Customer Experience Software

Best Comparison List of Vendor Applications & Tools
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236 apps

Vocalcom  

15
Omnichannel Cloud Contact Center Solutions
Our award-winning platform enables businesses to drive a more effective sales team, and create effortless omnichannel customer experiences, and relationships. Read more about Vocalcom
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Omnichannel Cloud Contact Center Solutions
Our award-winning platform enables businesses to drive a more effective sales team, and create effortless omnichannel customer experiences, and relationships. Read more about Vocalcom
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Survicate  

25
The fastest way to collect feedback from customers
Improve customer experience by running surveys on your website. Discover obstacles that users meet and. Read more about Survicate
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The fastest way to collect feedback from customers
Improve customer experience by running surveys on your website. Discover obstacles that users meet and. Read more about Survicate
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CallPage  

29
Website button & pop-up widget for automated call backs
CallPage helps convert web-visitors into sales calls by providing immediate responses from company reps through a customizable button and widget. Read more about CallPage
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Website button & pop-up widget for automated call backs
CallPage helps convert web-visitors into sales calls by providing immediate responses from company reps through a customizable button and widget. Read more about CallPage
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Feedback Lite  

19
Website customer feedback widget tool
Use Feedback Lite to create and publish user feedback widgets on your website. Then export and analyze customer feedback using detailed response metrics. Read more about Feedback Lite
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Website customer feedback widget tool
Use Feedback Lite to create and publish user feedback widgets on your website. Then export and analyze customer feedback using detailed response metrics. Read more about Feedback Lite
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Nickelled  

13
Cloud-based customer engagement solution
Nickelled is a cloud-based customer engagement solution designed to help businesses of all sizes create interactive walkthroughs. The platform enables users to build manuals, tutorials and step-by-step guides for products, websites, applications, and program navigation. Read more about Nickelled
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Cloud-based customer engagement solution
Nickelled is a cloud-based customer engagement solution designed to help businesses of all sizes create interactive walkthroughs. The platform enables users to build manuals, tutorials and step-by-step guides for products, websites, applications, and program navigation. Read more about Nickelled
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Barilliance  

17
E-Commerce personalization suite
Segment and target your customers with relevant dynamic content, messages and offers in real time and increase conversions by as much as 30% Read more about Barilliance
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E-Commerce personalization suite
Segment and target your customers with relevant dynamic content, messages and offers in real time and increase conversions by as much as 30% Read more about Barilliance
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ProProfs Knowledge Base  

17
Easily Create online FAQs, user manuals, documentation &more
ProProfs Knowledge Base software empowers customers with self-help, enabling them to address issues on their own, without requiring external support. This makes customers self-sufficient and brings down support tickets significantly. Read more about ProProfs Knowledge Base
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Easily Create online FAQs, user manuals, documentation &more
ProProfs Knowledge Base software empowers customers with self-help, enabling them to address issues on their own, without requiring external support. This makes customers self-sufficient and brings down support tickets significantly. Read more about ProProfs Knowledge Base
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Starred  

15
Candidate Experience Feedback Solution
Starred builds recruitment feedback software for Talent Acquisition teams that want to deliver the best possible candidate experience. Our software integrates directly in your ATS and collects actionable feedback on autopilot. Read more about Starred
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Candidate Experience Feedback Solution
Starred builds recruitment feedback software for Talent Acquisition teams that want to deliver the best possible candidate experience. Our software integrates directly in your ATS and collects actionable feedback on autopilot. Read more about Starred
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Content Hub  

21
Content lifecycle and digital asset management
Content Hub is a content lifecycle and digital asset management platform to store, categorize, and search high volumes of content. Features include digital rights management, AI and machine learning, custom content tagging, reporting and analytics, advanced search functionality, and more. Read more about Content Hub
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Content lifecycle and digital asset management
Content Hub is a content lifecycle and digital asset management platform to store, categorize, and search high volumes of content. Features include digital rights management, AI and machine learning, custom content tagging, reporting and analytics, advanced search functionality, and more. Read more about Content Hub
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Smile.io  

12
Reward programs for online businesses
Smile.io is a cloud-based customer rewards solution for creating and managing points-based, referral, and VIP customer loyalty programs for online retailers. Read more about Smile.io
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Reward programs for online businesses
Smile.io is a cloud-based customer rewards solution for creating and managing points-based, referral, and VIP customer loyalty programs for online retailers. Read more about Smile.io
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Userback  

