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Kangaroo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
An all-in-one Loyalty and Marketing Platform for businesses.
Table of Contents
Kangaroo - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: December 2025
Kangaroo overview
What is Kangaroo?
Kangaroo is an all-in-one loyalty rewards marketing platform perfect for businesses looking to attract, retain and engage customers to accelerate sales.
Turn 1st-time buyers into frequent customers with your own loyalty program branded to your business.
Getting Started:
Our team prepares your account and connects all the integrations for you. All you need to do is let us know how you would like to reward your members and for which actions.
Loyalty Rewards Features:
Branding:
Kangaroo's loyalty rewards program is white-label, with your business colors, logo, graphics, and images.
Point Rewards: Points to Dollar ratio, point multipliers, a la carte rewards (product specific rewards), action point rewards and, tier rewards.
Promotions: Offers, Coupons, Discounts, gift with purchase, BOGO sales, partner rewards, and eGift Cards.
Marketing Features:
Email: Save time and money with Kangaroo's built-in email marketing engine. Create beautiful emails within Kangaroo.
SMS Text: Send promotional marketing including graphics with SMS text. Never miss out on an opportunity to connect with your customers.
Push notifications: No matter which loyalty license you choose, Kangaroo's service includes an app. This means you can send out push notifications for free!
Automation: Create email, SMS text, and push notification automation based on our deep-level targeting and segmentation to welcome new members, send birthday rewards, promotional alerts, holiday campaigns, and more.
Digital Referral Program: Easily grow your customer base with a digital referral program. Customers can send referrals with a reward, discount, or special offer to friends and family to motivate them to shop at your store. Referrals can be sent via email, SMS text, and/or social media.
Contests: Contests can be automated to enter new loyalty members, members who sent referrals, members who made specific purchases in a time period, and more!
Games: Available on the tablet only, customers can "Spin to Win" prizes and discounts.
Reviews: Build social trust and gain new shoppers with product reviews. Reward members for reviewing your products.
Free App: The Kangaroo Rewards members app is included for free with all loyalty licenses. Customers can download the app and view all of their loyalty rewards memberships in one place (must be powered by Kangaroo). Your brand will be featured and customers can easily browse your offers, receive push notifications, send referrals, purchase and send eGift cards, shop your website, and more.
White-Label App: Get your own app with your brand front & center. Feature products, marketing campaigns, offers, rewards, and more!
Key benefits of using Kangaroo
Starting price
per month
Pros & Cons
Customer Support
Integrations
Email and Text Marketing
Navigation
Portal Updates
Kangaroo’s user interface
Kangaroo pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.7
Ease of use
4.7
Customer support
4.9
Reviews sentiment
What do users say about Kangaroo?
We loved the ability to create unique rewards and automate marketing campaigns to target different customer behaviors, which is critical for an e-commerce store like ours.
Select to learn more
Who uses Kangaroo?
Based on 245 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Kangaroo's key features
Most critical features, based on insights from Kangaroo users:
All Kangaroo features
Features rating:
Kangaroo awards
Kangaroo alternatives
Kangaroo
Starting from
79
Per month
Referrizer
Starting from
No pricing info
Smile.io
Starting from
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Tremendous
Starting from
No pricing info
Kangaroo pricing
Pricing plans
Pricing details:
User opinions about Kangaroo price and value
Value for money rating:
To see what individual users think of Kangaroo's price and value, check out the review snippets below.
Tammy M.
director
Yara K.
Partner and co-founder
Kangaroo integrations (15)
Integrations rated by users
We looked at 245 user reviews to identify which products are mentioned as Kangaroo integrations and how users feel about them.
Integration rating: 4.8 (15)
“We use Lightspeed as our POS, so integration was essential for use of Loyalty Program and Marketing.”
“it is the whole purpose for using Kangaroo for rewards, email and text in one.”
Donna H.
Owner
Integration rating: 4.8 (11)
Integration rating: 5.0 (6)
Integration rating: 5.0 (4)
Integration rating: 4.8 (4)
Integration rating: 5.0 (3)
Integration rating: 4.7 (3)
Integration rating: 5.0 (1)
Kangaroo customer support
What do users say about Kangaroo customer support?
Customer support rating:
We analyzed 138 verified user reviews to identify positive and negative aspects of Kangaroo customer support.
Widespread user sentiment highlights Kangaroo's fast, responsive, and easily accessible customer support team.
A portion of users praise the hands-on approach and proactive follow-ups, making onboarding and ongoing use seamless.
Multiple users appreciate the team's dedication to resolving issues quickly and customizing solutions to fit unique needs.
A fair number of reviewers value the knowledgeable staff who offer insightful advice and go above and beyond to ensure success.
Support options
Training options
To see what individual users say about Kangaroo's customer support, check out the review snippets below.
“From the customer service to meetings with the technology specialists, Kangaroo's responsiveness and ability to work within the parameters of our mobile app have been nothing short of perfect.”
David C.
Digital Director
“Nothing really comes to mind, the change over experience has been almost seamless and whenever I have trouble figuring out how to do what I want, customer support is there to message in seconds and will jump on my screen if needed.”
Mike H.
President
“The support team is amazing, specially [sensitive content hidden], he follows up with us on a frequent basis, just to check whether we need anything, plus very responsive when it comes to colleagues requests/concerns shared with him.”
Joseph T.
Web Developer
Kangaroo FAQs
Kangaroo has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does Kangaroo support?
Kangaroo supports the following languages:
Arabic, Chinese (Simplified), Chinese (Traditional), Dutch, English, French, German, Italian, Portuguese, Spanish
Q. Does Kangaroo support mobile devices?
Kangaroo supports the following devices:
Android, iPad, iPhone
Q. Does Kangaroo offer an API?
Yes, Kangaroo has an API available for use.
Q. What level of support does Kangaroo offer?
Kangaroo offers the following support options:
Email/Help Desk, Chat, Phone Support, FAQs/Forum, Knowledge Base
