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Open Source Customer Engagement Software (2026)
Last updated: March 2026
15 software options
Sponsored
Zoho Desk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer service software for businesses of all sizes
Free - up to 3 users, forever! Express - $7/user/month billed annually Standard - $14/user/month billed annually Professional - $23/user/month billed annually Enterprise - $40/user/month billed annually A 15-day free trial is available.
Read more about Zoho Desk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Interactive form builder for data collection
Typeform offers a range of flexible pricing plans designed to scale with teams of all sizes. Core Plans Typeform’s Core plans are built for all teams looking to create interactive, high-performing forms. Basic: Create interactive AI forms that connect to your workflow. Ideal for individuals and small teams getting started with data collection. Plus: Make your AI forms more beautiful and on-brand. Includes removal of Typeform branding and expanded customization options. Business: Analyze performance with AI and do more with your data. Designed for data-driven teams requiring advanced analytics and higher response limits. Specialized Team Plans Typeform offers tailored solutions for specific departmental needs to streamline specialized workflows: Growth Pro: Created for marketing teams. Automate and streamline their marketing workflows, with advanced integrations and conversion tracking. Talent: Created for HR teams. Improve your employee experience with best-in-class AI, video, and automation features. Enterprise For scaling teams: Unlock limitless growth with advanced features and support. Our Enterprise tier provides organization-wide security, dedicated account management, and custom volume limits to support large-scale operations.
Read more about Typeform
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat and customer messaging for businesses of all sizes
Start with our free trial, no credit card is required. Then decide whether to go with our free product or one of our premium plans, outlined below: Team: $100/month (billed monthly) or $90/month (billed annually) or $80/month (billed biennially) Corporate: $320/month (billed monthly) or $290/month (billed annually) or $256/month (billed biennially) Flex: Contact Userlike for custom quote
Read more about Lime Connect
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
An all-in-one Loyalty and Marketing Platform for businesses.
Try Kangaroo for free! 30-Day Free Trial of the Ultimate Loyalty Program. Book a demo today! - Core: $79/month - Plus: $199/month - Elite: $399/month - For Enterprise, please contact sales - For API Access, please contact sales
Read more about Kangaroo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Faveo Helpdesk helps simplify the customer support process
Self-hosted and Cloud available with a perpetual and recurring license.
Read more about Faveo Helpdesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Integrate channels, become omnichannel
There are plans according the volume emails you will sent in a month.
Read more about emBlue
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Digital experience and content management platform
Jahia offers a free version and a trial for 30 days. Paid plans include monthly subscriptions, details of which are outlined below: jContent Community Edition - Free jContent - Starting at €1700 per month jEnterprise - Starting at €3000 per month
Read more about Jahia
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Transform the User Experience
Contact WalkMe for pricing details.
Read more about WalkMe
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Product Owners Managers, Product People, Product Designers
We have monthly and annual subscription plans.
Read more about ProductMix
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Enterprise search software for eCommerce businesses
Read more about Shopware
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
App development & customer engagement platform for SMBs
King of App offers a developer licence for a minimum yearly fee.
Read more about King of App
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live Chat Software
Get 50 apps with NinjaChat at Just $14.99
Read more about NinjaChat
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Konvert Delivers B2B e-Learning for All
A Konvert monthly subscription is based on user sessions instead of the traditional format of calculating monthly fees based on a limited number of user licenses. One session is calculated as one user logging in-and-out of Konvert, any number of times, within a 24-hour period. Our subscription rates range from $449 per month to $1,999 per month depending on what an organization needs.
Read more about Konvert
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based and AI-enabled chatbot software
Read more about CX Genie
Please contact Verint Systems directly for pricing information.
Read more about Verint Workforce Engagement