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TapMango Logo

Customer Loyalty & Marketing Platform

Table of Contents

TapMango - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

TapMango overview

What is TapMango?

TapMango is a customer loyalty and marketing platform that allows any retail store or restaurant to create and manage their own customer loyalty program, all branded to their business. The solution works with small and large businesses, from allowing business to run flash sales that help drive traffic, to managing mobile ordering for multi-location restaurants. The platform integrates with any existing Point of Sale (POS) system to help convert sales transactions into loyal customers.

TapMango enables retailers to present offers on the interactive TapMango tablet in-store, rewarding customers with points every time they check in. Customers can purchase services, products, and gift cards through integration with existing POS systems such as Square, Shopify, Clover, Lightspeed, and Vend, making for a fully automated system. Customers can also earn points through social marketing by sharing pictures of purchases on Facebook, as well as for referring friends.

Merchants can connect with customers via email, SMS, and mobile push marketing (notifications) through an unlimited number of campaigns and customer groups. Organizations are able to setup customized reward levels and tiers, as well as add gamification features to loyalty programs. Businesses also receive their own branded mobile app for both Android and Apple platforms that allows customers to track their points, refer friends and place mobile orders.

Key benefits of using TapMango

TapMango is a fully branded solution offering retailers the ability to provide custom loyalty tags and cards to customers.

TapMango's customer-facing interactive tablet allows customers to view current offers in-store, and accumulate points for checking in or making purchases.

Merchants can grow their customer base and connect with groups via email, SMS and mobile push marketing and in-app notifications.

TapMango provides merchants with innovative ways to sell to existing customers and attract customers via several referral mechanisms.

The platform integrates with existing point of sale (POS) systems to help converts sales transactions into loyal customers.

Mobile ordering allowing your customers to place and track orders on your mobile app. In addition, they can earn and redeem rewards with each order AND best of all, we take 0% of your revenue

Starting price

Alternatives

with better value for money


Pros & Cons

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Assistance

Navigation

Incentives

Tablet

Connectivity

Reliability

TapMango’s user interface

Ease of use rating:

TapMango pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(2)
3-4(26)
5(158)

What do users say about TapMango?

Users think TapMango offers a user-friendly platform for managing customer loyalty programs, rewards, and marketing campaigns. They find the customizable features, integration options, and branded apps helpful for engaging customers and increasing repeat visits. They appreciate the responsive customer support and the ability to tailor rewards and promotions to fit their business needs. Some say the pricing provides good value, especially for small businesses.

They report occasional issues with integrations, bugs, and hardware like tablets, which can be frustrating. Some feel the interface and analytics could be more intuitive, and wish for smoother campaign setup and expanded POS integrations.

Select to learn more


Who uses TapMango?

Based on 186 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Retail
Food & Beverages
Restaurants
Health, Wellness and Fitness
Others

Use cases

Customer Loyalty
SMS Marketing
Small Business Loyalty Programs
Customer Experience
Referral

TapMango's key features

Most critical features, based on insights from TapMango users:

Loyalty program
Rewards management
Transaction history
Customer profiles
Customer segmentation
SMS messaging

All TapMango features

Features rating:

