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Customer Experience Software - Page 7

322 software options

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3CLogic

4.3
(48)

Cloud Call Center Solutions

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3CLogic is a leading cloud contact center platform providing advanced and scalable speech-enabled (IVR, ACD, CTI, Click to Call, Screen Pop, Speech Analytics, Reporting) offerings for leading CRMs, including ServiceNow, Salesforce, and MS Dynamics for global enterprises and customer service teams.

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XhibitSignage

4.4
(43)

Content-rich Digital Signage Software

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Content-rich digital signage that adds value to your customer's experience by displaying dynamic, relevant & engaging content when and where it matters most.

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Zoho CRM Plus

4.4
(43)

Unified Customer Experience platform

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Zoho CRM Plus is a unified customer experience platform that brings sales, marketing, projects, analytics, AI etc together for a better customer experience.

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ProProfs Knowledge Base

4.7
(22)

Easily Create online FAQs, user manuals, documentation &more

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ProProfs Knowledge Base software empowers customers with self-help, enabling them to address issues on their own, without requiring external support. This makes customers self-sufficient and brings down support tickets significantly.

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Nickelled

4.9
(16)

Cloud-based customer engagement solution

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Nickelled is a cloud-based customer engagement solution designed to help businesses of all sizes create interactive walkthroughs. The platform enables users to build manuals, tutorials and step-by-step guides for products, websites, applications, and program navigation.

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iridize

4.7
(20)

Enterprise grade product training and user onboarding

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Iridize is a powerful platform for creating interactive product guides and walkthroughs for employee training and web users.

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Survicate

4.5
(26)

The fastest way to collect feedback from customers

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Improve customer experience by running surveys on your website. Discover obstacles that users meet and

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CallPage

4.3
(30)

Website button & pop-up widget for automated call backs

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CallPage helps convert web-visitors into sales calls by providing immediate responses from company reps through a customizable button and widget

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Vocalcom

4.9
(15)

Omnichannel Cloud Contact Center Solutions

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Our award-winning platform enables businesses to drive a more effective sales team, and create effortless omnichannel customer experiences, and relationships.

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Medallia Experience Cloud

4.4
(25)

The pioneer and market leader in Experience Management

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Medallia is the market leader in Experience Management - trusted by over a thousand of the world’s leading brands. According to the Forrester Consulting Total Economic Impact™ Study commissioned by Medallia, organizations using Medallia can achieve $35.6M in value and an ROI of 591% over 3 years.

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EvaluAgent

4.6
(19)

Quality assurance solution for customer service and sales

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EvaluAgent is a cloud-based quality assurance solution for customer service and sales teams. It offers robust workflows for performance management. The platform unifies customer conversations, surveys, and agent performance data. EvaluAgent provides automated scoring for calls, emails, and chat.

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FigPii

4.8
(15)

Cloud-based conversion rate optimization platform

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FigPii is a cloud-based conversion rate optimization (CRO) platform that helps enterprises design the user experience (UX) and identify visitor intent, behavior, and preferences by tracking interactions via polls, heatmaps, recordings, and more.

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Feedback Lite

4.6
(19)

Website customer feedback widget tool

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Use Feedback Lite to create and publish user feedback widgets on your website. Then export and analyze customer feedback using detailed response metrics.

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Barilliance

4.7
(17)

E-Commerce personalization suite

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Segment and target your customers with relevant dynamic content, messages and offers in real time and increase conversions by as much as 30%

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Starred

4.7
(16)

Candidate Experience Feedback Solution

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Starred builds recruitment feedback software for Talent Acquisition teams that want to deliver the best possible candidate experience. Our software integrates directly in your ATS and collects actionable feedback on autopilot.

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Perkville

4.5
(17)

Rewards & loyalty program app

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Perkville is a customer rewards and loyalty software that helps to create and manage loyalty programs, customer referral programs, social campaigns and promotions. The app lets you create custom rewards programs, offering rewards for social media promotion and referrals. You can track all your customers' loyalty programs with daily reports, while your customers can check their point balance online. Perkville integrates with your point of sale system for smoother customer management.

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Smile.io

4.8
(13)

Reward programs for online businesses

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Smile.io is a cloud-based customer rewards solution for creating and managing points-based, referral, and VIP customer loyalty programs for online retailers.

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Content Hub

4.2
(25)

Content lifecycle and digital asset management

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Content Hub is a content lifecycle and digital asset management platform to store, categorize, and search high volumes of content. Features include digital rights management, AI and machine learning, custom content tagging, reporting and analytics, advanced search functionality, and more.

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BetaTesting

5.0
(10)

Real-environment feedback & technical testing platform

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user feedback, customer experience journeys, user onboarding, feedback surveys, bug tracking, bug reporting, beta testers

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Herald

5.0
(10)

Customer experience management solution for startups

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Herald is a product management solution designed to help startups collect, organize, and manage feedback received from customers. The platform enables administrators to consolidate and quantify issues and automatically follow up on them to understand the problem.

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CustomerGauge

4.8
(11)

Customer experience management platform for B2B companies

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CustomerGauge is a Software-as-a-Service (SaaS) platform that uses Net Promoter® to measure and report on customer feedback in real time. Because CustomerGauge already has all the pieces in place, a program can be up and running much faster than comparable in-house programs.

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Jebbit

4.9
(10)

Survey management solution for customer experience

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Jebbit is a digital experience management solution that helps enterprises create, launch & manage interactive survey campaigns for data collection and customer engagement. The white-label platform lets users create a personalized interface using custom colors & themes to establish brand identity.

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Dixa

4.3
(19)

Conversational Customer Service Software

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Full-featured customer service software for phone, email, chat & messaging apps that runs in your browser. Designed for customer-facing teams, Dixa helps brands deliver omnichannel customer experiences through smart routing, a built-in CRM, integrations & more. Take your CX to the next level today!

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Totango

4.2
(19)

Accelerate Revenues with Customer Engagement Management

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Totango offers automated customer engagement management to drive conversions, boost retention and grow lifetime value. It enables you to close bigger deals faster by focusing on the right opportunities. It drive renewal rates up by ensuring customer success. It allows you to record events from your applications in real time and then analyze them. The solution is integrated with Saleforce and Marketo among others.

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UXprobe

4.7
(10)

Web-based user experience & usability testing platform

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UXprobe is a user testing platform for developers, product managers, marketers & more to test their website, app, prototype or design choices with real users

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