OnceHub Reviews

You can do almost everything with this product. And the customer support are really great, fast and good answears.

At some moments the sync for exchange havent been working, but this is not an usual problem. But got fast support to fix the issue.

Integrates well with both outlook and MS Teams, easily allows me to set reoccurring availability, and allows for multiple booking pages tailored to audience

occasionally with updates calendars get disconnected

Derk, thank you for taking the time to leave your feedback. We hope to continue to add value to your business and save you precious time!

There are lots of benefits to the way ScheduleOnce is structured. I liked the professionalism from the user side.

I found it SO challenging to use ScheduleOnce with my ical. I just couldn't get them to sync properly and it was too complicated to easily solve.

I like the ability to have several calendars lined up, the integrations and the ease of use

I would like the ability to manually schedule outside of the availability without having to make a separate user/email/google calendar

Thank you for the feedback, Jay!

Excellent customer service! Ease of use, excellent professional look and feel.

Overall I love using Schedule Once so no complaints.

Thank you so much for the feedback, Bernard. We're glad you're having a great experience with us.

ScheduleOnce has been my go-to scheduling software for years. It saves me a lot of time and money. I love how it integrates with Zoom and automatically sets up the links for me.

The only thing I don't like ScheduleOnce is that the user interface isn't very intuitive. Once you figure it out, it's not so bad but I think it could definitely be sleeker and more user-friendly.

Thank you for sharing the love Shae! We also appreciate your comment about increasing the intuitiveness of our interface. Challenge accepted ... we're actually busy working on a new release that we think you'll like a lot!

It was relatively easy to use It has a ton of features and ways to do all sorts of things

In my mind it was not intuitive​ enough I had to play around with it too much to get it to do what I want it to do Once you get the hang of it, it's okay, but for the simplicity I wanted, it was not simple enough It worked well when it worked

Scheduling is automated and easy

I am on the old plan - not easy to figure out what I have compared to the new plan

Thank you, Angela.

ScheduleOnce is easy to navigate and understand for scheduling of both individual and public events, with the ability to not only capture and schedule leads, but also track and trace correspondence and feedback. Integration with i.e. Google calendar and other meeting platforms is further convenient and efficient when scheduling. The online support is fast, efficient and specific to address the challenge - without trying to convince you to expand on what you currently use. Support feedback was honest and alternatives suggested when there was no straightforward solution - appreciated.

Getting to know the Events Type and Booking Form - and how they are linked can be tricky at first.

Thanks for taking the time to leave your feedback, Priscille. All the best!

Love the support on this platform - they've always been quick to answer questions or offer solutions. In terms of booking and scheduling we love the ability to separate event types into different booking pages

The user interface can be a bit clunky in the backend. If you don't know what you're looking for then it's hard to see how the events, booking pages, etc all fit together and where the settings need to be adjusted.

Thank you, Gabrielle.

SO is great for more complex appointment scheduling needs (ex. allowing prospects to book in with a multi-person sales team and distribute calls evenly between team members).

Page can be a bit slow to load at times, and SO overall is a bit less intuitive to use than alternatives like Calendly. You get more functionality though, so worth it in some situations.

Hi James. Thank you for taking the time to give us your feedback. We are happy to have helped your business, and hope to continue to do so.

I like that I am able to integrate it with my Google calendar, that users who schedule get to have it be added to their Google calendar too and they are invited on the invite, and that if I want to manually move the appointment (let's say we're booking a follow up call right on the call) I can move it within Google Calendar and rename it and it works well and they will be notified via Google calendar.

all the additional features have to be paid for - a lot. Infusionsoft integration, Zapier, etc. And you have to pay for them for the year upfront which sucks. I only needed some integrations for a little bit. This tool I think is more pricy than some others on the market.

Integrations with your CRM, web conferencing, and calendar tools. Great support.

May be overkill if you only want a very simple scheduler.

It's easy for customers to book calls with me

Complicated back-end makes it hard to know how to get set up.

I love how easy this is on the client! It auto-detects the time zone, so no more missed calls due to timezone misses. Can have multiple booking pages, with custom responses, images, and teams. Excellant tool for scheduling demos and training, syncs back to outlook,

The one thing I wish ScheduleOnce offered is an expiring link. Would love the ability to send out a schedule link that the client can't keep forever and book whenever they like. We use this to scheduling trainings, and often find that people book more calls than they are allowed. If there was an expiry or limit capability it would be perfect.

The fact that clients and prospects can schedule easily is, of course, a plus, but the fact that it automatically integrates with Zoom is what makes it a necessity for our company.

It's not as easy to use and find where to edit things as I'd like. I usually have to fumble around for a few minutes if it's been a while since I've been in the interface.

Integrations with calendars, CRM, conferencing software, and email all at once is amazing. A customer can choose a date/time for their appointment and everything else is done automatically.

It is a little complex to use and set up. Sometimes it's hard to figure out where certain settings are at.

Scheduleone has a broad integration capability and we integrated this tool with Office365 and Salesforce in my organization ; helping us schedule virtual appointments with prospective clients and customers easily. Scheduleone automatically detects differences in time zone , adjusts daylight savings , and removes the need to calculate time zone differences , thereby allowing us interact in our local time.

The more staffs we have had using scheduleone ,the more expensive it gets. However the quality of the service is top draw.

It does schedule and give many options for functionality

Limited 3rd party integration. Not user friendly. Still looks like back end coding software. Awful customer service.

You scan have multiple links to help keep track of where the meeting requests are coming from. Helps to focus your efforts.

Nothing really negative to say about this. They send a lot of emails about updates and things like that but I'm sure those can be opted out of.

We have sales team around world and its multi user function is the win win game for us. Customer can choose which timezone they are and it automatically finds the correct sales person.

Overpriced and some integrations can be increased

Affordable and easy to use. Its integration with Google is really helpful as that's what I (and all my clients) are using. Great tool if you're trying to manage scheduling among multiple time zones as well because it automatically adjusts for that.

While it's perfect for a small agency or freelancer, I'd say this isn't very suitable for larger companies.

It allowed me to sync with Google Calendar si I don't get double bookings.

Too many links and buttons, take a while to understand.

Thank you, Victor.

Our organization has 200+ teachers who use Schedule Once daily to allow our students the ability to schedule appointments with them whenever is most convenient for them.

Schedule Once does not always show clear directions on how to select appointment times, which can be confusing for students trying to make an appointment.

Pretty easy to use. Like the fact that the client could cancel without having to call me and I got the information at the same time.

Once a potential client or client canceled, they would reschedule for themselves which was not good because I didn't always have the calendar updated.