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Customer Experience (CX) Software - Page 6

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Grade.us logo

Grade.us

4.8
(239)

White-labeled review marketing platform for agencies & SEOs

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Grade.us is the review management software that helps marketers, agencies, SEOs and enterprises get great reviews on the important review sites with email and text drip campaigns. It monitors reviews across websites, and amplify the best reviews on website and social media channels.

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Yotpo logo

Yotpo

4.6
(305)

Yotpo, the leading eCommerce marketing platform.

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Take the guesswork out of customer experience: See exactly what your customers think about your products and get instant feedback on new releases.

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Influitive logo

Influitive

4.7
(229)

Customer-Powered Growth

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The Influitive platform helps B2B companies discover, nurture, and mobilize their customers, developers, partners, and employees to shorten sales cycles, amplify marketing, increase retention and drive product innovation.

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Qualtrics CustomerXM logo

Qualtrics CustomerXM

4.7
(230)

Customer experience management (CXM) platform

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Qualtrics CustomerXM is a customer experience management platform that helps businesses collect feedback from across multiple channels and improve the customer journey. Key features include personalized consumer insights, trend analysis, digital reputation management, and behavior-based predictions.

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KnowledgeOwl logo

KnowledgeOwl

4.7
(208)

Knowledge base and documentation software

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KnowledgeOwl is knowledge management and documentation software used to create knowledge bases. It allows you to create and share online manuals, handbooks, help pages, user guides, software documentation and more. Users can create online portals, manuals, and help sites for customers and employees.

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TapMango logo

TapMango

4.8
(158)

Customer Loyalty & Marketing Platform

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TapMango is a fully branded loyalty solution offering the most advanced rewards program to retailers and restaurants. Engage customers with our powerful marketing tools, get new customers with our referral system and review boost, increase revenue with flash sales and mobile ordering and more.

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livepro logo

livepro

4.8
(155)

Knowledge management system

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livepro is a cloud-based knowledge management solution designed to improve customer experience & staff engagement. The knowledge base can be used by every business department including HR, contact center agents and training departments, and set up for customer self-service to reduce support tickets.

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Five9 logo

Five9

4.2
(409)

Cloud contact and call center software

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With Five9, you can close the gap between your customer experience goals and the service you are actually able to deliver. With sophisticated features like ACD intelligent call routing, customer self-help through IVR, and CTI screen pops to inform agents of customer history.

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Front logo

Front

4.5
(221)

Where 7500+ companies build strong customer relationships;

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Front is more than a communication hub — it’s how 7500+ companies build lasting business relationships.

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Broadly logo

Broadly

4.9
(117)

Online review & reputation management for small businesses

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Broadly is an online review & reputation management tool that helps small service-providing businesses improve their online reputation & attract new customers

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Pendo logo

Pendo

4.5
(198)

Product usage & behavior data capture

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Pendo is a product experience platform for teams to capture product usage data and behavior, gather feedback, and influence behavior with in-app messaging

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Bookafy logo

Bookafy

4.7
(133)

Free online appointment booking software

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Differentiated by design, Bookafy is a beautiful online appointment scheduling platform to give your customers the best booking experience.

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Smartlook logo

Smartlook

4.7
(128)

Qualitative analytics for websites and mobile apps

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Smarlook is a qualitative analytics solution for websites & mobile apps with always-on recordings, heatmaps, automatic event, & funnels

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Weave logo

Weave

4.1
(333)

all-in-one customer communication software

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Weave is the all-in-one customer communications and engagement platform for small business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey.

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Drift logo

Drift

4.5
(162)

Live chat & in-app messaging for sales & marketing

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Drift is a cloud-based live chat solution for sales and marketing teams which also includes an AI-powered chat bot, in-app messaging & email management tools

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Crewhu logo

Crewhu

4.9
(93)

Web-based employee engagement and customer satisfaction tool

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Crewhu is a web-based recognition and gamification platform designed to help businesses across various industry verticals collect customer satisfaction feedback, gamify performance metrics, and recognize employees based on their performance. It lets organizations reward employees using automated badges for a variety of occasions including birthdays and company anniversaries.

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Bright Pattern logo

Bright Pattern

4.7
(98)

Cloud Contact Center Software with Embedded AI

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Bright Pattern is the most effective cloud contact center software which helps businesses to simplify omnichannel service.

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CheckMarket logo

CheckMarket

4.5
(147)

Cloud-based enterprise survey software solution

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Cloud-based enterprise survey software solution. Users in more than 150 countries use CheckMarket to conduct beautiful surveys, get insights and act on the results.

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Contentsquare logo

Contentsquare

4.8
(85)

#1 Digital Experience Analytics Leader for Enterprise Brands

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Contentsquare is the #1 cloud-based digital experience analytics platform designed to help businesses visualize and evaluate the customer journey and behavior on their website, mobile experience or app.

Discover features like Session Replays, Customer Journey Mapping, Heatmaps, AI Alerts & more.

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Zingle logo

Zingle

4.6
(118)

Text messaging for customer service & team collaboration

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Zingle is an SMS messaging solution which enables communication between businesses & their customers via text, with multi-channel messaging, automations & more

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Lucky Orange logo

Lucky Orange

4.7
(97)

All-in-one conversion optimization suite for website owners

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Lucky Orange is an all-in-one conversion optimization suite that helps website owners identify drop-offs in the conversion process using dynamic heatmaps, visitor recordings, form analytics, live chat, and polls

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Kenect logo

Kenect

4.8
(80)

Cloud-based reputation management software

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Kenect is a cloud-based reputation management software, which helps businesses engage with customers, generate online reviews, and capture payments through text messages. It enables employees to send text messages to customers via an inbox and route them to teams across various locations or departments.

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SAP Customer Experience logo

SAP Customer Experience

4.2
(208)

Enterprise CRM software

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SAP CRM On-Demand is a cloud-based customer relationship management solution that integrates with SAP ERP, forming part of the complete SAP business suite. The CRM software provides a single platform to store all client account information and manage all customer communications.

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amoCRM logo

amoCRM

4.4
(139)

Messenger-based sales tool for SMBs and entrepreneurs

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Building a connection with your customers is easier with amoCRM. Enhance and automate your content strategy and promotions to reach your target audiences better. Your sales team will deliver better customer experience with this messenger-based sales solution, built for SMBs and entrepreneurs.

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Vivantio logo

Vivantio

4.3
(165)

Flexible Software. Focused Service.

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Using the comprehensive power of enterprise-level software with the flexibility of a modern cloud-based solution, Vivantio provides an intuitive, flexible and scalable unified service management platform that empowers demanding B2B teams to achieve unparalleled service excellence.

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