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MaintainX
5
814
4
192
3
15
2
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1
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-driven maintenance & asset management platform
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MaintainX - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: April 2026
MaintainX overview

Based on 1024 verified user reviews
What is MaintainX?
MaintainX is a maintenance management solution offering key features such as work order management, mobile access, preventive maintenance, maintenance scheduling, and asset tracking, among others.
Who uses MaintainX?
Reviews for MaintainX come from a wide variety of industries, including facilities services (6% of reviewers), construction (6%), and hospitality (5%). The most frequent use case for MaintainX cited by reviewers is maintenance management (75% of reviewers).
What do users say about MaintainX pricing?
Most reviewers indicate that MaintainX offers strong value for money, with reasonable pricing and robust features, especially for smaller organizations. Some reviewers feel that per-user pricing and advanced features in higher tiers can be restrictive or expensive.
Starting price
per month
Pros & Cons
Maintenance Management
Inventory Management
Work Orders
Occasional technical glitches
MaintainX’s user interface
MaintainX pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.7
Features
4.6
Ease of use
4.8
Customer support
4.8
Reviews sentiment
What do users say about MaintainX?
MaintainX is a maintenance management solution offering key features such as work order management, mobile access, preventive maintenance, maintenance scheduling, and asset tracking, among others.
Select to learn more
Who uses MaintainX?
Based on 1,024 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
MaintainX's key features
GetApp's analysis of 207 verified user reviews collected between July 2021 and October 2024 identifies MaintainX's most critical features and summarizes user sentiment about those features.
Reviewers appreciate MaintainX's work order management capabilities. They find it easy to insert, allocate, and track work orders, set due dates, and add alarms. Users report that it helps manage priorities, share details with team members, and track resources efficiently. They say it centralizes work orders, allowing multiple users to manage them, which aids in load sharing. They also highlight the ability to add comments, photos, and attachments, and the convenience of tracking work orders in real-time. Of the 112 MaintainX users who gave detailed accounts of their use of Work Order Management, 100% rated this feature as important or highly important.
Users report that creating work orders with MaintainX is simple and efficient. They appreciate the ability to create work orders from anywhere using their phones, which enhances attention to detail. Reviewers indicate that adding photos and descriptions directly from the field is very useful. They find the process straightforward and user-friendly, with the ability to assign team members, set due dates, and prioritize tasks. They also value the bulk upload capability for recurring work orders. Of the 37 MaintainX users who gave detailed accounts of their use of Work Order Creation, 97% rated this feature as important or highly important.
Reviewers highlight the importance of MaintainX's mobile access feature. They find it invaluable for completing work orders on the go, attaching photos, and updating details in real-time. Users report that it eliminates the need for returning to the office, thus saving time. They appreciate the app's functionality, which mirrors the desktop version, and the ability to communicate through comments on work orders. Some users mention occasional app slowdowns but appreciate the overall convenience. Of the 109 MaintainX users who gave detailed accounts of their use of Mobile Access, 95% rated this feature as important or highly important.
Users appreciate MaintainX's preventive maintenance capabilities. They find it helpful for tracking and scheduling maintenance tasks, with automatic reminders for upcoming work. Reviewers indicate that it simplifies managing recurring work orders and ensures assets are maintained regularly. They value the ability to customize procedures and generate work orders if issues are flagged. They say it reduces downtime and keeps maintenance records organized, which is important for compliance and efficient operations. Of the 112 MaintainX users who gave detailed accounts of their use of Preventive Maintenance, 95% rated this feature as important or highly important.
Reviewers find MaintainX's asset tracking feature very useful. They appreciate being able to track equipment and sub-assets, view maintenance history, and store manuals and related documents. Users report that it helps in making informed decisions about asset management and minimizes downtime. They say it provides clear visibility into asset conditions and costs, aiding in predictive maintenance and resource allocation. They also highlight the ease of exporting data for reporting purposes. Of the 55 MaintainX users who gave detailed accounts of their use of Asset Tracking, 89% rated this feature as important or highly important.
Users report that MaintainX's scheduling capabilities are flexible and efficient. They appreciate the ability to schedule recurring tasks and prioritize work orders based on importance. Reviewers indicate that it helps plan maintenance ahead of time and ensures tasks are completed on schedule. They find the system easy to set up and use, with valuable capabilities like due date notifications and the ability to assign resources properly. They say it keeps maintenance tasks organized and timely. Of the 44 MaintainX users who gave detailed accounts of their use of Scheduling, 82% rated this feature as important or highly important.