12
Real-time customer feedback collection & bug tracking tool
Userback is a cloud-based customer feedback collection and bug tracking platform that provides a solution for website owners, developers, and agencies to collect user feedback from web projects, and manage and share this information with their colleagues. Read more about Userback
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Real-time customer feedback collection & bug tracking tool
Userback is a cloud-based customer feedback collection and bug tracking platform that provides a solution for website owners, developers, and agencies to collect user feedback from web projects, and manage and share this information with their colleagues. Read more about Userback
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Totango  

18
Accelerate Revenues with Customer Engagement Management
Totango offers automated customer engagement management to drive conversions, boost retention and grow lifetime value. It enables you to close bigger deals faster by focusing on the right opportunities. It drive renewal rates up by ensuring customer success. Read more about Totango It allows you to record events from your applications in real time and then analyze them. The solution is integrated with Saleforce and Marketo among others.
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Accelerate Revenues with Customer Engagement Management
Totango offers automated customer engagement management to drive conversions, boost retention and grow lifetime value. It enables you to close bigger deals faster by focusing on the right opportunities. It drive renewal rates up by ensuring customer success. Read more about Totango It allows you to record events from your applications in real time and then analyze them. The solution is integrated with Saleforce and Marketo among others.
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UXprobe  

10
Web-based user experience & usability testing platform
UXprobe is a user testing platform for developers, product managers, marketers & more to test their website, app, prototype or design choices with real users. Read more about UXprobe
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Web-based user experience & usability testing platform
UXprobe is a user testing platform for developers, product managers, marketers & more to test their website, app, prototype or design choices with real users. Read more about UXprobe
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ReviewSpreader  

9
A simple solution for online reviews
Give your customers an easy way to review your business online. Read more about ReviewSpreader
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A simple solution for online reviews
Give your customers an easy way to review your business online. Read more about ReviewSpreader
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Antavo  

15
Loyalty Management Platform for Fashion and Retail
Antavo is a loyalty management platform for B2C retailers & brands to create gamified loyalty programs online, in store and on mobile. Read more about Antavo
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Loyalty Management Platform for Fashion and Retail
Antavo is a loyalty management platform for B2C retailers & brands to create gamified loyalty programs online, in store and on mobile. Read more about Antavo
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Lisa  

11
AI-enabled speech & semantic analytics software
Lisa is an artificial intelligence enabled speech & semantic analytics software that helps businesses analyze calls to gain insight into customer satisfaction, vulnerability & more. It lets supervisors automatically evaluate call data to detect quality & compliance issues in near real-time. Read more about Lisa
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AI-enabled speech & semantic analytics software
Lisa is an artificial intelligence enabled speech & semantic analytics software that helps businesses analyze calls to gain insight into customer satisfaction, vulnerability & more. It lets supervisors automatically evaluate call data to detect quality & compliance issues in near real-time. Read more about Lisa
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Salesmachine  

11
Customer Success Platform for trial conversion & retention
Thanks to the realtime activity tracking, identify features that are really used by your customers and so that count for your business. Detect in which workflow step do your customers are stuck, and contact them at the right time. Provide them the best Customer Experience possible with your product!… Read more about Salesmachine
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Customer Success Platform for trial conversion & retention
Thanks to the realtime activity tracking, identify features that are really used by your customers and so that count for your business. Detect in which workflow step do your customers are stuck, and contact them at the right time. Provide them the best Customer Experience possible with your product!… Read more about Salesmachine
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ServiceGuru Kiosk  

7
Kiosk solution for customer service feedback collection
ServiceGuru Kiosk is a cloud-based solution which helps businesses collect feedback from customers via automated kiosk devices across multiple locations, improving online reviews and customer service. It lets users rate employees based on their performance, ensuring workforce productivity. Read more about ServiceGuru Kiosk
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Kiosk solution for customer service feedback collection
ServiceGuru Kiosk is a cloud-based solution which helps businesses collect feedback from customers via automated kiosk devices across multiple locations, improving online reviews and customer service. It lets users rate employees based on their performance, ensuring workforce productivity. Read more about ServiceGuru Kiosk
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Oracle Service Cloud  

