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unitQ Logo

Understand your users in real time

Table of Contents

unitQ - 2026 Pricing, Features, Reviews & Alternatives

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unitQ overview

What is unitQ?

As the leading real-time customer feedback analytics platform, unitQ empowers companies with AI-powered, actionable insights from user feedback to help them craft high-quality products, services and experiences.

unitQ centralizes feedback from all sources and automatically groups it into thousands of granular categories to help organizations discover what matters most to users —all in real time.

The world's best companies like Spotify, Bumble, Pinterest, Chime and HelloFresh rely on unitQ to drive growth, reduce churn and build brand loyalty. Please visit www.unitq.com for more information.

Key benefits of using unitQ

*Get a 360° view of all feedback in one place. Centralize feedback from all sources, public and private, into a repository that you can easily search to develop a deep understanding of the user experience.

*Unlock accurate and real‑time user insights with AI automation. Transform millions of unstructured pieces of data into actionable insights. Translate feedback from over 100 languages, apply sentiment analysis and group it into thousands of granular categories to quickly discover opportunities to improve your product and services.

*Create tailored views and summaries for every need. Easily identify user trends and rally teams around what matters the most to your users. Build powerful charts and dashboards to keep track of emerging patterns, apply data filters to understand different user segments, and leverage AI to quickly summarize feedback around specific topics.

*Make data-driven decisions faster to grow your business. Turn user insights into business outcomes. Measure the quality of the user experience based on feedback with the unitQ score, benchmark your product against competitors, and prioritize development efforts to optimize key performance indicators (KPIs) such as NPS, CSAT, 1‑star reviews, support tickets, brand sentiment and more.

*Quickly take action to delight users. Whether you are fixing a reported bug or releasing a highly requested feature, how fast you do it impacts the experience of your users. Integrate unitQ with your team's existing tools to accelerate the speed of innovation - set up automatic Slack and Microsoft Teams alerts, create Jira tickets directly from unitQ, and more.



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  • Ease of use
  • Features
  • Customer support
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unitQ's features

360 degree feedback
Access controls/permissions
Activity dashboard
Ad hoc Analysis
Ad hoc query
Ad hoc reporting
AI/Machine learning
Alerts/Notifications
API
Boolean search
Bug/Issue capture
Categorization/Grouping
Charting
Collaboration tools
Complaint monitoring
Configurable workflow
Contextual Search
Customer experience management
Customer segmentation
Customizable fields
Customizable reports
Customizable templates
Dashboard
Dashboard creation
Data analysis tools
Data capture and transfer
Data classification
Data cleansing
Data connectors
Data discovery
Data extraction
Data import/export
Data mapping
Data visualization
Database support
Engagement tracking
Feedback management
Filtering
Full text search
Issue tracking
Language detection
Metadata management
Monitoring
Multi-Channel data collection
Multi-Language
Multiple data sources
Natural language processing
Natural language search
Negative feedback management
Pattern detection and recognition
Performance metrics
Predictive analytics
Predictive modeling
Prioritization
Qualitative Comparative Analysis
Quantitative Analysis
Query builder
Ratings/Reviews
Real-Time analytics
Real-Time data
Real-Time notifications
Real-Time reporting
Real-Time updates
Reporting & statistics
Reporting/Analytics
Response management
Review monitoring
Review notification
Review sharing
Role-Based permissions
Search/Filter
Secure data storage
Segmentation
Self service data preparation
Self-service analytics
Semantic Search
Sentiment analysis
Single sign on
Social media integration
Storytelling
Summarization
Tagging
Taxonomy Classification
Text analysis
Third-Party integrations
Topic clustering
Trend analysis
User management
User research analysis
Visual analytics
Visual discovery

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unitQ pricing

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unitQ integrations (7)

unitQ support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

unitQ FAQs

Q. What type of pricing plans does unitQ offer?

unitQ has the following pricing plans:
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of unitQ?

unitQ has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does unitQ support?

unitQ supports the following languages:
English


Q. Does unitQ offer an API?

No, unitQ does not have an API available.


Q. What other apps does unitQ integrate with?

unitQ integrates with the following applications:
Freshdesk, Twitter/X, Slack, Meta for Business, Intercom

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