R. K.
Project Manager
Michael S.
facilities manager
Cody C.
Executive Director of Operations
Tom H.
Asset Manager
All MaintainX features
Features rating:
MaintainX alternatives
MaintainX pricing
Pricing plans
Pricing details:
User opinions about MaintainX price and value
Value for money rating:
To see what individual users think of MaintainX's price and value, check out the review snippets below.

Allen C.
Admin
Archie C.
Maintenance Manager
MaintainX integrations (19)
Integrations rated by users
We looked at 1,024 user reviews to identify which products are mentioned as MaintainX integrations and how users feel about them.
Integration rating: 4.5 (8)
Integration rating: 4.3 (4)
“Overall really strong, a few quirks but it keeps getting better and more useful.”
Garrett C.
Owner
Integration rating: 4.5 (3)
Integration rating: 4.7 (3)
“Location, Fuel usage”
“The integration with Samsara is important for safety, particularly with the inward- and outward-facing cameras. It provides critical visibility into driver behavior and real-time road conditions. The telematics data is invaluable for identifying risk”
SCOTT L.
Fleet Manager
Integration rating: 5.0 (3)
“draft statements for settelement”
Yu N.
Director
Integration rating: 3.5 (2)
“This is about as native of an integration as you can get at the enterprise level. It is absolutely critical for keeping your procurement data synced with your core financial ledgers and master data.”
Sergi F.
Customer Service Administrator
MaintainX customer support
What do users say about MaintainX customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of MaintainX customer support.
Widely noted by reviewers, MaintainX customer support is extremely responsive, often replying within minutes to user inquiries.
A large number of users highlight the professionalism and helpfulness of the support team during onboarding and troubleshooting.
Frequently reported by users, customer service provides personalized assistance and adapts solutions to unique business needs.
Broad user base appreciates the ongoing support, training, and proactive follow-ups that ensure smooth implementation and daily use.
Support options
Training options
To see what individual users say about MaintainX's customer support, check out the review snippets below.
“Lastly, MaintainX offers some of the best customer support you could ever find, as whenever I have needed to contact them for something, I would get a response no later than 5 minutes.”
Adrian D.
Maintenance Engineering Intern
“Outstanding customer service and support - I cannot think of a more positive experience from an IT platform provider (given that we only use 32 licenses - we feel like we are treated like a mayor/significant customer - well done)”
Johann S.
General Managers
MaintainX FAQs
MaintainX is a comprehensive maintenance and operations management platform that supports industrial teams in streamlining workflows and managing assets across multiple sites. The system functions as a Computerized Maintenance Management System and as an Enterprise Asset Management solution for industries such as manufacturing, facility management, retail, distribution, oil and gas, mining, agriculture, property management, fleet maintenance and hospitality. The software reduces unplanned equipment downtime and improves operational efficiency through AI-driven insights. MaintainX includes multiple core modules: work order management, preventive maintenance, asset management, checklists and inspections, parts inventory management and reporting. The work order management module enables creation, assignment and real-time tracking of tasks with attachments for photos, documents and comments alongside mobile-accessible updates. The preventive maintenance module automates scheduling, issues condition-based triggers and employs anomaly detection to preempt equipment failures. The asset management module provides a centralized database for equipment records, including serial numbers, purchase dates and warranties, and supports barcode and QR code scanning for rapid identification. Checklist and inspection tools digitize safety and compliance processes with customizable forms and audit trails. Inventory management tracks stock levels, issues low-inventory alerts and links parts consumption to maintenance activities. Reporting functionality offers customizable dashboards and AI-driven analytics that transform operational data into actionable insights through natural language queries. MaintainX integrates with third-party applications through an open application programming interface and an integration marketplace to synchronize data across enterprise systems and industrial IoT sensors. A unified data model consolidates work orders, asset performance data and inventory records to power AI capabilities across the platform. The platform supports configurable user roles and permissions, multi-site management and security controls to meet enterprise governance requirements. Mobile accessibility includes offline mode for remote operations and a responsive interface for field teams.
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