10
Web, Social & Contact Center
Oracle Service Cloud is an enterprise scale suite of customer service and contact centre software to improve the customer experience across all channels. Oracle Service Cloud is comprised of Oracle's RightNow suite of products that facilitate web, social and contact center customer services. Read more about Oracle Service Cloud Oracle´s RightNow products aim to help users offer a unified, cross-channel service to their customers. Oracle Service Cloud is an enterprise platform to provide a first-class customer experience through a cloud-based, high security system. Oracle acquired RightNow Technologies in 2011, whose products help users provide customer service across call centers, web and social networks. With the acquisition, Oracle and RightNow offer solutions to enhance customer service across all channels.
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Web, Social & Contact Center
Oracle Service Cloud is an enterprise scale suite of customer service and contact centre software to improve the customer experience across all channels. Oracle Service Cloud is comprised of Oracle's RightNow suite of products that facilitate web, social and contact center customer services. Read more about Oracle Service Cloud Oracle´s RightNow products aim to help users offer a unified, cross-channel service to their customers. Oracle Service Cloud is an enterprise platform to provide a first-class customer experience through a cloud-based, high security system. Oracle acquired RightNow Technologies in 2011, whose products help users provide customer service across call centers, web and social networks. With the acquisition, Oracle and RightNow offer solutions to enhance customer service across all channels.
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FeedbackFive  

11
Customer Experience
Amazon feedback and product review software that helps merchants get more improve seller reputation, & increase sales. Read more about FeedbackFive
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Customer Experience
Amazon feedback and product review software that helps merchants get more improve seller reputation, & increase sales. Read more about FeedbackFive
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Woopra  

11
Real-time customer activity
Woopra is a customer behavior analytics app that helps you better understand each of your customers and offer enhanced personalization and behavioral targeting. Woopra is used to improve the customer experience, to better understand your pipeline, and to get an in-depth view of every customer profile. Read more about Woopra You can track customer activity in real-time, build customer segments and generate funnel reports, retention reports, and live dashboards to measure your key metrics. Woopra offers a number of 3rd party integrations to automate triggered actions based on customer behavior.
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Real-time customer activity
Woopra is a customer behavior analytics app that helps you better understand each of your customers and offer enhanced personalization and behavioral targeting. Woopra is used to improve the customer experience, to better understand your pipeline, and to get an in-depth view of every customer profile. Read more about Woopra You can track customer activity in real-time, build customer segments and generate funnel reports, retention reports, and live dashboards to measure your key metrics. Woopra offers a number of 3rd party integrations to automate triggered actions based on customer behavior.
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Conversocial  

8
The Digital Care Platform for Social Messaging.
Conversocial is a leading customer engagement platform for today’s digital customer. Delivering a unified approach to a new generation of customer care, Conversocial enables hundreds of global brands including Google, Tesco and Hertz to ensure they are supporting in-the-moment resolution, at scale,… Read more about Conversocial
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The Digital Care Platform for Social Messaging.
Conversocial is a leading customer engagement platform for today’s digital customer. Delivering a unified approach to a new generation of customer care, Conversocial enables hundreds of global brands including Google, Tesco and Hertz to ensure they are supporting in-the-moment resolution, at scale,… Read more about Conversocial
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Heyday  

8
Conversational AI platform for eCommerce & retailers
Heyday is a conversational AI platform designed to help retailers and eCommerce businesses capture leads and enhance engagement with buyers. Key features include customizable branding, multi-channel communication, wait time management, prioritization, push notifications, and canned responses. Read more about Heyday
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Conversational AI platform for eCommerce & retailers
Heyday is a conversational AI platform designed to help retailers and eCommerce businesses capture leads and enhance engagement with buyers. Key features include customizable branding, multi-channel communication, wait time management, prioritization, push notifications, and canned responses. Read more about Heyday
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TINT  

5
The social media display platform used by 45,000 brands
TINT is a complete social media marketing solution. With TINT you can collect, curate, and promote all your best content on any screen, anywhere. Read more about TINT
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The social media display platform used by 45,000 brands
TINT is a complete social media marketing solution. With TINT you can collect, curate, and promote all your best content on any screen, anywhere. Read more about TINT
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Userfeel  

5
Remote usability testing application for UX researchers
Userfeel is a cloud-based usability testing tool which assists digital agencies and UX researchers with website and app optimization with key features including multilingual support, user journeys, screen activity recording, multi-channel collection, campaign segmentation, and video annotation. Read more about Userfeel
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Remote usability testing application for UX researchers
Userfeel is a cloud-based usability testing tool which assists digital agencies and UX researchers with website and app optimization with key features including multilingual support, user journeys, screen activity recording, multi-channel collection, campaign segmentation, and video annotation. Read more about Userfeel
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