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NEOGOV
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480
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313
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50
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based human resources management platform
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NEOGOV - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
NEOGOV overview

Based on 850 verified user reviews
What is NEOGOV?
NEOGOV is a recruiting solution with key features that include candidate tracking, job posting, application management, onboarding, and employee database management, and more.
Who uses NEOGOV?
By industry, NEOGOV reviewers are most commonly professionals in government administration (56%). The most frequent use case for NEOGOV cited by reviewers is recruiting (45% of reviewers).
What do users say about NEOGOV pricing?
Reviewers indicate NEOGOV is more economical than other enterprise HR systems when purchasing only needed modules. Some users say customization helps avoid extra costs, but reviewers report expenses rise quickly with added features and no free trial.
Starting price
Alternatives
with better value for money
Pros & Cons
Hiring Process
Capabilities and Enhancements
Continuous product enhancements
Reporting
Bugs and Issues
Updates and Upgrades
NEOGOV’s user interface
NEOGOV pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.3
Ease of use
4.4
Customer support
4.4
Reviews sentiment
What do users say about NEOGOV?
NEOGOV is a recruiting solution with key features that include candidate tracking, job posting, application management, onboarding, and employee database management, and more.
Select to learn more
Who uses NEOGOV?
Based on 850 verified user reviews.
Company size
Midsize Businesses
Enterprises
Small Businesses
Top industries
Use cases
NEOGOV's key features
GetApp's analysis of 190 verified user reviews collected between October 2021 and October 2024 identifies NEOGOV's most critical features and summarizes user sentiment about those features.
Reviewers appreciate NEOGOV's candidate tracking capabilities. They find it helpful for keeping track of applicants' status throughout the hiring process, including accepted or rejected candidates. Users report it is easy to see where candidates are in the process and manage each candidate efficiently. They highlight the ability to set up necessary steps, track progress, and maintain communication with applicants. Users also mention the importance of having all records available at every step and the ease of use and accessibility of candidate information. Of the 23 NEOGOV users who gave detailed accounts of their use of Candidate Tracking, 100% rated this feature as important or highly important.
Reviewers indicate NEOGOV's job posting capabilities are valuable for creating and managing job advertisements. They appreciate the pre-populated language and the ability to copy postings, which streamline the process and save time. Users report that NEOGOV makes it easy to advertise jobs, attract candidates, and ensure postings are professional and up-to-date. They find it helpful for reaching a wide audience through integration with job search engines and for making quick edits to postings. Of the 49 NEOGOV users who gave detailed accounts of their use of Job Posting, 98% rated this feature as important or highly important.
Users report that NEOGOV's application management capabilities are essential for their recruitment process. They highlight the ease of reviewing applications, tracking applicants, and moving them through the hiring steps. Reviewers appreciate the ability to manage all applications in one platform, ensuring compliance with record retention requirements. They also mention the efficiency gained from automating processes and the ease of communication with candidates. Some users wish for improvements in managing duplicate applications and automated templates. Of the 21 NEOGOV users who gave detailed accounts of their use of Application Management, 95% rated this feature as important or highly important.
Reviewers feel NEOGOV's applicant tracking capabilities are efficient and user-friendly. They highlight the ability to keep track of candidates throughout the recruitment process and analyze data to improve processes. Users appreciate having all candidate information in one platform and the ease of navigating and retrieving applicant data. They find it helpful for moving applicants to various postings and maintaining a record of applications. Reviewers also mention the daily use and reliance on NEOGOV's tracking system for their recruitment needs. Of the 28 NEOGOV users who gave detailed accounts of their use of Applicant Tracking, 89% rated this feature as important or highly important.
Mike D.
Sergeant
Tracy M.
HR Consultant
Stacey G.
HR Technician
Sheree M.
Staff Analyst
Reviewers indicate NEOGOV's onboarding capabilities make the process for new hires efficient and smooth. They appreciate the electronic signature capability, the ability to complete paperwork and trainings before the start date, and the integration with other NEOGOV modules. Users report that onboarding is easy to customize and helps streamline the recruitment to hire process. They also mention the ease of adding checklists and getting paperwork done, making the onboarding process much easier and more organized. Of the 20 NEOGOV users who gave detailed accounts of their use of Onboarding, 85% rated this feature as important or highly important.
See related user reviews
Stacey G.
HR Technician
Jacqueline R.
People and Culture Coordinator
Jamie M.
Workforce Development Director
Sara B.
