FlexBooker Pricing, Features, Reviews & Comparison of Alternatives

FlexBooker

Online appointment scheduling and booking/client management

4.87/5 (15 reviews)

FlexBooker overview

What is FlexBooker?

FlexBooker is an online booking system that enables event organisers or service providers to accept reservations via existing websites. Utilizing a booking widget that promises easy and quick installation, or a customizable booking page provided where required, customers can responsively sign up for sessions across all devices. Schedule management is handled via an intuitive color-coded calendar view, accessible 24/7 within the browser-based administrator dashboard. Plan any number of appointment types and times within recurring schedules, all editable in detail after being made available.

FlexBooker then automates the process of supporting those bookings and updating clients on scheduling changes. The system can be setup to issue email and SMS reminders on pending bookings to deter no-shows, while allowing customers the opportunity to change or cancel appointments where necessary. The unique SMS-based automated wait list also notifies those anxious to book sessions when new spaces open up, enabling them to quickly take such a spot. Additional important features include the ability to authorize and accept credit card payments, charging no-show fees if required, plus a range of client management tools for tracking key metrics.
www.flexbooker.com

Pricing

Starting from
$49/month
Pricing options
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
FlexBooker screenshot: FlexBooker showing custom message editing on laptop deviceFlexbooker V1FlexBooker screenshot: FlexBooker showing easy scheduling features on iMac desktopFlexBooker screenshotFlexBooker screenshot: Allow customers to place themselves on a waiting list and be notified if a space becomes availableFlexBooker screenshot: FlexBooker's day schedule view

FlexBooker reviews

Excellent
14

Very good
0
Average
1

Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.9
  4.8
  4.8
  4.9
Aaminah Brown

Just The Thing We Needed

Used daily for 1-2 years
Reviewed 2019-06-06
Review Source: Capterra

Flexbooker was the center of our daily operations at one point, but as we've grown, we've tweaked our operations so scheduling is no longer a necessity. However, we still use Flexbooker for phone consultation scheduling purposes. The customer support is exceptional. We were able to tweak & edit some of the options. We will remain faithful customers unless it becomes absolutely necessary to operate without Flexbooker.

Pros
Customer support is phenomenal, easy to use.

Cons
I have no complaints. Flexbooker is great!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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James Baylis

I highly recommend FlexBooker!

Used daily for free trial
Reviewed 2020-01-13
Review Source: Capterra

I have 2 different locations as a massage therapist and I also do mobile massage. I have different prices for days and evenings. That created some scheduling issues. I couldn't figure out how a program was going to help me do everything I was requiring.

Pros
I tried so many different programs, eight to be exact. None of them could help me with my various locations, times available, and price changes. I finally made contact with [SENSITIVE CONTENT HIDDEN] at FlexBooker, who really made all my dreams come true. I cannot begin to express my relief. I began to wonder if there really was a software scheduling program that would be able to help us. Within minute [SENSITIVE CONTENT HIDDEN] had done the complicated scheduling for me. I am very thankful.

Cons
So far, nothing negative to say about this software

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Summer Lewis

The Only Booking Software You’ll Ever Need!

Used daily for 1-2 years
Reviewed 2020-06-20
Review Source: Capterra

I love Flexbooker it makes booking online a breeze and helps to automate my company. It also very user friendly.

Pros
Flexbooker’s customer service is awesome! They were so knowledgeable and helpful in every way. They helped solve problems I didn’t even know I had. Thank you so much for all your help! It’s nice to know that this company truly cares about their customers.

Cons
There is nothing I don’t like it’s so perfect!!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Elizabeth Skinner

Flexbooker has been great with helping customize the scheduling experience for our company.

Used daily for 6-12 months
Reviewed 2018-01-15
Review Source: Capterra

There are more aesthetically pleasing platforms out there from both a user and customer perspective (but not for this price!).

Pros
Flexbooker listens to our scheduling problems and finding innovative ways to fix them. Their team is very accessible and responsive.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Richard Tackett

Best appointment software!

Used daily for 6-12 months
Reviewed 2016-07-28
Review Source: Capterra

We went from Square appointments to Flexbooker. Square didn't have the flexibility to manage our simple appointment requirements. Flexbooker was able to fit our needs and their customer service was on top of everything step by step helping us get set up. They even made some changes to the software to fit our requirements. Highly recommend them!

Pros
flexibility, customer service.

Cons
non

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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FlexBooker pricing

Starting from
$49/month
Pricing options
Free trial
Subscription
View Pricing Plans

Free 30-day trial, then $49 per month.

Custom Enterprise plan available on request.

FlexBooker features

API
Calendar Management
Custom Fields
Customizable Branding
Electronic Payments
Reminders

Activity Dashboard (260 other apps)
Activity Tracking (186 other apps)
Automatic Notifications (223 other apps)
Contact Database (146 other apps)
Contact Management (148 other apps)
Customer Database (183 other apps)
Customizable Reporting (181 other apps)
Customizable Templates (198 other apps)
Data Import/Export (207 other apps)
Email Integration (212 other apps)
Reporting & Statistics (283 other apps)
Social Media Integration (193 other apps)
Surveys & Feedback (167 other apps)
Third Party Integration (257 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for FlexBooker

Key features of FlexBooker

  • Send automated SMS and email reminders
  • Color-coded calendar for scheduling sessions of all kinds
  • Sync appointment calendar with Google
  • Process online credit card payments for bookings & fees
  • HTML editor for creating branded confirmations & reminders
  • Set charges and take payments online
  • Support business operations across multiple locations
  • Integrated booking into existing sites via widget
  • Automated appointment scheduling and online booking
  • Client management tools include live client reporting
  • Edit booking form fields, add custom fields etc
  • Sync appointment calendar with iCal
View All Features

Benefits

FlexBooker is fully customizable, featuring a built-in HTML editor for rebranding confirmation emails and booking forms to suit a range of business applications.

Schedule appointment sessions using a color-coded calendar view and make them available instantly for public booking via website widget or supplied booking page.

Calendar integration with Google, Outlook, Office 365 and iCal applications, syncing appointment data in a way that suits existing workflow preferences.

Receive a daily recap of booking and cancellations every 24 hours, while automatically notifying clients of scheduling changes via SMS or email.

Client Management features detail key metrics, while integrated online payment facilities accept credit card booking payments and optional no-show fees.