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The Flybook Logo

Advanced booking software, built for tours and activities.

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The Flybook - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: December 2025

The Flybook overview

What is The Flybook?

The Flybook is a flexible, cloud-based software solution designed to meet the needs of the tour and activities industry. Adventure parks, ziplines, guided tours, rentals, and lodging providers are able to manage multiple locations and activities in one place, while fine-tuning and customizing the various platform features to meet the needs of their business. You can accept online reservations from customers via a booking widget embedded on their website, as well as provide a mobile-friendly dashboard for guests to manage groups and collect party payments. Staff can also create reservations, allocate staff and manage resources with drag-and-drop scheduling, a customizable calendar and real time availability indicators. Lodging reservations can be taken based on flexible pricing options, alongside dedicated features for managing a "virtual lineup" of rental equipment where inventories can be optimized and handled efficiently.

An integrated Point of Sale (POS) system provides customizable product logic, product categories and detail descriptions with barcode scanning compatibility. Gateway processing of payments is handled in-house and POS data all linked back to our reporting capabilities for monitoring inventory and performance.

Additional core features also cover automated email marketing and texting, the ability to integrate with multiple other platforms, guide scheduling, redemption codes and more. Our true membership functionality supports a rewards programs and access to the purchase of special passes, while Flybook waivers capture guest signings quickly and intelligently and the client terminal allows self-modification for guests.

Key benefits of using The Flybook

  • The Flybook is an online activity and tour operator booking platform that supports a range of leisure businesses with online bookings, ticketing, rentals, lodging and point of sale system.


  • Calendar-based scheduling utilizes drag and drop editing to place bookings and allocate resources including tour guides, while availability indicators and sticky notes draw attention to important information.


  • Email marketing and texting tools allow pre-populated "thank you" and "welcome" messages to be sent to client contacts from inside Flybook or with an integrated MailChimp account, along with templated gift certificates presenting redemption codes for claiming predefined discount amounts.


  • Flybook waivers allow guests who have pre-booked by to submit signed digital waivers that are automatically attached to corresponding reservations, streamlining the check-in process.


  • The self-service kiosk enables ticket sales and waiver signings onsite as well as guest edits prior to their reservation. A multi-location "SmartTickets" feature enables ticket printing to customizable designs, ticket rationing and the intelligent tracking of ticketing trend data.
  • Starting price

    Free
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    Pros & Cons

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    Customer Support

    User Interface

    Reporting and Accounting

    Guest Management

    The Flybook’s user interface

    Ease of use rating:

    The Flybook pros, cons and reviews insights

    To determine these pros and cons insights, we analyzed responses from 

    Overall rating

    Reviews sentiment

     
     
    3-4(21)
    5(43)

    What do users say about The Flybook?

    I also really love that nearly all of our operations are managed within the Flybook (we are a full-service bike shop so our bike maintenance and service are managed outside of the Flybook).

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    Who uses The Flybook?

    Based on 64 verified user reviews.

    Company size

    Small Businesses

    Enterprises

    Midsize Businesses

    Top industries

    Recreational Facilities and Services
    Leisure, Travel & Tourism
    Hospitality
    Sports
    Others

    Use cases

    Reservations
    Rental
    Tour Operator

    The Flybook's key features

    Most critical features, based on insights from The Flybook users:

    Customer support
    Online booking
    Calendar/Reminder system
    Payment processing
    Booking notes
    Reporting/Analytics

    All The Flybook features

    Features rating:

    Activities booking
    Multi-Day booking
    Rate management
    Reservations management
    Pricing management
    Scheduling
    Central reservation system
    Promotions management
    Group reservations
    CRM
    Inventory management
    Waiver management
    Quotes/Estimates
    Real-Time updates
    Ratings/Reviews
    Price/Margin management
    Package creation
    Multi-Location
    Mobile access
    Late fee calculation
    Itinerary creation
    Recurring rentals
    Reminders
    Reporting & statistics
    Resource management
    Room booking
    Search/Filter
    Short/Long term rental
    SMS messaging
    Third party booking
    Third-Party integrations
    Transaction history
    User management
    Vendor management
    Website integration
    Website management
    Access controls/permissions
    Accounting
    Activity dashboard
    Alerts/Notifications
    API
    Appointment management
    Availability management
    Barcode/Ticket scanning
    Billing & invoicing
    Booking management
    Calendar management
    Calendar sync
    Channel management
    Client management
    Communication management
    Credit card processing
    Customer database
    Customer history
    Customizable branding
    Customizable reports
    Customizable templates
    Data import/export
    Discount management
    Dynamic pricing
    Electronic payments
    Email templates
    Equipment Rental
    Equipment tracking
    Event scheduling
    GDS/OTA integration
    Invoice management

    The Flybook awards

    The Flybook alternatives

    The Flybook logo
    visit website

    Starting from

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    No pricing info

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support
    WeTravel logo
    learn more

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    No pricing info

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support
    Bókun logo
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    Starting from

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    No pricing info

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support
    Rezdy logo
    learn more

    Starting from

    Empty state illustration for "No pricing info"

    No pricing info

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support

    The Flybook pricing

    Value for money rating:

    Starting from

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    No pricing info

    Pricing details
    Subscription
    Free trial
    Free plan
    Pricing range

    User opinions about The Flybook price and value

    Value for money rating:

    To see what individual users think of The Flybook's price and value, check out the review snippets below.

    “They answer all our many many questions very quickly, and have also proved pretty darn good at developing or customizing features that fit our business, or help us capitalize on opportunities.”
    NH

    Nick H.

    Owner, Operator

    “Communication with guides and guests is great. The ability for customers to engage in the reservation is awesome just wish customers used it more.”
    JS

    Jon S.

    Partner

    The Flybook integrations (14)

    Integrations rated by users

    We looked at 64 user reviews to identify which products are mentioned as The Flybook integrations and how users feel about them.

    Mailchimp logo
    Mailchimp

    Integration rating: 5.0 (1)

    We have used Mailchimp for years, before Flybook I had to manually add new clients into our address book, now I can export directly from Flybook to Mailchimp with the push of a couple buttons.

    TW

    Travis W.

    Fishing Guide

    Smartwaiver logo
    Smartwaiver

    Integration rating: 5.0 (1)

    The Flybook customer support

    What do users say about The Flybook customer support?

    Customer support rating:

    We analyzed 31 verified user reviews to identify positive and negative aspects of The Flybook customer support.

    Widespread user sentiment highlights responsive and helpful customer support, especially during onboarding and setup.

    A significant portion of users praise the team's willingness to listen, customize features, and address unique business needs.

    Multiple users report quick answers to questions and ongoing support, making learning and using the software easier.

    Support options

    Email/help desk
    Chat
    Phone support
    Knowledge base
    Faqs/forum

    Training options

    Webinars
    Live online
    In person
    Documentation
    Videos

    To see what individual users say about The Flybook's customer support, check out the review snippets below.

    “Tons of features, responsive customer support, constant enhancements, and customizations to fit our company needs”

    JZ

    Jonathan Z.

    Owner

    “They answer all our many many questions very quickly, and have also proved pretty darn good at developing or customizing features that fit our business, or help us capitalize on opportunities.”

    NH

    Nick H.

    Owner, Operator

    “Customer Support: The Flybook support team is very catering to your needs, and are very helpful with questions in the first few days of learning the ins and outs of the software. ”

    BC

    Blake C.

    Assistant Manager

    The Flybook FAQs

    Q. Who are the typical users of The Flybook?

    The Flybook has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Small Business


    Q. What languages does The Flybook support?

    The Flybook supports the following languages:
    English


    Q. Does The Flybook support mobile devices?

    The Flybook supports the following devices:
    Android, iPad, iPhone


    Q. Does The Flybook offer an API?

    Yes, The Flybook has an API available for use.


    Q. What level of support does The Flybook offer?

    The Flybook offers the following support options:
    Email/Help Desk, Chat, Phone Support, Knowledge Base, FAQs/Forum

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