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FlexBooker Logo

FlexBooker

Online appointment scheduling and booking management

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(21)

FlexBooker Pricing, Features, Reviews and Alternatives

FlexBooker product overview

Price starts from

49

/user

Per month

What is FlexBooker?

FlexBooker is an online booking system that empowers service providers or event organizers to accept appointment reservations through their own existing websites. Utilizing a booking widget that promises easy and quick website installation, or a customizable booking page hosted by FlexBooker for those without their own websites, customers can seamlessly sign up for appointments across all devices. Schedule management is handled via an intuitive color-coded calendar view, accessible 24/7 within the browser-based administrator dashboard. Plan any number of appointment types and times, such as multi-person workshops, or one-on-one sessions. Offer recurring bookings, packages, and promo codes, all editable in detail after being made available.

Key benefits of using FlexBooker

  • FlexBooker is fully customizable, featuring a built-in HTML editor for rebranding confirmation emails and booking forms to suit a range of business applications.


  • Schedule appointment sessions using a color-coded calendar view and make them instantly available for public booking via website widget or booking page.


  • Calendar integration with Google, Outlook, Office 365, Exchange, and iCal applications, syncing appointment data in your preferred way to suit existing workflow preferences.


  • Wait list options allow flexibility for clients to obtain appointments at the times they most desire, while assuring your schedule never has unwanted gaps.


  • Client Management features detail key metric reports, and integrated online payment processors accept credit card booking payments and optional no-show fees.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Phone Support
    FAQs/Forum
    Knowledge Base
    Chat
    Email/Help Desk

    Training options

    Live Online
    Documentation
    Videos
    Webinars

    FlexBooker pricing information

    Value for money

    4.8

    /5

    39

    Starting from

    49

    /user

    Per month

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    FlexBooker features

    Functionality

    4.5

    /5

    39

    Total features

    120

    22 categories

    Most valued features by users

    Reporting/Analytics
    Reporting & Statistics
    Third Party Integrations
    Activity Dashboard
    API
    Alerts/Notifications
    Data Import/Export
    Email Marketing

    Functionality contenders

    FlexBooker users reviews

    Overall Rating

    4.9

    /5

    39

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.83/10
    Rating distribution

    5

    4

    3

    2

    1

    35

    3

    1

    0

    0

    Pros
    Not only does the software function great, but the team at FlexBooker has been available for comprehensive help at every step of the implementation process.
    Overall, I've had a great experience with outstanding customer service from Flexbooker.
    I love Flexbooker it makes booking online a breeze and helps to automate my company. It also very user friendly.
    Cons
    The inability for a customer to schedule multiple appointments without starting the process again.
    The only problem I seem to continuously have is seeing multiple client entries in our client database.
    After spending hours working with a rival, I was up and running in no time.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Just The Thing We Needed

    Reviewed 3 years ago

    Flexbooker was the center of our daily operations at one point, but as we've grown, we've tweaked our operations so scheduling is no longer a necessity. However, we still use Flexbooker for phone consultation scheduling purposes. The customer support is exceptional. We were able to tweak & edit some of the options. We will remain faithful customers unless it becomes absolutely necessary to operate without Flexbooker.

    Pros

    Customer support is phenomenal, easy to use.

    Cons

    I have no complaints. Flexbooker is great!

    Vendor response

    Thanks Aaminah! Awesome to hear we were such an integral part of your business, and remain a necessity!

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Top quality, flexibility, reliability at a great price point. Great bone structure for innovation

    Reviewed 2 months ago

    I really can't say enough about Flexbooker as business partners. From my many years of operating large global financial businesses, I know how difficult it can be to find partners like this who care as much about your start-up as you do. The system is sturdy, well-designed, practical, and kept flexible enough to facilitate some the unique things we needed to do. I was surprised that they could do this so much better than much more expensive competitors, but certainly happy to find them. It was hard to find a company that could meet our global needs and our need for flexibility.

    Pros

    Better constructed for flexible applications. Highly responsive to both our support and customization needs. They have so many great features that we are still discovering after 6 months. Direct involvement of founder in strategic initiatives is a big plus.

