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Forsta Logo

Cloud-based platform for creating online surveys

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Forsta - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: August 2025

Forsta overview

What is Forsta?

Forsta (formerly FocusVision Decipher) is a cloud-based survey software designed to help businesses create customizable surveys in multiple languages to collect customers' feedback. Managers can visualize results in the form of tables or charts and filter received data based on targeted client segments.

Forsta allows organizations to upload questionnaires as Microsoft Word documents and leverage machine learning capabilities to detect question types and answer choices. Supervisors can use pre-configured templates to create online surveys for net promoter score (NPS) advertisement testing, brand awareness, and employee satisfaction. The software also lets businesses capture customers' feedback via video responses, and design custom questionnaires by adding multiple question types, languages, or themes. The mobile application also enables teams to manage projects, conduct interviews, and engage with survey respondents.

Using Forsta, enterprises can collect customers' feedback in compliance with the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) standards. Administrators can quickly create reports in Microsoft PowerPoint, monitor collected data in real-time, and view campaign statistics on a centralized platform.

Key benefits of using Forsta

• Quantitative and qualitative market research software
• Always-on customer insight
• Collect, analyze, save and share real-time customer insights
• Most comprehensive and powerful customer & employee engagement software
• Scale from simple to sophisticated

Starting price

Free

Alternatives

with better value for money

Forsta’s user interface

Ease of use rating:

Forsta reviews

Overall rating

4.2

/5

13

Positive reviews

77

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10
Rating distribution

5

4

3

2

1

7

3

2

1

0

Pros
“I also like the fact that there are new technologies out there, which is always interesting for me.”
AJ

A. J.

Market Researcher

“An amazing tool preferred by our clients for its privacy and easy use.”
DB

Dalia B.

Translator/interpreter

“We were definitely sold on a product that was said around the industry to be one of the best, but I've found solutions at a 1/10th of the cost and works very very well.”
JF

JEFF F.

DIRECTOR OR PROGRAMMING

Cons
“If you have a team of actual programmers, and not project managers that program their own surveys, then STAY AWAY from this product. The lack of support alone you will get should stir you away.”
JF

JEFF F.

DIRECTOR OR PROGRAMMING

Who uses Forsta?

Based on 13 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Market Research
Construction
Machinery
Telecommunications
Others

Use cases

Survey

Forsta's key features

Most critical features, based on insights from Forsta users:

Data import/export
Survey builder
Access controls/permissions
Reporting/Analytics
Real-Time data
Template management

All Forsta features

Features rating:

Customizable questions
Sentiment analysis
Response quotas
Visual analytics
URL customization
Third-Party integrations
Support audio/images/video
Skip logic
Site intercept survey
Response validation
Randomization
Question piping
Question library
Question branching
Pulse surveys
Offline response collection
Multiple question types
Multi-Language
Multi-Channel distribution
Mobile survey
Feedback management
Email reminders
Email marketing
Drag & drop
Data analysis tools
Customizable templates
Customizable branding
Customer segmentation
API
Alerts/Notifications
Activity dashboard

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Forsta pricing

Value for money rating:

Starting from

Free

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Forsta price and value

Value for money rating:

To see what individual users think of Forsta's price and value, check out the review snippets below.

“I also like the fact that there are new technologies out there, which is always interesting for me.”
AJ

A. J.

Market Researcher

“An amazing tool preferred by our clients for its privacy and easy use.”
DB

Dalia B.

Translator/interpreter

Forsta support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
24/7 (Live rep)
Phone Support
Email/Help Desk
Knowledge Base

Training options

Live Online
In Person
Documentation
Webinars
Videos

Forsta FAQs

Q. What type of pricing plans does Forsta offer?

Forsta has the following pricing plans:
Pricing model: Free
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Forsta?

Forsta has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Forsta support?

Forsta supports the following languages:
English


Q. Does Forsta support mobile devices?

Forsta supports the following devices:
Android, iPad, iPhone


Q. Does Forsta offer an API?

Yes, Forsta has an API available for use.


Q. What other apps does Forsta integrate with?

Forsta integrates with the following applications:
Contentsquare, Cint, PinPoint, Blackhawk Network, Zapier, Tealium Customer Data Hub, Infobip, Adobe Analytics, import.io, Toluna Start, Google Translate, Tableau, Twilio, Docebo, Voxpopme, Zendesk Suite


Q. What level of support does Forsta offer?

Forsta offers the following support options:
Chat, 24/7 (Live rep), Phone Support, Email/Help Desk, Knowledge Base

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