App comparison
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Gupshup
5
18
4
14
3
0
2
2
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
One-to-one. With Everyone
Last updated: July 2026
Gupshup Alternatives & Competitors (2026)
Top 3 free alternatives
LiveAgent
Multichannel Help Desk Solution with Powerful AI Features
0.4
Value for money
Starting price
No pricing info
0.3
Functionality
Account Management
5/5
Agent Interface
4.8/5
Alerts/Escalation
4.6/5
Top Features
Autoresponders
5/5
Customer Segmentation
5/5
Chat/Messaging
4.9/5
Birdeye
AI Agents for Multi-Location Brands
0.3
Value for money
No pricing info
Starting price
No pricing info
0.3
Functionality
AI/Machine Learning
5/5
AI Writing Assistant
5/5
Activity Dashboard
4.8/5
Top Features
Autoresponders
5/5
Customer Segmentation
5/5
Chat/Messaging
4.9/5
Zendesk Suite
AI powered customer service across all channels
Value for money
Starting price
No pricing info
0.1
Functionality
Account Management
5/5
Archiving & Retention
4.6/5
Activity Dashboard
4.5/5
Top Features
Autoresponders
5/5
Customer Segmentation
5/5
Chat/Messaging
4.9/5
0.2
Value for money
Starting price
No pricing info
Functionality
Activity Tracking
4.8/5
Access Controls/Permissions
4.3/5
Alerts/Notifications
4.3/5
Top Features
Autoresponders
5/5
Customer Segmentation
5/5
Chat/Messaging
4.9/5
0.4
Value for money
Starting price
No pricing info
0.2
Functionality
Automated Responses
5/5
Autoresponders
4.7/5
Campaign Scheduling
4.6/5
Top Features
Autoresponders
5/5
Customer Segmentation
5/5
Chat/Messaging
4.9/5
0.4
Value for money
Starting price
No pricing info
0.3
Functionality
Activity Tracking
5/5
Campaign Scheduling
5/5
Activity Dashboard
4.8/5
Top Features
Autoresponders
5/5
Customer Segmentation
5/5
Chat/Messaging
4.9/5
0.5
Value for money
Starting price
No pricing info
0.4
Functionality
Alerts/Notifications
4.9/5
Compliance Management
4.9/5
Campaign Scheduling
4.8/5
Top Features
Autoresponders
5/5
Customer Segmentation
5/5
Chat/Messaging
4.9/5
0.1
Value for money
Starting price
No pricing info
Functionality
Activity Dashboard
4.5/5
Appointment Management
4.3/5
Activity Tracking
4.3/5
Top Features
Autoresponders
5/5
Customer Segmentation
5/5
Chat/Messaging
4.9/5
0.3
Value for money
Starting price
No pricing info
0.3
Functionality
Activity Tracking
5/5
AI/Machine Learning
4.6/5
Alerts/Notifications
4.6/5
Top Features
Autoresponders
5/5
Customer Segmentation
5/5
Chat/Messaging
4.9/5
0.5
Value for money
Starting price
No pricing info
0.4
Functionality
Autoresponders
4.7/5
Alerts/Notifications
4.6/5
2-Way Messaging
4.5/5
Top Features
Autoresponders
5/5
Customer Segmentation
5/5
Chat/Messaging
4.9/5
Value for money
Starting price
No pricing info
0.1
Functionality
Activity Dashboard
4.7/5
Activity Tracking
4.6/5
Alerts/Notifications
4.5/5
Top Features
Autoresponders
5/5
Customer Segmentation
5/5
Chat/Messaging
4.9/5
0.1
Value for money
Starting price
No pricing info
0.1
Functionality
Activity Tracking
5/5
Agent Interface
5/5
Alerts/Notifications
4/5
Top Features
Autoresponders
5/5
Customer Segmentation
5/5
Chat/Messaging
4.9/5
0.1
Value for money
Starting price
No pricing info
0.2
Functionality
Chat/Messaging
4.7/5
Activity Dashboard
4.6/5
Chatbot
4.5/5
Top Features
Autoresponders
5/5
Customer Segmentation
5/5
Chat/Messaging
4.9/5
0.1
Value for money
Starting price
No pricing info
0.2
Functionality
Canned Responses
4.5/5
API
4.4/5
AI/Machine Learning
4.2/5
Top Features
Autoresponders
5/5
Customer Segmentation
5/5
Chat/Messaging
4.9/5
0.3
Value for money
Starting price
No pricing info
0.2
Functionality
Activity Dashboard
5/5
Campaign Planning
4.7/5
Alerts/Notifications
4.7/5
Top Features
Autoresponders
5/5
Customer Segmentation
5/5
Chat/Messaging
4.9/5
0.2
Value for money
No pricing info
Starting price
No pricing info
Functionality
Activity Dashboard
5/5
Activity Tracking
5/5
2-Way Messaging
1/5
Top Features
Autoresponders
5/5
Customer Segmentation
5/5
Chat/Messaging
4.9/5
Value for money
No pricing info
Starting price
No pricing info
Functionality
Alerts/Notifications
5/5
2-Way Messaging
4/5
2-Way Messaging
N/A
Top Features
Autoresponders
5/5
Customer Segmentation
5/5
Chat/Messaging
4.9/5
0.3
Value for money
Starting price
No pricing info
Functionality
2-Way Messaging
N/A
A/B Testing
N/A
Activity Dashboard
N/A
Top Features
Autoresponders
5/5
Customer Segmentation
5/5
Chat/Messaging
4.9/5
0.1
Value for money
Starting price
No pricing info
Functionality
Alerts/Escalation
4.2/5
A/B Testing
N/A
Access Controls/Permissions
N/A
Top Features
Autoresponders
5/5
Customer Segmentation
5/5
Chat/Messaging
4.9/5
0.5
Value for money
No pricing info
Starting price
No pricing info
0.7
Functionality
API
5/5
AI/Machine Learning
4/5
2-Way Messaging
N/A
Top Features
Autoresponders
5/5
Customer Segmentation
5/5
Chat/Messaging
4.9/5