QR codes
Order tracking
Discount management
Digital wallet
Delivery estimate
Order management
Reporting/Analytics
Live tracking
Customer database
Customer acquisition
Scheduled messaging
SMS marketing
Mass texting
Mobile payments
Multi-Channel marketing
Third-Party integrations
Campaign scheduling
Mobile coupons
Message personalization
Mobile access
Customizable branding
Communication management
Alerts/Notifications
Activity tracking
Point of sale (pos)
Email marketing
Contact database
Multi-Channel communication
Activity dashboard
Gift card management
Polls/Voting
Predictive analytics
Performance metrics
Promotions management
Multi-Campaign
Order processing
Order entry
Online payments
Online ordering
No-Card loyalty system
Negative feedback management
Multi-Language
Multi-Location
Visual analytics
Trend analysis
Text-to-Win
Text analysis
Tagging
Surveys & feedback
Survey/Poll management
Status tracking
Social promotion
Social media integration
Shortcodes
Routing
ROI tracking
Rewards points
Reviews management
Reporting & statistics
Reminders
Referral tracking
Referral templates
Real-Time updates
Real-Time reporting
Real-Time notifications
Real-Time monitoring
Real-Time data
Real-Time analytics
Dispatch management
Data visualization
Data import/export
Dashboard
Customizable templates
Customizable reports
Customizable fields
Customer surveys
Customer activity tracking
Customer accounts
CRM
Credit card processing
Coupons
Contact management
Consent management
Client portal
Campaign Segmentation
Campaign planning
Campaign management
Campaign analytics
Behavioral analytics
Automated responses
API
2-Way messaging
Monitoring
Mobile alerts
Menu builder
Membership management
Member portal
Marketing automation
Loyalty cards
Location tracking
Live chat
Knowledge management
Kitchen/Menu management
Incentive management
Geographic maps
Gamification
For small businesses
For restaurants
For customer referrals
Food delivery dispatching
Feedback management
Email management
Electronic payments
eCommerce management
Drip campaigns
Drag & drop

TapMango awards

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TapMango pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about TapMango price and value

Value for money rating:

To see what individual users think of TapMango's price and value, check out the review snippets below.

“We have always wanted an app and they created one for us. It is fantastic and especially in these times, it is a significant help to our customers.”
MC

Marie C.

Co-founder

“Also, the support has been amazing, whether it's one-on-one calls or emails with my Customer Success Manager or live chat with Customer Support, I can rest assure that my issue will be resolved asap.”
DS

Dave S.

Director of Marketing

TapMango integrations (13)

Integrations rated by users

We looked at 186 user reviews to identify which products are mentioned as TapMango integrations and how users feel about them.

Integration rating: 4.0 (3)

Clover logo
Clover

Integration rating: 4.0 (1)

Toast POS logo
Toast POS

Integration rating: 5.0 (1)

TapMango customer support

What do users say about TapMango customer support?

Customer support rating:

We analyzed 101 verified user reviews to identify positive and negative aspects of TapMango customer support.

A significant portion of users praise the support team's responsiveness and quick resolution of issues, often within hours or minutes.

Broad user base highlights proactive follow-ups, ongoing education, and regular check-ins from account managers.

Frequently reported by users, the support team assists with setup, training, and custom solutions tailored to business needs.

Widespread user sentiment notes the ease of reaching support via chat, phone, or email, with helpful and knowledgeable staff.

Support options

24/7 (live rep)
Knowledge base
Chat
Email/help desk
Phone support
Faqs/forum

Training options

Documentation
Webinars
Live online
Videos

To see what individual users say about TapMango's customer support, check out the review snippets below.

“support team has been a fantastic support in understanding my business and helping strategize how we can best use the service, set up systems that will solve my current challenges and team even did the leg work on setting it up for us, provided me full education on the system, and even continues to follow up and make comments as they can see what I am doing with it. ”

GM

Glen M.

Marketing Director

“Also, the support has been amazing, whether it's one-on-one calls or emails with my Customer Success Manager or live chat with Customer Support, I can rest assure that my issue will be resolved asap.”

DS

Dave S.

Director of Marketing

“Support has been excellent and has been in weekly contact not only for training for specific options, but checking in to ensure everything is running smoothly.”

MS

Mike S.

Owner

TapMango FAQs

Q. What type of pricing plans does TapMango offer?

TapMango has the following pricing plans:
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of TapMango?

TapMango has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does TapMango support?

TapMango supports the following languages:
English, French, Spanish


Q. Does TapMango support mobile devices?

TapMango supports the following devices:
Android, iPad, iPhone


Q. Does TapMango offer an API?

Yes, TapMango has an API available for use.


Q. What other apps does TapMango integrate with?

TapMango integrates with the following applications:
Square Point of Sale, Clover, Mindbody, Stripe, Checkfront, DoorDash for Merchants, Shopify POS, Lightspeed Retail, Toast POS, BigCommerce, Shopify


Q. What level of support does TapMango offer?

TapMango offers the following support options:
24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum

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