App comparison
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Customer Communications Management
323 software options
Sponsored

Pipedrive
5
1.9K
4
888
3
138
2
34
1
27
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM solution for salespeople
Read more about Pipedrive

Zoho Desk
5
1.3K
4
766
3
119
2
13
1
8
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer service software for businesses of all sizes
Read more about Zoho Desk

HoneyBook
5
563
4
74
3
24
2
8
1
9
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Client management for freelancers & SMBs
Get started with a 7 day free trial today.
Read more about HoneyBook

Zendesk Suite
5
2.2K
4
1.3K
3
319
2
64
1
53
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer service across all channels
Read more about Zendesk Suite

Adobe Experience Manager
5
68
4
59
3
11
2
4
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Enterprise content management system
Read more about Adobe Experience Manager

Bitrix24
5
454
4
351
3
120
2
29
1
30
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All in one business management workspace
Read more about Bitrix24

Freshdesk
5
2K
4
1.1K
3
164
2
32
1
17
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online helpdesk system and customer service software
Read more about Freshdesk

InfoFlo
5
59
4
28
3
6
2
0
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
HIPAA compaliant case management software
Seamlessly manage all your client goals, referrals, documentation, events, classes, and activities within a single platform—eliminating the need for multiple tools.
Read more about InfoFlo

Intercom
5
738
4
283
3
74
2
16
1
20
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-powered customer service with helpdesk
Read more about Intercom

Text
5
4
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-powered support platform for unified service
Read more about Text

Elixir Cloud
5
1
4
3
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The future of CCM is simplified, secured, and scalable
Read more about Elixir Cloud

ReviewInc
5
29
4
5
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Reputation management and customer experience software unite
Read more about ReviewInc

DocOrigin
5
12
4
3
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Professional document generation software
Read more about DocOrigin

Weave
5
414
4
153
3
47
2
20
1
34
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer communication and appointment scheduling solution
Read more about Weave

CallingPost
5
69
4
30
3
8
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Voice, text, and email message broadcasting software
Read more about CallingPost

LoyJoy
5
11
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Conversational AI Platform
Read more about LoyJoy

hellomateo
5
3
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-powered WhatsApp communication and multichannel marketing
Read more about hellomateo

Atom
5
9
4
9
3
0
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Artificial Intelligence (AI)-based conversational platform
Read more about Atom

Voizee
5
2
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Tool that offers AI chatbots for business texting & calling
Read more about Voizee

Everyware
5
1
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Payment processing and communication engagement solution
Read more about Everyware

Demandforce
5
27
4
16
3
10
2
7
1
8
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Attract, Retain, and Grow with Demandforce solutions.
Read more about Demandforce

ServiceNow Customer Service Management
5
81
4
50
3
16
2
1
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Automate requests and deliver effortless experiences
Read more about ServiceNow Customer Service Management

Sendchamp
5
1
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Messaging and customer communication management platform
Read more about Sendchamp

Jeeva
help leaders transform their companies into customer-centric
Read more about Jeeva

Vozy
5
3
4
3
3
0
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Voice AI platform for enterprises
Read more about Vozy







