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Customer Experience (CX) Software - Page 7

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467 software options

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Vivantio logo

Vivantio

4.3
(165)

Flexible Software. Focused Service.

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Using the comprehensive power of enterprise-level software with the flexibility of a modern cloud-based solution, Vivantio provides an intuitive, flexible and scalable unified service management platform that empowers demanding B2B teams to achieve unparalleled service excellence.

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Reputation logo

Reputation

4.3
(156)

Reputation management solution for multi-location businesses

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Reputation.com is a reputation management solution, which helps multi-location businesses monitor and improve online ratings, reviews, customer experience, traffic, and more. Its centralized dashboard lets companies collect data and provides a 360-degree view of online and offline reputation.

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Salesforce Essentials logo

Salesforce Essentials

4.3
(153)

CRM for small business

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Salesforce Essentials is a cloud-based CRM for small businesses which allows users to manage leads, opportunities, pipelines, support requests, and more

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AiTrillion logo

AiTrillion

4.9
(61)

All-in-one Marketing Automation Platform

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AiTrillion is a SaaS-based Artificial Intelligence enabled, all-in-one marketing platform for eCommerce sellers.

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UJET logo

UJET

4.5
(113)

Customer interaction & support platform with CRM integration

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UJET is a modern cloud contact center software company with leading innovation in smartphone-era customer support on the web, phone, and mobile apps.

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UserTesting logo

UserTesting

4.5
(108)

Customer experience management software

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UserTesting is a customer experience software, which helps businesses create, launch, and manage video, audio, and written tests to capture feedback about products, services, applications, and marketing campaigns. The testing panel lets users target a specific audience using demographic filtering.

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UXPressia logo

UXPressia

4.7
(73)

Create customer journey maps, personas & impact maps online

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UXPressia is a platform building customer maps to enhance user experience & visualization via customer journey mapping, personas & impact mapping techniques

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Qwary logo

Qwary

4.8
(66)

Survey software for hospitality, retail, and other sectors

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Qwary is a customer experience management software designed to help businesses in the hospitality, retail, healthcare, education, and other sectors gain insights into customer and employee feedback. Administrators can gain insights into net promoter score (NPS), customer effort score (CES), and customer satisfaction score (CSAT) on a unified interface.

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SurveyLab logo

SurveyLab

4.9
(55)

Survey software and questionnaire tool

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Best survey tool for customer experience tracking and management. CSAT, NPS / NPS2, CES and closed loop process support.

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Genesys Cloud CX logo

Genesys Cloud CX

4.2
(134)

Mobile optimized cloud call center with multichannel routing

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Genesys Cloud CX is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation

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Thought Industries logo

Thought Industries

4.6
(78)

Powering the Business of Learning

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Give customers the experience they deserve with interactive online training. Guide clients to success leveraging learner paths and recommended content. Build unique, branded training experiences with simplified course creation, distribution, reporting, and management from a single, robust solution.

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pulseM logo

pulseM

4.7
(59)

Reputation management tool for consumer service businesses

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pulseM is a customer satisfaction software designed to help businesses collect, manage, and analyze feedback from clients. Administrators can utilize the two-way texting tool to communicate with website visitors and manage customer interactions.

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Waitwhile logo

Waitwhile

4.7
(61)

Waitlist app & queue management system for every business

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Waitwhile is a waitlist app & queue management system, built to eliminate wait times. Trusted by 10k+ businesses incl. IKEA & Lululemon.

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Solutionreach logo

Solutionreach

3.9
(207)

Patient engagement platform for practices of all sizes

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Solutionreach is a patient engagement platform designed for healthcare practices of all sizes, including primary care, multi-unit operations, and specialty practices. With this solution, healthcare teams can access a comprehensive set of capabilities including website management, online scheduling, reputation management, follow-up surveys, patient portal, telehealth, and more.

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FullStory logo

FullStory

4.6
(63)

Everything you need to know about your digital experience.

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FullStory tells you everything you need to know about your digital experience. Deliver exceptional experiences by letting our easy-to-use, intelligent software pinpoint when, where, and how user struggle is affecting your revenue and retention.

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LoopedIn logo

LoopedIn

4.9
(43)

Product roadmap and idea management software

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LoopedIn is a product roadmap software that helps businesses collect feedback, manage ideas, announce updates, and more from within a unified platform. Staff members can create white-labeled public idea boards to let customers, website visitors and other stakeholders submit and vote on ideas.

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Kayako logo

Kayako

4.0
(161)

Unified customer service platform

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Kayako - Customer Experience Software made personal and simple with a unified customer service platform that helps you build closer relationships.

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Lifesize logo

Lifesize

4.4
(84)

Video, audio & web conferencing platform

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Lifesize is an audio, web & video conferencing tool which supports chat functionality, an integrated search-based directory, plus video call recording & sharing

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Gladly logo

Gladly

4.9
(42)

Gladly is a Cloud-based customer service platform

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Gladly is a cloud-based customer service platform that helps agents to track client communication occurring on multiple channels through a single interface

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Oktopost logo

Oktopost

4.4
(74)

We make it measurable

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Oktopost is the only social media management platform architected for B2B. Oktopost enables marketers to manage social content at scale, amplify reach, and integrate social with a marketing and sales stack.

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Usersnap logo

Usersnap

4.7
(46)

Usersnap helps software companies to collect user feedback

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Usersnap is a feedback platform that helps software companies to collect customer feedback and measure user experience (CSAT, NPS, CES), to do visual issue tracking for QA, UAT and beta testing. All-in-one platform. Get all metadata (screen size, browser, etc), screenshots, and screen recordings.

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Chekkit logo

Chekkit

4.8
(41)

Text messaging and reputation management platform

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Chekkit is a text messaging platform designed to help businesses collect reviews, accept payments, communicate with customers via web chat, video calls, or other channels, and manage conversations on a unified platform. Supervisors can track competitors and Google search results.

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Listen360 logo

Listen360

4.8
(43)

Customer engagement software for feedback & online reviews

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Listen360 is a customer engagement software designed to help businesses of all sizes collect and manage client feedback, online reviews and testimonials. It allows managers to monitor customer sentiments, capture feedback, follow-up on closed-loops, post reviews, and gain insights into preferences.

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Groove logo

Groove

4.5
(66)

Support, Simplified.

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Use Groove to streamline the customer experience through more efficient ticket management, self-service knowledge base, customer satisfaction ratings, & more.

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Userbrain logo

Userbrain

4.3
(82)

Usability testing platform for developers

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Userbrain is a cloud-based usability testing platform, which helps businesses measure and validate customer experiences with websites or products through continuous feedback. Key features include issue tracking, tagging, access control, audience targeting, task management, and status tracking.

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