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Planyo

Flexible online booking and reservation system

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Planyo Pricing, Features, Reviews and Alternatives

Planyo product overview

Price starts from

22

Per month

Per Feature

What is Planyo?

Our company was founded in 1997 in Switzerland and we have a long experience in creating professional software solutions that you can trust. Thanks to its strong multilingual support, Planyo is used worldwide by all kinds of businesses taking online reservations with a wide variety of resources offered for rental.

Key benefits of using Planyo

- Planyo is more flexible than any other online booking system and will work for even most demanding needs
- Advanced time management settings, will work whether you offer overnight, full day, hourly rentals or event tickets
- Very easy set-up and integration with your website via dedicated plugins or simple copy&paste of HTML code, white-labeled and fully customizable content (no iframes and you can edit both the templates and CSS)
- Great support for multiple languages (27 in the frontend and 6 in the backend), you can translate all your content and emails into any supported language
- Very flexible booking process: you decide at which point a resource becomes unavailable to other customers, when it's confirmed and how (payment in instalments or full, manual confirmation etc.), whether to use the shopping cart or additional products etc.
- No other booking system is as well integrated as planyo: there are integrations with over 30 payment systems, most popular CMSes and facebook, multiple accounting systems, contact and mailing list managers, accommodation sites (like Booking.com, TripAdvisor etc.), calendars (Google Calendar, iCal export and import)
- Great support for tablets and mobile devices, including dedicated apps for the admins, support for responsive frameworks such as bootstrap
- Extensive support for complex infrastructures with multiple independent owners, such as in case of tourist areas
- Multiple administrative roles, including external agents with custom commission rates. You can set permissions for different users and track their actions and email exchange with customers
- For more demanding needs we offer an API with webhooks

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
Chat
FAQs/Forum

Training options

Documentation

Planyo pricing information

Value for money

4.6

/5

25

Starting from

22

Per month

Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Planyo features

Functionality

4.4

/5

25

Total features

11

5 categories

Most valued features by users

API
CRM
Group Reservations
Room Booking
Activities Booking
Online Booking
Customer Support
Rate Management

Functionality contenders

Planyo users reviews

Overall Rating

4.6

/5

25

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.67/10
Rating distribution

5

4

3

2

1

16

8

1

0

0

Pros
Save time, save money and deliver a consistent service to our clients. The automation and integration is a BIG WIN for us.

HC

Helena C.

The experience is solid, good. We did not find better rental software fitting our needs.

ES

Erik S.

Excellent product and excellent implementation by Planyo Experts, exactly what we needed.

HC

Helena C.

Cons
Some clients mistake the "Number of resurces" with "Number of persons" whem they do the reservations by internet.

DP

Daniel P.

I think we need to add more debug if we need to find out if there is an error from the software.

RM

Raghu M.

Limited sometimes inflexible website integration, limited and complex calendar customisation. Occasionally buggy backend in terms of colour rules and logic events.

KJ

Karl J.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

A must-have for any type of rental business.

Reviewed 4 years ago
Pros

This software is extremely customizable for any type of rental, whether it's a tangible item (e.g., renting cameras to the public) or a service (e.g., managing a vacation rental). The customer service is also excellent and support tickets are always answered very quickly.

Cons

Sometimes the software is actually too complicated and I find it difficult to navigate amongst different item management screens. At times I'm worried that I'm editing more than one item when I don't want to be, or in other instances I do want changes to apply globally but it can be tough to figure out how to do that.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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An extremely powerful software suite with endless integration and customization potential.

Reviewed 5 years ago

A highly customizable booking engine and channel manager with resource-specfic credit-card merchant account processing. Seamless and professional automated customer notifications. Powerful and dynamic pricing.

Pros

The notification system is extremely powerful, and the numerous plugins for channel managing provide peace of mind over double-bookings. A unique feature is the possibility of having one merchant account per resource for credit-card processing. The system is reasonably priced and modular.

Cons

Reporting engine is lacklustre. The standard user interface is overly complicated. Although the pricing engine is powerful, there's no way of easily displaying prices without manually entering start/end dates/times. Integration according to our specfic needs was complex and required a third-party. A couple of unanounced system changes were made with a business impact.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

Share this review:

its okay, bummer there is a 9hr time difference

Reviewed 5 years ago
Pros

it works for the most part and bummer.

Cons

not user-friendly... I've put in 3 support tickets in the last week per the same topic and haven't hear back

Vendor response

Hi Ben, All your tickets have been answered, please check your spam box as most likely our replies end up marked as spam. Thanks.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A powerful rental software that nearly can handle everything

Reviewed 3 years ago

The experience is solid, good. We did not find better rental software fitting our needs.

Pros

Planyo has so many features, that every crazy idea we had could be done with few clicks in Planyo.

Cons

The pros are the cons: The complexity of the possibilities by Planyo gives you chances to "do a few clicks" here and there. You might end to not understand every detail the software offers you. So you really have to go deeply into it and try to understand the complexity behind Planyo. Some support pages are not updated at the same moment as the software has been. We run into some hidden limitations (number of resources). Those limitations should be published open according to our opinion.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Flexible booking system

Reviewed 5 years ago

Real-time management of my products and services. Direct online bookings.

Pros

Great flexibility in pricing and setting up booking criterias using the pricing manager module. Our business is fairly unique to our location so we can't just use an off the shelf system. Easy to link to a website. Very clear calendar view. Very responsive customer service/technical support team.

Cons

To make the most of the system, you need to be quite technical and computer savvy so it's taken a lot of research and trial and error to get the pricing correct however there are options to hire a third party expert to set this up.

Planyo FAQs and common questions

Q. What type of pricing plans does Planyo offer?

Planyo has the following pricing plans:
Starting from: €22.00/month
Pricing model: Free, Subscription
Free Trial: Available


Q. Who are the typical users of Planyo?

Planyo has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Planyo support?

Planyo supports the following languages:
Spanish, French, German, English, Italian, Polish


Q. Does Planyo offer an API?

Yes, Planyo has an API available for use.


Q. What other apps does Planyo integrate with?

Planyo integrates with the following applications:
Salesforce Service Cloud, Authorize.Net, Drupal, PayPal, Google Analytics 360, Worldpay, Zapier, Google Workspace, WordPress, Stripe, Google Contacts, Quickbooks Online, Google Calendar, Mailchimp, Joomla, Xero


Q. What level of support does Planyo offer?

Planyo offers the following support options:
Phone Support, Email/Help Desk, Chat, FAQs/Forum

Common Planyo comparisons

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