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Top Rated Contact Center Software with Public administrations - Page 6

Last updated: November 2026

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389 software options

SpitFire logo

Web-based predictive dialer software for call centers

SpitFire Enterprise Predictive (SEP) is a web-based call center software which offers tools to launch blended inbound and outbound call center campaigns

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Nectar Desk logo

Call center software in the cloud

Nectar Desk is a cloud-based call center solution that supports inbound & outbound communication with IVR, ACD, call recording, monitoring, call transfer & more

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Salesforce Service Cloud logo

AI powered customer service management platform

Increase agent productivity and improve customer satisfaction with the world’s #1 customer support application, Service Cloud Lightning from Salesforce.

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net2phone logo

Cloud-based VoIP communications platform for business users

net2phone Canada is a SaaS-based communications provider offering VoIP and analytics solutions to Canadian businesses, with scalable telephony packages providing call queues, unlimited international calling to 40+ countries, free Polycom phones, & features including data insights & app integrations.

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Inxide logo

Omnichannel Conversational AI Platform developed by Increso

Inxide by Increso is a conversational AI platform, which helps contact centers personalize interactions through various technologies such as biometric recognition, Natural Language Processing (NLP), smart speaker, and deep learning.

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TCN logo

Cloud-based call center solution

Welcome to TCN’s contact center software hub, where you’ll find scalable and customizable cloud-based call center software solutions to meet your needs.

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AuguTech logo

Hosted predictive dialer & switch board solution.

Our aim is focused on maintaining mutually beneficial relationships with clients. By utilizing our in-depth expertise, we provide what is necessary to optimize call center operations. We develop customized dialing solutions to reach specified operational goals.

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Afosto logo

Dutch point of sale (POS) solution for retail stores

Afosto is a Dutch point of sale (POS) solution designed to help retail stores manage both online and offline sales using cash registers and eCommerce webshops. It lets users manage stocks across multiple warehouses & update product inventory across all sales channels through a centralized database.

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Nextiva Contact Center logo

Omni-Channel Customer Relationship Management

Nextiva is transforming the way businesses communicate. Nextiva is a communications platform providing businesses with big-business phone features at a small-business price and it offers ease of use, manageability, scalability, reliability, and enterprise-class functionality.

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Dialogo logo

Cloud-based live chat and conversational AI platform

Dialogo is a cloud-based conversational AI platform that helps businesses respond to various requests from different channels, recognize the nationality of the calling customers, and more on a unified platform.

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Dialics logo

Inbound Call Tracking Software

Dialics is a call tracking software that enables organizations to successfully plan marketing tactics and get leads for conversion

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Callmaker logo

Automatic callbacks for website visitors within 25 seconds

Callmaker provides companies with call ordering widgets and automatically calls website visitors within 25 seconds of their phone number being submitted

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Dialbird logo

Unified communication platform for business teams

Dialbird is a business phone system that consolidates voice calls, SMS, RCS messaging, and team chat into shared inboxes for collaborative communication management. The platform features smart call routing, call menus, voicemail, recording capabilities, and admin controls for managing team access to business numbers and contacts. Dialbird operates on carrier-grade infrastructure and is accessible across web, iOS, and Android devices.

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RapportCMS logo

Complete Call Center Solution

RapportCMS is a cloud-based solution that enables contact centers to manage multi-channel transactions, routing, scheduling, data transfers, payroll, and more.

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Xperience logo

Cloud-based contact center solution

Altitude Xperience is a cloud-based contact center solution that provides real-time? analytics support to campaign managers

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Tactful AI logo

Simpler, Better and Modern Customer Service

Tactful AI is an AI-powered customer service platform that unifies interactions across voice, digital, and social channels. It offers intelligent routing, automation, and self-service to boost efficiency and deliver personalised support, helping businesses enhance customer experiences seamlessly.

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Maqsam logo

Cloud and mobile-based contact center solution

Maqsam is a cloud and mobile-based contact center solution that helps manage customer experience and revenue, automate customer support, and streamline sales tasks.

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QualityDesk logo

Cloud-based contact center tool for customer service.

QualityDesk is a cloud-based contact center solution that helps sales professionals streamline customer service operations.

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Voice Clearity logo

Cloud Telephony Solution

Voice Clearity is a cloud telephony solution provider It provides customized solutions per business needs and call volume. It also includes easy integration with leading CRMs.

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PhoneCall logo

Scalable cloud contact center for telemarketing needs

PhoneCall is a scalable, fully managed contact center solution offering contact management, call flows & predictive dialing for telemarketing & lead generation

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OnviSource OmVista logo

Turn Data to Insights to Actions with OmVista

OmVista is a comprehensive data-to-action platform that helps businesses transform and achieve excellence across critical areas. By capturing and unifying dispersed data, analyzing it to uncover valuable insights, and automating actions based on those insights, OmVista empowers organizations to enhance workforce performance, customer loyalty, and overall productivity.

Read more about OnviSource OmVista

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Reflexis Real-Time Task Manager logo

Task management solution for retailers of all sizes

Reflexis Task Manager is an all-in-one task management solution for retailers to aid with corporate-to-store communication

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Gnatta logo

AI Agents and omnichannel support, built for control

Gnatta is an AI-powered customer service platform that brings all channels into one place. Combine workflows, real-time integrations, and AI Agents to automate processes, support teams, and resolve customer queries faster with full visibility and control.

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Ublux logo

IP cloud communication software

Ublux is an IP cloud communication software for small and medium-sized companies that is easy to use and adaptable to the existing processes and tools.

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yoummday logo

work@home technology platform for CX outsourcing

Proprietary work@home operating system is a technology platform that combines workforce recruitment, training, scheduling, and management with a CX marketplace. Companies get access to a comprehensive outsourcing software solution and access to a global workforce of over 8,500 freelancers.

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