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Top Rated Customer Experience Software with Custom fields - Page 8

Last updated: July 2026

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298 software options

AnyRoad logo

Make every experience count.

AnyRoad is the leading Experience Relationship Management (ERM) platform enabling brands to measure, scale, and implement their experiential programs.

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Pixis Insights UI/UX logo

See your product through your user's eyes.

Pixis Insights UI/UX Testing is an all-in-one user research tool. It empowers every brand by enabling them to see their products through their customer’s eyes. With this AI-led UI/UX testing platform, companies can take away the guesswork in user research with direct feedback from targeted users.

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Howazit logo

Howazit collects feedback from customers and acts upon it.

Collect customer feedback at relevant touchpoints, measure customer experience, including metrics like NPS, CSAT and CES, and then take smart actions based on collected feedback to improve customer experience and business performance.

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Comarch Loyalty Marketing Platform logo

Powering hundreds of loyalty programs worldwide.

No code & API Centric Loyalty & Customer Engagement Platform that allows you to collect zero and first-party data, build loyalty programs, and run marketing campaigns across all channels. With features like gamification and a promotion engine, it fosters great CX.

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Crowdtech logo

Market research solution for organizations

Crowdtech is a cloud-based market research suite designed to help organizations collect customer insights through surveys, polls, diary studies, bulletin boards, and chats. Key features include community setup, remote access, email templates, questionnaires, and survey creation and execution.

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Drift logo

Live chat & in-app messaging for sales & marketing

Drift is a cloud-based live chat solution for sales and marketing teams which also includes an AI-powered chat bot, in-app messaging & email management tools

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Repustate logo

Natural language processing tool for automotive businesses

Repustate is a natural language processing (NLP) software designed to help businesses in the pharmaceutical, automotive, government, and other sectors analyze customers’ sentiments across product reviews, podcasts, and videos. Administrators can utilize AI-enabled tools to automatically extract relevant information from unstructured data in various languages including Arabic, French, German, and Chinese.

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Caliber logo

Reputation management software

Caliber Platform helps optimize the impact of your activities and mitigate crises by getting a real-time understanding of your stakeholders with our accurate brand and reputation data.

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LoyaltyXpert logo

Customer Loyalty Management Platform

AI-powered SaaS loyalty management software for customer and channel programs, sales tracking, and rewards automation.

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ServicePower logo

Field service workforce management solution

ServicePower is a cloud-based field service management platform with solutions for scheduling optimization, mobile workforce tracking and management, reporting, and more

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SimpleWorks logo

Cloud-based all-in-one marketing platform

SimpleCRM enhances customer experience through multi-channel communication, AI insights, and personalized interactions. It streamlines workflows, ensures SLA compliance, offers a Customer360 view, and uses analytics to boost satisfaction

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eTrusted Experience Feedback Solution logo

Experience Feedback Platform

eTrusted has been designed from the ground up as a standardised yet configurable, scalable SaaS platform for real-time customer feedback that can be easily connected at touchpoints across customers' systems.

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Refiner logo

User feedback & customer survey software for SaaS companies

Refiner is a user feedback & customer survey software built specifically for SaaS companies. We help data driven SaaS teams better understand their users, measure customer satisfaction (NPS, CSAT), or research what to build next.

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Eclipse AI logo

Predict and Prevent Customer Churn

Eclipse AI is a cloud-based customer experience solution, which helps businesses in technology, health and wellness, retail, and other sectors handle customer data, mitigate churn risks, predict retention rates, and more.

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Elixir Cloud logo

The future of CCM is simplified, secured, and scalable

Elixir Cloud: A revolutionary CCM platform that combines deep industry experience and cloud-native technology to transform customer communications.

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Survio logo

Turn feedback into growth with Survio.

Trusted by 5M+ users, Survio is a secure, GDPR-compliant survey platform with powerful features for every device.

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Netcore Customer Engagement logo

Agentic Marketing Platform

Netcore is an agentic marketing platform helping brands drive profitable growth through AI-powered customer engagement.

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Pipedrive logo

Cloud-based CRM solution for salespeople

Pipedrive is a sales management tool that gets sales teams organized. It helps you focus on the activities that drive deals to close.

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Front logo

AI-enabled customer service platform for collaboration

Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer communication by combining the efficiency of a help desk and the familiarity of email.

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Marigold Grow logo

Custom engagement and insights platform

Grow by Zeta is a cloud-based solution that helps marketers collect marketing opt-ins and preference insights through interactive experiences that can be published to every digital channel.

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Odigo logo

Odigo provides Contact Center as a Service (CCaaS) solutions

A pioneer in the customer experience (CX) market, the company caters to the needs of more than 250 large enterprise clients in over 100 countries.

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DANAConnect logo

Automations for the financial ecosystem

DANAconnect is the ideal communication automation platform for the financial ecosystem.

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Unifocus logo

Unifocus: Scalable Ops & Workforce Tech for Hotels

Unifocus is an all-in-one platform for hotels that unifies workforce management and operations. It features AI-driven scheduling, time tracking, task management, mobile apps, and real-time analytics to optimize labor, ensure compliance, and boost guest service.

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The Loop Experience Platform logo

Engage Everywhere

Loop® is a real-time experience management platform for location-based operations that have physical locations to manage as well as digital and social touchpoints. The Loop Experience Platform includes a suite of channels for collecting insights and engaging with customers.

Read more about The Loop Experience Platform

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Forethought logo

Empower your support team with AI.

Forethought is an advanced generative AI agent for customer support, uniquely trained on your data.

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