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Top Rated Customer Engagement Software with Instant messaging - Page 3

Last updated: July 2026

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291 software options

Lime Connect logo

Live chat and customer messaging for businesses of all sizes

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Lime Connect is the leading GDPR-compliant software for messaging & automation that helps businesses transform customer communication.

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Phone2Action Grassroots logo

Communications platform for public affairs and advocacy

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Phone2Action Grassroots (formerly Capitol Canary) is a mobile-responsive, grassroots advocacy platform designed for associations, non-profits and corporations wishing to launch and promote public policy campaigns, leveraging multiple channels including social media to connect with supporters, track engagement and report progress

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Nickelled logo

Cloud-based customer engagement solution

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Nickelled is a cloud-based customer engagement solution designed to help businesses of all sizes create interactive walkthroughs. The platform enables users to build manuals, tutorials and step-by-step guides for products, websites, applications, and program navigation.

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Forumbee logo

Custom community forum creation tool

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Forumbee is a community forum creation tool which enables users to create public, restricted-access, and hidden forums for discussion, Q&As, feedback, and more

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Optify logo

Streamlined coaching management system

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Optify is a streamlined coaching management tool designed to help coaches and clients to collaborate in an efficient and scalable way.

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MarketSurge logo

All in one lead management software

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MarketSurge is the one-stop shop for lead management. The application enables businesses to manage communication and contacts from a unified platform.

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Magic logo

Everything local businesses need to grow online

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Effortlessly boost sales and reputation with Magic. Streamline communication, increase reviews, and drive sales with our easy-to-use platform. Try it free for 14 days and harness the power of customer reviews for your business.

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Scal-e logo

Omnichannel marketing system with customer loyalty programs

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Omnichannel marketing solution that reaches audiences through customer loyalty programs and data management to gain a 360 degree view on customer profiles with 5 modules including data management, audience builder, omnichannel orchestration, customer retention, and customer intelligence.

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Wati logo

Customer Engagement for Revenue Growth

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The Agentic Customer Engagement Platform built for Revenue Growth

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Desku logo

AI First Customer Service Software | AI Agents | AI CoPilot

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Desku is AI Customer Service Software With features such as LiveChat, AI CoPilot for Agents, Eva AI Chatbot, Ticketing, and AI Powered Automations.

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Helpwise logo

Communication and workflow management software

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Helpwise is a communication software that allows customer-facing teams to create shared inboxes for different channels like email, live chat, SMS, Whatsapp, Facebook, Twitter, and more. Sales and support reps can use Helpwise to manage customer conversations and optimize workflows using different automation rules.

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Liberty Converse logo

AI-enhanced contact centre experiences for customers & teams

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Liberty Converse is our cloud contact centre solution that revolutionises how businesses interact with customers and teams through AI-driven self-service, process automation and integrated workflows and CRMs.

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LoyJoy logo

AI Agents for Service & Sales, via Chat & Phone

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LoyJoy is the simplest enterprise platform for AI Agents that resolve customer inquiries end-to-end via chat and phone. Built by your business teams with no code: a prototype in 15 minutes, in production in 2 to 4 weeks. EU-hosted, designed for GDPR and the EU AI Act. Trusted by RTL+ and R+V.

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uptain logo

Abandonded shopping cart recovery for eCommerce

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uptain is an abandoned shopping cart recovery solution for eCommerce which helps businesses engage and retain customers in online shops using smart exit-intent popups and personalized emails. uptain offers a number of plugins with Magento, Wordpress, Shopware, OXID, Shopify, JTL, Plentymarkets etc.

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Korra logo

Answers - Spot On!

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Korra is a semantic, direct-to-answer knowledge discovery platform. With an AI-powered search engine and direct-to-answer experience, Korra offers an SMB-friendly cloud-based SaaS solution. Companies benefit from reduced open ticket rates, faster resolution times, and data-driven content insights.

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Moveo.AI logo

Power the Toughest Conversations

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Moveo.AI powers enterprises’ toughest conversations with goal-driven AI agents—enhancing efficiency, CX, and financial outcomes.

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Exceed.ai logo

AI-Powered Virtual Assistant for Sales & Marketing Teams

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Exceed’s AI-Powered Sales Assistant helps companies find and secure customers faster and efficiently by automatically contacting, engaging, qualifying and following up with leads via natural, two-way conversations.

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RingCentral Engage Digital logo

Unified management tool for customer service conversations

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RingCentral Engage Digital, formerly Dimelo Digital, is a unified platform for customer service teams to manage all digital customer care channels and conversations, including email, social networks, chat, and mobile. It is best suited for companies with a minimum of 100 employees.

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hello24.ai logo

Conversational commerce platform

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DTC Brands on Shopify & WooCommerce (WordPress), Ecommerce companies, & retail brands looking to engage customers on online media.

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Zoovu logo

AI-driven conversational search platform

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Zoovu is the only AI conversational search platform that solves "if they can't find, they can't buy it" for businesses.

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Jahia logo

Digital experience and content management platform

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Jahia helps businesses manage website and application development projects by creating digital frameworks for delivering a personalized customer journey. The content management system lets users create, edit, review, and publish structured and unstructured content and manage web pages, SEO & more.

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Cue logo

The platform for better customer service

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Have live chat and chatbot conversations with customers on any digital channel.

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Pirsonal logo

Video marketing platform for customer engagement

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Pirsonal is a video marketing platform designed to help businesses engage with customers using personalized videos, landing pages, and calls to action (CTAs).

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Replyco logo

Win Back 50% of Time Lost Messaging Customers

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Replyco is the affordable eCommerce helpdesk platform that centralises all your customer messages into one intuitive inbox. Automate tasks, streamline your workflows and deliver exceptional customer support in a fraction of the time.

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Pendo logo

Product usage & behavior data capture

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Pendo is a product experience platform for teams to capture product usage data and behavior, gather feedback, and influence behavior with in-app messaging

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