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Planyo
Flexible online booking and reservation system
(15)
Our company was founded in 1997 in Switzerland and we have a long experience in creating professional software solutions that you can trust. Thanks to its strong multilingual support, Planyo is used worldwide by all kinds of businesses taking online reservations with a wide variety of resources offered for rental.
Typical customers
Platforms supported
Support options
Training options
Starting from
31.28
Per month
Flat Rate
Starting from
3
Per month
Usage Based
Value for money
4.6
/5
25
Starting from
31.28
Per month
Flat Rate
Value for money contenders
Functionality
4.4
/5
25
Total features
11
5 categories
Functionality contenders
Overall Rating
4.6
/5
25
Positive reviews
16
8
1
0
0
Overall rating contenders
Verified reviewer
501-1,000 employees
Used weekly for less than 6 months
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This software is extremely customizable for any type of rental, whether it's a tangible item (e.g., renting cameras to the public) or a service (e.g., managing a vacation rental). The customer service is also excellent and support tickets are always answered very quickly.
Sometimes the software is actually too complicated and I find it difficult to navigate amongst different item management screens. At times I'm worried that I'm editing more than one item when I don't want to be, or in other instances I do want changes to apply globally but it can be tough to figure out how to do that.
Greg D.
Hospitality, 1-10 employees
Used daily for 2+ years
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A highly customizable booking engine and channel manager with resource-specfic credit-card merchant account processing. Seamless and professional automated customer notifications. Powerful and dynamic pricing.
The notification system is extremely powerful, and the numerous plugins for channel managing provide peace of mind over double-bookings. A unique feature is the possibility of having one merchant account per resource for credit-card processing. The system is reasonably priced and modular.
Reporting engine is lacklustre. The standard user interface is overly complicated. Although the pricing engine is powerful, there's no way of easily displaying prices without manually entering start/end dates/times. Integration according to our specfic needs was complex and required a third-party. A couple of unanounced system changes were made with a business impact.
ben h.
Sporting Goods, 1-10 employees
Used daily for 1-2 years
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it works for the most part and bummer.
not user-friendly... I've put in 3 support tickets in the last week per the same topic and haven't hear back
Hi Ben, All your tickets have been answered, please check your spam box as most likely our replies end up marked as spam. Thanks.
Erik S.
Consumer Services, 1-10 employees
Used daily for 2+ years
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The experience is solid, good. We did not find better rental software fitting our needs.
Planyo has so many features, that every crazy idea we had could be done with few clicks in Planyo.
The pros are the cons: The complexity of the possibilities by Planyo gives you chances to "do a few clicks" here and there. You might end to not understand every detail the software offers you. So you really have to go deeply into it and try to understand the complexity behind Planyo. Some support pages are not updated at the same moment as the software has been. We run into some hidden limitations (number of resources). Those limitations should be published open according to our opinion.
Irene M.
Leisure, Travel & Tourism, 1-10 employees
Used daily for 2+ years
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Real-time management of my products and services. Direct online bookings.
Great flexibility in pricing and setting up booking criterias using the pricing manager module. Our business is fairly unique to our location so we can't just use an off the shelf system. Easy to link to a website. Very clear calendar view. Very responsive customer service/technical support team.
To make the most of the system, you need to be quite technical and computer savvy so it's taken a lot of research and trial and error to get the pricing correct however there are options to hire a third party expert to set this up.