HR Tech
Users report that NEOGOV's employee database capabilities are important for maintaining accurate employee information. They appreciate the seamless updates to hiring and separation processes and the ability to track employee data easily. Reviewers highlight the integration with other NEOGOV modules, which helps streamline workflows and reduce work efforts. They find it helpful to have all employee information in one system, ensuring accurate accounting and easy navigation. Some users mention the need for consolidating employee data. Of the 19 NEOGOV users who gave detailed accounts of their use of Employee Database, 84% rated this feature as important or highly important.
All NEOGOV features
Features rating:
NEOGOV alternatives
NEOGOV pricing
Pricing plans
Pricing details:
User opinions about NEOGOV price and value
Value for money rating:
To see what individual users think of NEOGOV's price and value, check out the review snippets below.
Kate E.
Confidential Assistant III
Shannon L.
Sr. Admin. Analyst
NEOGOV integrations (6)
Integrations rated by users
We looked at 850 user reviews to identify which products are mentioned as NEOGOV integrations and how users feel about them.
Integration rating: 4.4 (10)
“We ended up not using this.”
“Easy to use and set up”
Lindsey D.
HR Manager
Integration rating: 4.3 (3)
“Background checks for potential new hires. This has been fine”
“It is needed to get background checks done on potential candidates”
Erin T.
HR Talent and Recruiting Specialist
Integration rating: 4.7 (3)
“As a financial institution it is very imprtant for us to have quick turnaround and easy to use reports.”
Deanna F.
Director of Human Resources
Integration rating: 2.5 (3)
Integration rating: 5.0 (3)
Other top integrations
NEOGOV customer support
What do users say about NEOGOV customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of NEOGOV customer support.
Widely noted by reviewers, NEOGOV's customer support is accessible, friendly, and quick to resolve issues when contacted.
Common user feedback highlights that support staff are knowledgeable, attentive, and provide hands-on guidance during setup and training.
Frequently reported by users, customer service is available through multiple channels and offers ongoing resources and training.
A limited number of users mention slow response times, inconsistent support quality, and difficulty reaching customer service for complex issues.
Support options
Training options
To see what individual users say about NEOGOV's customer support, check out the review snippets below.
“The customer service has been great; training has been very useful; the quarterly user conference calls are helpful.”
Marie L.
HR Generalist
“Their customer service is outstanding, and it demonstrates the value they place on us, the customer.”
Susan K.
Senior Management Analyst
“Sometimes it can be inflexible for our purposes and customer service is not always able to assist the way we would need.”
Ayodele E.
Human resources specialist
“Closing help desk tickets on non-business days not giving agency opportunity to respond due to business hours”
Aricka E.
Administrative Analyst
NEOGOV FAQs
NEOGOV provides a comprehensive human resources management platform specifically designed for public sector organizations. The system integrates multiple HR functions into a single, cohesive platform that streamlines processes throughout the entire employee lifecycle. The software addresses common challenges faced by government agencies, including attracting qualified candidates, streamlining onboarding procedures, managing employee performance, facilitating staff development, organizing employee information, and maintaining policy compliance. The platform consists of several integrated modules that work together to create a complete HR ecosystem. The Talent Acquisition suite includes Attract for candidate relationship management, Insight for applicant tracking, GovernmentJobs for public sector job postings, and Vetted for background investigations. For employee management, NEOGOV offers Onboard for new hire integration, Perform for performance evaluations, Learn for training management, and a complete HRIS system that consolidates core HR functions, payroll, benefits, and time tracking. Additional modules include eForms for document management and Policy for comprehensive policy administration. NEOGOV addresses specific public sector HR challenges through its specialized functionality. The system helps organizations overcome difficulties in attracting top talent, accelerates recruiting processes, and provides detailed analytics for data-driven decision making. It transforms manual onboarding into streamlined digital workflows while ensuring compliance with public sector regulations. The performance management tools enable strategic planning through automated, standardized evaluation processes, while the learning management system modernizes employee training with enhanced tracking capabilities. The integrated nature of the platform eliminates siloed systems and automates previously manual processes. The software serves over six thousand government agencies and extends its specialized solutions to specific sectors through PowerDMS for public safety organizations and NEOED for educational institutions. The platform is built on public sector best practices and can be customized to meet the unique requirements of different government entities. NEOGOV empowers public sector organizations to build stronger communities through improved workforce management by providing tools that enhance recruitment, development, retention, and compliance throughout the employee lifecycle.
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