Planyo Pricing, Features, Reviews & Alternatives

Planyo

Flexible online booking and reservation system

4.6/5 (25 reviews)

Planyo overview

What is Planyo?

Our company was founded in 1997 in Switzerland and we have a long experience in creating professional software solutions that you can trust. Thanks to its strong multilingual support, Planyo is used worldwide by all kinds of businesses taking online reservations with a wide variety of resources offered for rental.

The planyo online booking system is used, amongst others, by businesses offering vacation properties, car rentals, hotels, driving schools, yacht charters, doctors and therapists, conference rooms, tennis courts, car parks, event tickets or any other bookings you could imagine.
If you work with a very large infrastructure, you can also group a number of single planyo sites into a meta site.

The first 30 days are always free with no obligations and no need to enter your credit card number. Our technical support is free. If you don’t like what you see after the trial, move on to another solution. We never require long-term commitment, before or after the trial.

Planyo uses very secure and redundant infrastructure from the market leader Amazon AWS. Our service will be available even when an entire datacenter goes down.
www.xtreeme.com

Pricing

Starting from
€22/month
Pricing options
Free
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Australia, Brazil, Canada, China and 5 other markets, Germany, India, Japan, Mexico, United Kingdom

Supported languages

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Planyo screenshot: Android and iPhone appsPlanyo Online Booking SystemPlanyo screenshot: One of Planyo samples - standard integration with a search widget and resource listingPlanyo screenshot: One of Planyo samples - default booking formPlanyo screenshot: Quick setup - configuration page (part 1)Planyo screenshot: Quick setup - configuration page (part 2)Planyo screenshot: Quick setup - easily set your availability for each time unitPlanyo screenshot: Quick setup - schedulePlanyo screenshot: Advanced UI - Activity overviewPlanyo screenshot: Advanced UI - with over 40 possible pricing rule types your can enter your pricing however complex it may be
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Planyo user reviews

Value for money
Features
Ease of use
Customer support
  4.6
  4.4
  3.9
  4.5
Anonymous

A must-have for any type of rental business.

Used weekly for less than 6 months
Reviewed 2018-05-15
Review Source: Capterra

Pros
This software is extremely customizable for any type of rental, whether it's a tangible item (e.g., renting cameras to the public) or a service (e.g., managing a vacation rental). The customer service is also excellent and support tickets are always answered very quickly.

Cons
Sometimes the software is actually too complicated and I find it difficult to navigate amongst different item management screens. At times I'm worried that I'm editing more than one item when I don't want to be, or in other instances I do want changes to apply globally but it can be tough to figure out how to do that.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Greg D.

An extremely powerful software suite with endless integration and customization potential.

Used daily for 2+ years
Reviewed 2017-07-13
Review Source: Capterra

A highly customizable booking engine and channel manager with resource-specfic credit-card merchant account processing. Seamless and professional automated customer notifications. Powerful and dynamic pricing.

Pros
The notification system is extremely powerful, and the numerous plugins for channel managing provide peace of mind over double-bookings. A unique feature is the possibility of having one merchant account per resource for credit-card processing. The system is reasonably priced and modular.

Cons
Reporting engine is lacklustre. The standard user interface is overly complicated. Although the pricing engine is powerful, there's no way of easily displaying prices without manually entering start/end dates/times. Integration according to our specfic needs was complex and required a third-party. A couple of unanounced system changes were made with a business impact.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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ben h.

its okay, bummer there is a 9hr time difference

Used daily for 1-2 years
Reviewed 2017-07-14
Review Source: Capterra

Pros
it works for the most part and bummer.

Cons
not user-friendly... I've put in 3 support tickets in the last week per the same topic and haven't hear back

Response from Xtreeme


Hi Ben,

All your tickets have been answered, please check your spam box as most likely our replies end up marked as spam. Thanks.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 4/10

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Erik S.

A powerful rental software that nearly can handle everything

Used daily for 2+ years
Reviewed 2019-02-19
Review Source: Capterra

The experience is solid, good. We did not find better rental software fitting our needs.

Pros
Planyo has so many features, that every crazy idea we had could be done with few clicks in Planyo.

