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Customer Experience Software
Last updated: April 2026
67 software options
Sponsored
SurveySparrow
5
70
4
39
3
7
2
3
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Software for creating and managing feedback and surveys
Read more about SurveySparrow
Alchemer
5
210
4
76
3
22
2
7
1
4
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer experience management and online survey platform
Read more about Alchemer
XEBO.ai
5
11
4
7
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based Feedback Management Solution
Read more about XEBO.ai
ServiceTonic
5
1
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
ServiceTonic targets small and medium size enterprises
Read more about ServiceTonic
ReviewTrackers
5
125
4
40
3
4
2
1
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Review monitoring software for multi-location businesses
Read more about ReviewTrackers
Sprout Social
5
322
4
217
3
48
2
6
1
13
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Social Media Management Software for Business
Read more about Sprout Social
GuildQuality
5
14
4
1
3
0
2
0
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based solution to streamline surveying processes
Read more about GuildQuality
PowerReviews
5
1
4
2
3
3
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Ratings and Review Management Software
Read more about PowerReviews
Crowdtech
5
6
4
3
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Market research solution for organizations
Read more about Crowdtech
InMoment
5
16
4
8
3
3
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer and employee experience management software
InMoment's data scientist- and PhD-led Strategic Insights team goes beyond technology to help companies recognize and prove the power and value of experience initiatives.
Read more about InMoment
InputKit
5
33
4
4
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
InputKit, the best tool for an incredible experience.
With InputKit, get authentic feedback from your customers and employees to continoulsy improve your serivces. This will help you deliver the best experience possible!
Read more about InputKit
Intouch Insight CX Platform
5
7
4
4
3
0
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Get a 360 view of your customer experiences.
Read more about Intouch Insight CX Platform
Userlytics
5
38
4
17
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based usability testing platform for digital assets
Read more about Userlytics
UXArmy
5
14
4
6
3
3
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based software for managing user research remotely
Read more about UXArmy
SMG
Changing how brands act on customer + employee insights
Read more about SMG
Oktopost
5
61
4
40
3
9
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
We make it measurable
Read more about Oktopost
Zoomph
5
2
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Digital Intelligence Reimagined
Read more about Zoomph
Birdeye
5
566
4
94
3
17
2
6
1
19
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-based webchat assistant for business conversations
Read more about Birdeye
Klearcom
5
9
4
2
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Domestic IVR Mapping In Over 100+ Countries
Read more about Klearcom
Hootsuite
5
1.9K
4
1.3K
3
370
2
49
1
37
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Social media management & scheduling for SMBs and enterprise
Read more about Hootsuite
Nuvi
5
34
4
18
3
2
2
1
1
4
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Social data monitoring, reputation management using insights
Read more about Nuvi
facelift
5
67
4
56
3
7
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Own the Social Media Game.
Read more about facelift
Echo AI
Generative AI based conversation intelligence platform
Read more about Echo AI
Spearline
5
8
4
4
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Transforming global communications
Read more about Spearline
QuickMetrix
5
5
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI BASED ONLINE REPUTATION MANAGEMENT SOFTWARE
Get Insights on your brand and compare with competition
Build Executive Dashboards and Reports to share wi
Read more about QuickMetrix
