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Customer Experience Software - Page 5

322 software options

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Wix Answers

4.6
(21)

The only platform with all support channels in one place.

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Wix Answers combines a knowledge base, call center, ticketing and live chat providing one continuous timeline for the agents, and consistent, seamless customer experience for the end-users.

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easyfeedback

4.6
(17)

Web-based survey and feedback management tool

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easyfeedback is a web-based survey tool used to create and analyze customer surveys, market research surveys, employee surveys, quizzes, event/seminar surveys and 360-degree feedback.

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SelfCommunity

4.7
(7)

Market research, customer experience & community management

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SelfCommunity enables brands and organizations to create, manage, and customize an online social community based on products sold, audience interests, and company culture. Features include gamification, real-time data analytics, social and marketing data, engagement reports, SEO tools, and more.

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BEYABLE

5.0
(2)

On-site re-engagement tools for E-commerce & brands

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Turn abandoning and hesitating visitors into customers by on-site behavioral targeting. Huge bunch of marketing scenarios and options available.

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Dynamic Yield

4.3
(3)

Personalization & customer experience management

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Dynamic Yield is a personalization solution for omnichannel personalization, recommendations, optimization and messaging, across web, mobile, and email

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Crowdtech

5.0
(1)

Market research solution for organizations

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Crowdtech is a cloud-based market research suite designed to help organizations collect customer insights through surveys, polls, diary studies, bulletin boards, and chats. Key features include community setup, remote access, email templates, questionnaires, and survey creation and execution.

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Sitecore Experience Platform with Pancentric

4.0
(1)

Customer experience and digital asset management software

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Sitecore is a customer experience system designed to help businesses manage customer data, marketing campaigns, and leads using artificial intelligence (AI) and machine learning technology. It lets marketing teams deliver relevant content to target audiences based on visitor data and user behavior.

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Mapp Cloud

3.0
(1)

Data handled. Engagement automated. Marketers liberated.

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Mapp Cloud is a digital marketing platform that harnesses the power of your data, providing a 360° customer view coupled with actionable insights and campaign orchestration tools to effectively reach each individual customer.

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Fonvirtual Virtual PBX

(0)

Private branch exchange (PBX) solution

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Fonvirtual virtual PBX is a business telephone system that helps companies manage internal and external voice, video, or chat- based communications. The platform allows users to create custom greeting messages to automatically redirect clients to the right agent based on specific requirements.

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Hootsuite

4.3
(2,7k)

Social Media Management & Scheduling for SMBs and Enterprise

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Hootsuite is a social media marketing tool for businesses to manage, schedule & track the engagement of their social content across all social media profiles.

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SoGoSurvey

4.7
(660)

Customer and employee experience management platform.

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SoGoSurvey’s customer experience (CX) platform enables companies of all sizes to discover and act on what drives customer loyalty. Keep customers happy and build value for your CX initiatives by prioritizing activities with the biggest potential impact on valued customers.

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Userlike

4.6
(634)

Live chat and customer messaging for businesses of all sizes

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Userlike is live chat software for website and mobile messaging support. Help your customers via a chat window on your site or your customers' favorite messaging app such as WhatsApp, Facebook and more.

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Grade.us

4.8
(239)

White-labeled review marketing platform for agencies & SEOs

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Grade.us is the review management software that helps marketers, agencies, SEOs and enterprises get great reviews on all of the important review sites with email and text drip campaigns. It monitors reviews across websites, and amplify best reviews on website and social media channels.

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Survio

4.5
(339)

Survey creation tool for customer and employee feedback

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Survio is a web-based solution designed to help individuals and businesses create surveys to gather client and employee feedback in order to measure customer satisfaction and enhance services. It lets users utilize survey templates and build, distribute, and manage surveys via mobile devices.

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Influitive

4.7
(229)

Customer-Powered Growth

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The Influitive platform helps B2B companies discover, nurture, and mobilize their customers, developers, partners, and employees to shorten sales cycles, amplify marketing, increase retention and drive product innovation.

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KnowledgeOwl

4.7
(208)

Knowledge base and documentation software

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KnowledgeOwl is knowledge management and documentation software used to create knowledge bases. It allows you to create and share online manuals, handbooks, help pages, user guides, software documentation and more. Users can create online portals, manuals, and help sites for customers and employees.

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Yotpo

4.6
(272)

Yotpo, the leading eCommerce marketing platform.

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Take the guesswork out of customer experience: See exactly what your customers think about your products and get instant feedback on new releases.

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Alchemer

4.5
(276)

We put feedback in the hands of those who can take action.

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Every organization collects customer feedback, but very few act on it. Alchemer, formerly SurveyGizmo, takes the voice of the customer out of dashboards and puts it into the hands of your people. Alchemer is the only solution that helps you transform to a truly customer-centric organization.

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ReviewTrackers

4.6
(128)

Review monitoring software for multi-location businesses

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Software that helps businesses manage and generate online reviews, engage and respond to customer feedback, and discover key customer insights

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Drift

4.5
(154)

Live chat & in-app messaging for sales & marketing

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Drift is a cloud-based live chat solution for sales and marketing teams which also includes an AI-powered chat bot, in-app messaging & email management tools

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Bright Pattern

4.7
(97)

Cloud Contact Center Software with Embedded AI

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Bright Pattern is the most effective cloud contact center software which helps businesses to simplify omnichannel service.

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CheckMarket

4.5
(147)

Cloud-based enterprise survey software solution

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Cloud-based enterprise survey software solution. Users in more than 150 countries use CheckMarket to conduct beautiful surveys, get insights and act on the results.

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Practice Ignition

4.7
(85)

Proposal creation and client onboarding automation

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Practice Ignition is a smart proposal software that includes contracts and allows you to accept recurring and one-off payments directly on the proposal.

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SAP Customer Experience

4.2
(199)

Enterprise CRM software

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SAP CRM On-Demand is a cloud-based customer relationship management solution that integrates with SAP ERP, forming part of the complete SAP business suite. The CRM software provides a single platform to store all client account information and manage all customer communications.

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UJET

4.5
(112)

Customer interaction & support platform with CRM integration

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UJET is a modern cloud contact center software company with leading innovation in smartphone-era customer support on the web, phone, and mobile apps.

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