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OptimoRoute
5
168
4
70
3
11
2
1
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
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Table of Contents
OptimoRoute - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
OptimoRoute overview
Based on 251 verified user reviews
What is OptimoRoute?
By industry, OptimoRoute reviewers are most commonly professionals in food & beverages (18%). The most frequent use case for OptimoRoute cited by reviewers is route planning (82%).
What do users say about OptimoRoute pricing?
Most reviewers indicate OptimoRoute delivers strong value for money, citing fair pricing, a generous free trial, and flexible subscriptions. Some reviewers feel the per-user cost and extra charges for advanced features can be drawbacks for larger teams.
OptimoRoute’s user interface
OptimoRoute pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.5
Ease of use
4.6
Customer support
4.6
Reviews sentiment
What do users say about OptimoRoute?
By industry, OptimoRoute reviewers are most commonly professionals in food & beverages (18%). The most frequent use case for OptimoRoute cited by reviewers is route planning (82%).
Select to learn more
Who uses OptimoRoute?
Based on 251 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
OptimoRoute's key features
Most critical features, based on insights from OptimoRoute users:
All OptimoRoute features
Features rating:
OptimoRoute alternatives
OptimoRoute pricing
Pricing plans
Pricing details:
User opinions about OptimoRoute price and value
Value for money rating:
Of 21 reviews that provide robust commentary on OptimoRoute's price and value, mention it in a positive light.
Most reviewers indicate OptimoRoute offers strong value for money, highlighting its fair and reasonable pricing, especially for small businesses and those with smaller fleets. They appreciate the generous 30-day free trial, flexible subscription options, and the ability to scale costs as needed. Users say the software quickly pays for itself through productivity gains and increased bottom line. Some reviewers feel the price per user can be a drawback for larger teams or those with tight profit margins, and a few mention that certain advanced features increase costs, making it less ideal for companies not needing those extras.
, and
OptimoRoute integrations (6)
Integrations rated by users
We looked at 251 user reviews to identify which products are mentioned as OptimoRoute integrations and how users feel about them.
Integration rating: 4.8 (5)
Integration rating: 4.5 (2)
“Net suite was used for accounting and financial management”
Rasilkrishnan R.
Data analyst
Integration rating: 4.5 (2)
“draft statements for settelement”
Yu N.
Director
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
“It allows us to show GPS with our customers directly from the truck GPS”
Kevin B.
President
OptimoRoute customer support
What do users say about OptimoRoute customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of OptimoRoute customer support.
Widespread user sentiment highlights OptimoRoute's customer support as responsive, often resolving issues within hours or the same day.
A significant portion of users appreciate the knowledgeable and proactive support team, offering clear solutions tailored to specific needs.
Frequently reported by users, support is available through multiple channels and even reaches out proactively to assist without being asked.
Support options
Training options
To see what individual users say about OptimoRoute's customer support, check out the review snippets below.
“The customer service is excellent and since we began using Optimo Route, we have a considerable improvement in our deliveries of product.”

Maria F.
Operations Manager
“Optimo Route customer service is a pleasure to work with, listens, comes with workable solultions for my specific situation.”
Raymond L.
Owner
OptimoRoute FAQs
OptimoRoute helps field service and delivery businesses provide stand-out service. Using sophisticated algorithms, OptimoRoute plans and optimizes routes in a matter of seconds. Underneath a simple interface, there is an endless supply of tricks, features, and shortcuts that flex to your unique needs and workflows. Use what you want. Ignore everything else. Scale-up, scale down, try new features as your business grows. OptimoRoute is user-friendly and flexible for drivers and service teams who use the app on their iPhone, Android, or tablet. Easily access schedules, navigate while on the road, and track location and job completion. Your field team can capture relevant information seamlessly in the app, such as signatures or photos for proof of delivery or notes about service details. Customers appreciate seeing their technician or driver's status, and everyone loves that text saying the job is done. OptimoRoute customers reduce time spent planning routes by up to 80% and cut fuel and driving expenses by 20%. Because OptimoRoute leverages genuine travel times and actual geographic distances, route plans really do meet the generated schedules. This not only inspires confidence in the accuracy of implied time and cost savings, but also that services will more than meet client or customer expectations. OptimoRoute delivers top-notch customer service, and their team is easily reached by email or phone if you have questions or want a walkthrough of the software's features and tricks. It's easy to get started with a 30-day free trial and scalable Starter, Business, and Enterprise pricing.
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