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FlexBooker

Online appointment scheduling and booking management

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FlexBooker Pricing, Features, Reviews and Alternatives

FlexBooker product overview

Price starts from

$

39

/momonth
Per Feature

What is FlexBooker?

FlexBooker is an online booking system that empowers service providers or event organizers to accept appointment reservations through their own existing websites. Utilizing a booking widget that promises easy and quick website installation, or a customizable booking page hosted by FlexBooker for those without their own websites, customers can seamlessly sign up for appointments across all devices. Schedule management is handled via an intuitive color-coded calendar view, accessible 24/7 within the browser-based administrator dashboard. Plan any number of appointment types and times, such as multi-person workshops, or one-on-one sessions. Offer recurring bookings, packages, and promo codes, all editable in detail after being made available.

Key benefits of using FlexBooker

  • FlexBooker is fully customizable, featuring a built-in HTML editor for rebranding confirmation emails and booking forms to suit a range of business applications.


  • Schedule appointment sessions using a color-coded calendar view and make them instantly available for public booking via website widget or booking page.


  • Calendar integration with Google, Outlook, Office 365, Exchange, and iCal applications, syncing appointment data in your preferred way to suit existing workflow preferences.


  • Wait list options allow flexibility for clients to obtain appointments at the times they most desire, while assuring your schedule never has unwanted gaps.


  • Client Management features detail key metric reports, and integrated online payment processors accept credit card booking payments and optional no-show fees.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Phone Support
    FAQs/Forum
    Knowledge Base
    Chat

    Training options

    Live Online
    Documentation
    Videos
    Webinars

    FlexBooker pricing information

    Value for money

    4.8

    /5

    34

    Price starts from

    $

    39

    /momonth
    Per Feature

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    FlexBooker features

    Functionality

    4.5

    /5

    34
    Total Features122 21 categories

    Most valued features by users

    Reporting/Analytics
    API
    Reporting & Statistics
    Third Party Integrations
    Email Marketing
    Alerts/Notifications
    Activity Dashboard
    Data Import/Export

    Functionality contenders

    FlexBooker users reviews

    Overall rating

    4.9

    /5

    34

    Positive reviews

    97%

    Write a review
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.8/10
    Rating distribution

    5

    4

    3

    2

    1

    30

    3

    1

    0

    0

    Pros
    Thank you so much for all your help. It’s nice to know that this company truly cares about their customers.

    SL

    Summer L.

    Not only does the software function great, but the team at FlexBooker has been available for comprehensive help at every step of the implementation process.

    GK

    Garrett K.

    Overall, I've had a great experience with outstanding customer service from Flexbooker.

    ES

    Emily S.

    Cons
    The inability for a customer to schedule multiple appointments without starting the process again.

    BG

    Belinda G.

    The only problem I seem to continuously have is seeing multiple client entries in our client database.

    SB

    Sarah B.

    There are minor areas where the software seems 'clunky' or a little lacking in the UI, but these are minor inconveniences ... nothing that makes me dislike the overall platform.

    JR

    Jeff R.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Just The Thing We Needed

    Reviewed 2 years ago

    Flexbooker was the center of our daily operations at one point, but as we've grown, we've tweaked our operations so scheduling is no longer a necessity. However, we still use Flexbooker for phone consultation scheduling purposes. The customer support is exceptional. We were able to tweak & edit some of the options. We will remain faithful customers unless it becomes absolutely necessary to operate without Flexbooker.

    Pros

    Customer support is phenomenal, easy to use.

    Cons

    I have no complaints. Flexbooker is great!

    Vendor response

    Thanks Aaminah! Awesome to hear we were such an integral part of your business, and remain a necessity!

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Finally - an appointment tool for businesses other than salons!

    Reviewed 4 months ago

    FlexBooker has been a breath of fresh air. It was easy to setup. It has superior individualism between schedules for different types of appointments and customization options. The customer service is stellar and the price vs. value is far superior to other tools we tried (and we tried about 10 before finding this one).

    Pros

    - FLEXIBILITY: You can present your calendar in several different ways to tailor it to your application needs. - CUSTOMIZATION: You can customize your calendar to coincide with your branding. - COMMUNICATION: You can customize your email responses by schedule, rather than a "one size fits all" global email that doesn't work for every type of appointment. - COST: For the features, this is one of the most reasonably priced tools I've found. - CUSTOMER SERVICE: Not only are the representatives readily available throughout the day to help, with extremely quick response times...you aren't charged exponentially for receiving 1 on 1 customer service to set your tool up just the way you want it.

    Cons

    The only con I've found so far is that sometimes it's a little difficult to navigate the administrator side of the tool. But that's just a learning curve. The more we use it, the easier it will be to navigate.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Flexbooker has been great with helping customize the scheduling experience for our company.

    Reviewed 4 years ago

    There are more aesthetically pleasing platforms out there from both a user and customer perspective (but not for this price!).

    Pros

    Flexbooker listens to our scheduling problems and finding innovative ways to fix them. Their team is very accessible and responsive.

    Cons

    No cons were added to this review

    Vendor response

    Appreciate the review Elizabeth! I'm so glad we're able to help Chipotle find innovative solutions to your scheduling needs. Hope you've appreciated the updates we've made to our customer and admin-facing program designs!

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Easy to use, looks good on the website, great customer service

    Reviewed 3 months ago

    Very good.

    Pros

    Flexbooker customer service is excellent, & I find the setup to be very good. Its easy to work with, and looks clean & simple on my website.

    Cons

    The text messaging option (for confirmation and reminders) should be automatic, people booking in often forget to tick it.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Awesome Software Program

    Reviewed 6 months ago

    5 stars. Very accommodating staff, who really listen to our issues to make the software work for our business. I highly recommend.

    Pros

    I like the multiple location features on this booking software. I can easily book internally for either of our locations and choose which employee has clients at any time. I work from home, but I can just as easily use Flexbooker on the road. The staff at Flexbooker really bend over backwards. We have asked them to help us fix, and tweek so many things for our clients. They always come through, unless the request is not possible for them. I will continue to look forward to whatever updates are coming.

    Cons

    I wish there was a way to let clients put a credit card on file, but I see that Paypal doesn't allow for that. Not Flexbooker's fault. The only problem I seem to continuously have is seeing multiple client entries in our client database. I go through and merge all the doubles, but it seems like every time I put a new appointment in, I get a duplicate of that old client. Not a big deal really.

    Vendor response

    We're so glad you've been so pleased with your experience Sarah! Regarding the credit cards on file, some other payment processors we integrate with do allow that, so feel free to reach out if you're interested in learning about those. We will definitely be taking a look into your settings regarding your customer tab too, as I have an idea why that could be happening ;) Thanks for being a great FlexBooker customer!

    FlexBooker FAQs and common questions

    FlexBooker has the following pricing plans:
    Starting from: $39.00/month
    Pricing model: Subscription
    Free Trial: Available


    FlexBooker has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    FlexBooker supports the following languages:
    English


    FlexBooker supports the following devices:
    Android, iPhone


    Yes, FlexBooker has an API available for use.


    FlexBooker integrates with the following applications:
    Microsoft Outlook, PayPal, Google Analytics, Zapier, Stripe, Microsoft 365, Facebook, Google Calendar, Mailchimp, Braintree


    FlexBooker offers the following support options:
    Email/Help Desk, Phone Support, FAQs/Forum, Knowledge Base, Chat

    Related categories