

Alerts/Notifications

(0)

AI/Machine learning

(0)

Access controls/permissions

(0)

360 degree feedback

(0)

Offline response collection

(0)

NPS survey structure

(0)

NPS of employees

(0)

NPS of customers

(0)

Negative feedback management

(0)

Multi-Language

(0)

Multi-Channel distribution

(0)

Multi-Channel data collection

(0)

Mobile survey

(0)

Feedback management

4.0

(1)

Email reminders

(0)

Email management

(0)

Drag & drop

(0)

Data visualization

(0)

Dashboard

(0)

Customizable reports

(0)

Customizable questions

(0)

Feedbackly alternatives

Feedbackly

4.2

(36)

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.4

Features

4.2

Value for Money

4.0

Customer Support

4.0

Lucky Orange

4.7

(257)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.6

Value for Money

4.6

Customer Support

4.7

Giftbit

4.6

(82)

visit website

Starting from

Free

Free trial

Free version

Ease of Use

4.6

Features

4.4

Value for Money

4.5

Customer Support

4.5

Birdeye

4.7

(701)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.7

Features

4.6

Value for Money

4.5

Customer Support

4.6

Feedbackly pricing

Value for money rating:

4.0

(36)

Starting from

No pricing info

Pricing details

Subscription

Free trial

Free plan

Pricing range

User opinions about Feedbackly price and value

Value for money rating:

4.0

(36)

To see what individual users think of Feedbackly's price and value, check out the review snippets below.

“Quality of search it allow me to find more information and get a good feedback and that is very helpful to me especially when i meet with me customers.”

Aymen J.

Technical Consultant Level II

“Really its a very good solution it helps me to get a very good visibility about the different software solution.”

Aymen J.

Technical Consultant Level II

Feedbackly integrations (8)

Top integrations

WordPress

Mailchimp

Shopify

HubSpot Marketing Hub

Feedbackly support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Chat

Phone Support

Knowledge Base

FAQs/Forum

Email/Help Desk

Training options

Webinars

Documentation

Live Online

In Person

Videos

Feedbackly FAQs

Q. What type of pricing plans does Feedbackly offer?

Feedbackly has the following pricing plans:
Pricing model: Free, Subscription
Free Trial: Available

These products have better value for money

Q. Who are the typical users of Feedbackly?

Feedbackly has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

Q. What languages does Feedbackly support?

Feedbackly supports the following languages:
English, Finnish, Spanish

Q. Does Feedbackly offer an API?

Yes, Feedbackly has an API available for use.

Q. What other apps does Feedbackly integrate with?

Feedbackly integrates with the following applications:
HubSpot Marketing Hub, Adobe Commerce, WordPress, Mailchimp, Luzmo, Salesforce Platform, HubSpot CRM, Shopify

Q. What level of support does Feedbackly offer?

Feedbackly offers the following support options:
Chat, Phone Support, Knowledge Base, FAQs/Forum, Email/Help Desk

Related categories

Employee Engagement

Customer Experience

360 Degree Feedback

Customer Satisfaction

NPS

Survey

Customer Journey Mapping Tools