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FlexBooker

4.8
(41)

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Online appointment scheduling and booking management

(27)

FlexBooker Pricing, Features, Reviews and Alternatives

FlexBooker FAQs

Q. What type of pricing plans does FlexBooker offer?

FlexBooker has the following pricing plans:
Starting from: $49.00/month
Pricing model: Subscription
Free Trial: Available

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Q. Who are the typical users of FlexBooker?

FlexBooker has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

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Q. What languages does FlexBooker support?

FlexBooker supports the following languages:
English

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Q. Does FlexBooker support mobile devices?

FlexBooker supports the following devices:
Android, iPad, iPhone

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Q. Does FlexBooker offer an API?

Yes, FlexBooker has an API available for use.

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Q. What other apps does FlexBooker integrate with?

FlexBooker integrates with the following applications:
Microsoft Outlook, PayPal, Google Analytics 360, Zapier, Stripe, Microsoft 365, Meta for Business, CardConnect, Google Calendar, Mailchimp, Braintree

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Q. What level of support does FlexBooker offer?

FlexBooker offers the following support options:
Phone Support, FAQs/Forum, Knowledge Base, Chat, Email/Help Desk

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FlexBooker product overview

Price starts from

49

/user

Per month

What is FlexBooker?

FlexBooker is an online booking system that empowers service providers or event organizers to accept appointment reservations through their own existing websites. Utilizing a booking widget that promises easy and quick website installation, or a customizable booking page hosted by FlexBooker for those without their own websites, customers can seamlessly sign up for appointments across all devices. Schedule management is handled via an intuitive color-coded calendar view, accessible 24/7 within the browser-based administrator dashboard. Plan any number of appointment types and times, such as multi-person workshops, or one-on-one sessions. Offer recurring bookings, packages, and promo codes, all editable in detail after being made available.

Key benefits of using FlexBooker

  • FlexBooker is fully customizable, featuring a built-in HTML editor for rebranding confirmation emails and booking forms to suit a range of business applications.


  • Schedule appointment sessions using a color-coded calendar view and make them instantly available for public booking via website widget or booking page.


  • Calendar integration with Google, Outlook, Office 365, Exchange, and iCal applications, syncing appointment data in your preferred way to suit existing workflow preferences.


  • Wait list options allow flexibility for clients to obtain appointments at the times they most desire, while assuring your schedule never has unwanted gaps.


  • Client Management features detail key metric reports, and integrated online payment processors accept credit card booking payments and optional no-show fees.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Phone Support
    FAQs/Forum
    Knowledge Base
    Chat
    Email/Help Desk

    Training options

    Live Online
    Documentation
    Videos
    Webinars

    Not sure about FlexBooker? Compare it with a popular alternative

    Starting from

    49

    /user

    Per month

    Free plan
    Free trial
    Pricing range

    Starting from

    165

    Per month

    Flat Rate

    Free plan
    Free trial
    Pricing range
    Ease of use
    Value for money
    Customer support
    Ease of use
    Value for money
    Customer support
    Why am I seeing this?

    FlexBooker pricing information

    Value for money

    4.7

    /5

    41

    Starting from

    49

    /user

    Per month

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    FlexBooker features

    Functionality

    4.4

    /5

    41

    Total features

    118

    22 categories

    Most valued features by users

    Reporting/Analytics
    Third Party Integrations
    Activity Dashboard
    Alerts/Notifications
    Reporting & Statistics
    API
    Data Import/Export
    Mobile Access

    Functionality contenders

    FlexBooker users reviews

    Overall Rating

    4.8

    /5

    41

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.68/10
    Rating distribution

    5

    4

    3

    2

    1

    35

    4

    1

    0

    1

    Pros
    Not only does the software function great, but the team at FlexBooker has been available for comprehensive help at every step of the implementation process.
    Overall, I've had a great experience with outstanding customer service from Flexbooker.
    I love Flexbooker it makes booking online a breeze and helps to automate my company. It also very user friendly.
    Cons
    Still, it was an issue out of the box that we simply were missing some features for a very large scale operation.
    C. Their lack of secondary employee notification cost me time and money from employees, not showing up because they were not notified.
    After spending hours working with a rival, I was up and running in no time.

    Overall rating contenders

    AvatarImg
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    Aaminah B.

    Consumer Services, 1-10 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Just The Thing We Needed

    Reviewed 4 years ago

    Flexbooker was the center of our daily operations at one point, but as we've grown, we've tweaked our operations so scheduling is no longer a necessity. However, we still use Flexbooker for phone consultation scheduling purposes. The customer support is exceptional. We were able to tweak & edit some of the options. We will remain faithful customers unless it becomes absolutely necessary to operate without Flexbooker.

    Pros

    Customer support is phenomenal, easy to use.

    Cons

    I have no complaints. Flexbooker is great!

