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Customer Experience (CX) Software - Page 5

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CallPage logo

CallPage

4.4
(31)

Website button & pop-up widget for automated call backs

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CallPage helps convert web-visitors into sales calls by providing immediate responses from company reps through a customizable button and widget

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Arena logo

Arena

4.6
(21)

Group Live Chat Platform

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Arena creates group rooms for any event, live, and streamming allowing users to discuss and talk about your content. Your group chat is displayed wherever you choose, and you can customize it to match with your website design.

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EvaluAgent

4.6
(19)

Quality assurance solution for customer service and sales

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EvaluAgent is a cloud-based quality assurance solution for customer service and sales teams. It offers robust workflows for performance management. The platform unifies customer conversations, surveys, and agent performance data. EvaluAgent provides automated scoring for calls, emails, and chat.

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ImageEngine logo

ImageEngine

4.7
(15)

Website and search engine optimization software

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ImageEngine is a website optimization software designed to help businesses detect visitors’ devices such as smartphones, tablets, or, PCs and optimize and deliver high-quality images via a content delivery network (CDN). It enables marketing teams to analyze search engine optimization (SEO) rankings for websites, manage sales conversion operations, and track web performance scores.

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Cauliflower logo

Cauliflower

4.9
(12)

Customer feedback analysis for product teams & marketeers

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Cauliflower is a customer feedback analysis tool that uses AI to provide actionable insights on customer feedback, for CX & product teams, marketeers and consultants.

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BetaTesting

4.9
(11)

Real-environment feedback & technical testing platform

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user feedback, customer experience journeys, user onboarding, feedback surveys, bug tracking, bug reporting, beta testers

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Infobip logo

Infobip

4.7
(11)

Omni-channel customer communication and engagement

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Infobip is an omni-channel communications platform for customer support and engagement, which uses SMS, voice messages, email, and mobile app messaging. Features of the platform include customer profiling, custom payload tools, geolocation, chatbots, AI, event triggered actions, and more.

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Q One logo

Q One

4.7
(10)

All-in-one market research & consumer insight platform

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Q One is an all-in-one market research and consumer insight platform for multi-channel, multi-currency, and multilingual market research. The cloud-based platform offers a range of tools for research professionals that help increase panel engagement and identify opportunities in the marketplace.

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Moxo logo

Moxo

4.1
(15)

Your Client Portal, Your OneStop Digital Experience.

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Get a OneStop Client Portal, under your brand, to drive and manage the continuous connections that are critical for your business.

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Maropost logo

Maropost

4.0
(12)

On-Demand digital marketing and campaign management solution

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Address products to the right audience by creating and analyzing targeted marketing campaigns with Maropost, an interactive marketing & campaign management tool

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Cyara logo

Cyara

4.3
(8)

Deliver flawless customer experiences with less effort

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Accelerate the delivery of flawless customer journeys across digital and voice channels while reducing the risk of defects.

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SightMill logo

SightMill

4.8
(4)

Net Promoter Score (NPS) survey platform

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Create and manage Net Promoter Score feedback surveys by email, SMS, web or at events. It takes just minutes to get setup and start gathering actionable feedback that you can use to help better understand your customers. Packed with features and offering great value.

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EasySend logo

EasySend

5.0
(3)

Create simple digital journeys in days.

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EasySend makes it simple to create digital journeys in days, so you cut costs and increase revenue. This no-code platform offers a drag and drop builder, AI Builder, Integrations, Analytics, Co-Browsing, e-Signatures, custom solutions, product training, and enterprise-grade security. You can convert

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LiveCaller logo

LiveCaller

5.0
(2)

Live chat and customer communications management software

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LiveCaller is a live chat software designed to help businesses communicate with customers via various channels such as web calls, real-time messaging, third-party applications, and more. Administrators can monitor, measure, analyze and visualize KPIs on a centralized dashboard.

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Ipiphany

5.0
(1)

Customer feedback analysis and insights

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Ipiphany helps companies understand the root cause of customer issues through analyzing unstructured customer feedback data.

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PxidaCX logo

PxidaCX

(0)

Customer experience and feedback solution

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PxidaCX empowers you to easily monitor customer engagement and benchmark it with your closest competitors to understand your strengths and weaknesses. You can see clear recommendations, updated in real time, on how to improve customer engagement.

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SlashQ

(0)

Queue management solution

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SlashQ is a cloud-based digital queue management software system that streamlines the scheduling and management of appointments, check-ins and status updates.

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kustomeroo

(0)

Live video customer service solution for business websites

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kustomeroo is a cloud-based solution that allows small businesses to provide customer service via live video on any website.

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Sprout Social logo

Sprout Social

4.4
(487)

Social Media Management Software for Business

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Sprout Social is a social media management tool created to help businesses find new customers & grow their social media presence.

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Swell logo

Swell

4.6
(295)

Cloud-based customer experience management platform

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Swell helps you grow your business by putting your reputation to work. When you look as good online as you do in person, new customers will come your way. With more reviews and better engagement, you’ll be found online, rank higher in searches, get more web traffic, and of course, more customers.

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SurveyMonkey logo

SurveyMonkey

4.6
(8.8K)

A market-leading survey platform.

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Trusted by 98% of the Fortune 500 and used in over 350,000 organizations, SurveyMonkey’s People Powered Data platform gives millions of people around the world a way to turn feedback into action that drives growth and innovation.

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SoGoSurvey logo

SoGoSurvey

4.7
(685)

Customer and employee experience management platform.

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SoGoSurvey’s customer experience (CX) platform enables companies of all sizes to discover and act on what drives customer loyalty. Keep customers happy and build value for your CX initiatives by prioritizing activities with the biggest potential impact on valued customers.

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Trustpilot logo

Trustpilot

4.5
(732)

Customer review management platform for online businesses

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Trustpilot is a customer review management platform that helps online businesses to establish a trusted brand and connect with customers by collecting reviews and gathering feedback to improve customer experience, amplify their online presence, increase conversions and sales, and more

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Podium logo

Podium

4.3
(433)

Review management, reputation software, webchat, payments

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Podium is a best-in-class messaging + payments platform for local businesses that generates leads, boosts online reputation, consolidates communication channels, creates SMS marketing campaigns and accepts payments - all from one location.

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Qualtrics CustomerXM logo

Qualtrics CustomerXM

4.7
(230)

Customer experience management (CXM) platform

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Qualtrics CustomerXM is a customer experience management platform that helps businesses collect feedback from across multiple channels and improve the customer journey. Key features include personalized consumer insights, trend analysis, digital reputation management, and behavior-based predictions.

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