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Customer Communications Management Software
Last updated: April 2026
72 software options
Sponsored
Bitrix24
5
454
4
351
3
120
2
29
1
30
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All in one business management workspace
Read more about Bitrix24
Freshdesk
5
2K
4
1.1K
3
164
2
32
1
17
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online helpdesk system and customer service software
Read more about Freshdesk
CallingPost
5
69
4
30
3
8
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Voice, text, and email message broadcasting software
Read more about CallingPost
Quidget
5
3
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Handle up to 80% of Tier-1 support with AI
Read more about Quidget
ZyraTalk
5
14
4
1
3
2
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The Only AI Customer Service Solution You Need
Read more about ZyraTalk
Sendchamp
5
1
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Messaging and customer communication management platform
Read more about Sendchamp
Comapi
5
1
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Communications platform as a service (CPaaS)
Read more about Comapi
Viber
5
2.2K
4
1.3K
3
438
2
69
1
15
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Mobile messaging platform
Read more about Viber
Zoho SalesIQ
5
58
4
27
3
11
2
1
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Discover the future of customer engagement
Read more about Zoho SalesIQ
Missive
5
133
4
12
3
2
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Collaborative inbox for teams
Read more about Missive
Gnatta
5
2
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer engagement tool for omnichannel communication
Read more about Gnatta
Verloop
5
7
4
3
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Conversational AI Platform for Automated Customer Support
Read more about Verloop
eBanqo
5
7
4
12
3
3
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer engagement platform with automation
Read more about eBanqo
Plannit
5
10
4
6
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Job management & scheduling solution
Read more about Plannit
Zoho Voice
5
19
4
16
3
6
2
4
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based business phone for SMB sales and support teams
Read more about Zoho Voice
Let's Connect
5
4
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
video chat, chat, contact centre, website chat widget, QR
Catch your customers when their interest is at its peak! Using live communication makes converting them into new customers super easy.
Read more about Let's Connect
5
12K
4
3.5K
3
571
2
71
1
43
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Real-time customer communications management software
Read more about WhatsApp
Ticker
5
6
4
3
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Communications Platform as a Service
Read more about Ticker
Tidio
5
467
4
101
3
15
2
2
1
5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Aill-in-one customer support software with AI features
Read more about Tidio
17hats
5
82
4
36
3
13
2
1
1
4
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The Premier Small Business Management Platform
Read more about 17hats
OneSignal
5
77
4
27
3
1
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Maximize Engagement. Minimize churn.
Read more about OneSignal
tele-LOOK
5
1
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
See & Solve Instantly. Live-Video Support. Starting at 0€
Read more about tele-LOOK
Clerk Chat
5
4
4
0
3
0
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Conversational messaging platform for customer connections
Read more about Clerk Chat
Moveo.AI
5
9
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Power the Toughest Conversations
Read more about Moveo.AI
Telegram
5
4.5K
4
1.5K
3
241
2
24
1
13
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based mobile and desktop messaging app for all devices
Read more about Telegram