Cons
The pros are the cons: The complexity of the possibilities by Planyo gives you chances to "do a few clicks" here and there. You might end to not understand every detail the software offers you. So you really have to go deeply into it and try to understand the complexity behind Planyo. Some support pages are not updated at the same moment as the software has been. We run into some hidden limitations (number of resources). Those limitations should be published open according to our opinion.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Irene M.

Flexible booking system

Used daily for 2+ years
Reviewed 2017-07-14
Review Source: Capterra

Real-time management of my products and services. Direct online bookings.

Pros
Great flexibility in pricing and setting up booking criterias using the pricing manager module. Our business is fairly unique to our location so we can't just use an off the shelf system. Easy to link to a website. Very clear calendar view. Very responsive customer service/technical support team.

Cons
To make the most of the system, you need to be quite technical and computer savvy so it's taken a lot of research and trial and error to get the pricing correct however there are options to hire a third party expert to set this up.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Planyo pricing

Starting from
€22/month
Pricing options
Free
Free trial
Subscription
View Pricing Plans

We have 2 pricing models: PRO based on a monthly subscription (price starts at 23 CHF/month and depends on the number of resources) and PRO-COMM based on commissions for customer-made reservations (1% - 1.5% and not charged for admin-entered bookings). You can freely switch between the two models. Off-season months are free. Technical support is also free.

Planyo features

API
CRM

Access Controls/Permissions (294 other apps)
Activity Dashboard (384 other apps)
Alerts/Notifications (420 other apps)
Calendar Management (308 other apps)
Contact Management (364 other apps)
Customer Database (325 other apps)
Customizable Branding (355 other apps)
Customizable Templates (310 other apps)
Data Import/Export (428 other apps)
Email Management (320 other apps)
Email Marketing (471 other apps)
Mobile Access (402 other apps)
Reporting & Statistics (412 other apps)
Reporting/Analytics (628 other apps)
Search/Filter (309 other apps)
Social Media Integration (309 other apps)
Surveys & Feedback (292 other apps)
Third Party Integrations (425 other apps)

Videos and tutorials

Additional information for Planyo

Key features of Planyo

  • Accept bookings in 27 languages, backend in 6 languages
  • Freely designed booking form with extra items of any type
  • Customer never leaves your website
  • Use with over 30 online payment gateways
  • Easy integration with plugins for Wordpress, Joomla, Drupal
  • Many integrations such as Mailchimp, Google cal., accounting
  • Support for mobile devices and responsive design
  • Dedicated free iPhone and Android apps for the admins
  • Set up automated notifications by email and SMS
  • Printable invoices and extra documents as PDF attachments
  • Customers can modify or cancel their bookings
  • Customers can add one-time or recurring products
  • Any pricing model can be entered
  • Synchronize with other calendars via iCal or dedicated apps
  • Vouchers, coupons, gift certificates, packages, bundles
  • Support for agents and multiple administrative roles
  • Meta sites for large infrastructures or tourist areas
  • Extensive API for custom extensions
  • Advanced reporting and data analysis
  • Shopping cart for reservation of multiple resources
View All Features

Benefits

- Planyo is more flexible than any other online booking system and will work for even most demanding needs
- Advanced time management settings, will work whether you offer overnight, full day, hourly rentals or event tickets
- Very easy set-up and integration with your website via dedicated plugins or simple copy&paste of HTML code, white-labeled and fully customizable content (no iframes and you can edit both the templates and CSS)
- Great support for multiple languages (27 in the frontend and 6 in the backend), you can translate all your content and emails into any supported language
- Very flexible booking process: you decide at which point a resource becomes unavailable to other customers, when it's confirmed and how (payment in instalments or full, manual confirmation etc.), whether to use the shopping cart or additional products etc.
- No other booking system is as well integrated as planyo: there are integrations with over 30 payment systems, most popular CMSes and facebook, multiple accounting systems, contact and mailing list managers, accommodation sites (like Booking.com, TripAdvisor etc.), calendars (Google Calendar, iCal export and import)
- Great support for tablets and mobile devices, including dedicated apps for the admins, support for responsive frameworks such as bootstrap
- Extensive support for complex infrastructures with multiple independent owners, such as in case of tourist areas
- Multiple administrative roles, including external agents with custom commission rates. You can set permissions for different users and track their actions and email exchange with customers
- For more demanding needs we offer an API with webhooks