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FlexBooker
Online appointment scheduling and booking management
(27)
FlexBooker is an online booking system that empowers service providers or event organizers to accept appointment reservations through their own existing websites. Utilizing a booking widget that promises easy and quick website installation, or a customizable booking page hosted by FlexBooker for those without their own websites, customers can seamlessly sign up for appointments across all devices. Schedule management is handled via an intuitive color-coded calendar view, accessible 24/7 within the browser-based administrator dashboard. Plan any number of appointment types and times, such as multi-person workshops, or one-on-one sessions. Offer recurring bookings, packages, and promo codes, all editable in detail after being made available.
Typical customers
Platforms supported
Support options
Training options
Starting from
49
/user
Per month
Starting from
165
Per month
Flat Rate
Value for money
4.7
/5
41
Starting from
49
/user
Per month
Value for money contenders
Functionality
4.4
/5
41
Total features
118
22 categories
Functionality contenders
Overall Rating
4.8
/5
41
Positive reviews
35
4
1
0
1
Overall rating contenders
Aaminah B.
Consumer Services, 1-10 employees
Used daily for 1-2 years
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Flexbooker was the center of our daily operations at one point, but as we've grown, we've tweaked our operations so scheduling is no longer a necessity. However, we still use Flexbooker for phone consultation scheduling purposes. The customer support is exceptional. We were able to tweak & edit some of the options. We will remain faithful customers unless it becomes absolutely necessary to operate without Flexbooker.
Customer support is phenomenal, easy to use.
I have no complaints. Flexbooker is great!
Thanks Aaminah! Awesome to hear we were such an integral part of your business, and remain a necessity!
Sally H.
Consumer Services, 501-1,000 employees
Used daily for 6-12 months
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I really can't say enough about Flexbooker as business partners. From my many years of operating large global financial businesses, I know how difficult it can be to find partners like this who care as much about your start-up as you do. The system is sturdy, well-designed, practical, and kept flexible enough to facilitate some the unique things we needed to do. I was surprised that they could do this so much better than much more expensive competitors, but certainly happy to find them. It was hard to find a company that could meet our global needs and our need for flexibility.
Better constructed for flexible applications. Highly responsive to both our support and customization needs. They have so many great features that we are still discovering after 6 months. Direct involvement of founder in strategic initiatives is a big plus.
We've had to work through some globalization issues and there are some still remaining. But for a product that was largely used in the U.S., it's facilitated our global needs well. Based on experience to date, I know Flexbooker will continue to strengthen their abilities to facilitate global interactions quickly.
Hi Sally, Thank you so much for leaving such a detailed and thorough 5 star review! We've all enjoyed working with you and assisting you with your requirements. It truly puts a smile on our face when we receive feedback such as this. We look forward to continue our partnership and be there for you when you need us! As always, we're just a message away. Thanks again and wishing you and your business all the best as we continue to grow together! - The Flexbooker Team
John N.
Transportation/Trucking/Railroad, 1-10 employees
Used daily for 6-12 months
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I signed up for flexbooker, thinking that it was a little bit expensive, but I thought it would be worth it to have that level of customization. It turns out that there's really not that much customization to be had. It's just endlessly detailed and complex for no reason, all of the features that any business needs can be duplicated in accuity for a lot less money. The features that they offer for...
The pros of flexbooker is that it is probably very flexible however the amount of flexibility that it provides is not enough in certain directions, and the user interface is so complicated that customizing it to be flexible for your specific purpose is a nightmare. However, [sensitive content hidden] from customer service is amazing and very patient
Where to begin, first of all, I've already covered that the user interface is extremely complex and little arbitrary details can somehow throw off your entire calendar but that just sounds like a user error so I won't focus on that. I would say my top three beeps for flex Booker are A. it's extremely expensive for what it is. I was able to replicate all features in acuity for almost $20 less per month....
Katie L.
Government Administration, 201-500 employees
Used other for less than 6 months
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FlexBooker has been a breath of fresh air. It was easy to setup. It has superior individualism between schedules for different types of appointments and customization options. The customer service is stellar and the price vs. value is far superior to other tools we tried (and we tried about 10 before finding this one).
- FLEXIBILITY: You can present your calendar in several different ways to tailor it to your application needs. - CUSTOMIZATION: You can customize your calendar to coincide with your branding. - COMMUNICATION: You can customize your email responses by schedule, rather than a "one size fits all" global email that doesn't work for every type of appointment. - COST: For the features, this is one of the most reasonably priced tools I've found. - CUSTOMER SERVICE: Not only are the representatives readily available throughout the day to help, with extremely quick response times...you aren't charged exponentially for receiving 1 on 1 customer service to set your tool up just the way you want it.
The only con I've found so far is that sometimes it's a little difficult to navigate the administrator side of the tool. But that's just a learning curve. The more we use it, the easier it will be to navigate.
Jeff R.
Consumer Services, 1-10 employees
Used daily for less than 6 months
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Timely response, helpful staff, and a solid product that makes this part of my business much easier to manage. I look forward to working with this team for a long time to come!
This software can do everything my business needs without having to adapt my business model to the rules or limitations of the software. The support staff went above and beyond to make the setup and transition smooth and prompt. I couldn't be happier with the process of getting started!
There are minor areas where the software seems 'clunky' or a little lacking in the UI, but these are minor inconveniences ... nothing that makes me dislike the overall platform. (For example - an admin should be able to click on an appointment on the calendar and drag it to a new day / time. At this point, it appears that the only way to reschedule is to click on the appointment and fill out a form with the new date & time.)
Hi Jeff! Thanks for the insightful review. We're so glad you appreciate our amazing support team - we do too! Sneak preview: updating the calendar drag and drop functionality is on our roadmap, so get excited :D