ReviewFlowz Features

Has all of the primary features we needed, including reporting/analytics, tracking all of our sites, tagging and understanding review feedback, gated links. The Reviewflowz team has been incredible to work with, adding review sites that were unique to our business. The price for what you get and the service made it an easy decision to go with Reviewflowz. We've been using the product for about 3-4 months now and are very satisfied and continuously impressed with the support we recieve.

Still a new product but they're releasing features quickly. This wasn't a problem for us as we were newly managing our customer reputation/reviews. The dashboards are simple, but it was more important to us that we had access to all of the data to create our own dashboards.

It's a fast and easy way to set up capturing reviews, ensuring new ones are routed to relevant team Slack channels or email.

While it's fast and easy to set up, I ran into an issue getting one review feed active. However, ReviewFlowz was incredibly helpful, prompt, and thorough in helping me through resolving that issue. There have also been major enhancements to the service since I began trialing it.

We use it mainly to monitor all the reviews of our SaaS in one slack channel. It gives us the ability to act very quickly in case of bad reviews and we notice that this reactivity makes all the difference. We calculate our daily/weekly CS OKR based on this slack channel and gives us a very simple and lean solution to do it very fast.

The software will expand with other features that I am waiting for very much such as Google Sheets integrations which will enable us to automate the calculation of our daily/weekly OKR

It was easy to set up a connection to Slack. The notifications coming into Slack are clear and contain the information we wanted to have in there, not more, not less.

It wasn't always entirely clear what's included in the trial. When another team member connects a different flow, the flow management is slightly confusing.

- easy onboarding- super attentive team- easy to use- does all the basic functions we need

- not a ton of intricate reporting options - at least not yet. I do believe if we told the team we needed a different report/different option they'd work to make it happen.

I love how easy it is to set up the Slack integration and send new reviews to our review channels. It's increased the visibility of our reviews across the organization and encourages conversations between different teams when reviews mention product features or specific campaigns.

It could be easier to edit flows en masse.

Very easy to use and implement solution. Gain in productivity : direct slack notifications

All good so far, I don't have any negative comment. In near future for big sized teams : add the ability to add members to dashboard with different roles

The ability to respond to reviews and track their progress

The integration of the software with other very specific tools.

The simplicity is really what I like best. It's dead simple to setup, and managing reviews in Slack makes review management super simple.

It would be great to have the option to translate reviews automatically. Would also like some best practices to deal with bad reviews

Super easy setup and the notifications look great on Slack

Nothing so far, really happy with the product

It was very easy and straightforward to set up the flows and the notifications gotten on slack were well detailed and structured. Highly recommend this service.

Only issue, we were unable to locate some review flows on the list searched on the platform initially. Which was then swiftly rectified by the support team.

Very easy to set up a Slack bot, invite it to specific channels, so people in marketing and product teams know what people are saying about our product.

Would have liked to use more features in a limited time-based trial, instead of unlimited time but feature-limited trial.

I set it up in 30 seconds and with ease.

It's a very lite software, which is what i'm looking for. But, I am missing some basic features (account management, password / email changes, etc)

La simplicité et la rapidité pour obtenir des exports sur un volume de data important.Le choix assez important de plateformes sur lesquels on peut récupérer de la donnée

Quelques petits dysfonctionnements sur des exports vite rattrapés par le service client très réactif