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Customer Engagement Software - Page 18

Last updated: November 2026

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658 software options

QLess logo

Queue management system

QLess is a queue management platform that transforms the customer experience for physical and virtual visitor management. This system empowers businesses to eliminate stressful lobbies, offer flexible appointment scheduling, and provide real-time updates to keep customers informed. With features such as callback queuing and service intelligence, QLess helps organizations deliver exceptional customer engagement.

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Loyal Zoo logo

Digital loyalty card service for SME retailers and eateries

Engage one -time customers with a loyalty program that will grab their attention. Loyalzoo enables no hassle loyalty that helps to keep customers forever

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Clickatell logo

The Global Leader in Chat Commerce

Give customers the self-service and transactional experiences they want in their favorite chat messaging channel without having to download another app, all while making your business more efficient and profitable. Be there for customers around the clock with Chat Flow today.

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Mosaicx logo

Virtual agent and messaging outreach

Mosaicx uses conversational AI to offer agent-like experiences without human agents. A comprehensive set of service modules means automation creates a better customer experience than ever before.

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SAP Engagement Cloud (formerly SAP Emarsys) logo

Customer experience and marketing automation platform

Emarsys is a marketing automation software designed to help businesses of all sizes streamline customer engagement, campaign management, and data collection operations via a unified platform.

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Gainsight PX logo

Product experience analysis platform

Gainsight PX is a cloud-based product experience platform designed to help businesses of all sizes analyze user experience (UX) and develop product adoption strategies for customers. Key features include feedback collection, audience segmentation, user retention metrics, and reporting.

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Wigzo logo

Hyper Ecommerce growth with performance marketing automation

Wigzo is a no-code customer data platform with smart marketing automation capabilities for e-commerce growth. Its powerful automation workflows deliver performance-driven personalization across all channels and help retain more customers with better CLTV.

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Baremetrics logo

Subscription analytics & insights for Stripe,Braintree +more

Baremetrics pulls data from your Stripe account to provide you with a variety of metrics. Build customer profiles, send email reports & notifications, and more.

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Hivebrite logo

Most powerful, all-in-one solution for community engagement.

Drive connections and create positive impact across your fully branded private community with Hivebrite all-in-one community solution.

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Solitics logo

Cloud customer engagement platform for B2C brands

Cloud-based customer engagement and gamification platform for B2C brands in iGaming, fintech, and e-commerce with loyalty and rewards.

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ClientPoint logo

Cloud-based document and proposal and tracking software.

ClientPoint is a cloud-based document and proposal creation, management and automation solution suitable for mid-sized businesses and enterprises. The solution can be used for almost all industries, especially for sales, business and marketing teams to help generate and store documents, proposals, send them to clients and optimize the proposal and document management lifecycle.

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Cohere logo

Automation for fast-growing customer service teams

Delight customers faster with AI-powered support. Cohere aims to automate every support interaction across an organization by using AI to understand, curate, and surface knowledge for both customers and internal teams.

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CrossEngage logo

Customer Data and Prediction | Maximize Your Customer Values

Autonomously develop and optimize highly targeted and personalized campaigns with a preferred set of marketing tools and channels across all devices

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Akita logo

Customer Success Software

Akita is a full-featured Customer Success Management platform that helps you reduce churn and increase revenue from your existing customers.

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Engagement Hub logo

Community and stakeholder software trusted by government

Engagement Hub is consultation software that helps organisations inform, collaborate, and engage with communities. Administrators can create personalized websites, add project-related details, import stakeholder lists, and build registration forms on a unified interface.

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Flooid logo

One unified commerce platform for retail industry

Flooid is a unified commerce platform that enables retailers to sell to customers across channels. It offers comprehensive back-office functions like promotions, pricing, orders, and insights to help retailers make decisions and grow the business.

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Zoho Desk logo

Cloud-based help desk for all business sizes

Zoho Desk helps you manage all customer interactions coming from multiple channels. Artificial Intelligence assistant, automate ticket management, measure satisfaction & customize support. Our free plan gives you 3 users free to help you get a head start with your customer service operations.

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REVE Chat logo

Smart AI-Powered Chatbot for Your Business

REVE Chat is a smart customer communication platform that comes with immense benefits for businesses. Our chatbot, live chat, co-browsing, and other intelligent features help you automate lead generation and improve your sales & customer service efforts.

Read more about REVE Chat

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Shopware logo

Enterprise search software for eCommerce businesses

Shopware is an enterprise search software designed to help eCommerce businesses manage product data and automatically sync with marketplaces. The platform offers a rule-building module, which allows teams to build custom rules to manage shipping costs and pricing.

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Yotpo logo

Marketing platform for collecting and showcasing reviews

Customer content boosts average order value, time on site, pages viewed, and more. Showcase customer reviews, photos, and more on site to build shopper trust.

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CleverTap logo

User Retention Platform for High-Growth Mobile Apps

Use the right channel, device and message - all at the right time to engage efficiently and reduce time-to-value and time to monetization.

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Dixa logo

Conversational Customer Service Software

Full-featured customer service and engagement software for phone, email, chat & messaging that runs in your browser. Designed for customer-facing teams, Dixa helps brands deliver omnichannel customer experiences through smart routing, a built-in CRM, integrations & more. Boost your engagement today!

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eDesk logo

eDesk; the most scalable eCommerce customer support tool for

Quickly connect with your customers, wherever you sell online. Centralize customer queries and order details from all your sales channels in a simple dashboard.

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Intouch Insight CX Platform logo

Get a 360 view of your customer experiences.

The Intouch Insight CX Platform is designed to get you the most out of your mystery shopping and operational audit programs while driving actionable insights from all customer touchpoints.

Read more about Intouch Insight CX Platform

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Velaro logo

Driving business success through every conversation.

Keep customers engaged from first visit through ongoing service. Velaro combines live chat, AI chatbots, and messaging channels to start meaningful conversations, provide answers instantly, and create experiences that turn one-time visitors into long-term relationships.

Read more about Velaro

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