    Vendor response

    Thanks Aaminah! Awesome to hear we were such an integral part of your business, and remain a necessity!

    SH
    AvatarImg

    Sally H.

    Consumer Services, 501-1,000 employees

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Top quality, flexibility, reliability at a great price point. Great bone structure for innovation

    Reviewed a year ago

    I really can't say enough about Flexbooker as business partners. From my many years of operating large global financial businesses, I know how difficult it can be to find partners like this who care as much about your start-up as you do. The system is sturdy, well-designed, practical, and kept flexible enough to facilitate some the unique things we needed to do. I was surprised that they could do this so much better than much more expensive competitors, but certainly happy to find them. It was hard to find a company that could meet our global needs and our need for flexibility.

    Pros

    Better constructed for flexible applications. Highly responsive to both our support and customization needs. They have so many great features that we are still discovering after 6 months. Direct involvement of founder in strategic initiatives is a big plus.

    Cons

    We've had to work through some globalization issues and there are some still remaining. But for a product that was largely used in the U.S., it's facilitated our global needs well. Based on experience to date, I know Flexbooker will continue to strengthen their abilities to facilitate global interactions quickly.

    Vendor response

    Hi Sally, Thank you so much for leaving such a detailed and thorough 5 star review! We've all enjoyed working with you and assisting you with your requirements. It truly puts a smile on our face when we receive feedback such as this. We look forward to continue our partnership and be there for you when you need us! As always, we're just a message away. Thanks again and wishing you and your business all the best as we continue to grow together! - The Flexbooker Team

    JN
    AvatarImg

    John N.

    Transportation/Trucking/Railroad, 1-10 employees

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Overpriced Train Wreck

    Reviewed 7 months ago

    I signed up for flexbooker, thinking that it was a little bit expensive, but I thought it would be worth it to have that level of customization. It turns out that there's really not that much customization to be had. It's just endlessly detailed and complex for no reason, all of the features that any business needs can be duplicated in accuity for a lot less money. The features that they offer for...

    Pros

    The pros of flexbooker is that it is probably very flexible however the amount of flexibility that it provides is not enough in certain directions, and the user interface is so complicated that customizing it to be flexible for your specific purpose is a nightmare. However, [sensitive content hidden] from customer service is amazing and very patient

    Cons

    Where to begin, first of all, I've already covered that the user interface is extremely complex and little arbitrary details can somehow throw off your entire calendar but that just sounds like a user error so I won't focus on that. I would say my top three beeps for flex Booker are A. it's extremely expensive for what it is. I was able to replicate all features in acuity for almost $20 less per month....

    KL
    AvatarImg

    Katie L.

    Government Administration, 201-500 employees

    Used other for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Finally - an appointment tool for businesses other than salons!

    Reviewed 3 years ago

    FlexBooker has been a breath of fresh air. It was easy to setup. It has superior individualism between schedules for different types of appointments and customization options. The customer service is stellar and the price vs. value is far superior to other tools we tried (and we tried about 10 before finding this one).

    Pros

    - FLEXIBILITY: You can present your calendar in several different ways to tailor it to your application needs. - CUSTOMIZATION: You can customize your calendar to coincide with your branding. - COMMUNICATION: You can customize your email responses by schedule, rather than a "one size fits all" global email that doesn't work for every type of appointment. - COST: For the features, this is one of the most reasonably priced tools I've found. - CUSTOMER SERVICE: Not only are the representatives readily available throughout the day to help, with extremely quick response times...you aren't charged exponentially for receiving 1 on 1 customer service to set your tool up just the way you want it.

    Cons

    The only con I've found so far is that sometimes it's a little difficult to navigate the administrator side of the tool. But that's just a learning curve. The more we use it, the easier it will be to navigate.

    JR
    AvatarImg

    Jeff R.

    Consumer Services, 1-10 employees

    Used daily for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Live Support that made for a smooth transition

    Reviewed 3 years ago

    Timely response, helpful staff, and a solid product that makes this part of my business much easier to manage. I look forward to working with this team for a long time to come!

    Pros

    This software can do everything my business needs without having to adapt my business model to the rules or limitations of the software. The support staff went above and beyond to make the setup and transition smooth and prompt. I couldn't be happier with the process of getting started!

    Cons

    There are minor areas where the software seems 'clunky' or a little lacking in the UI, but these are minor inconveniences ... nothing that makes me dislike the overall platform. (For example - an admin should be able to click on an appointment on the calendar and drag it to a new day / time. At this point, it appears that the only way to reschedule is to click on the appointment and fill out a form with the new date & time.)

    Vendor response

    Hi Jeff! Thanks for the insightful review. We're so glad you appreciate our amazing support team - we do too! Sneak preview: updating the calendar drag and drop functionality is on our roadmap, so get excited :D

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