    Cons

    We've had to work through some globalization issues and there are some still remaining. But for a product that was largely used in the U.S., it's facilitated our global needs well. Based on experience to date, I know Flexbooker will continue to strengthen their abilities to facilitate global interactions quickly.

    Vendor response

    Hi Sally, Thank you so much for leaving such a detailed and thorough 5 star review! We've all enjoyed working with you and assisting you with your requirements. It truly puts a smile on our face when we receive feedback such as this. We look forward to continue our partnership and be there for you when you need us! As always, we're just a message away. Thanks again and wishing you and your business all the best as we continue to grow together! - The Flexbooker Team

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Flexbooker has been great with helping customize the scheduling experience for our company.

    Reviewed 5 years ago

    There are more aesthetically pleasing platforms out there from both a user and customer perspective (but not for this price!).

    Pros

    Flexbooker listens to our scheduling problems and finding innovative ways to fix them. Their team is very accessible and responsive.

    Cons

    No cons were added to this review

    Vendor response

    Appreciate the review Elizabeth! I'm so glad we're able to help Chipotle find innovative solutions to your scheduling needs. Hope you've appreciated the updates we've made to our customer and admin-facing program designs!

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Usefulness for Retail Resale Shop run by Volunteers

    Reviewed 2 months ago

    It is user friendly and the staff are wonderfully responsive both in knowledge and speed of reply.

    Pros

    Reduces the time required for shop chairs to schedule appointments and our consignors have loved our going to an appointment system rather than standing in line.

    Cons

    I wish there was a wait list feature that could be administered by the Shop Chairs, and I would like to be able to open an appointment and schedule someone without opening the whole system to the general public. Perhaps I just don't understand enough.

    Vendor response

    Hi Rebecca! Thank you so much for leaving a 5 star review! We're over the moon to hear Flexbooker has made things easier for both your shop chairs and consignors. Feel free to reach out to us via support for further assistance and recommendations on how we can make things even easier for you, we're always happy to help! - The Flexbooker Team

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Finally - an appointment tool for businesses other than salons!

    Reviewed a year ago

    FlexBooker has been a breath of fresh air. It was easy to setup. It has superior individualism between schedules for different types of appointments and customization options. The customer service is stellar and the price vs. value is far superior to other tools we tried (and we tried about 10 before finding this one).

    Pros

    - FLEXIBILITY: You can present your calendar in several different ways to tailor it to your application needs. - CUSTOMIZATION: You can customize your calendar to coincide with your branding. - COMMUNICATION: You can customize your email responses by schedule, rather than a "one size fits all" global email that doesn't work for every type of appointment. - COST: For the features, this is one of the most reasonably priced tools I've found. - CUSTOMER SERVICE: Not only are the representatives readily available throughout the day to help, with extremely quick response times...you aren't charged exponentially for receiving 1 on 1 customer service to set your tool up just the way you want it.

    Cons

    The only con I've found so far is that sometimes it's a little difficult to navigate the administrator side of the tool. But that's just a learning curve. The more we use it, the easier it will be to navigate.

    FlexBooker FAQs and common questions

    Q. What type of pricing plans does FlexBooker offer?

    FlexBooker has the following pricing plans:
    Starting from: $49.00/month
    Pricing model: Subscription
    Free Trial: Available


    Q. Who are the typical users of FlexBooker?

    FlexBooker has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    Q. What languages does FlexBooker support?

    FlexBooker supports the following languages:
    English


    Q. Does FlexBooker support mobile devices?

    FlexBooker supports the following devices:
    Android, iPad, iPhone


    Q. Does FlexBooker offer an API?

    Yes, FlexBooker has an API available for use.


    Q. What other apps does FlexBooker integrate with?

    FlexBooker integrates with the following applications:
    Microsoft Outlook, PayPal, Google Analytics 360, Zapier, Stripe, Microsoft 365, Meta for Business, CardConnect, Google Calendar, Mailchimp, Braintree


    Q. What level of support does FlexBooker offer?

    FlexBooker offers the following support options:
    Phone Support, FAQs/Forum, Knowledge Base, Chat, Email/Help Desk

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